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1、2013-2014学年第一学期六校联考期中调研测试英 语 试卷本试卷共分为三部分。第一部分语言知识运用、第二部分阅读理解、第三部分书面表达。考试时间为120分钟。试卷满分为100分。 第一部分:语言知识运用(共40小题;每题1分,满分40分)第一节 在本节中, 你将读到10个句子,从题后所给的A、B、C、D四个选项中选出可以填入空白处的最佳选项,并将答题卡上对应的字母涂黑。Part I In this part, you will read 10 sentences. For each one there are four choices marked A, B, C and D. You s

2、hould decide on the best choice and mark the corresponding letter on your answer sheet. 1. In service industries, many jobs require you to wear _ uniform.A. / B. a C. an D. the 2. Would you _ something to drink, sir?A. take care B. care about C. take care of D. care for3. I often visit my parents, _

3、.A. so my sister does B. neither does my sister C. so does my sister D.neither my sister does4. _ looking after our baby, you should also do some cleaning. A. Besides B. Beside C. In addition D. Except 5. _ surprised me was the way _ he spoke to his mother.A. what; that B. what; which C. that; what

4、D. which; what6. We had to _ the visit to the museum because of the heavy rain. A. give up B. give away C. give off D. give in7. _ it rain tomorrow, we would have to put off the sports meeting. A. Should B. Were C. Would D. Will8. _ from the top of the mountain, the whole city looks very beautiful.A

5、. Seeing B. To see C. Seen D. Saw9. I must apologize for _ ahead of time.A .letting you not know B. not letting you knowC. letting you not know D. letting not you know10. You should always be polite to your customers_ they are rude to you. A. as if B. until C. as long as D. even though第二节 在本节中, 你将读到

6、15个短对话或句子,从题后所给的A、B、C、D四个选项中选出可以填入空白处的最佳选项,并将答题卡上对应的字母涂黑。Part II In this part, you will read 15 short dialogues or sentences. For each one there are four choices marked A, B, C and D. You should decide on the best choice and mark the corresponding letter on your answer sheet. 11. Waiter!_I cant eat

7、this. Its too salty!A. Yes, sir? B. I beg your pardon? C. What? D. Ok?12. Good morning, Grand Hotel. Hello. Id like a room for the nights of the 18th and 19th._A. What can I do for you? B. Whats the matter?C. Just a minute, please. D. Why not?13. _?No, thanks. Im just looking around. Ill let you kno

8、w if I want anything.A. Havent you decided what to buy B. What will you buyC. Do you like it D. Can I help you14. Im sorry, but I cant follow you. _Ok, its B-L-A-C-K.A. I dont understand you.B. Would you please walk slowly? C. Whats the meaning of this word? D. Would you please repeat it more slowly

9、? 15. Dry the floor, dont leave it wet. Dont leave anything in the way of the walkways and stairs. Report any damaged equipment as soon as possible. This is an excerpt from _.A. an interview B. a company meeting on marketing C. a training course given to new employees D. a news report16. Please allo

10、w me to introduce Mr. Smith, manager of the department. _A. I allow you to introduce him. BHavent we met before? C. I havent seen you before. DPleased to meet you.17. WouldyoumindifIlookedatsomeofyourtaperecorders?_A Idbetter gotoseewhatthebosshastosayaboutit.B. Notatall,sir.Gorightahead.C. Thankyou

11、foryourcoming.D. Yes,dothat,sir. 18.Wouldyoupleasehelpmewiththebox?_. A.Withpleasure B.Its ok C.Yes,please D.My pleasure19.Hello.MayIspeaktoZhouLan? Yes._. AMynameisZhouLan BImZhouLan CSpeaking DZhouLan isme20. I bought a computer in your store a week ago, but it often breaks down. It really annoys

12、me._Thank you. The new one will be OK.A. Im sorry. Well get a technician to repair it for you for free. B. Im sorry. Well refund your money in full.C. Im sorry. We cant refund your money, but we can change a new one for you. D. Well, Im afraid we cant help you now. Could you leave your phone number

13、and address?21. We agree that the usual high standards of our services were not met in such a situation.We often use this sentence to _.A. accept the complaint B. give explanation of the faultC. apologize for the error or fault D. tell the customer that his/her complaint letter has been received.22.

14、 How would you like your coffee, sir?_A. I like it very much. B. One cup. Thats enough C. Its well done D. Black coffee, please.23._ Its only about ten minutes walk. A. Hello, can you tell me the way to the station? B. Turn left at the traffic lights. C. Shall I take a bus? D. Is it far from here? 2

15、4. How about the two of us chatting on line?_. Its much cheaper than talking on the phone.A.Noway. B.Whynot? C.Allright? D.Nomatter.25. Excuseme,couldyoutellmewhereIcouldmakeacall? Sorry,Imastrangerhere._. A.Thanksalot B.Thatsapity C.Thanksanyway D.Imsorrytohearthat第三节 在本节中,你将读到一段对话,从方框中所给的A、B、C、D、E

16、五个选项中选出可以填入空白处的最佳选项,并将答题卡上对应的字母涂黑。Part III In this part, you will read a dialogue with 5 blanks, and 5 choices marked A, B, C, D and E given in a box. For each blank, you should decide on the best choice and mark the corresponding letter on your answer sheet. A. go with B. have a look at C. would li

17、ke to D. on E. May I help you?A: Good morning, madam. 26 B: Well, I 27 have a coat.A: Ok, what about this yellow one? Its the latest style in our shop and it sells very well.B: It looks good. Could I try it 28 ?A: Sure. Um. , it looks really good. How perfect it is!B: Maybe. Can I 29 the blue one?A:

18、 Yes, please. Um. , this looks better than the yellow one. B: Thats fine. Ill take the blue one. A: Would you like a sweater to 30 the coat?B: No, thanks, that will be all.第四节 在本节中,你将读到一篇短文,从短文后各题所给的A、B、C、D四个选项中,选出可以填入空白处的最佳选项,并将答题卡上对应的字母涂黑。Part IV In this part, you will read a passage with 10 blank

19、s. For each blank there are four choices marked A, B, C and D. You should decide on the best choice and mark the corresponding letter on your answer sheet.The ability to handle a customers complaint often 31 the attitude of the person receiving the complaint. It is always important to be 32 . No bus

20、iness can ever be 33 perfectly and people do make mistakes and machines do break 34 , so being honest about the fact is usually the best way. A sincere effort to 35 the matter and solve the problem will generally be appreciated and accepted by the customer. Never treat the customer complaints 36 an

21、unwelcome surprise. It is far better to receive too many complaints than none at all. The reason is 37 each complaint is an 38 to better our work and re-establish the good relations between the customer and our work. 39 , the clerk on duty is suggested that he/she 40 careful notes about the name of

22、the complainant, a description of the complaint and the action taken.31. A. depends on B. dependent on C. rely on D. counted on32. A. honor B. honorable C. honesty D. honest33. A. gone B. run C. seen D. regarded34. A. out B. into C. down D. away35. A. look for B. look on C. look into D. look out for

23、36. A. with B. for C. to D. as37. A. because B. why C. how D.that38. A. changeB. opportunity C. chance D. choice39. A. Therefore B. So C. However D. As a result of40. A. made B. makes C. make D. making第二部分:阅读理解(共22小题;第4158题每题2分,第5962题每题1分,共40分) 第五节 在本节中,你将读到几则阅读材料。第4151,5357题,从题后所给的A、B、C、D四个选项中选出最佳答

24、案,并将答题卡上对应的字母涂黑;第52和58题,将文中画线的句子翻译成中文,并将答案写在答题卡上对应处。Part V In this part, you will read a selection of reading materials. For questions 4151 and 5357, there are four choices marked A, B, C and D. You should decide on the best choice and mark the corresponding letter on your answer sheet. For question

25、s 52 and 58, you should translate the sentences underlined in the passages into Chinese and write the answer on your answer sheet. ALook at this mail-order advertisement:Postage: 邮资41. Dr. Clean is . A. a person who is good at cleaning everything B. a newly-invented machine C. a bottle of cleaning p

26、owder D. a magic cloth for cleaning42. According to the ad, where can you mail your order if you want something to kill insects? A. D4545 Garden Spray B. Sunshine Company C. A2104 Canvas Bag D. The Dr. Cleans43. Youre going to love the natural soap,because . A. it is cheap B. it smells sweet C. ther

27、e are no chemicals D. it is powerful44. According to the ad, how much do you have to pay for 3 shampoos and 2 garden spray totally? A. $14 B. $20.50 C. $13.50 D. $17.5045. What kind of customers will be more interested in the advertisement? _ A. The people who like to go to supermarkets to buy what

28、they need B. The people who like to visit factories to buy what they need directly C. The people who like to live a safe and natural life D. The people who like to live a life full of chemicals46. Which of the following statements is true about canvas bag? _ A. Canvas bags are good for our environme

29、nt. B. Canvas bags are made of paper or plastic. C. Paper and plastic cant be put in canvas bags. D. Paper bags and plastic bags are heavier than canvas bags.B Having returned from her round trip, the angry woman stood outside the ticket office of the station“The railway owes me 12,”she said to Harr

30、y Jenks,the young man working at the office“Yon sold me a ticket for May 22nd,but there was no ship from Jersey that nightSo my daughter and I had to stay in a hotelIt cost me 12” Harry was worriedHe remembered selling the woman a return ticket“Come into the office,Madam,”he said politely“Ill just c

31、heck the Jersey timetable for May 22nd” The woman and her little girl followed him insideShe was quite right,as Harry soon discoveredThere was no sailing on May 22ndHow could he have made such a careless mistake? He shouldnt have sold her a ticket for that day. Wondering what to do,he smiled at the

32、child“You look sunburnt,” he said to her“Did you have a nice holiday in Jersey?” “Yes,”she answered shyly“The beach was lovely. And I can swim too!” “Thats fine,” said Harry“My little girl cant swim a bit yetOf course,shes only three” “Im four,” the child said proudly“Ill be four and a half” Harry t

33、urned to the mother“I remember your ticket,Madam,”he said“But you didnt get one for your daughter,did you?” “Er,well”the woman looked at the child“I meanshe hasnt started school yetShes only four” “A four-year-o1d child must have a ticket,MadamA childs return ticket to Jersey costslet me see13.50So

34、if the railway pays your hotel,you will owe 1.50The law is the law,but since the fault was mine” The woman stood up,took the childs hand and left the office 47Harry was worried . Athe woman was angry with him Bhe had not done his work properly Cthe Jersey timetable was wrong Dthe little girl didnt h

35、ave a return ticket 48Harry started talking to the little girl . Abecause he was in difficulty and did not know what to do Bbecause he had a little girl about the same age as this girl Cbecause he wanted to be friendly to the little girl who looked so nice Dwhen he suddenly realized that he could fi

36、nd a way out from the little girl 49When Harry said,“The law is the law,but since the fault was mine”he meant that Athey must follow the law without other choice,even though the fault was his Bhe had to be strict with the woman because of the law,although he didnt want to Cthe woman had to pay him 1

37、.50 and the railway would pay her for the hotel Dshe should pay 1.50,but he had made a mistake,she could go without paying 50The woman left the office without saying anything because . Ashe wanted to go home and get money for the childs ticket Bshe was so angry that she didnt want to have anything m

38、ore to do with the young man Cshe was moved by Harrys kindness Dshe was afraid to pay the railway 51. “He remembered selling the woman a return ticket.” What does “a return ticket” mean? A. A return ticket allows you to travel to a place and then back again. B. A return ticket can only be used when

39、you come back from someplace. C. A return ticket allows you to give back the ticket to the ticket office after you finish your traveling. D. A return ticket is a one-way ticket.52. Wondering what to do,he smiled at the child,“You look sunburnt,” he said to her _CWhen a customer finds that an item sh

40、e or he bought is faulty or in some other way does not live up to its standard,the first step is to present the warranty,or any other records which might help at the store of purchase. In most cases,this action will produce results. But if it does not,there are various means the customer may use to

41、gain satisfaction.A simple and common method used by many customers is to complain directly to the store manager. In general,the “higher up” the customer takes his or her complaint,the faster he or she can expect it to be settled. In such a case,it is usually settled in the customers favor,assuming

42、he or she has a just claim.Customers should complain in person whenever possible,but if they cannot get to the place of purchase,it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly,and especially when the customer wil

43、l succeed best by presenting specific information as to what is wrong,rather than by making general statements. For example,“The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work.”The store manager may advise the custome

44、r to write to the manufacturer. If so, the customer should do this stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result,the customer can go a step further. She or he can threaten to take the seller to court or report the seller to

45、 a private or public organization responsible for protecting customers rights.53. When a customer finds that his purchase has a fault in it,the first thing he should do is to _. A. complain personally to the manager B. threaten to take the matter to court C. write a firm letter of complaint to the s

46、tore of purchase D. show some written proof of the purchase to the store54. If a customer wants a quick settlement of his problem,its better to complain to _.A. a shop assistant B. a store managerC. the manufacturer D. a public organization55. The most effective complaint can be made by _.A. showing

47、 the faulty item to the manufacturerB. explaining exactly what is wrong with the itemC. saying firmly that the item is of poor qualityD. asking politely to change the item56.The phrase “live up to ”(L.1 Para.1)in the context means _.A. meet B. realize C. finish D. keep 57. The passage tells us _.A.

48、how to settle a customers complaint about a faulty itemB. how to make an effective complaint about a faulty itemC. how to avoid buying a faulty itemD. how to deal with complaints from customers58. In general,the “higher up” the customer takes his or her complaint,the faster he or she can expect it t

49、o be settled._第六节 在本节中, 你将读到一篇短文。根据所读内容在短文后表格中的空格处填入一个恰当的词,并将答案写在答题卡上对应处。每空一词。Part VI In this part, you will read a passage and a table with four blanks. Use the information you get from the passage to fill in the blanks and write your answer on the answer sheet. Put only ONE word in each blank. A recent study shows that nearly 50 percent of the school kids in Beijing do not have breakfast. They tend to f

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