供应链物流管理中科院 龚其国一sclm chapter 08

1、8-1Supply Chain Logistics ManagementChapter 8: Enterprise ResourcePlanning and Execution SystemsSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin8-2Typical Legacy System StatusSupply

2、Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinRegion/ DivisionARegion/ DivisionBRegion/ DivisionCRegion/ DivisionDFinancialFS1FS2FS1FS4HumanresourceHR1HR1HR1HR1OrdermanagementOM1OM2OM3OM4

3、WarehousemanagementWM1WM2WM3WM4MaterialplanningMP1MP1MP2MP38-3Enterprise Application Market 2000 Fig. 8-2Supply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinBuyer-sideIn-side(Retail) Sel

4、ler-sideMarketplaceOverall EA Market:1999 $27B2004 $78B? Peter SeddanIntranet (e-mail Web)& PCMsoft: $20Be.g., Lotus Notes, Exchange, MS-OfficeeCommerce$3B$16B 2004?e.g., Broadvision, Sterling, Vignette, Oracle, Freemarkets, Commerce One, mySAPData Warehouse $1Be.g., Oracle, TeradataCall/Contact Cen

5、ters(IVR, ACD, CTI)e.g., Nortel, Cisco, Lucent, Genesys, Kana (e-mail, WWW)Enterprise Application Integration (EAI)$0.5B$5B 2004?e.g., MQ Series, Forte, BEA, Neon, TIBco, VitriaeProcurement$1B?$5B 2004?e.g., Ariba, Commerce One, mySAP, i2CRM$4B$20B 2004?e.g., Siebel, Clarify, Oracle, Vantive, OnyxER

6、P$17B$21B 2004?e.g., SAP, Oracle,Peoplesoft, JDEdwardsSupply Chain$4B$21B 2004?e.g.i2, ManugisticsAspen, SAP APO, IBS8-4ANATOMY OF AN ENTERPRISE SYSTEMManagers and StakeholdersReportingApplicationsFinancial ApplicationsSales and DeliveryApplicationsSales Forceand Customer Service RepsBack-officeAdmi

7、nistrator sand WorkersCentral DatabaseManufacturingApplicationsCustomersSuppliersServiceApplicationsInventory and Supply ApplicationsHuman ResourceManagementApplicationsEmployeesHarvard Business Review July-Aug1998McGraw-Hill/IrwinSupply Chain Logistics Management, First Edition. Bowersox, Closs, an

8、d Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.8-5Supply Chain System ArchitecturePlanning-CoordinatingOperationsSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGra

9、w-Hill/IrwinProcurementTransportation and ShippingDistribution OperationsOrder ProcessingOrder ManagementForecastingInventory DeploymentInventoryManagementProcurement RequirementsManufacturing RequirementsLogistics RequirementsCapacity ConstraintsStrategic Objectives8-6Logistics Requirements+ Foreca

10、sts (sales, marketing, input, histories, accounts)+ Customer Orders (current orders, future committed orders, contracts)+ Promotions (promotion, advertising plans)= Period Demand- Inventory-on-hand- Planned ReceiptsPeriod Logistics RequirementsSupply Chain Logistics Management, First Edition. Bowers

11、ox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin8-7Supply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin8-8APS System Modules

12、Supply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinERP/Legacy SystemResource ManagementRequirements OptimizationDemand ManagementResource Allocation8-9Operations System FunctionalitySup

13、ply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/IrwinOrder ManagementOrder ProcessingInventory ManagementDistribution OperationsTransportation and ShippingProcurementOrder entry (manual, ele

14、ctronic, blanket,Create blanket orderForecast analysis and modelingAssign and track storage locationsCarrier selectionMatch and payCredit checkGenerate invoiceForecast data maintenance and updatesInventory cycle countingCarrier schedulingOpen order reviewInventory availabilityGenerate order selectio

15、n documentsForecast parameter selectionLabor schedulingDispatchingPurchase order entryOrder acknowledgementInventory reservationForecast technique selectionEquipment schedulingDocument preparationPurchase order maintenanceOrder modificationProcess blanket orderInventory parameter selectionLot contro

16、lFreight paymentPurchase order receiptOrder pricingRelease reserved inventoryInventory simulation and testingOrder selection location replenishmentPerformance measurementPurchase order statusOrder status inquiryReassign order sourceInventory requirements planningReceivingShipment consolidation and r

17、outingQuote requestPrice and discount extensionRelease blanket orderPromotion data integrationPut awayShipment ratingRequirements communicationPromotion checkVerify shipmentReplenishment order build, release, and schedulingStorageShipment schedulingSchedule receipt appointmentReturns processingDefin

18、e service objectivesPerformance measurementShipment tracing and expeditingSupplier historyService managementVehicle loading8-10TMS Extension System Functionality Order Consolidation Route Optimization Carrier Rate Management EDI Links With Carriers Internet Based Shipment Tracking Integrated Claims

19、Management Identify Most Economical ModeParcel, Less-than-Truckload, Truckload, Pool Distribution, Stops in Transit Calculate Best Route Carrier Selection Based on Cost and Service Including PerformanceSupply Chain Logistics Management, First Edition. Bowersox, Closs, and Cooper. Copyright 2002 by T

20、he McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin8-11Execution SystemsEnterprise Warehouse Management Systems (WMS) Transportation Management Systems (TMS) Integrated transportation trackingManufacturing Shop floor controlCustomer Relationship Management (CRM) Promotion planning and accounting Mix customization and integrationSupply Chain Logistics Management, First Edition. Bower