酒店如何准备白兰地与干邑20p

TRAINING ACADEMYHyatt Regency DongguanHow to prepare and serve Brandy, Cognac and ArmagnacFOOD & BEVERAGE XX XXIntroduction前言At Hyatt Regency Dongguan we offer an extensive Selection of Brandy and Cognac. We serve these Spirits with a high Level of professional Service and a nice Smile.在东莞松山湖凯悦酒店，我们为客人提供众多精选 白兰地和干邑，而且我们将以专业的技巧以及亲切的微笑为客人服务这些烈酒。By the end of this Session, our Objective is to ensure that you have learned “How to prepare and serve Brandy and Cognac” with Confidence, and according to our defined Standards.在本次课程的结尾，我们的目标是确保你能按照我们所讲授的标准学会 “如何准备和服务白兰地和干邑 ” Any Questions? 有什么问题吗？Objective目标Brandy 白兰地 An alcoholic Spirit distilled from Wine or fermented Fruit是一种从葡萄酒或水果发酵蒸馏出来的烈酒1. Brandy and Cognac白兰地和干邑Cognac 干邑 To be called a Cognac a Brandy must be made from a certain type of Grape that grows only in the area of Cognac, Western France - Rated the best Brandy in the world 被称为干邑的白兰地是由一种产自法国西部一个名叫干邑的地区的葡萄所制成，是世界上最好的白兰地。1. Brandy and Cognac白兰地和干邑2. Region of Cognac干邑的产地3. Select the Glassware挑选玻璃杯What Glassware do we use for Brandy and Cognac?我们用哪种玻璃杯服务白兰地和干邑？ Brandy Balloon 白兰地杯 An old fashioned Glass for Beverages with Ice古典杯What do we need to check?我们需要检查什么？ Glassware is sparkling clean, free from Chips and Cracks玻璃杯干净光亮无破损4. Preparing the Glass准备酒杯How do we prepare the Glass?我们怎样准备酒杯？ Pick up the Glass by the base从酒杯的底部拿起杯子 Fine Brandy and Cognac should not be served chilled白兰地和干邑不需要被冰冻。Some guest may request Brandy with Ice有的客人要求在白兰地里添加冰块How much Ice do we place in the Glass?我们应该加多少冰块在杯里？ One large ice cube一块大冰块 Fill the glass with the Ice Cubes (full bodied, perfectly shaped)将酒杯装满冰块 （冰块必须装满并且形状完整）4. Preparing the Glass准备酒杯5. Preparing the Brandy and Cognac 准备白兰地和干邑What is the standard Measure for Brandy and Cognac?每份白兰地和干邑的标准量是多少？ 6 cl 6毫升5. Preparing the Brandy and Cognac 准备白兰地和干邑How do we place Cognac and Brandy in the Glass?我们怎样倒干邑和白兰地？ Pick up the Bottle and pour into the Measure ensuring it is filled to the top把酒倒进量酒器直到满为止 Empty the contents of the Measure into the prepared Glass把量酒器里的酒倒进准备好的酒杯里6. Preparing to serve准备服务Where do we place the Brandy and Cognac?我们应该将白兰地和干邑放在哪里？ On a round Beverage Tray ready for service放在饮料托盘上What do we need to ensure?我们必须确保什么？ The Tray is clean and dry托盘是干净的。7. Approach the Guest走近客人How do we approach the Guest?我们应该怎样走近客人？ Smile as we really mean it发自内心真诚地微笑What do we need to say to the Guest?我们要向客人说些什么？ “Excuse me Sir / Madam, your Cognac (Using the name of the Cognac)”“先生 /小姐，您的（干邑的名字）。 ”8. Serve the Guest服务客人Who do we serve first?我们应该先为谁服务？ Ladies first and then Gentlemen女士优先，然后男士 Serve from the right hand side of the Guest where possible尽可能地从客人右边服务8. Serve the Guest服务客人How do we pick up the Glass from the Tray?我们怎样从托盘中端出杯子？ Pick up the Glass by the base从杯子底部拿起杯子 Refer to training course “How to serve a Standard Spirit”参考培训课程 “怎样为客人服务烈酒 ”9. Leave the Table离开餐桌How do we leave the Table?我们怎样离开餐桌？ Smile as we really mean it发自内心真诚地微笑Checking the Standard检查标准Q: What is the difference between Brandy and Cognac? 白兰地和干邑有什么区别？Q: What Glassware do we use for Brandy and Cognac?我们应该用哪种杯子服务白兰地和干邑？ Q: What do we need to ensure?我们需要确保什么 ?Q: How do we prepare the Glass?我们应该怎样准备杯子？Q: How much ice do we place in the Glass?我们应该在杯里添加多少冰块？Q: What is the standard Measure for Brandy and Cognac?每份白兰地和干邑的标准量是多少？Checking the Standard检查标准Q: How do we place Brandy and Cognac in the Glass?我们该怎样将白兰地和干邑倒进杯里？Q: Where do we place the Brandy and Cognac?我们应该将白兰地和干邑放在哪里？Q: What do we need to ensure?我们必须确保什么？Q: What do we need to say to the Guest?