文秘英语 unit 4 Business Correspondence.ppt

unit 4 business correspondence contents: qpart 1 dialogues qpart 2 text a a brief introduction to business correspondence qpart 3 text b business letters qpart 4 extended reading q参考译文：text a 商务信函概述 text b 商务信函 part 1 dialogues: qsample dialogue 1 qsample dialogue 2 quseful expressions qsituational dialogues sample dialogue 1&2: qsituation: mr. smith talks with linda, the secretary. qsituation: two secretaries are talking. useful expressions: 1. she requests for a $500 adjustment on the damage. 2. mr. smith told us to write an adjustment letter to mrs. hughes. 3. i look forward to reading your reply. 1. 她提出500美元的损害理赔要求。 2. 史密斯先生让我们给休斯太太写 一封理赔信。 3. 盼望您尽快回信。 useful expressions: 4. please send us your current catalogue and price list. 5. we would also like to know if you are offering any trade discounts. 6. could you send us some samples? 4. 请把最新的商品目录及报价单寄 给我们。 5. 我们还想知道你方能否提供打折 优惠。 6. 可否给我们寄一些样品来？ useful expressions: 7. the agreement comes into effect upon signing the contract. 8. we are writing on behalf of a client. 9. we apologize for any inconvenience caused by the error. 7. 合同一经签署该协议即可生效。 8. 我们代表一位客户给您写信。 9. 对于此次失误给贵方造成的任何 不便，我们深表歉意。 useful expressions: 10. we shall ensure that similar mistakes do not occur again. 10. 我们保证今后将不再发生类似 的错误。 situational dialogues: situation 1: lily, the secretary, is told by the manager, mr. patrick, to write a complaint letter. they received the filing cabinets they ordered, but one of the cases contained only two filing cabinets, while the other cases contained four each. situational dialogues: situation 2: lily and susan, another secretary, are talking about how to write the complaint letter mr. patrick told them to write in situation 1. part 2 text a: qtext a: a brief introduction to business correspondence qnew words qphrases and expressions qnotes qexercises notes: 1 if the trader has to run from place to place to get information, he will end up doing nothing. 本句中，end up doing sth意为“以 告终”，“以结束”，后接名词时 多用介词with。请看下例： notes: whenever we go out to dinner with them, i always end up paying the bill. 我们每次与他们外出吃饭，最终付账 的总是我。 he ended up his speech with some amusing stories. 他最后以几个有趣的故事结束了他的 演讲。 notes: 2 in the first place, the inner qualities of a good business letter refer to the quality of language, its presentation, etc. 本句中，in the first place意为“首先”、 “第一”，下文中的in the second place 意为“其次”、“第二”。in the first place 也可作“最初”、“从一开始”解释。请 看下例： notes: in the first place, im too busy, and in the second i dont really want to go. 第一，我太忙；第二，我真的不想去 。 we dont know how the moon was formed in the first place. 我们不知道最初月球是怎样形成的。 part 3 text b: qtext b: business letters qnew words qphrases and expressions qnotes qexercises notes: 1 the date is normally written on the right hand side corner after the heading as the day, month and year. 介词after多指时间，但在本句中， after用于表示顺序、排位，请看下例 ： my name is after yours on the list. 名单上我的名字排在你后面。 notes: 2 it is a statement in brief, indicating the matter to which the letter relates. 本句中，to which the letter relates是the matter的定语从句，其中介词to被置 于关系代词which之前，此时关系代 词不能用that，亦不能省略。请看下 例： notes: yesterday we paid a visit to the house in which lu xun lived. 昨天我们参观了鲁迅故居。 3 it contains a statement of the senders intentions, hopes or expectations concerning the next step to be taken. notes: 本句中，concerning是一个介词，意 思是“关于”。请看下例： we have several questions concerning the report. 关于这篇报告我们有几个问题。 notes: 4 the letter should include information regarding the amount of arrears argument for payment, and last date for payment. 本句中，regarding为介词，意思是“关 于”。请看下例： notes: he refused to divulge any information regarding the mans whereabouts. 关于这个人的下落他拒绝透露任何消 息。 notes: 5 thus, we may define a letter of complaint as the letter that draws the attention of the supplier or any other party on account of supply of defective or damaged goods. 本句中，defineas的意思是“把 定义为”、“把说成是 ”。请看下例： notes: people define him as a genius. 人们说他是天才。 另外，本句中的on account of的意思 是“因为”、“由于”，起介词作用