员工态度与留人技巧培训.ppt

员工态度与留人技巧培训,员工态度与留人技巧培训讲师：谭小琥,Talent Management from Employee Attitude to Retention Approach 人才管理：员工的态度与留住人才的方式,Peter Cappelli Professor and Director 教授及主任 Center for Human Resources 人力资源中心 The Wharton School 沃顿商学院,Is There Something Really Different About Jobs Now? 现在的工作真的有所不同吗？,Yes. The notion of a secure, long-term career is harder to imagine. 是的，一份安全、长期的工作的概念职业更加难以想象。 During the economic “boom” 49% still had downsizing 即便在经济繁荣期，依然有49%的企业在缩小规模。 AMA survey 63 percent cutting in one division and expanding in another 美国管理学会调查-63%的企业在边减边扩 Economy turns fast 经济转变迅速 Employers expecting to hire 19% more college grads in Spring 2001 than in 2000. 2001年春季，雇主们计划比上年多招19%的大学毕业生。 By Sept 2001, expecting to hire 20% fewer grads. 到2001年秋季，他们却计划减少20%。,Its The New Deal at Work 工作中的新状况,The End of Lifetime Commitments 停止终生承诺 But Workers are not all Temps, Either! 但员工并不都是临时的 Its an Open-Ended Arrangement, negotiated and based on the outside market 这种安排是开放的、可协商的、以外部市场为基础的 Why does that matter? 为什么很重要？,Is This Really New? 真是新事物吗？,That Depends on How Old You Are The Short History of Lifetime Employment 这要看你的年纪有多大 终身雇用制短史 Why We Moved Toward Careers Inside Companies 我们为什么把事业转移到公司里？ It Wasnt Always So Great. Remember The Organizational Man? 情况并不总是很好。记得“组织人”吗？,What Caused the Change? 改变的原因,Institutional Ownership and Shareholder Value: The Scott Paper Case 所有者制度与股东价值：斯哥特纸业案例 Pressures from Markets: Speed and Variety 市场的压力：速度与变化 The Third Wave of Corporate Restructuring 公司重组的第3次浪潮 New Management Techniques: Bringing the Market Inside the Firm 新的管理技巧：将市场引入公司内部,Effects on Employee Management 对员工管理的影响,Employee Tenure: 员工任期 Down with employer: Up with occupation 随雇主变短：随职业变长 Dismissals quicker 解雇更迅速 Training: Not rising 培训：没有增长 Wages: Returns to seniority falling 工资：年资上的回报下降