咨询行业和咨询公司介绍.ppt

1,Topics for discussion,Overview of consulting industry Consulting Industry landscape Key trends in consulting Organization of consulting firms and career paths Matrix structure Levels, roles, career paths and expectations Recruiting Process Current trends impacting recruiting process Key requirements of a candidate Recruiting process and the case interview Questions and Answers,2,Types of consulting firms,Elite Management Consulting Firms,Accenture AT Kearney Bain & Co. Booz Allen Hamilton BCG Mercer McKinsey Monitor,Big Four- Affiliated Consulting Firms,BearingPoint (formerly KPMG Consulting) Deloitte & Touch/ Deloitte Consulting Cap Gemini Ernst & Young KPMG Ernst & Young Pricewaterhousecoopers,Boutique Consulting Firms,Cornerstone Research Gartner Group Frank Lynne and Associates OceanTomo,Technology and Systems Consulting Firms,American Management Systems Accenture BearingPoint Cap Gemini Ernst & Young CSC EDS IBM PeopleSoft Oracle SAP,HR Consulting Firms,Accenture (Change Management) The Hay Group Hewitt Mercer Towers Perrin,3,Consulting industry landscape,Size vs. Breath of Offerings,McKinsey BCG Bain & Co Booz Allen Mercer.,CGE&Y Accenture BearingPoint,Size,Breadth of Offering,IBM EDS CSC Deloitte,Deloitte & Touche PWC Ernest & Young KPMG,4,Key industry trends,Significant consolidation of major players in industry Spin-off of consulting from major Audit Firms Rebuilding of consulting capability within Big Four Increase in public consulting firms Softness throughout industry, especially in technology and pure strategy Increased emphasis by clients of “experienced” consultants (especially in industry),Overcapacity of consultants and support staff/ less choices Consulting firms cost structure has changed to support separate infrastructure Opportunities to exist in audit firms Increased focus on quarterly profitability Firms are expanding their offerings/ jobs are more difficult to find Increased need to have existing industry or consulting experience,Key Trends,Implications,5,Topics for discussion,Overview of consulting industry Consulting Industry landscape Key trends in consulting Organization of consulting firms and career paths Matrix structure Levels, roles, career paths and expectations Recruiting Process Current trends impacting recruiting process Key requirements of a candidate Recruiting process and the case interview Questions and Answers,6,Consulting matrix organization structure,Industries (illustrative),Solutions (Illustrative),Strategy/ Performance Management,Finance,Packaged Technology,Custom Technology,Change Management,Process Improvement,Consumer Products,Industrial Products,Financial Services,Retail,High Tech,Energy,Example individual “businesses”,7,Understand the particular firms matrix- Industries,Automotive & Assembly Banking & Securities Chemicals Consumer Packaged Goods Electric Power & Natural Gas High Tech Insurance Media & Entertainment Metals & Mining Nonprofit Payor/ Provider Petroleum Pharmaceuticals & Medical Products Private Equity Pulp & Paper Retail Telecommunications Travel & Logistics,Airline Automotive Chemicals Communications Consumer Goods & Services Electronics & Tech Tech Energy Financial Services Forest Products Freight & Logistics Government Health & Life Sciences Industrial Equipment Media & Entertainment Metals & Mining Rail Retail Travel Services Utilities,Communications and Content Wireline Wireless Cable Media and Entertainment Utilities Consumer, Industrial and Technology Automotive and Transportation Chemicals and Natural Resources Consumer Package Goods High Technology Industrial Markets Life Sciences Oil and Gas Retail/ Wholesale Financial Services Banking Insurance Capital Markets Public Services Federal/ National Government State, Provincial & Local Government, Education, Nonpofits Higher Educations International/ US Multinational Agencies Healthcare,Accenture,BearingPoint,McKinsey,8,Understand the particular firms matrix- services,Business Technology Office Corporate Finance & Strategy Marketing Operations Strategy & Effectiveness Organization & Leadership Strategy,Consulting Customer Relationship Management Finance & Performance Management Human Performance Strategy & Business Architecture Supply Chain Management Technology Accenture Technology Labs Business Intelligence Enterprise Integration Enterprise Solutions Microsoft Solutions Mobile Solutions Security Solutions Technical Architectures Web Services Outsourcing Accenture Finance Solutions Accenture HR Services Accenture Learning Outsourcing Cross-Service The CIO Agenda Strategic Delivery Model,Accenture,McKinsey,9,Understand the particular firms matrix- services,Customer Relationship Management CRM Strategy Marketing and Campaign Management Sales and Channel Management Service/ Contact Center Solution Billing Solutions Customer Analytics Enterprise Solutions Enterprise Resource Planning Oracle PeopleSoft SAP Application Performance Management Assessment World-Class Finance Solutions Sarbanes-Oxley Enterprise Risk Management Integrated Business Intelligence Shared Services Workforce Solutions Managed Service Outsourcing Strategy Applications Management and Support Business Process Outsourcing Infrastructure Management,BearingPoint,Strategy, Process & Transformation Business Strategy Solutions Electronic Government and Modernization Strategy Business Process and Performance Improvement Merger & Integration Global Trade Management & Customs Business Transformation and Integration Change and People Strategy Strategic Cost Alignment IT Transformation Valuation Services Real Estate and Corporate Facilities Supply Chain Management Supply Chain Strategy Product Lifecycle Management Advanced Planning Solutions Strategic Sourcing, Purchasing and Procurement Supply Chain Operations Logistics Trading Partner Integration Supply Chain Visibility and Event management,Technology Infrastructure and Integration Integration Services Infrastructure Solutions Global Technology Services,10,Consulting career path,Analyst/ Consultant,Consultant,Manager,Senior Manager,MD/ Partner,“Doing the work”,“Managing” the work and client,“Selling” the work/ operating the firm,Traditional Career Path,Other Career Opportunities,Solution/ Industry analysts Operations management Knowledge management Training Marketing,11,“Day in the life” as an Analyst/ Consultant,Scenario #1: On projects Traveling Setting up schedules/ interviews Research and analysis A lot of Powerpoint Making copies into the night May not in the key meetings as a consultant Scenario #2: On the beach Sounds nice, is for a little while Need to find a project and/or practice development work Scenario #3: P/D Better than the beach Can provide visibility to others in your firm Enhances your probability of being staffed,12,Dos and donts in consulting,Maintain a positive attitude Escalate issues, but provide suggested steps to address Operate at the “next level”- speeds your progression Be able to work under limited supervision/ guidance Collaborate with others (no lone rangers) Understand that it is a perception business Realize that your life is not your own- it is your clients Be comfortable with being uncomfortable,Be late for anything Just do what is asked- take it further Contradict your supervisor in a client meeting (even if they are wrong) Consider anything beneath you,Dos,Donts,13,Topics for discussion,Overview of consulting industry Consulting Industry landscape Key trends in consulting Organization of consulting firms and career paths Matrix structure Levels, roles, career paths and expectations Recruiting Process Current trends impacting recruiting process Key requirements of a candidate Recruiting process and the case interview Questions and Answers,14,Key trends impacting recruiting,Longer sales cycles and shorter project, making predictability of chargeability harder in even the medium term Still large number of seeking individuals with good industry and consulting expertise Consolidation and integration of consulting firms still in progress Need for firms to adjust their leverage model back to a “pyramid” from a “diamond”,Firms are not comfortable hiring more than a couple of months in advance of an individuals start date- they are hiring Competition for the existing positions is fierce and compensation levels are stable Certain firms remain uncertain of hiring needs (e.g., Deloitte) Firms need to hire Analyst/ Consultants to improve profitability,Trend,Impact on recruiting,15,Consulting candidate requirements,Look for overachievers Outstanding grades Significant extracurricular activities Leadership experience Behavioral interviews Situational questions Want to understand what YOU did Strong team orientation Show appropriate level of confidence and poise Illustrate exception communication skills Strong desire to satisfy “clients” Case interviews Want to understand HOW you think Want to see a FRAMEWORK used Focus on a thorough answer (MECE) Know how to appropriately use consulting JARGON,16,Case interview- guiding principles,Take time to listen to case provided, take notes Do not be in a rush to answer, pause, and consider asking clarifying questions Select an appropriate framework to use to provide your answer Be confident in your respo