雷迪森餐饮部全年工作计划.doc

雷迪森餐饮部全年工作计划目 录1、OVERALL SUMMARY 总述 - 32、DEPARTMENTAL OBJECTIVES & STRATEGIES 各部门目标和策略 - 63、Food & Beverage Outlets & Bars Operation Subject餐饮部各餐厅及酒吧的经营主题 - 144、F&B Promotion Plan 20042004年餐饮部美食推广计划 - 205、F&B Training Plan 2004 2004年餐饮部培训计划 - 316、F&B Competitor Form 餐饮部主要竞争对手 - 451.1 Food and Beverage MISSION STATEMENT 餐饮部任务总述Our Food and Beverage outlets are in an extremely competitive market, both from other International Hotels and local freestanding restaurants. Creativity and strong marketing sense will be of utmost importance in 2004.我们的餐厅正处于一个竞争十分激烈的市场，这些竞争来自于其它国际性的饭店和本地酒店。创造性和强烈的市场感知力在2004年的餐饮经营中极其重要。2004年雷迪森餐饮部经营的目标是：通过有个性的餐饮推广活动让雷迪森的餐饮品牌走向成熟，通过2003年的经营运作，雷迪森酒店餐饮部各经营区域，都业已形成自已的经营主题和品牌，随着杭州的进一步开放，各种国际品牌的酒店纷至沓来，索菲特、东方豪生、利星凯悦、皇冠假日等都已登陆杭城，而且现在杭州的餐饮经营外部条件、市场条件也日趋成熟。2004年对雷迪森酒店餐饮业而言，是进一步巩固品牌，不断进取、面向市场的时候了。在新的一年开始之际，我们的经营务必要立足于勇于创新，开拓进取、不断总结经验，向着创造优质产品、满足顾客需求、创造餐饮名品精品企业方向去努力。全年核心工作为三个方面： 确立各餐厅核心产品，明确其产品特点，具体特点为： 夏宫餐厅：位于酒店四楼的“夏宫”，一直以正宗地道的潮州菜肴闻名杭城，尤其擅长制作潮汕特色鲜明的高档海鲜菜肴。新千年年初首家邀请香港大厨在杭州推出“鲍翅参肚”豪华菜式，掀起的“鲍翅风潮”引得杭州以及周边无数同行的跟风；2001年，“夏宫”又在杭城首家引进著名的北京官府“谭家菜”系列，再次在杭州掀起“官府菜”风潮。品位尊贵的“夏宫”尤其注重高贵菜式的品质，不仅一直坚持聘用香港厨师主理，所有的高档材料全部是从指定的翅鲍商行中直接采购，四年多年来的苦心经营，终于使得“吃鲍翅，到夏宫”成为杭州高档食客的共识。特色菜肴：2003年尾牙全新引进登场的“碳火鲍鱼”，由号称“王子鲍鱼”的香港大厨阿福最新研制开发。这款菜肴的原料必须用“梁记”老师傅仔细挑拣出来的极品十头鲍鱼，然后在特别配方的汤料里以炭炉煨制48小时，成品鲍鱼金黄饱满，自然的香味非常流畅。这道菜肴上桌前，大厨现场以抹油利刃将鲍鱼开片为5份，完全展现职业烹鲍大师的刀功魅力，同时也弥补了极品南非鲍鱼肉炙偏硬的美中不足。这道菜肴同期在香港由阿福的师弟在某知名海鲜酒楼上市时，媒体绘声绘色的包装使这道菜肴充满了传奇色彩。所以餐厅以适合杭州市场的价格推出这道菜肴后，使前来用餐的几位香港客人竟然激动的大呼小叫。 花港餐厅：这个餐厅被分为两个部分，位于二楼的是风格清新雅致的大厅和雅座，位于三楼的是装修时尚豪华的包厢区域。“花港”餐厅一直以经营口味清淡、风格素雅的江浙本地菜肴和“谭府菜”系列而被众多食客认同，还多次联手各地的五星级酒店厨师，举办了充满异地特色和风情的多种地方美食节，让喜欢特色菜肴的食客们过足瘾头。特色菜肴：脱胎于北京谭府菜的“黄焖鱼翅”，选用地道的“吕宋黄”整翅，先用冷、热火泡透发透，然后把鸡鸭火腿高汤和12种北方特产药材及8种南方特产药材一起熬制，同时加入行政总厨谢师傅特别秘方制作的“招牌调料”，以文火炖制6个小时，待各种配料的精华悉数浸淫于翅内后方成成品。这道菜肴口味浓厚甘醇，香鲜滋润，是干燥季节的滋补圣品，也是近日港台地区最流行的一款鱼翅菜肴。实惠实在的花港“鸡煲翅”更是该餐厅胖大厨顾师傅的绝活，引得不少食客隔三差五地前来嗟食。 绿荫咖啡厅：位于酒店二楼的“绿荫”咖啡厅氛围幽雅，空间广阔，充斥了各种新款厨具的半开放厨房更是杭州一绝。“绿荫”除了聘请欧洲著名艺术家对餐厅的装饰、布置和情调进行专业的设计外，还特别邀请经验丰富的英国餐饮名师担任行政大厨，还得到过许多外籍专业“美食家”的交口称赞。“绿荫”咖啡厅还有一个最大的特色；每月都有不同主题的自助大餐。特别推荐：淹渍72小时的古式烧烤牛排、传统德克萨斯秘方猪排、美国西南古老烧烤菜肴系列，是该餐厅的拿手好戏，也引得许多固定客户驻足长留。 华伦天奴餐厅：杭城罕见的一家传统式意大利零点餐厅，主要提供口味地道，品质正宗的意大利菜肴，同时提供世界各地的丰盛美食。这个设计精巧、氛围独特的小西餐厅里，比食物更加出名的是风格独特的用餐环境：餐厅就在曲线流畅的室内游泳池边，既时尚又浪漫。特别推荐：特别意式菜肴和红酒系列以金牌美国牛肉特别制作的各种牛排系列。 云海料理厅：在本地拥有极为响亮口碑的日本料理厅，由60岁的日本老厨师素手料理的各种日本菜肴和食品，不仅口感素雅鲜美，更具有独特的美感，几乎吸引了在杭州工作的所有日本人前来光顾，也是推崇健康美食主张的时尚人们用餐的手选。最新登场：充满北海道风情的叁间“榻榻米包厢”日本冬日原味火锅料理各种时季的刺身和天妇罗 大堂酒吧：在宏伟气派的雷迪森广场酒店大堂里，你依然可以感觉到家一般的温情；大堂中心的“魔鬼钢琴”富有魅力和动感的乐声生动的在空气里飘扬，让你一步入大堂便感觉到了扑面而来的舒适和浪漫；大堂一侧的“凯泉吧”由富有江南园林特色的盆景流水和充满欧洲巴洛克风格的摆设共同构筑而成，而透过这个酒吧华丽的落地玻璃，可以看到酒店精心设计并花巨资营造的露天瀑布。在这个酒吧小憩，客人会充分感受到中西传统文化被巧妙的结合，现实和自然被完整的融汇；在大堂的另一侧，是富有欧陆风情的“琴韵酒吧”，这个装饰独特又大气的酒吧除了有各种各样款式丰富的中外饮品和甜点外，最吸引人的是不时从大堂飘过来的钢琴乐韵，若隐若现，忽高忽低，既是客人谈天最好的背景，又点到为止恰倒好处不至于扰了谈兴；大堂深处的“雪茄吧”则是专门为那些品位不凡的高档客人特设，汇集了来自南美和欧洲的多种尊贵雪茄，既是生意洽谈和惬意享受的好地方，也是一个杭州目前档次最高、品种最丰富的“雪茄收藏馆”，即使只是看看坐坐都是一种享受。 对重大节日和杭州市有重大活动时，积极度参与，烘托市场氛围。如：传统的中国新年夜，2月14日情人节，2月26日元霄节，劳动节，母亲节、父亲节、夏日圣诞节、国庆节、万圣节、圣诞节等。 做好全年的培训工作，记住：培训很贵，但不培训更贵。培养员工自觉的酒店意识和服务意识，加大亲情服务的力度，让殷切主动、热情奔放的服务，充盈整个雷迪森餐饮的服务中。a.- Primary Objective: 主要目标Reach total RMB 61,896,311.20 - Food and Beverage revenue for the whole year.餐饮全年营业收入达到人民币61,896,311.20元。b.- Strategy: 策略The Food & Beverage management will put greater emphasis on Sales & Marketing aspects of Food & Beverage. The management has to be sales driven, and constantly developing new ways of marketing our products to in-house guests as well as to the local community.餐饮经营会将重点放在品牌经营的理念上，把雷迪森酒店餐饮的“贵”字化为舒适、合理，让顾客来雷迪森的每一次消费，变成一次愉悦的经历。注重质量管理，做好每期的餐饮推广促销，以销售为导向，及时了解全球销售新概念，满足顾客日益增长的消费欲望和消费期望值，并不断采用新措施面向住店客人和本地居民促销我们的餐饮产品。Numerous “Sales Partners” will be involved:我们的销售队伍包括： . Internal: All F&B staff 内部合作者：所有餐饮部员工Public Relations Manager公关经理Sales Team销售人员Rooms Division (Bell Staff, Reception, Reservations房务部（行李员、接待、预订The service Staff contains the largest number of sales partners therefore we will stress the following:其中服务人员在销售工作中扮演着极为重要的角色，所以我们要强调以下几点： Clearly make the staff understand their role as a “Sales Person”确保所有人员明白他们作为“销售者”的角色 Training in product knowledge进行产品知识培训 Exercise effective sales techniques有效的销售技巧的训练We strongly believe that a confident staff will enjoy selling the product.我们相信一个自信的员工会乐意进行这种产品销售，并作得很好。 . External: Travel Agents 外部合作者：旅行社Department Stores百货商场 Advertisement Layout Company广告企划公司Bridal shops, retail shops婚礼用品商店，零售商店Hotel suppliers饭店供应商Tourist information centers旅游咨询中心Tour operators旅游经营者Surrounding Buildings/Offices 周围的写字楼Secretaries公司秘书News media新闻媒体Furthermore, we will use as much communications tools as possible such as:此外，我们将尽量运用更多的宣传促销手段： Coupons/Flyers优惠券/广告传单 Inserts/brochures/Cards每期雷迪森新闻、各经营部门的宣传卡片 Vouchers优惠凭单 Posters/Tend Cards宣传海报 Miniature menus模型菜单 Telephone电话 Sales Newsletter促销新闻信函 Internal Newsletter内部新闻传单 Staff bulletin board员工宣传栏 Radio station, Television广播，电视 Newspaper, Magazines报纸，杂志 Gifts, Giveaway赠品，免费品尝 Displays陈列展示 Guest room collateral客房宣传品 Merchandising folder宣传样品夹2、DEPARTMENTAL OBJECTIVES & STRATEGIES各部门目标和策略2.1 LE RENDEZVOUS CAF 绿荫咖啡厅a.- Objectives: 目标Reach total revenue of RMB 13,420,236.97指标13,420,236.97元b.- Strategy: 策略 Mainly geared towards local office business, a consumption card will be developed for repeat clients.主要面向本地商务客人，针对常客推出消费卡。 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。 Termly visit guest. Pay attention to the appearance to please the guests. 定期走访本餐厅的客户，以良好的对客交流的服务形象，取悦客人。 Regular wine training and encouragement incentive to up-sell.定期进行酒品知识培训，鼓励销售高档酒品饮料。 Promotions will be held as per attached promotion plan.根据所附的促销计划进行餐饮促销。 As all our outlets, the Rendezvous Caf will be marketed as a free standing restaurant像我们所有的其它餐厅一样，咖啡厅将作为一个同时面向本地市场的餐厅来进行促销。 Booklet of vouchers of 10 meals with the buffet value minus 10% will be sold to the corporate market. Each company can then distribute the vouchers to their own selected accounts, or give to their own executives.每套可享用十餐的自助午、晚餐消费券将以免服务费的价格出售给公司，公司可将这些消费券分发给他们的客户或员工。 The Sunday business will be further promoted as the “in-place for families” by offering a family Brunch geared toward children a children play room with various activities will be organized on the back area of the Cafe.进一步搞好星期天的家庭消费促销，特别针对小孩提供家庭式早午餐，在咖啡厅后面开辟一处游戏室提供各种游乐活动。2.2 FLOWER HARBOR花港餐厅a.- Objectives: 目标Reach total revenue of RMB 10,019,360.00指标10,019,360.00元b.- Strategy: 策略 A sense of activity will be given to the Restaurant by using the show kitchen and the entrance display.利用开放式厨房操作展示和门口的陈列展示增加餐厅的动感气氛。 Termly visit guest. Pay attention to the appearance to please the guests.定期走访本餐厅的客户，以良好的对客交流的服务形象，取悦客人。 The extremely good opportunity like Chinese Festival (Moon Festival) to generate revenue with the moon cakes will be taken one step ahead by contacting companies will in advance to propose to supply personalized moon cakes (with their name on the packaging)针对中国传统节日，特别是中秋节这样的极好销售时期，提前与各公司联系，促销我们生产的具有个性特色的月饼（将客人的姓名印在包装上）。 Booklet of vouchers of 10 meals with the buffet value minus 10% will be sold to the corporate market. Each company can then distribute the vouchers to their own selected accounts, or give to their own executives.每套可享用十餐的花港大厅零点自助午晚餐的消费券将以免服务费的价格出售给公司，公司可将这些消费券分发给他们的客户或员工。 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。 As all our outlets, the Flower Haubour will be marketed as a free standing restaurant像我们所有的其它餐厅一样，花港餐厅将作为一个同时面向本地市场的餐厅来进行促销。 Promotions will be held as per attached plan根据所附的促销计划进行餐饮促销。2.3 SUMMER PALACE夏宫潮洲餐厅a.- Objectives: 目标Reach total revenue of RMB 18,347,716.04指标18,347,716.04元b.- Strategy 策略 Elegant atmosphere and unique decoration can attract the guests. 以优雅的夏宫餐厅氛围及其独特的装饰风格，来吸引客户。 Promote the Summer Palace sharks fin, abalone and birds nest set menu: 998rmb per person. Adjust the presentation and spec. of sharks fin, abalone and birds nest dishes. After meal, men guests can be presented the mini wine and cigar; and women guests can be presented the lip stick and mini perfume. 推出夏宫翅鲍燕豪华套餐：998元/位，调整翅鲍燕的出品和规格，男士餐后赠小红酒和雪茄烟，女士餐后赠口红和迷你香水。 Termly visit guest. Pay attention to the appearance to please the guests.定期走访本餐厅的客户，以良好的对客交流的服务形象，取悦客人。 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。 Booklet of vouchers of 10 meals with the buffet value minus 10% will be sold to the corporate market. Each company can then distribute the vouchers to their own selected accounts, or give to their own executives.每套可供二位享用的鱼翅、鲍鱼商务套餐的消费券将以免服务费的价格出售给公司，公司可将这些消费券分发给他们的客户或员工。 As all our outlets, the Summer Palace Caf will be marketed as a free standing restaurant像我们所有的其它餐厅一样，夏宫餐厅将作为一个同时面向本地市场的餐厅来进行促销。 Promotions will be held as per attached plan.根据所附的促销计划进行餐饮促销。2.4 VALENTINO华伦天奴意大利餐厅a.- Objectives: 目标Reach total revenue of RMB 1,669,182.20指标：1,669,182.20元b.- Strategy 策略 Valentino Restaurant will make the Italian trip in 2004. Guests can taste every interlocal food of Italian. 意大利国位于的亚平宁半岛，直插入亚得里亚海，而意大利的佛罗伦萨又是欧洲文艺复兴发祥地。雷迪森的华伦天奴意大利餐厅，在2004年充分发挥意大利丰富的美食文化背景，做出这一餐厅的特点。 Termly visit guest in foreign enterprises. Pay attention to the appearance to please the guests.定期走访外资企业在杭机构，以良好的对客交流的服务形象，取悦客人。 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。 As all our outlets, the Valentino Restaurant will be marketed as a free standing restaurant像我们所有的其它餐厅一样，华伦天奴餐厅将作为一个同时面向本地市场的餐厅来进行促销。 Promotions will be held as per attached plan根据所附的促销计划进行餐饮促销。2.5 UNKAI云海日本料理餐厅a.- Objectives: 目标Reach revenue of RMB 3,486,960.00指标：3,486,960.00元b.- Strategy 策略 Wooden decoration for creating the atmosphere.以全原木的装饰风格营造日式餐厅氛围，来吸引客户。 Tepanyaki and Sushi Bar are the main spot to attract the guests. 以良好的日式铁板烧、寿司吧料理的出品形象，做好品牌经营。 Termly visit guest. Pay attention to the appearance to please the guests.定期走访日资企业，以良好的对客交流的服务形象，取悦客人。 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。 Promotions will be held as per attached plan根据所附的促销计划进行餐饮促销。2.6 BANQUET宴会部a.- Objectives: 目标Reach a total revenue of RMB 7,443,262.00指标：7,443,262.00元b.- Strategy策略 Creative seminar packages including theme coffee breaks will be developed推出特别的会议包价，其中包括会议中途休息的主题咖啡时间。 Termly visit guest. Establish the filling system. Pay attention to the appearance to please the guests.定期走访客户，建立信息销售的管理模式，根据客户消费需求，建立有效的客户档案。以良好的对客交流的服务形象，取悦客人。 We will offer attractive room rates to local banquet guests at the time of negotiation. (such as social functions where people do not wish to drive home)以优惠的价格向本地客人提供在会议谈判期间的用房。（比如在些社会活动期间，人们不愿意花时间驾车回家。） We will explore the development of outside catering services. Because it is good for our revenue and reputation.进一步拓展餐饮外送服务的业务，扩大雷迪森餐饮品牌的影响力。 We will improve our wedding packages in cooperation with bridal, jewelry and cosmetic shops for special deals including wedding cakes, floral decorations, photo/video shooting and limousine service与婚礼用品商店、珠宝店、化妆品店、婚纱摄影公司等与婚庆有关的企业合作，以满足顾客的要求，提供完善的婚宴服务，如婚宴蛋糕、婚礼装饰、拍照与录像及婚礼用车服务。 A complimentary dinner for two will be given to the host of a large function as a thank you for booking the function. This will be offered with the thank you letter and will help the banquet to support repeat business as well as to promote the restaurant.向大型宴会活动的主办者提供两人享用的免费用餐以表谢意，并附上一封感谢信，以此争取回头客并推销我们的餐厅。 Termly visit guest. Pay attention to the appearance to please the guests.定期走访客史档案中的顾客，以良好的对客交流的服务形象，取悦客人，为酒店培育一批忠诚的客户。 We will regularly get names of companies from competitor hotels sign boards and follow-up with direct mail in order to attract them to book their next meeting at the Radisson Hangzhou.定期从同类竞争饭店那里获取在他们饭店举行会议的公司名称，并以邮件方式与他们取得联系，争取吸引他们将下次会议放在我们酒店进行。2.7 BARS 凯泉吧琴韵廊a.- Objectives: 目标Reach total revenue of RMB 1,382,906.37.- in the Cascade Lounge and RMB 1,172,990.43.- in the Ivory Bar.指标：凯泉吧1,382,906.37元，琴韵廊1,172,990.43元b.- Strategy策略 We will produce attractive tend cards to introduce higher priced specialty drinks用制作精良的卡片来介绍推销高价饮品。 Live entertainment will be improved提高吧员的现场表演的水准，以吸引顾客，提高鸡尾酒、调酒制作的观赏性。 Termly visit guest. Pay attention to the appearance to please the guests.建立雪茄客俱乐部，并定期走访交流，以良好的对客交流的服务形象，取悦客人。 Each company can then distribute the vouchers to their own selected accounts, or give to their own executives.与专业的红酒供应商合作，定期举办葡萄酒知识的培训，每月做好酒的推广工作，这是增加酒吧收入的最佳捷径。 Booklet of vouchers of 10 meals with the buffet value minus 10% will be sold to the corporate market. Each company can then distribute the vouchers to their own selected accounts, or give to their own executives.每套可享用十次的咖啡消费券、红酒消费券将以免服务费的价格出售给公司，公司可将这些消费券分发给他们的客户或员工。 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。 Promotions will be featured as per attached plan根据所附的促销计划进行餐饮促销。2.8 ROOM SERVICE 送餐服务a.- Objectives:目标Reach revenue of RMB 837,295.32指标：837,295.32元b.- Strategy 策略 We will introduce a “Dine in your room and watch the movie” concept. A choice of special set menu card will offered.宣传“房内边用餐边享受电影电视”的餐饮理念，客人可根据特制的菜单来进行选择。 The Front Desk will inform the Food & Beverage department when a guest has a birthday during his stay. The guest will be offered a cake and a voucher offering a 如果客人在住店期间正值生日，前台将通知餐饮部。客人将得到一个生日蛋糕或来餐厅举办生日餐，仍赠送生日蛋糕且免收服务费。 Restaurants will be promoted on the Room Service trolleys. A card will be placed on the trolley informing the guest that the order taker will be glad to make a reservation for him in one of our restaurant. This will be combined with an incentive offering the guest a drink or dessert to eat in the outlet.利用送餐的小推车进行餐厅的推销。一张告知客人订餐员愿意为他们在我们的任一餐厅订餐的卡片将放置在小推车上。同时，各餐厅提供给客人免费品尝的饮料或甜点来吸引客人。2.9 PATISSERIE雷迪森饼房a.- Objectives: 目标Reach a total revenue of RMB 532,401.87指标：532,401.87元b.- Strategy策略 Sales staff in Patisserie will promote our pastries to guests companies. 饼房销售人员上门推销我们的蛋糕及西饼，向客人进行展示。 Termly visit guest. Establish own guest resource. Pay attention to the appearance to please the guests.定期走访客户，建立公司客户的销售渠道，如生日蛋糕，西饼外卖等。以良好的对客交流的服务形象，取悦客人。 Booklet of vouchers of 10 meals with the buffet value minus 10% will be sold to the corporate market. Each company can then distribute the vouchers to their own selected accounts, or give to their own executives.每套可享用十次的雷迪森西饼券将以免服务费的价格出售给公司，公司可将这些消费券分发给他们的客户或员工。 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。 Periodic sales statistics will be done and products in the refrigerator will be changed accordingly进行周期性的消费统计，并相应地更换陈列冰柜内的糕点和西饼。2.10 MINI BAR迷你吧a.- Objectives: 目标Reach total revenue of RMB 384,000.00指标：384,000.00元b.- Strategy策略 Showing the mini bar to the guests when bellman take the guests to the rooms. 行李员送客人上房间时打开迷你吧向客人展示。 Periodic sales statistics will be done and products will be changed accordingly进行周期性的消费统计，并相应地更换迷你吧内的食品。2.11 Moon Cake月饼a.- Objectives: 目标Reach total revenue of RMB 3,200,000.00指标：3,200,000.00元b.- Strategy策略 Incentive program will be organized to entice staff to sell.实行员工销售奖励措施。3. Food & Beverage Outlets & Bars Operation Subject餐饮部各餐厅及酒吧的经营主题餐厅Outlets经营时段Operation time经营主题和内容Subject & content客源对象Market成本率Gross profit收费标准/人均消费Ave. CoverCaf Le Rendezvous绿荫咖啡厅 6:30am10:00am 餐厅或房内零点早餐套餐：中式52元/位、美式70元/位、欧陆式52元/位，日式58元/位，都外加15%服务费Breakfast set menu for in-house guests: Oriental breakfast 52rmb per pax; American breakfast 70rmb per pax; Continental breakfast 52rmb per pax and Japanese breakfast 58rmb per person. All prices are subjected to 15% surcharge. 自助早餐步入散客价（40人以上供应）：98元/位外加15%服务费Breakfast buffet for walk-in guests (provided to more than 40 guests): 98rmb + 15% surcharge per pax. 协议公司价、尊荣会会员价为：80元/位外加15%服务费Agreed price and HPG price: 80rmb + 15% surcharge per pax 酒店旅游团队、大型会议价为：50元/位净价group and meeting price: 50rmb per pax (net) 住店客人、商务散客、尊荣会会员、长住客Hotel guest, walk-in guest, HPG member or long-stay guest.38% 人均消费58元/位Ave58/pax 11:30am14:30pm 11:00am14:30pm 14:30pm17:30pm 周一至周五商务自助午餐（含一杯软饮或本地啤酒）：78元/位外加15%服务费Executive Buffet Lunch from Monday to Friday (including one glass of soft drink or local beer): 78rmb + 15% surcharge per pax. 周六至周日自助早午餐（含各种果汁、软饮及本地啤酒）：88元位外加15%服务费Brunch on Saturday and Sunday (including assorted juice, soft drink and local beer): 88rmb +15% surcharge per pax. 咖啡休闲时段48元/位外加15% 服务费Leisure time: 48rmb +15% surcharge per pax 住店客、商务客、家庭消费、时尚人士、自助餐券消费、（生日、公司派对、单位）等团体活动Hotel guest, businessman, family, modern people and buffet coupon consumption (also can hold birthday party, party and group function)38% 人均消费70元/位Ave 70/pax 人均消费80元/位Ave 80/pax 人均消费48元/位Ave 48/pax 17:30pm22:00pm 21:00pm0:00am 周一至周四、周日的自助晚餐（国际自助餐）(含一杯饮料或本地啤酒)：168元外加15%的服务费。 周五、周六的自助晚餐（国际自助餐）（含一杯饮料或本地啤酒）：198元外加15%服务费 各种主题的自助餐（国际自助餐） Assorted international buffet (including one glass of drink or l