大型集团ERP系统内控及业务流程.doc

SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 目 录 1KL 营销分公司业务流程图 .5 1.1采购业务流程.6 1.1.1采购业务流程 .7 1.1.1.1发中转仓采购业务流程图.7 1.1.1.2直发中转仓采购业务流程描述.9 1.1.2采购退货业务 .10 1.1.2.1采购退货审核流程.10 1.1.2.1.1采购退货财务退货类型审核流程图 .10 1.1.2.1.2采购退货（当月退发票）业务流程描述 .11 1.1.2.2采购退货（总部未开发票）处理业务.12 1.1.2.2.1采购退货（总部未开发票发票）业务流程图 .12 1.1.2.2.2采购退货（当月退发票）业务流程描述 .14 1.1.2.3采购退货（退发票方式）业务.15 1.1.2.3.1采购退货（退发票方式）业务流程图 .15 1.1.2.3.2采购退货（退发票方式）业务流程描述 .17 1.1.2.4采购退货（折让证明方式）处理业务.18 1.1.2.4.1采购退货（折让证明方式）处理业务流程图 .18 1.1.2.4.2采购退货（折让证明方式）业务流程描述 .20 1.1.3采购暂估业务处理 .21 1.1.3.1采购收货当月暂估处理.21 1.1.3.1.1采购收货当月暂估处理业务流程图 .21 1.1.3.1.2采购收货当月暂估处理业务流程描述 .22 1.1.3.2采购暂估单到冲回处理.23 1.1.3.2.1采购暂估单到冲回处理业务流程图 .23 1.1.3.2.2采购暂估业务流程描述 .24 1.2销售业务.25 1.2.1销售业务流程 .26 1.2.1.1正常商品销售业务流程.26 1.2.1.1.1正常商品销售业务流程图 .26 1.2.1.1.2正常商品销售业务流程描述 .28 1.2.1.2委托代销业务.29 1.2.1.2.1委托代销业务流程图 .29 1.2.1.2.2委托代销业务流程描述 .31 1.2.1.3自营店销售业务.32 1.2.1.3.1自营店销售业务流程图 .32 1.2.1.3.2自营店销售业务流程描述 .34 1.2.1.4售后直销业务.35 1.2.1.4.1售后直销业务流程图 .35 1.2.1.4.2售后直销业务流程描述 .37 1.2.2销售退货业务流程 .38 1.2.2.1销售退货审核流程.38 1.2.2.1.1销售退货财务退货类型审核流程图 .38 SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 1.2.2.1.2销售退货（当月退发票）业务流程描述 .40 1.2.2.22000 年业务销售退货业务流程.41 1.2.2.2.12000 年业务销售退货业务流程图 .41 1.2.2.2.22000 年业务销售退回业务流程描述 .43 1.2.2.3未开发票销售退货业务流程.44 1.2.2.3.1未开发票销售退货业务流程图 .44 1.2.2.3.2未开发票售退回业务流程描述 .45 1.2.2.4退发票方式销售退货业务流程.46 1.2.2.4.1退发票方式销售退货业务流程图 .46 1.2.2.4.2退发票方式销售退回业务流程描述 .47 1.2.2.5折让证明方式销售退货业务流程.48 1.2.2.5.1折让证明方式销售退货业务流程图 .48 1.2.2.5.2折让证明方式售退回业务流程描述 .49 1.2.2.6需定级销售退货处理业务流程.50 1.2.2.6.1需定级销售退货处理业务流程图 .50 1.2.2.6.2需定级销售退货处理流程描述 .51 1.2.3销售换货处理流程 .52 1.2.3.1销售换货处理流程图.52 1.2.3.1.1销售换货处理流程描述 .53 1.3仓存业务.54 1.3.1库存调拨业务流程 .54 1.3.1.1分公司内部库存调拨业务流程.55 1.3.1.1.1分公司内部库存调拨业务流程图 .55 1.3.1.1.2分公司内部调拨业务流程描述 .56 1.3.1.2分公司间调拨调出方业务流程.57 1.3.1.2.1分公司间调拨调出方业务流程图 .57 1.3.1.2.2分公司间调拨调出方业务流程描述 .58 1.3.1.3分公司间调拨调入方业务流程.59 1.3.1.3.1分公司间调拨调入方业务流程图 .59 1.3.1.3.2分公司间调拨调入方业务流程描述 .60 1.3.2售后换货业务流程 .61 1.3.2.1周转机售后领用业务流程.61 1.3.2.1.1周转机售后领用业务流程图 .61 1.3.2.1.2周转机售后领用业务流程描述 .62 1.3.2.2三包机补差处理业务流程.63 1.3.2.2.1三包机补差处理业务流程图 .63 1.3.2.2.2三包机换货价差业务流程描述 .64 1.3.2.3三包机换货处理业务流程.65 1.3.2.3.1三包机换货处理业务流程图 .65 1.3.2.3.2三包机换货业务流程描述 .66 1.3.2.4等级品入库处理业务流程.67 1.3.2.4.1等级品入库处理业务流程图 .67 1.3.2.4.2等级品入库业务流程描述 .68 1.3.3售后收销售退货代管处理流程 .69 SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 1.3.3.1售后收销售退货代管处理流程图.69 1.3.3.1.1售后收销售退货代管处理流程描述 .70 1.4其他业务.71 1.4.1总部直发客户销售业务流程 .71 1.4.1.1总部直发客户销售业务流程图.71 1.4.1.2总部直发客户销售业务流程描述.74 1.4.2分公司配送方式销售业务流程 .75 1.4.2.1配送领货处理业务.75 1.4.2.1.1配送领货业务流程图 .75 1.4.2.1.2配送领货业务流程描述 .76 1.4.2.2配送销售业务.77 1.4.2.2.1配送销售业务流程图 .77 1.4.2.2.2配送销售业务流程描述 .78 2附件（流程图编制说明） .79 2.1目的.79 2.2方法.79 2.3要求.79 2.4KL 营销公司业务流程图常用符号说明 .80 3KL 营销 ERP 系统项目业务流程确认 .81 3.1说明：.81 3.2双方项目组签字确认.81 SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra 1 KL 营销分公司业务流程图 - - 业务流程图编号：1 业务名称：营销分公司总体功能图 - - 功能域：采购管理 - - 编制： 日期：2001-05-30 审核 日期 - - 营销分公司总体业务流程图 采购业务 （1.1） 销售业务 （1.2） 仓存业务 （调拨、换货） （1.3） 其他业务处 理 （1.4） SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse11111111111111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraph