case study 模版.docx_第1页
case study 模版.docx_第2页
case study 模版.docx_第3页
case study 模版.docx_第4页
case study 模版.docx_第5页
已阅读5页,还剩2页未读 继续免费阅读

下载本文档

版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领

文档简介

Table of contentsExecutive summary11 Introduction11.1 Purpose11.2 Scope11.3 Method11.4 Limitations11.5 Assumptions11.6 Background12 Findings22.1 Micro-pro 8500 Series22.2 Hewlett Packard 3000CTX 5/23323 Discussion33.1 Comparison of computers33.2 Initial cost33.3 Weight and size33.4 Screen size33.5 Clarity of screen image33.6 RAM and hard disk size43.7 Speed of the CPU43.8 Battery capability43.9 Service agreements and warranties44 Conclusion45 Recommendations and implementation5References7Executive summaryThe purpose of this report was to analyse two portable computers and recommend a suitable machine for training staff to use at client sites.This report has considered two machines suitable for corporate use that can accommodate modern facilities such as e-mail, video conferencing and assist staff with training courses.The Hewlett Packard Omnibook 3000CTX model 5/233 is a well made portable computer with a good size screen and keyboard. For the price of this model you would expect to see more memory, a CD drive and a Windows based power management set up. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p.82)Like the Hewlett Packard model the Micro-pro 8500 Series has a good size screen and keyboard but also comes witha numeric pad. This machine is ideal for the business user who wants usability, comfort and performance. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews , p.81)After taking both machines into consideration, it is recommended that the Micro-pro 8500 Series would be the most suitable computer due to its value for money, durability and standard features.1 Introduction1.1 PurposeThe purpose of this report was to analyse two portable computers and recommend a suitable machine for our training staff to use at client locations.1.2 ScopeWhile investigating these two computers it was important to consider their suitability for corporate use, standard features, optional benefits and warranties.1.3 MethodThe information used in this report was collected by consulting an independent review by the Australian PC Authority magazine and contacting the individual companies for additional information on the technical specifications and warranties on the machines.1.4 Limitations Local computer stores did not stock either machine. Additional information difficult to locate. Software packages included with the machine not specified.1.5 AssumptionsIt has been assumed that the Microsoft Office software package will be installed on the computers to ensure our training staff have access to PowerPoint. This program will enable them to present effective teaching media.As our staff regularly use computer applications it has been assumed that the implementation of portable computers will cause little delays for the company.As most computer companies offer clients an extended warranty, it is assumed that All Purpose Training Company will have the option to purchase an extended warranty for a period of one year.1.6 BackgroundThe All Purpose Training Company is a well respected supplier of quality executive training courses for the business community. The All Purpose Training Company has statewide representation with plans to expand interstate within the next 12 months.All Purpose Training Company has a demand to supply new clients with numerous training courses. With such demands it is crucial that training staff can have computer access for training presentations and be able to complete day to day operations while mobile.2. Findings2.1 Micro-pro 8500 Series Cost: $7895 RRP Weight: 4.5 Kg Size: (W x D x H) 357 x 275 x 50mm Screen size: 15.1 Clarity of screen image: Resolution could be higher, set at 1,024 x 768 you can see the pixels, but very easy on your eyes. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81) RAM: 64 Mb, RAM can be raised to a maximum 128Mb for $1140 Disk Drive: CD-ROM and 3.5 FDD Speed of the CPU: Pentium processor Battery capabilities: Lithium-ion battery, smart battery option available. Lithium-ion battery lasts 2.5 hours without smart battery upgrade. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81) Service agreements and warranties: Two year parts and labour warranty2.2 Hewlett Packard 3000CTX 5/233 Cost: $8245 RRP Weight: 3.1 Kg Size: (W x D x H) 304 x 238 x 47mm Screen size: 13.3 Clarity of screen image: Resolution is set at 1,024 x 768. Reasonably easy to read. with normal working conditions. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81) RAM: 16Mb, upgrade available, $242 for 16Mb. Disk drives: 3.5 FDD, CD-ROM available for $570 Speed of the CPU: Pentium processor Battery capabilities: - 2.5 hours from a lithium-ion battery Service agreements and warranties: All Hewlett Packard Omnibooks come with a 3 year parts and labour warranty. (Stephen, 7/5/1998, Telephone Interview, Customer Service Officer, Hewlett Packard Information Centre, Hewlett Packard)3 Discussion3.1 Comparison of computersThe following table summarises the important points of comparison between the two portable computers - Hewlett Packard Omnibook and Micropro 8500 Series.Table 1: Comparison of two portable computersHewlett Packard OmnibookMicropro 8500 SeriesInitial cost$8245$7895Weight3.1 Kg4.5 KgSize (Dimensions WxDxH)304 x 238 x 47mm357 x 275 x 50mmScreen Size13.315.1RAM16 Mb64 MbBattery Time2.5 Hours2.5 HoursWarranty Period3 Years2 Years3.2 Initial costThere is a RRP difference between the two computers of $350. In order to have the computers ready for staff use, upgraded memory size would be required on the Hewlett Packard model.3.3 Weight and sizeThe Micro-pro computer weighs an extra 1.4 Kg. This is substantially heavier, but the Micro-pro is a larger machine with each dimension larger than the Hewlett Packard computer. Micro-pro measures 53W x 37D x 3H mm larger.3.4 Screen sizeThere is a notable gap between screen sizes. Micro-pro has a 14.1 inch screen compared with Hewlett Packards 13.3 inch screen. When using over long periods a larger screen is preferred to avoid eye strain.3.5 Clarity of screen imageThe resolution on both machines is set a 1,024 x 768. Pixels can be seen on the Micro-pro model, while the Omnibook is reasonably easy to read. (Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81 - 82)3.6 RAM and hard disk sizeRAM between the two machines varies greatly. The Australian PC Authority states that the Micro-pro comes with 64 Mb of RAM standard, with an option of buying the maximum 128 Mb for $1140. They also state Hewlett Packards Omnibook comes with 16 Mb RAM, but as most computer applications require 32 Mb, this extra memorywill cost you $242. Both machines come with a standard 3.5 FDD. Only the Micro-pro machine comes with a CD-ROM drive,you must buy thisas an extra for the Omnibook for a cost of $570.(Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81- 82)3.7 Speed of the CPUWith 32 Mb of RAM fitted the Omnibook is one of the fastest portable computers the Australian PC Authority magazine has ever seen, They also found that with 64 Mb RAM the Micro-pro was not exceptionally quick but for word processing and other office tasks it was quite acceptable.3.8 Battery capabilityBoth machines come with a standard lithium-ion battery which can support the computers for up to 2.5 hours. The computers come with power management tools that will save battery power. A smart battery option is available on the Micro-pro for $60.(Australian PC Authority, April 1998, PCs and Notebooks - Reviews, p. 81)3.9 Service agreements and warrantiesMicro-pro supplies their clients with a two year part and labour warranty, while Hewlett Packard supplies a three year parts and labour warranty. It is assumed that when the machines are purchased a service agreement will be negotiated with the option to extend the warranty.4. ConclusionAfter investigating the Hewlett Packard Omnibook 3000CTX 5/233 and the Micro-pro 8500 Series portable computers, it was found that both models are suitable for corporate use and would meet All Purpose Training Company requirements.It is important to consider the long term benefits to the company when considering which computer was best suited. Apart from initial purchasing expenses, warranty, speed, size and memory were some factors which have been taken into account. Software suitability was also considered.The computers had to be easily adaptable for new technology such as e-mail, video conferencing and presentation aids, for future company requirements.Both computers are distinct from each other and, although both companies have the corporate user in mind, Micro-pro appears to be offering an exceptional package.5. Recommendations and implementationThe findings and conclusion in this report support the following recommendations:1. The Micro-pro 8500 Series portable computeris purchased at a rate of one computer per training staff member.2. The smart battery optionis purchased with each computer; this will assist with heavy workloads and long training programs.3. Staff must have e-mail access on their computers to enable them to be in contact with the company.4. All Purpose Training Company should negotiate price, warranty and on going service a

温馨提示

  • 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
  • 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
  • 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
  • 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
  • 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
  • 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
  • 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。

评论

0/150

提交评论