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注意:安装前首先要安装配置好本地的Oracle客户端和oracle server的监听,然后以安装用户执行export LANG=zh_CN.utf8,然后进入安装介质目录下执行./ar_instll*。以下是安装记录,请参考!Platform: solarisVersion: 5.10OS Locale: zh_CN.GBK2009年06月27日 星期六 13时41分50秒 CSTInstalling as root* Action Request System(R) Installation*A record of this installation will be kept in /usr/tmp/ar_install.logStage 1: 2009年06月27日 星期六 13时41分50秒 CSTYou will be prompted to enter the product directory.This is the name of the CD mount directory whichcontains the arsystem/solaris/arsystem.tar file.For example: If the tar file is located at/arsystem/solaris/arsystem.tarthen the product directory would be .Enter the product directory /workflow/install_soft Looking for the END USER LICENSE and MAINTENANCE AGREEMENT. To continue with this installation, please read the following END USER LICENSE and MAINTENANCE AGREEMENT. Press the Return key to scroll through the agreement. At any time while reading this agreement, you can press q to accept, reject or re-read the agreement.【输入q同意】 Remedy, All rights reserved.Please select one of the following, 1) Yes, I agree to the terms of this agreement. 2) No, I disagree to the terms of the agreement. 3) I would like to read the agreement again.(1) I accept, (2) I reject or (3) re-read this agreement. 3 1【输入1同意】The Server package contains the binaries for the AR SystemServer and its associated administration programs. Itrequires an additional 120 MB for the executable programsand 1 MB for the database.The API package contains the AR System programminglibraries and example files. If installed, it consumes10 MB of disk space.Since this installation script will also back up existingAR System directories, make sure that there is enoughdisk space to include both the old and the new installations.The above disk space requirement only outlines how muchadditional disk space is required for the new installation.Do you want to install the Server package? y 【输入y继续安装】cq-bomc-db is the first AR System server installed on this machine.Each AR System server requires a unique name that clients can resolve into an IP address.If clients cannot resolve the name into an IP address, they will not communicate correctlywith the AR System server. If you have not defined a unique name for this server, you canopen a separate shell and define a name, and then return to this script and enter the name.You can also stop the installer script, define the name, and start the script again.To install a new AR System server, enter the new server name.To upgrade or overwrite an existing AR System server,please enter the name of the AR System server from the list:-cq-bomc-dbEnter the server name: cq-bomc-db 【输入ar server服务名,注意首次安装可能不会提示你输入ar server服务名,首次安装默认的ar server服务名是主机名】You have chosen to upgrade or overwrite cq-bomc-db.Type y to continue.Type n to change your selection.Type q to stop the installation.Enter your selection: y 【输入y继续】Do you want to register this AR System server with the Port Mapper ? n 【输入n不使用port mapper】Do you want to run this AR System server on a specific TCP Port ? n y 【输入y指定tcp端口】The TCP port number is the port address used to connect to this AR System server.The port address must be unique for each server installation and unused by anyother services. Preferably use port addresses greater than 1024.What TCP port will this AR System server use ? 2722【输入指定的tcp端口】未被使用的端口都可以What UDP port will this AR System server use ? 2723【输入指定的udp端口】Do you want to install the API package? y 【默认回车】Do you want to install the Central Preferences Forms and Workflow? y 【默认回车】Do you want to install the Sample Forms and Workflow? y 【默认回车】Do you want to install the ARDBC LDAP package? n 【默认回车】Do you want to install the AREA LDAP package? n 【默认回车】Do you want to install the BMC Portal package? n 【默认回车】Have you installed or will you be installing Full Text Search capabilities? n 【默认回车】You can configure SNMP at this time.If you choose NOT to configure SNMP, you will be requiredto manually configure the SNMP configuration file priorto running the SNMP agent.Do you want to configure SNMP? n 【默认回车】Web Services requires Java JRE version 1.4.2 or greaterDo you want to configure Web Services? n 【默认回车】Which database system will the AR System use? db2|informix|oracle|sybase oracle 【输入oracle】Is the ORACLE database on a remote machine? n y 【输入y,指定oracle server在远程服务器上】What is the ORACLE home directory? /opt/oracle/product/10g 【输入本地Oracle客户端的位置】What is the remote system ID (TWO_TASK) connect string variable? bomcdb_localhost 【指定oracle server的监听名】What is your AR User Name? ARAdmin 【输入数据库用户名】For security reasons, your password will not be displayed.What is your AR User Password for ARAdmin? * 【输入数据库用户密码】Found existing tablespaces (system, undotbs1, sysaux, temp, users, arsystem, artmp) for owner ARAdmin.You can either choose an existing tablespaceor, if you have DBA access, create a new tablespace. 1) Choose an existing tablespace 2) Create a new tablespace for this user 3) Quit this installationSelect the operation do you want to perform 1, 2 or 3: 1 1【输入1来选择一下已存在的表空间】What is the AR System Tablespace Name? (system, undotbs1, sysaux, temp, users, arsystem, artmp) ARSystem 【默认是arsystem】The ARSystem tablespace exists for owner ARAdmin* It is a good idea to have a backup of your database before* attempting an upgrade or overwrite operation. If you do not* have a recent backup, you may want to pause here or quit the* installation to make a backup before continuing.At this point, you will be prompted for the action to take.You must choose from the following actions: o - Overwrite the existing ARSystem tablespace for ARAdmin. All existing AR System data will be lost and a new ARSystem tablespace installed. u - Upgrade the existing ARSystem tablespace for ARAdmin. The current AR System tablespace will be upgraded to the new release. All current data will be preserved and the tablespace restructured. s - Share the existing ARSystem tablespace for ARAdmin. The current AR System tablespace will be retained. All current data will be preserved and available for sharing with this server. q - Quit the installation at this point.Action? u s 【输入s来共享安装】Your existing AR System database will be shared* Passwords are now required for the proper functioning of* some applications. To change the passwords after the* installation you must use BMC Remedy Administrator.* Please set your initial passwords:For security reasons, your password will not be displayed.Enter the local DSO User password: 【输入DSO的密码,一般输入arsystem】For security reasons, your password will not be displayed.Enter the Application Service password: 【输入Application Service的密码,一般输入arsystem】For security reasons, your password will not be displayed.Enter the Mid-Tier Administration password: 【输入midtier的管理密码,一般输入arsystem】Selecting UNICODE to create or overwrite an existingOracle tablespace REQUIRES that the database alreadybe configured to support the AL32UTF-8 UNICODE character set.If you are upgrading an existing database to use UNICODE, the databasemust already be configured to support the UNICODE character set.Do you want to use the UNICODE character set? y 【输入y,使用unicode】Directory to install AR System? /workflow/ar/cq-bomc-db 【输入准备安装ar server的位置】AR System will be installed in the /workflow/ar/cq-bomc-db directory. Is this OK? y 【输入y确认安装位置】Do you want to put the AR System server in a system startup file? n 【输入n,不把ar server放到自启动脚本中,下面就开始安装了!】Creating Configuration Directory /workflow/ar/cq-bomc-db/confCreating Database Directory /workflow/ar/cq-bomc-db/dbCreating AR System server configuration file /workflow/ar/cq-bomc-db/conf/ar cq-bomc-db AR;NTStage 2: 2009年06月27日 星期六 13时44分07秒 CSTYou may need to wait a few minutes if you load media from a remotedevice or load on a remote file system.S=cq-bomc-dbremedy.arsystem.server.portmapper=Tremedy.arsystem.server.tcpport=2722remedy.arsystem.server.pluginport=remedy.arsystem.server.autostart=Fremedy.arsystem.server.debugmode=ponent.samples=Tponent.api=Tponent.central.preferences=Tponent.area.ldap=Fponent.ardbc.ldap=Falseremedy.arsystem.server.plugin.wasp=Fponent.webservices=Falseremedy.java.install.dir=remedy.arsystem.server.plugin.wasp=Falseremedy.arsystem.server.wasp.url=ponent.snmp=Fponent.fts=Falseremedy.arsystem.install.language.view.fr=Falseremedy.arsystem.install.language.view.de=Falseremedy.arsystem.install.language.view.it=Falseremedy.arsystem.install.language.view.ja=Falseremedy.arsystem.install.language.view.ko=Falseremedy.arsystem.install.language.view.es=Falseremedy.arsystem.install.language.view.ru=Falseremedy.arsystem.install.language.view.zh_CN=Falseremedy.arsystem.install.dir=/workflow/ar/cq-bomc-dbremedy.arsystem.db.unicode=Falseremedy.arsystem.db.type=Oracleremedy.arsystem.install.mode=sremedy.arsystem.server.dso.local.password=remedy.arsystem.server.apps.service.password=remedy.arsystem.server.midtier.password=remedy.arsystem.db.remote=Trueremedy.arsystem.db.oracle.twotask=bomcdb_localhostremedy.arsystem.db.id=remedy.arsystem.db.home=/opt/oracle/product/10gremedy.arsystem.db.ars.user=ARAdminremedy.arsystem.db.dba.user==ARSystemremedy.arsystem.db.oracle.datatablespace.filename=remedy.arsystem.db.oracle.datatablespace.size==remedy.arsystem.db.oracle.temptablespace.filename=remedy.arsystem.db.oracle.temptablespace.size=- 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