(商务英语写作)第三单元复习内容.doc

How to address an envelope or a packageRefer to P. 58Senders name StampSenders address Receivers nameReceivers addressBlank Filling1. A business letter is the basic means of () in the business world. It is more () than a personal letter. It usually consists of ()()()()()()() and (). (P. 44)2. The purpose of an acknowledgement letter is to let readers know that you have received () they sent to you and to express your (). The important function is to say thank you, a () of professional courtesy. (P. 42 & P. 45) 3. The inquiry letter is to ask () about products or services. (P. 45)4. The response letter is to () questions asked in an inquiry letter. (P. 45)5. The complaint letter is to tell the reader about errors or defects in the () or () you bought and to () for correction or adjustment. (P. 45)6. The adjustment letter is to respond to complaints and to tell the reader about () you have taken to solve the problems mentioned in the complaints. (P. 45)7. The order letter is to () an order with a seller. (P. 45)8. Women should always be addressed as “()” except only when the recipient clearly prefers “Miss” or “Mrs.”. (P.44)9. To prevent format problems, we can go to () in our textbook for reference or simple () the format of the letter we have received. 10. The usual business formats are the () style, the indented style and the modified block style. (P. 56)Words and Expressions压力pressure pre商务伙伴business partner景泰蓝花瓶cloisonn vase klwazni va:z祝贺congratulations鼓励encourageletter of acknowledgement 确认函announce that one has received sth.招待会reception感谢，感激appreciation pri:iein培训train培训人，培训班教员trainer培训班学员，实习生trainee理解understand可以理解的understandable由组成consist of组成部分partcomponentelement 信中某事未提及。Sth. is absent in the letter.查阅课本go to the textbook for referenceconsult the textbook某物我方已经收到。We acknowledge receipt of sth.北京捐助中心the Beijing Donation Center 希望工程Project Hope 确认收到某物confirm the receipt of sth.= acknowledge the receipt of sth.出版社the press公司Inc. = Incorporation收件人，收信人addressee dresi:宽宏大量，慷慨，大方generosity denrsti齐头式block style缩头式indented style 简化simplify演示，用实例说明demonstrate共识consensus knsenss回信地址return address居左flush left空白处margin打字type重新打字retype打字员typist缩写，缩写词abbreviation bri:viein冒号colon逗号comma举例说明illustrate ilstreit（小节）首行空格indentation小节，段落paragraph prgra:f英寸 （1英寸=2.54厘米）inch (one inch = 2.54 centimeters)日历calendar klindShe keeps my calendar.直译：她持有我的日历。意译：我的日程是由她来安排。 她会帮助你安排一个约会。She will assist you in making an appointment.会话体，口语风格conversational style 主动语态active voice沟通方式，交际方法means of communication工作日workdayWe should do A rather than do B.我们应该做A，而不应该做B。接受人recipient risipint称呼某人address sb.首字母initial ilil中间名首字母middle initial表明，指出，表示indicate圆括号parentheses prenisi:z符号notation附加的一些符号additional notationsa number of = somecall for = require批发价格包wholesale pricing packet口述dictate dikteit 听写dictation口述者dictator 大写字母upper case letters小写字母lower case lettersdictator: typistdictator/typistbusiness associates= business partnersparty政党，聚会，当事人，参与者both parties 双方“cc” is short for “carbon copy”.抄送“bcc” is short for “blind carbon copy”.密件抄送不同differ dif= be different换句话说，换言之in other words咨询函inquiry letter确认函acknowledgement letter咨询函回复response letter投诉函complaint letter投诉函回复adjustment letter订购函order letter申请函application letter接受函acceptance letter目的地destination destinein信封envelope包裹package干道，大街boulevard bu:lva:= wide street often with trees on each side套房suite swi:t非邮寄号mail-stop number邮件分发mail distribution邮资，邮费postage pusti汇款remit payment信用等级credit rating会所clubhouse会议室conference room要求报销差旅费request for reimbursement for travel expense批准grant饮食业catering businesscatering industry损坏damages在装运过程中in shipment本月底以前应付的金额the amount due by the end of this month货物goods订单order处理订单deal with an order不便inconvenience个人作业 Writing PracticeDirections: Write an acknowledgement letter according to the given situation.You are overseas manager of Yaguang Toy Co. Ltd. Your company is located at 18 on Main Street, Xinhui District, Jiangmen City, Guangdong province, China. Please write a letter to tell Mr. David Cotton, the sales manager of ABC Trading Co. Ltd. that1. you have received the 3000 pieces of plush monkey toys you ordered2. the goods arrived in good condition yesterday3. you thank them for their immediate attention4. you have the intention to order another 3000 pieces of the same plush monkey toys5. you expect them to make delivery before the end of this monthThe Address of the ABC Trading Co. Ltd. is 580 Walnut Street, Cincinnati, OH 45202, USAYaguang Toy Co. Ltd18 Main Street, Xinhui District, Shanghai, China.Tel: 86Fax: 86ebsite: November. 25, 2010David CottonSales ManagerABC Trading Co. Ltd580 Walnut Street, Cincinnati, OH 45202, USADear Mr. David Cotton,We are in receipt of the 3000 pieces of plush monkey toys we ordered. The goods arrived yesterday in good condition. Wed like to expr