烽火AN5006-20型ONU和OLT 基本故障排查.doc

Telnet 172.28.42.2 (登陆到OLT 设备)LOGIN ：GEPON (输入用户名,一定要大写字母）PASSWORD: GEPON （密码）USE EN PASSWORD: GEPON (此处就进入了设备）在OLT 的主目录下: WanDe_AN5116_02_1# CD SERWanDe_AN5116_02_1service# (进OLT 的service 目录下）WanDe_AN5116_02_1service# telnet 10.25.100.X （X 代表OLT 线卡的槽位，如果线卡的槽位大于10的要用槽位号码减去2，烽火OLT 的AN5116-02 的线卡为EC2 ,有2个PON 口，AN5516-01的有4个PON 口为EC4B，2中类型的线卡槽位号码分别为1-8 ，11-18 ）进入线卡的登陆密码和进OLT 的一样，不再重复。Config# CD PONConfigpon# SHOW AUTH 1 （这里的1代表线卡的第几个PON ）Configpon# show auth 1 auth id: 1,address:54-4b-17- 0-48-60( 1) AN5006_20 status:online 0 auth id: 2,address:54-4b-17- 0-48-70( 2) AN5006_20 status:online 2 auth id: 3,address:54-4b-17- 0-32-98( 3) AN5006_20 status:online 3auth id: 4,address:54-4b-40-19-ed-28( 4) AN5006_04 status:online 1查看ONU 的在线情况，online 代表在线，shut down 代表停电，linkloss代表断纤当出现ONu 下挂的用户业务都中断的情况下，首先查看ONu 在线情况，20型的设备和其他的LAN型查看在线情况都是一样的。（AN5006-04, AN5006-10,AN5006-20)auth id: 1,address:54-4b-17- 0-48-60( 1) 代表烽火设备的MAC地址，各位在平时处理故障的时候请核实下设备的管理ip，语音ip，MAC地址，这样便于分析处理解决问题。资料以烽火的台帐为准。telnet 172.28.X.X ( 登录到ONU设备）LOGIN ：GEPON (输入用户名,一定要大写字母）PASSWORD: GEPON （密码）USE EN PASSWORD: GEPON (此处就进入了设备）Config# CD DEConfigdevice#show ver （如图，数据端口在3、4槽位上，所以我们查看数据端口就看3、4槽位上的、同理如果是在2、3槽位那就看2、3槽位上的端口）Configdevice# cd dslConfigdsl# show dsl port status slot 3 port 1-32 （此命令式查看端口状态，如图，state处：如果显示的是showtime表示有用户上线，如果是Init，表示无用户；记得还要查看4槽位的端口状态）Configdevice# SHOW LINE port state slot 1 port 1-7 * start show adsl port state *port : 1 state : disable port : 2 state : enable port : 3 state : enable port : 4 state : enable port : 5 state : enable port : 6 state : enable port : 7 state : enable 查看20设备宽带1槽位i的1-7端口是否打开，（如果AD32盘在2或者3槽位或者4槽位）就是 （MODEM 不能同步首先看下端口是否打开）Configdevice# SHOW LINE port state slot 2 port 1-32 查看2槽位1-32端口是否打开。（现在20设备都升级为RP106版本，所以在DEVICE 目录下打开或者关闭端口）Configdevice# set slot 3 port 5-32 disable （此命令就是关掉无用户的端口，此处举例关掉的是3槽位的5到32端口，如果是4槽位就把slot 3 中的3该为4即可）Configdevice# set slot 3 port 5-32 enable （此命令是打开5到32端口）下面是 管理ip为172.28.42.13 列举说明Configcd vlan Configvlan# show running-config vlan !vlan config-add unicast tag cvlan tpid 33024 vid 1673 cos 1 rule null qinq tpid 33024 vid 2410 cos 1 rule nullattach vlan profile defVlanPrf slot 1 port 1 pvc 0 add unicast tag cvlan tpid 33024 vid 1674 cos 1 rule null qinq tpid 33024 vid 2410 cos 1 rule nullattach vlan profile defVlanPrf slot 1 port 2 pvc 0 add unicast tag cvlan tpid 33024 vid 1675 cos 1 rule null qinq tpid 33024 vid 2410 cos 1 rule nullattach vlan profile defVlanPrf slot 1 port 3 pvc 0 add unicast tag cvlan tpid 33024 vid 1676 cos 1 rule null qinq tpid 33024 vid 2410 cos 1 rule nullattach vlan profile defVlanPrf slot 1 port 4 pvc 0 add unicast tag cvlan tpid 33024 vid 1677 cos 1 rule null qinq tpid 33024 vid 2410 cos 1 rule null查看宽带的数据vlan， Configvlan# cd swConfigswitch# show arlArl Table-dynamic-mac:08:18:1a:37:b6:9e:-port: 6vlan: 601:Arl Table-dynamic-mac:00:0a:c2:2e:59:f6:-port: 6vlan: 601:Arl Table-dynamic-mac:f0:7d:68:98:e2:6b:-port: 2vlan:2410:Arl Table-dynamic-mac:00:15:eb:fb:29:36:-port: 6vlan: 601:Arl Table-dynamic-mac:00:e0:fc:85:2e:8e:-port: 6vlan: 601:Arl Table-dynamic-mac:00:0e:e8:b0:24:82:-port: 2vlan:2410:Arl Table-dynamic-mac:e0:05:c5:45:7d:13:-port: 2vlan:2410:Arl Table-dynamic-mac:00:0a:c2:2e:59:d6:-port: 6vlan: 601:Arl Table-dynamic-mac:00:15:eb:fb:29:1e:-port: 6vlan: 601:Arl Table-dynamic-mac:28:6e:d4:a5:56:64:-port: 6vlan: 601:Arl Table-dynamic-mac:08:18:1a:30:8d:62:-port: 6vlan: 601:Arl Table-static-mac:00:0a:c2:2e:53:f8:-port: 9vlan: 997:Arl Table-dynamic-mac:00:15:eb:fb:29:60:-port: 6vlan: 601:Arl Table-static-mac:00:0a:c2:2e:53:f9:-port: 1vlan:4092: 查看20设备业务的数据所有vlan，2410 用户上网的外层VLAN ,601是语音VLAN.997是管理VLAN,Configswitch# Configswitch# cd vlanConfigvlan# show mcu Configvlan# show mcu fdb port port. Just Press Enter to Execute command!Configvlan# show mcu fdb poConfigvlan# show mcu fdb port ge1 GE1. ge2 GE2. pon PON. slot1 slot1. slot2 slot2. slot3 slot3. slot4 slot4.Configvlan# show mcu fdb port slotslot1 slot2 slot3 slot4 Configvlan# show mcu fdb port slot1 Just Press Enter to Execute command!Configvlan# show mcu fdb port slot1 total 16 mac address learned by mcu port slot1port mac vlan SLOT1 0xf07d6898e26b 2410 SLOT1 0x000ee8b02482 2410 SLOT1 0xe005c5457d13 2410 SLOT1 0x0002b300e171 2410 SLOT1 0x74ea3a56a67f 2410 SLOT1 0xf4ec3811566d 2410 SLOT1 0x1caff7bf651a 2410 SLOT1 0x000ac2206a11 4092 SLOT1 0x1c6f65235a99 2410 SLOT1 0x940c6dd79811 2410 SLOT1 0x0021277a4d85 2410 SLOT1 0xf4ec3872880b 2410 SLOT1 0x1cbdb9fd6c4b 2410 SLOT1 0x1cbdb9fd6c48 2410 SLOT1 0x0023cd6de5b9 2410 SLOT1 0xc83a35330d85 2410 查看20设备第一槽位AD32盘的下面用户上网的所有VLAN ,2410 就是用户上网的SVLAN 如果查看2槽位的就是Configvlan# show mcu fdb port slot2 Configcd ngn Configngn# show ngn ip Type Ip Mask Gateway Signal 10.61.23.51 255.255.255.192 10.61.23.1 RTP 10.61.23.51 255.255.255.192 10.61.23.1 Ip Mode :Static.Ip Status :Success查看20设备的语音ip，是否和烽火台帐上的语音ip，资源单的语音ip对应一致。Configngn# Configngn# CD NGNConfigngn# SHOW USER INFO SConfigngn# SHOW USER INFO slot 3 port 1 - 64 Just Press Enter to Execute command!Configngn# SHOW USER INFO slot 3 port 1 - 64 slot port Caller/Called Status Dialnumber3 1 UNKNOWN IDLE 3 2 UNKNOWN IDLE 3 3 UNKNOWN IDLE 3 4 UNKNOWN IDLE 3 5 UNKNOWN IDLE 3 6 UNKNOWN IDLE 3 7 UNKNOWN IDLE 3 8 UNKNOWN IDLE 3 9 UNKNOWN IDLE 3 10 UNKNOWN IDLE 3 11 UNKNOWN IDLE 3 12 UNKNOWN IDLE 3 13 UNKNOWN IDLE 3 14 UNKNOWN IDLE 3 15 UNKNOWN IDLE 3 16 UNKNOWN IDLE 3 17 UNKNOWN IDLE 3 18 UNKNOWN IDLE 3 19 UNKNOWN IDLE 3 20 UNKNOWN IDLE 3 21 UNKNOWN IDLE 3 22 UNKNOWN IDLE 3 23 UNKNOWN IDLE 3 24 UNKNOWN IDLE 3 25 UNKNOWN IDLE 3 26 UNKNOWN IDLE 3 27 UNKNOWN IDLE 3 28 UNKNOWN IDLE 3 29 UNKNOWN IDLE 3 30 UNKNOWN IDLE 3 31 UNKNOWN IDLE 3 32 UNKNOWN IDLE 3 33 UNKNOWN IDLE 3 34 UNKNOWN REG_FAIL