必胜客英语.docx

1.Welcome to Pizza Hut!欢迎光临必胜客！2.How many in your party?您几位？Kejies note: 这个句子完整的说法是How many people are there in your party?,但在口语中跟我们中文一样，用很简单的句子就可以表达完全的意思。party这个词我们非常熟悉，在这里用party使语言显得更加生动，形象。3.For here or to go?堂食还是外带？4.Im sorry, the restaurant is full now.5.Im sorry, there is no table available now.6.Sorry, all the tables are taken.对不起，现在没有空位了。Kejies note:在中文中我们在表达一个意思的时候可以用很多不同的句子来描述，在英文里也同样。这里只是选了其中几个比较常用的句子。7.Would you please wait for a few minutes?请稍等一下。8.Could you please wait in the line, sir/maam?先生/小姐，请您排队等候好吗？9.May I have your name, sir/maam?请问您叫什么名字？10. This is your waiting ticket.这是您的等候小票。11. Your number is 10.您是第10号。12. It takes about 15 minutes.13. Ill call you in about 15 minutes, sir/maam.大概需要15分钟。14. Im sorry to have kept you waiting.劳您久等了。15. Excuse me, sir/maam. Your table is ready.16. We have a table for you.您的座位已经安排好了。17. Would you come with me？请跟我来好吗？18. This way, please !这边请！19. Is this table all right?20. Is this table Ok?这个桌子可以吗？21. Please have a look at the menu.请先看一下菜单。22. The waiter will come to take your order soon.稍后会有服务员为您点单。23. Its my pleasure to serve you today.很高兴为您服务。24. Do you need a baby chair for your child?需要给您的小孩拿张婴儿椅吗？25. May I have your order now?26. Are you ready to order now?现在需要点单吗？Kejies note: 我们总有一些员工很积极地在老外一坐下就会走到桌子旁拿出点单纸一语不发地准备为他们点单，当老外很不舒服地抛出一句give me five minutes(给我五分钟)，也就是给点时间让我先看一下菜单的时候，我们还有员工会摸不着头脑，深怕漏点了什么。还记得我们在服务中讲到如何观察客人的需要吗？！当客人合上菜单表示要点单了，这一点对于我们现在大多数国内客人来说并不符合，但对于老外却很是适用。27. What would you like to drink?您想喝点什么？28. What would you like to order for you meal?您想吃点什么？29. Would you like to try our latest promotion?您是否要试试我们最新的促销产品呢？Kejies note:可能很多老外会礼貌地回答说：Ill try next time来婉言谢绝，但这至少比我们不语有了很大的进步，况且很多老外或许就是因为你讲了这一句而点购。30. Sorry, its not available now.对不起，这个卖完了。31. Would you like something else?其他还要些什么吗？32. Is that all?就这些吗？33. Let me repeat your order.我帮您重复一下点单。34. You have ordered one nine inch American Special pan pizza and one Pepsi with ice.您点了一个9寸美式精选铁盘比萨和一杯可乐加冰。35. Your pizza will take about 15 minutes and drinks will come soon.比萨需要15分钟，饮料很快奉上。36. May I take the menu away?我能把菜单收掉吗？37. May I take this plate away?38. May I clear the plates?我能把盘子收走吗？39. This is your salad bowl.这是您的自助沙拉晚。40. Please help yourself to the salad bar, but only one trip.请到沙拉吧自取，沙拉只能取一次。41. This is the soup you ordered.这是您点的汤。42. Excuse me,here is your American Special pan pizza.打扰一下，这是您点的美式精选。43. Be careful, the pan is very hot.小心烤盘烫。44. May I serve you the pizza?让我帮您分一下比萨。45. May I take a look at your order?我能看一下您的点单吗？46. Sorry, your pizza will take a bit longer.对不起，您的比萨要稍等一下。47. Ill get the manager for you.我去叫我们经理过来。48. Shall I get your check?需要买单了吗？49. Thatll be one hundred and thirty six yuan.总共是136块。50. The total is one hundred and thirteen.总共是113块。51. Would you like separate checks?您需要分开买单吗？Kejies note: 最讨厌老外分开买单，弄的我们又是加有得减的,但还是要问一下这一句。52. How would you pay?您怎么付钱？Kejies note: 这是一个很有用的句子，它在我们餐厅的意思就是问：Would you like to pay by credit card or in cash?(您是要刷卡还是付现金？)Because you know, we can accept credit card .(因为我们可以刷卡了)53. Do you have change for a one?54. Do you have one yuan?您有一块零钱吗？Kejies note: 在我们餐厅总是会遇到零钱紧缺的时候,所以一定要记得询问客人是否有零钱,老外也不例外.change在这里是零钱的意思,跟money 一样是不可数名词,所以我们如果在问您是否有零钱?的时候,应该说Do you have some change ?change后面是不应该加s的.55. Do you need a receipt?您需要发票吗？Kejies note: 老外一般把小票就当作receipt，但随着交流的增加，很多老外在这边做生意也已经知道了我们的这一套，也会需要发票，顺便可以问一下这句。56. One minute/sec，please!请稍等！Kejies note: 这是一个非常简单但非常实用的句子，直接字面翻译的意思是一分钟或者一秒钟，再稍微具体一点是 wait for a minute/sec,please!也就是等一分钟或者一秒钟，很快的意思。sec 是second,也就是秒的意思，在口语中为了更简洁可以直接说成sec.在这里再跟大家说一个在很多方面都同样适用的一句话：Can I help you?可以翻译成有什么可以帮你吗？您有什么需要吗？及时回应客人的需要吧！57. Here is your change and receipt.这是您的找零和发票。58. Could you sign here, please?请签名。5