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Part 2 Multiple choices(每小题:1 分)Directions: Choose the best answer from the four choices marked A, B, C and D.1.He burned all the important documents for fear that they _ into the enemys hands.A. fellB. fallenC. fallD. filled2.It is a comprehensive document that was drafted by people from both Hong Kong and Chinese Mainland after _ four years of consultation and discussion.A. anyB. someC. certainD. none3.We did hold a meeting yesterday, but you _, so we did not inform you.A. did not need attendingB. neednt have attendedC. did not need to attendD. neednt to attend4.He seemed to be working hard. His results, _, did not improve.A. howeverB. thereforeC. althoughD. anyhow5.In vain _ to get in touch with the Embassy.A. they triedB. tried theyC. did they tryD. they have tried6.They climbed to the top of the hill _ they could get a birds eye view of the city.A. for fear thatB. in order thatC. in caseD. as a result7.The additional work will take _. Said the director.A. another four weeksB. other four weeksC. four other weeksD. four another weeks8.I wont see you off at the airport tomorrow, so I wish you _.A. have a good journey nowB. a good journey nowC. would have a good journey nowD. to have a good journey now9.We had a meeting and talked the matter over face to face, for fear that there _ any misunderstanding.A. must beB. would beC. wasD. be10.He is not a regular customer here, just _ casually today.A. to be dropping onB. dropping atC. calling onD. having dropped in11.The next big issue _ the workers is the question of low wages.A. confrontsB. confrontingC. to confrontD. confronted12.They are left gazing upon a vista of ruined businesses, _ borrowings and inadequate public services.A. cripplingB. cripplesC. crippleD. to cripple13.I take the trouble _ my schedule, but he does not even want to go another round.A. rearrangeB. rearrangingC. to rearrangeD. and will rearrange14.Valuable experiences _ from project to design construction and monitoring are presented through the engineering case study.A. that rangeB. rangedC. rangingD. which will range15.Another moment of tension descends while students _ the domestic flight that will take them to their temporary home in America.A. are awaitingB. awaitedC. will awaitD. await16.The chemical constituents and traditional uses of 20 species _ to the genus are reviewed and compared.A. attributedB. attributingC. attributeD. will attribute17.Books lying idle in the library are _ wasted ammunition.A. aB. C. theD. an18.Indeed, _ are the expectations of Mr Obama that one of his biggest challenges will be to manage them so that he does not disappoint too much.A. suchB. muchC. soD. that19.I very much doubt if it _ the first edition of his novel.A. beB. isC. will beD. must be20.In many ways, children live, _, in a different world from adults.A. as they wereB. as it isC. as they areD. as it werePart 3 Banked Cloze(每小题:2 分)Directions: Fill in the blanks in the following passage by selecting suitable words from the Word Bank. You may not use any of the words more than once.Questions 1 to 10 are based on the following passage.A. fortunately B. effective C. images D. articulate E. facial F. manage G. decisions H. connect I. advanced J. integrate K. progressive L. concepts M. pictures N. performance O. important Videoconferencing is nothing more than a television set or PC monitor with a camera. Through the videoconferencing, not only your voice but also your face, the surroundings and any other graphic and physical 1. can be captured and transmitted through the communication system with or without wires. Of course, when you go into the details, the technology involved is very 2. and the subject matter littered with jargon. Such as ISDN (Integrated Services Digital Network), POTS (Plain Old Telephone Service) or the 3. behind bandwidth, explaining how videoconferencing works. Good people communication is 4. in any business, and the more interaction you can achieve, the more likely it is that your 5. will be the right ones. Videoconferencing not only allows you to speak to people in different locations, but also note 6. expressions and gestures that let you know what the other person is really thinking. Meetings are made more 7. by sharing documents and computer applications that a simple telephone cannot 8. . Increasingly, organizations are discovering the competitive advantages and the power of videoconferencing. With advances in 9. , economical pricing, the ability to 10. essential meeting tools and connectivity to global telephone networks and standardized videoconferencing protocols, videoconferencing is now a practical reality for any organization.Part 4 Multiple choices(每小题:2 分)Directions: Read the following passages carefully and choose the best answer from the four choices marked A, B, C and D.Questions 1 to 5 are based on the same passage.The term corporate culture refers to an organizations value system. Managerial philosophies, workplace practices, and organizational network are included in the concept of corporate culture. Tyson Foods corporate culture is reflected in the fact that everyoneeven CEO Don Tysonwears clothes of a yellowish brown colour on the job.The leaders who developed the company and the corporate culture typically shape the corporate culture. One generation of employees pass on a corporate culture to newer employees. Sometimes this is part of formal training. New managers who attend McDonalds Hamburger University may learn skills in management, but they also pick up the basics of the organizations corporate culture. Employees can absorb corporate culture through informal contacts as well, by talking with other workers and through their experiences on the job.Corporate culture has a major impact on the success of an organization. In organizations with strong cultures, everyone knows and supports the organizations objectives. In those with weak cultures, no clear sense of purpose exists. In fact, the authors of the classic book In Search of Excellence concluded the presence of a strong corporate culture was the single common thread among many diverse but highly successful companies such as General Electric and McDonalds.Management expert Peter Duckers feels that, rather than trying to change the existing culture, managers should focus on changing employees and corporate practices. For instance, change the reward systemor develop a new oneto recognize some effective new practices. When employees realize that the organization really does reward the new approach, they will adopt it much more quickly.As you can imagine, changing a companys corporate culture can be very difficult. But some managers try to do just that when they feel the current culture is weak, or when the organizations objectives change and the old culture no longer fits. Sometimes they are obliged to change the corporate culture because the competitive situation of the company changes. For instance, electric utilities, which once had their profits guaranteed by public regulation, now face more competition than ever. Firms that were competing against other American companies now find themselves fighting competitors from overseas, too.Whether one wants to change an organization culture or not, it is important to choose managers and employees whose personal styles fit the organizations goals.1.According to the passage, corporate culture _.A. is the cultural atmosphere in a companyB. is established by top leaders and cant be changedC. involves the core values of a companyD. has little influence on the performance of a company2.In McDonalds Hamburger University, new managers _.A. learn the companys corporate culture at lengthB. are only interested in learning management skillsC. learn all the necessary skills and practices of the companyD. have chances to know about the companys corporate culture3.If an organization has a strong corporate culture, _.A. it can be sure of achieving great successB. it will be as successful as General Electric and McDonaldsC. its staff tend to work for a common goalD. it may have a strong influence on the market4.One reason why some managers try to change a companys corporate culture is that _.A. the existing corporate culture is very strongB. the company is facing a lot of competitionC. they try to adapt the corporate culture to new situationsD. they are not so conservative as the old generation5.What is the writers purpose in writing this article?A. To give readers some factual information about corporate culture.B. To criticize managers who try to change the existing corporate culture of their companies.C. To argue against Peter Duckers opinion.D. To promote the corporate culture of successful companies.Questions 6 to 10 are based on the same passage.I can remember the first time I got lost in a book. I was in the first grade, sitting in the library with the rest of my class, and the teacher was calling my name as the class was over. I never heard her. I was so enthralled with reading that the rest of the class was out the door and the teacher had to come over to me and tap me on the shoulder. That is the power of reading. From that moment on, I knew I had found something special. I thought that reading was the ticket to go to places, experience things, and immerse myself so completely all with the power of a good book. I have never found a valid replacement for reading.Movies have their place, and there is nothing like a good movie. But realize that it is someone elses view. Not yours. You dont really have the power to daydream with a movie. It happens too fast on someone elses timetable. All those images speed by and your brain tries to make sense of the images. With reading, you can stop and ponder. You can go back and reread a passage. You can build your own fantasy out of the raw material in the book. There is no substitute for reading.I take books with me when I know I will be waiting a fair amount of time. For instance, when I go to the doctors office. The waits are usually long, and I like to fill the time with a good book. I dont even notice the wait, and sometimes dont even like to get interrupted! Yes, books take the boring parts out of life. How about a plane trip? When you can immerse yourself in a book, then nod off, and wake up in a different city is a real pleasure. I honestly dont know what Id do without reading.Has reading become a lost art? I went to the library the other day and saw what kids were checking out. The ratio leaned more towards videos than books. Something like 80 per cent. I got quite depressed. These kids need to read more, not watch more. Are we going to lose a generation of creativity? By looking at the checkout line I can see it happening. This is the parents fault, not the kids. Parents need to enforce the importance of reading, not watching movies. The ratio needs to reverse itself.6.The word enthralled in Paragraph 1 means _.A. frightenedB. tiredC. sleepyD. attracted7.Which of the following statements about watching movies is true according to the writer?A. Watching movies wont be replaced by other recreations.B. One can express his own idea when watching movies.C. Watching movies is less interesting than reading.D. Its impolite to nod off when watching a movie.8.What makes reading different from watching movies is that in reading _.A. one can take a nap if necessaryB. one can read whenever he wantsC. one is given enough time and space to reflectD. one will not be disturbed by others9.The writer usually takes books with him when going to the doctors office because _.A. reading may distract him from the diseaseB. reading will make the waiting hour less boringC. it frees him from being disturbed by doctorsD. he wants to share his favourite book with his doctor10.The author thinks reading has become a losing art because _.A. children are not encouraged to read by teachersB. books are less appealing to children than videosC. there are less and less worthy booksD. there are not enough books available in librariesQuestions 11 to 15 are based on the same passage.I just returned from speaking to hospitality executives in Oslo and Amsterdam as part of my work as a communications coach. While preparing for the presentations, I asked the organizers about the biggest challenge facing hospitality managers in their countries. The answer was exactly what I hear from their US counterparts: motivating employees to offer exceptional customer service. The challenge is universal across countries and industries. Fortunately, so is the solution.Motivation starts with employee engagement, and engagement begins with effective communication skills. In my presentation to hotel and travel executives, I quoted Jack Welch, former CEO of General Electric (GE) and current Business Week columnist, who once said: No company, large or small, can succeed over the long run without energized employees who believe in the mission and understand how to achieve it. Three key points in this quotation hold the secret to motivating employees: energized employees, believe, and understand.Successful companies have energetic employees. Nothing energizes employees more than public recognition and praise for their accomplishments. Praise fills emotional tanks, giving your team the fuel to perform to its peak potential. Not too long ago, a friend and her husband were treated to an all-expense-paid trip to Hawaii. She was one of the select few who made Presidents Club based on her high sales. She returned from the trip and started looking for a new job. Why? Her boss had failed to recognize her accomplishment publiclyfirst woman to make Presidents Club in the companys 18-year history. Yes, people want to be famousespecially in front of their peers.Successful companies have employees who understand how to achieve success. The CEO of Dominos Pizza India, Ajay Kaul, says the companys mission must be simple enough to be understood by all 4,000 of his employees. Once it has been set, its up to you to communicate constantly how well the company is performing against the objective. If youre genuine, passionate, and have a clear vision, it resonates (产生共鸣) with your employees and they will spare no efforts to accomplish the objective.Dont confuse employee motivation with price of admission to compete as a successful company. A company has to meet basic expectations to motivate top talents. In the US, an employee expects two weeks vacation. In Europe, an employee expects five weeks. But while expectations might differ in countries and cultures, whether or not your own business will stand apart depends on the quality of your interaction with your employees and, in turn, how they engage with your customers.11.From the first paragraph, we can learn that _.A. European employees are not hospitable to clientsB. there is no easy way to solve the problem concernedC. American employees are exceptional in offering customer serviceD. hospitality managers in America and Europe are faced with the same problem12.According to the second paragraph, which of the following statements is NOT true?A. Jack Welch believed large companies would be more successful in the long run.B. Jack Welch has retired from GE and is now writing a particular column.C. The writer believes good communication will lead to strong staff motivation.D. The writer quotes Jack Welchs words in that he strongly agrees on his viewpoint.13.A good way to motivate an employee is to _.A. treat him/her to expensive holidaysB. make him/her popular and fashionableC. recognize his/her accomplishment in publicD. offer him/her the membership of Presidents Club14.According to the text, in a successful company, _.A. employees are all successful peopleB. employees compete with each other for the objectiveC. managers keep a close watch on the employees performanceD. employees are well-informed of the companys objective and progress15.What can we infer from the last paragraph?A. Employees around the world have the same expectations.B. Good communication with the staff is crucial to a companys success.C. Customer recognition and loyalty will lead to stronger staff motivation.D. A company can be sure of success if it meets the employees basic needs.Questions 16 to 20 are based on the same passage.Speed reading is a useful skill which can be attained with regular practice. Todays student of speed reading is bombarded with many different books, websites, programmes, and courses on speed reading. One essential part of his study, however, will not be found in the majority of these sourcesthe development of a strong sh

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