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Part one: Venue Reservation 会场预定Vocabulary:conference k nfrns会议 laptop lptp手提电脑 refund rifnd退款 spacious spes宽敞的 substitution sbsttjun置换 wireless wals无线的cable microphone有线话筒 cocktail party鸡尾酒会 conference fee会议费Conference Service Center会议服务中心 events audiovisual vendor活动视频服务商guaranteed reservation担保预订 LCD projector液晶投影机 network access网络接口 press conference新闻发布会 seating style座位安排Dialog: C: Clerk of Conference Service Center会议服务中心职员S: Mr. Smith史密斯先生C: Good morning, CDC Hotel, Conference Service Center. Nancy speaking. How may I help you?早上好,CDC酒店,会议服务中心。我是南希,有什么可以为您效劳?S: This is Eric Smith from UIL Company. Id like to reserve a convention hall in your hotel.我是UIL公司的艾瑞克史密斯,我想在您的酒店订一间会议室。C: Certainly. What size of conference room do you have in mind?好的。您想要订多大的会议室呢?S: For about 150 people. Were holding a press conference from 5 pm to 7 pm, and a cocktail party from 7 pm to 9:30 pm.大概能容纳150人的吧。我们下午5点到7点要举行一个新闻发布会,然后7点到9:30打算开个鸡尾酒会。C: For the press conference, which seating style would you prefer?新闻发布会您想要哪种座位安排呢?S: Theatre style, please.剧院式。C: Sure. May I know the time and date, please?好的。请问您想订在哪一天?什么时间?S: Our plan is one Sunday in November. Whats your suggestion?我们的计划是11月份的某个星期天。您有什么建议?C: Just a minute, Mr. Smith. Ill check the reservation record. Thank you for waiting, what about in late November? That is, Nov. 16th or 23rd.请稍候,史密斯先生。我来查一下预订记录。让您久等了,11月下旬可以吗?就是说,11月16日或23日。S: Nov. 23rd, please. What facilities do you offer with the room?11月23日吧。你们的会议室包括什么设施?C: The convention room is equipped with three cable microphones, one LCD projector with projection screen, laptop connection and wireless network access. 包括3个有线话筒、一个配有屏幕的液晶投影机,还有手提电脑接口和无线网络。S: Great! That will do. What is the charge of the convention room?好极了,那就够用了。会议室的价格是多少?C: We have two convention rooms for your choice. One is 150 at US$ 1,980 per night and the other is 200 at US$ 2,480 per night. The latter is more luxurious and spacious. Which one would you prefer? 我们有两间会议室供您选择:一间是150平方米,每晚1980美元;另一间是200平方米,每晚2480美元。后者比较豪华、宽敞。您想要哪一间?S: The latter one, please. Does the rate include the furniture?要后者吧。价格包括家具的租金吗?C: Yes! Would you like to make a guaranteed reservation with your credit card?包括的。您要不要用信用卡来做担保预订呢?S: Alright. Do you accept American Express?好的,你们接受美国运通卡吗?C: Yes. May I know the number?接受。请问号码是多少S: Its 9934256.C: 9934256. May I have your passport number?9934256.请问您的护照号码是多少?S: A20359.C: A20359. Thank you. Let me repeat your reservation: a conference room for Mr. Eric Smith, at US$ 2,480 per night, on Sunday, Nov. 23rd, from 5 pm to 9: 30 pm. Is that right? A20359,谢谢。我重复一下您的预订:艾瑞克史密斯先生订的会议室,每晚2480美元,时间是11月23日星期天,下午5点至9:30.是这样吗?S: Yes.是的。C: My name is Nancy Stone. Please just call me if there is anything I can help. Thankyou for calling and we look forward to serving you. 我的名字是南希史东。如果有什么我能效劳的,请告诉我。感谢您的来电,我们期待为您服务。常用句型:Useful Drills一、确认会场的需求信息1.Doyouhaveoneconventionroomfor20persons?我想订一间可以容纳20个人的会议室,行吗?2.Whatsizeofconferenceroomdoyouhaveinmind?您想要订多大的会议室?3.Justaminute,Illcheckthereservationrecord.请稍候,我查一下预订记录。4.Whichseatingstylewouldyouprefer?您想如何安排座位?/您的会议室要哪种布置格局?5.Forclassroomstyle,itscapacitycanbe200persons.如果是课堂式格局,它可以容纳200人。6.Forcocktailreceptionstyle,itcanonlyhold100persons.如果是鸡尾酒会的格局,它只能容纳100人。7.Itisequippedwithwirelessbroadband/cablemicrophones/LCDprojector/laptopconnection/rostrum/它装备有无线宽带/有线麦克风/液晶投影机/手提接入/演讲台/8.Ifyouneedmoreaudiovisualequipment,youmayorderfromoureventsaudiovisualvendor.如果您还需要其他的视听设备,可以从我们的活动视频服务商那里预订。二、报价、付款及退款协议1. What is the charge?费用是多少?2. The charge/rate is费用是3. What facilities do you offer with the room? /What else come with the room?这间房还有什么设施?4. Does the rate include the furniture/drinking water/power supply/labor/?这个费用包括家具/饮用水/电费/人工薪酬/吗?5. The rate/charge includes,but excludes费用包括,但不包括6. Conference fees include documentation, lunch and refreshments where applicable.会议费用包括文件资料费、午餐与茶点费。7. The conference dinner fee includes a champagne reception, wine with the meal, port and liqueurs, and after dinner entertainment.会议晚宴餐费包括香槟酒会、配餐酒、波尔多红酒和利口酒,以及晚宴后的娱乐活动。8. Refunds can no longer be given for cancelled conference, exhibition or conference dinner tickets. However, substitutions may be made at any time by contacting the Conference & Exhibition Department.若取消会议、展览及会议餐票,将不予退款,但可置换。相关事宜请联系会议及展览部。9. We need a deposit of 50% at the time of reservation. The remaining 50% will be collected by the date of the event.预订的时候我们需要收取您50%的订金,其余的50%将在活动当日收取。10. If we cant accept the reservation, we will refund your deposit within 5 working days. 如果我们无法接受您的预订,我们将在5个工作日内退还您的押金。三、确认预订1. I cant decide now. Can you fax me the floor plan with more detailed descriptions?我现在很难决定。你能不能给我传真一份楼层平面图和更详细的描述?2. Would you like to make a guaranteed reservation with your credit card?您是否愿意用信用卡做担保预订?3. May I have your credit card number/credit verification code/passport number?请问您的信用卡号码/信用卡确认码/护照号码是多少?4. Let me repeat your reservation.我来重复一遍您的预订。5.Do you need a confirmation letter? 您是否需要确认信?6. Your reservation is confirmed. 您的预订已被确认。四、无法接受预订1.Imafraidwehavenosuitableconventionroomsavailable.我们恐怕没有适合您的会议室了。2.Imsorry,butweareallfullybookedforthosedaysasitisthepeakseason.很抱歉,因为是旺季,那段时间的会议室都被订光了。3.Is it possible for you to change your reservation date? 您可不可以改变预订日期呢? 4.Thisisthebusiestseason.Imverysorry,butcouldyoucallusagainlaterthisweek?Wemayhavesomecancellations.现在是旺季,非常抱歉,不过能不能请您这个周末再打电话过来呢?可能会有人取消预订。5. We hope well have another opportunity of serving you. 我们期待下次能为您效劳。 Part Two: Conference Invitation会议邀请Vocabulary:attendee tndi:与会者compensation kmpense()n报酬secretariat ,skrtrt秘书处keynote speech主题演讲 networking luncheon交流午宴 on-site registration现场注册 Q&A session提问与回答环节 simultaneous interpretation同声翻译Dialogue One (A:ISA协会秘书长Jerry Poborsky B: 吴怡教授)A: Good morning. May I speak to Professor Wu, please?早上好。请问吴教授在吗?B: Speaking. Whos that, please?我就是。请问是哪位?A: Hello, Professor Wu. Im Jerry Poborsky from ISA Association. We met last month on ITSA Annual Conference. Do you still remember me?吴教授,您好!我是ISA协会的杰瑞珀伯斯嘉。上个月我们在ITSA的年会上碰过面。您还记得我吗?B: Sure. Mr. Poborsky.当然记得,珀伯斯嘉先生。A: I wonder if we could invite you to give keynote speech on our next ISA conference in July this year. 不知道我们是否有幸邀请您为我们今年七月的ISA会议做主题演讲呢?B: That would be my honor. May I know the schedule and subject?那将是我的荣幸。请问时间安排和主题是怎样的呢?A: The subject is about the latest trend in Chinese MICE industry. Wed like you to make a 45 minutes speech followed by a 15 minutes Q&A session.主题是关于中国会展业的最新动向。我们想请您做45分钟的演讲,然后接下来是15分钟的提问与回答环节。B: Who are those attendees?与会者是些什么人。A: The audience will be composed largely of senior managers and management consultants of meeting and exhibition venues. Wed like to propose a compensation of US $3,000 for your talk plus expenses. Is that alright?听众主要是会场和展览馆的高级经理或管理顾问。我们想支付您3000美元的酬金,这包括演讲和其他的花费。您看合适吗?B: Thats fine.好的。A: May I know what facilities youll need for your talk?您的演讲还需要什么设施吗?B: Ill bring my laptop, so I just need laptop connection and a projector with projection screen.我会带自己的手提电脑过去,那么我只需要手提电脑接口和带屏幕的投影仪就行了。A: Laptop connection and a projector with projection screen. No problem. Well email you formal letter of invitation later, with more detailed information about this conference. Thank you. Good-bye! 手提电脑接口和带屏幕的投影仪没问题。迟点我会把正式的邀请函和关于这次会议更详细的信息电邮给您。谢谢!再见!B: Good-bye!再见!Part Three: Transportation & TicketingVocabulary:cancellation ,knsle()n 取消 confirmation knfme()n确认 convenient knvinnt便利的 discount dskant折扣 reservation rezve()n预订arrival time 到达时间 city center/downtown 市中心 flight number航班号 group booking/reservation 团体预订 off/low/slack season淡季 peak/high season 旺季 service charge 服务费Dialogue OneC: Clerk of Ticket Service Center票务服务中心 G: Guest客人C: Good afternoon. What can I do for you? 下午好,有什么能为您效劳?G: Is there any flight to Shanghai on February 22nd? 2月22日有飞往上海的航班吗?C: For what time, please? 请问是在什么时间的呢?G: From 9 am to 2 pm. 从上午9点到下午2点。C: Let me see. Yes, there are three flights: 9 oclock, 11:45 and 13:30. 让我看一下,有三次航班:9点整的、11点45分的和13点30分的。G: The one at 9 oclock, please. 我要9点整的那个吧。C: Certainly. May I have your passport, please? 好的,能把您的护照给我吗?G: Here you are.给你。C: All right. First class or economy class? 好的,头等舱还是经济舱。G: Economy class. 经济舱。G: How much is it, please? 请问多少钱?C: Thats 1600 yuan, with 20% discount, including airport construction fee and fuel additional fee.八折是1600元人民币,包括机场建设费、燃油附加费。Dialogue TwoC: Clerk of Ticket Service Center 票务服务中心 G: Guest 客人G: Id like to book two tickets to Hongkong this afternoon. The express train, please.我想订两张下午去香港的车票。请给我订直通车。C: Certainly. Here is the timetable. Which train would you lie to take?好的。这是时刻表,您想订哪个车次的?G: T815, please.要T815次。C: T815 at 19:11very well. The unit price is HK$190, so two tickets will cost you HK$380.19点11分开的T815次好的。单价是港币190元,两张票一共是380元。G: How much is that in US dollar?是多少美元?C: Todays exchange rate is 1US dollar to HKD6.80; so thats US$55.88.今天的兑换率是1美元6.80港元,那也就是55.88美元。常用句型 Useful Drills1. Id like to reserve a sleeper to Beijing. 我要预订去北京的卧铺。2. Id like to reserve a plane ticket to Chicago. 我想预订去芝加哥的机票。3. Is there a non-stop flight to London?有直达伦敦的航班吗?4. Which days tickets would you like?您要哪一天的票?5. Which seats would you like?您要什么位子?6. I would like a non-smoking seat.我想要非吸烟区的座位。7. I d like to sit in the front of the plane. 我要坐在飞机前部。8. Id like to sit by the emergency exit. 我想坐在紧急出口旁边。9. First class or economy class?您要头等舱还是经济舱?10. Which train would you like to take?您想坐哪个车次?11. A seat or a berth?您要座位还是卧铺?12. Are the seats together?座位是要连在一起的吗?13. One-way or round-way ticket?单程票还是双程票呢?14. Which flight would you like to take?您想要哪次航班15. Id like to take train K20.我想坐K20次。16. Im afraid that flight/train/show is fully booked.恐怕那个航班/火车/演出的票已经订完了。17. There are no seats available on that flight. 那个航班的座位已售完。18. Hard berth tickets are not available now. 硬卧票已经卖完了。19. How about a soft berth ticket?软卧怎么样?20. A lower berth ticket, please.我要一张下铺。21. How long is the ticket valid?这张票的有效期是多久?22. Where do I pick up the ticket?我到什么地方拿票?23. The ticket prices do not include airport construction
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