6724U_A01-00.doc

Dell Specification Document Number: 6724UTitle: SPEC,DELL,COSMETIC,CORP-STD Revision: A01-00_DELL CONTROLLED PRINTTo hide the template instructions, select “Tools”, “Options”, “View” tab, remove check in “Hidden Text”. Re check “Hidden Text” to view the instructions. Similarly, select “Tools”, “Options”, “Print” tab and check, or remove check to print or not print the instructions on the document. Please submit the document with the template instructions hidden.DO NOT REFORMAT THIS TEMPLATE! Once the instructions are hidden, the document paragraphs will align correctly on the pages. Type in the title of the Dell Specification over the word “Title”. Type in the document Number, Revision, Author and Owner to the right of those items. If “Previous Owner” information applies, type in the Previous Owner, otherwise, delete that row. Corporate Cosmetic SpecificationTitle: SPEC,DELL,COSMETIC,CORP-STDDoc. Number: 6724URevision: A01-00Author: Pedro AlfonsoOwner: PSG/ESG/SSG Industrial DesignFor initial approval of the document, type in the appropriate Approval Authorities and obtain their approval for the initial released revision along with the date approved. Approval AuthoritiesApproval SignaturesRevisionDate ApprovedSteve CookSteve CookA00-008/16/99Ken MusgraveSteve CookKen MusgraveSteve CookA01-006/8/016/11/01PROPRIETARY NOTEThis item is the property of Dell Computer Corp., Austin, Texas and contains confidential and trade secret information. This item may not be transferred from the custody of Dell Computer Corp., except as authorized by Dell Computer Corp. and then only by way of loan for limited purposes. It must not be reproduced in whole or in part and must be returned to Dell Computer Corp. upon request and in all events upon completion of the purpose of the loan. Neither this item nor the information it contains may be used by or disclosed to persons not having a need for such use or disclosure consistent with the purpose to the loan without prior written consent of Dell Computer corporation.Double click the Header and type in the title of the document (bolded) to the right of the word “Title:”. Similarly, type in the Number of the document and Revision (both non-bolded) and close the Header. The footer does not require any action other than entering a superceded document number if applicable. AFTER you are done composing the document, select “Insert”, “Index and Tables”, “Table of Contents”, then select “Formal” format & show level “3” and OK to create the table of contents. Paragraph titles and subtitles MUST BE formatted with the appropriate “Heading” formats, see paragraph 3, to automatically create the Table of Contents.Table of Contents1.Revision HistoryPage 42. IntroductionPage 52.1 Purpose/Objective52.1.1 Purpose52.1.2 Objective52.2 Scope52.3 References52.4 Definitions63.Document RequirementsPage 93.1 Product Specific Cosmetic Specification (PSCS)93.2 Corporate Cosmetic Specification (CCS)94.ApplicationPage 95.MaintenancePage 105.1 PSCS105.2 CSS106.Document Control and DistributionPage 106.1 Document Number Assignment106.2 Distribution107.Conflict ResolutionPage 108.Molded PlasticPage 118.1 Inspection Criteria118.1.1 Inspector Qualifications118.1.2 Inspection Process118.1.3 Accept/Reject Criteria128.1.4 Lenses129.Sheet MetalPage 139.1 Inspection Criteria139.1.1 Inspector Qualifications139.1.2 Inspection Process139.1.3 Accept/Reject Criteria1410.Painted/Coated MaterialsPage 1610.1 Inspection Criteria1610.1.1 Inspector Qualifications1610.1.2 Inspection Process1610.1.3 Accept/Reject Criteria1811.Labels/Printing/Silk ScreeningPage 1911.1 Inspection Criteria1911.1.1 Inspector Qualifications1911.1.2 Inspection Process1911.1.3 Accept/Reject Criteria2012.ColorPage 2112.1 Key Criteria2112.1.1 Suggested Formulations Of Dell Colors2112.1.2 Pigment Substitution2112.1.3 Color Match Samples2112.2 Inspection Criteria2312.2.2 Inspection Process2312.3 Dell Computer Corporation Product Color Evaluation2612.4 Accept/Reject Criteria2712.4.1 Measured Batch to Batch Part to Reference Tolerance2712.4.2 Visual Batch to Batch, Part to Reference2713.Dell LogoPage 2713.1 Usage and Application of the Dell Corporate Logo2714. Appendix A Checklist for Engineering Part DocumentPage 2815. Appendix B - Loose Conductive Particles On Sheet Metal PartsPage 2915.1Introduction2915.2Purpose2915.3General Description2915.4Test Equipment2915.5Test Procedure29All documents MUST contain the Revision History table labeled as paragraph 1. There will not be any entries in the table for an initial release document. For a revision to the document, complete the Revision History entries. Summarize the Revision Description and keep it as clear and concise as possible and ensure that the table only occupies 1 page after the template instructions are hidden. Obtain the initials of the approval authorities along with the date. Normally, approvals for revisions should be the same individuals that approved the documents initial release. Please wrap multiple revision approval initials keeping them within the boundary lines for the row of the revision being approved.1. Revision HistoryRev.ECORevision DescriptionApprovedDateA01-00105852Added definition Particles in 2.4, Added sections; 8.1.4 and 0.1Adjustments to; 8.1.3, , , , and Ken MusgraveSteve Cook6/8/016/11/012. Introduction2.1 Purpose/Objective2.1.1 PurposeProduct cosmetics include all the visual, auditory and tactile qualities of a product that directly affect performance and aesthetic satisfaction. In a marketplace where first impressions and perceived images heavily influence product acceptance, the appearance of a product can deliver the promise of excellence in performance and functionality. Attention to detail on the outside of the product sends an important message to the customer about total commitment from the company behind that product. Through high-quality, consistent product cosmetics, Dell can reinforce its dedication to long-term customer satisfaction. This document provides the cosmetic standards for use by Dell offices worldwide to maintain its competitive position while meeting its customers needs and expectations. 2.1.2 Objective1. To provide a common language that serves as a quantifiable baseline for judging cosmetic quality. 2. To provide a baseline for cosmetic level brand differentiation, which can be defined by Marketing within the “Product Features Guide.”3. To provide a baseline for cost estimates completed by the Product Group, Production Engineering and Field Service.4. To provide a baseline for assessing process capability for existing and future products.5. To provide a baseline for Purchasing to secure bids/contracts (including Commodity Market and Custom Market acceptance criteria).6. To provide a baseline for Suppliers, Production Engineering and Incoming Quality to establish processes for accepting or rejecting piece parts and assemblies.2.2 ScopeThis document is intended for worldwide use by Dell Business Units (Marketing, Product Group, Purchasing, Production Engineering, Manufacturing, Quality and Field Service) and associated suppliers. The standards are provided to facilitate consistency in communication and application of cosmetic-related issues during the design, procurement, manufacturing and/or service of commodities and products.2.3 References Engineering Hold Stop Build/Stop Ship Procedure, ISO # 40.08.00.0163 Escalation of Production Issues to Product Group Procedure, ISO # 30.13.00.0008 ECO Process, ISO #30.08.00.0032 ColorThe following documents may be used as reference for the color specification. The color specification may expand on certain aspects of the test methods and can supersede these documents. ASTM D2244 Standard Method for Instrumental Evaluation of Color Differences of Opaque Materials ASTM D1729 Standard Practice for Visual Color Evaluation of Color Differences of Opaque Materials ASTM D4086 Standard Practice for Visual Metamerism ASTM D523 Standard Test Method for Specular Gloss ASTM D4674 Standard Test Method for Indoor Color Stability SPI Plastic Surface Finishes2.4 Definitions Class 1 Surface: Visible on a constant, daily basis. This includes, but is not limited to, the top and front of a computer or the CRT of a monitor. Class 2 Surface: Visible occasionally, as the sides of a unit. Class 3 Surface: Visible during normal customer maintenance, such as the back and bottom of unit. Class 4 Surface: Not normally visible. This encompasses all other surfaces which are not Class 1, 2 or 3. Molded PlasticBlush: Discoloration or change in gloss, usually at gate areas or where wall thickness changes.Bubbles: Transparent parts or void pockets (may appear as a blister or bulge on colored parts). Burns: Brown marks, spots or streaks (usually associated with poor venting of gasses during molding).Cold Slug: First material to enter the mold during injection. The solid or semi-solid material leaves a border with the adjacent material and weakens the bond between the two materials. Contamination: Discoloration from foreign material or foreign material embedded in the surface.Cracking: Splitting or fissures causing separation of the material.Crazing: Tiny cracks due to stress exerted on the part.Delamination: Peeling of the layers of plastic.Discoloration: Inconsistent color or any deviation from the color standard.Drag Marks: Scratches from the plastic scraping against the mold when ejected.Flow Marks: Wavy or streaked appearance of a surface.Flash: Excessive plastic along the parting line or mating surface of the mold.Gas Marks: Burn marks or dark discolored streaks caused by incomplete venting of the gasses trapped in the mold. Gouge: Surface imperfection due to abrasion, nicking or damage.Grease: Machine lubrication on the part.Haze: Cloudiness of a transparent part.Marbling: Colored streaks due to incomplete mixing of color.Nicks: Surface imperfection due to damage.Particles: Small discolored spots or matter embedded in transparent material.Pin Push: Distortion or protrusion caused by ejector pin pushing into part more than normal.Pitting: Crater-like imperfections in the material.Porosity: Holes or voids in the material.Protrusion: Raised area on a surface, such as a blister or bump.Pulling: Part distortion caused from plastic catching in the mold.Scratch: Surface imperfection due to abrasion.Shine: Glossy or shiny areas on textured surfaces (usually caused by worn or damaged areas in the mold).Shorts: Missing material due to incomplete filling of the mold.Sink: Surface depression caused by non-uniform material solidification and shrinkage.Specks: Small discolored spots or matter embedded in the material.Splay: Off-colored streaking (often silver-like) caused by moisture in the material or thermal degradation of the resin during processing. Weldlines: Appears as a line where two or more fronts of molten plastic converge (also called knitlines or flowlines).Witness Lines: A visible line formed by the junction of two pieces of steel in the mold, an insert, for example, with the main mold body. The line can be seen as a slight raised thin plastic, or it can be accompanied by a change in surface co-planarity, if the insert is not properly installed. Sheet MetalAbrasion: A scuffed or rubbed surface imperfection characterized by its large width and length relative to its depth.Arcing Marks: Marks in the part caused by the part coming into contact with the plating tank.Brush Finish: Electro-galvanized material brushed to provide a consistent finish.Burr: Ragged and usually sharp protrusions on edges or holes (defined as a percentage of material thickness and protrusion height).Dent: A depression or hollow made by impact or pressure.Finishes: Those properties having to do with appearance.Pitting: Discontinuities in the material surface which result from the removal of roll inclusions and/or oxidization. The resultant surface, although discontinuous, is either removed or neutralized.Scratch: A mark in the surface that is characterized by its long length relative to its depth and width.Slug: A small piece of material produced during stamping when piercing a hole.Slug Marks: Dents caused when slugs are trapped between the mating die surfaces andthe sheet metal.Water Spots: Discolorations on sheet metal caused by impurities in the wash. White Rust: Powdery substance resulting from zinc coating oxidization. Labels/Printing/Silk ScreeningClassification will be consistent with the product cosmetic surface classification where the label will be affixed. Class 1: Labels which are primarily of a decorative nature and aesthetically required to enhance the visual quality of the product. All product identity parts, such as logos and model numbers, will be Class 1. A label or overlay appearing on a Class 1 product surface will be a Class 1 label. Class 2: Labels which are primarily for identification and/or instruction on the outside of the product and in full view when the product is on display or in use. Any label or overlay appearing on a Class 2 product surface.Class 3: Labels which are not normally exposed when the product is displayed or in use. Any label or overlay appearing on a Class 3 product surface.3. Document RequirementsThis specification identifies and defines two key document types. 3.1 Product Specific Cosmetic Specification (PSCS)The PSCS document details product-specific cosmetic information, including assembly tolerances to be expected from a particular product design, unique cosmetic elements and acceptable deviations from the stated overall standards. Mechanical Engineering and Industrial Design are jointly responsible for creating the PSCS document. Each current Dell product is covered in its own PSCS document. Each PSCS shall utilize the Dell Spec template and include, at a minimum, the following sections:1. Purpose & Scope (included in the Introduction paragraph)2. Visual Diagram & Inspection SummaryThis section is the most important element for inspectors. It is designed to be focused and concise, with critical information summarized in a single reference point3. Reference Documents (included in the Introduction paragraph)When the inspector needs additional information beyond the Visual Diagram & Inspection Summary, the document References paragraph provides the specific resources directly relating to this product. Reference documents may include Dell Corporate Cosmetic Specifications or other industry standards as applicable.3.2 Corporate Cosmetic Specification (CCS)The CCS document serves as a baseline for each Line of Business to communicate cosmetic requirements. Cosmetic specifications are identified in separate documents for each of the following:1. Molded Plastic 2. Sheet Metal3. Painted/Coated Materials4. Labels/Printing/Silk Screening5. Color6. Dell LogoThe CCS is to be used as a reference for initializing design criteria. Unless the design documents, drawings or specifications clearly states a different requirement, the CCS will apply.4. ApplicationThe use of the PSCS will allow Dell Business Units to minimize the time and effort required to bring a product to market by:1. Allowing Engineering to call out on the PSCS only those items that vary from the CCS. 2. Allowing Manufacturing Engineering to more accurately estimate costs and to design processes to support key cosmetic requirements.3. Providing Procurement with clear, objective documentation of requirements for suppliers.4. Providing a better understanding of the costs associated with cosmetic enhancements earlier in the design process.5. Establishing a clear agreement of cosmetic requirements within the Product Features Guide for Marketing and the Product Group.6. Provide clear visibility to all engineering drawings that refer to a PSCS or CCS.5. Maintenance5.1 PSCSChanges to the PSCSs must occur under ECO control. They do not require action by the Cosmetic Documentation Team, but they do require approval by designated document approval authorities.5.2 CSSChanges to the CSS must occur under ECO control. The Cosmetic Documentation Team is responsible for reviewing the CCS two (2) times per year for accuracy and adequacy. At these times, the Team will also consider adding to the CCS any cosmetic specifications that have become standard across several product models, families or markets and/or have been adopted as industry standard practice. These reviews will help