餐厅服务员英语(08).doc

English Training Manual FOOD BEVERAGE English for Waiter Waitress 餐厅服务员英语餐厅服务员英语 Useful Expressions 常用的表达方式 常用的表达方式 1 Good morning afternoon evening Welcome to our restaurant 早上好 下午好 晚上好 欢迎光临本餐厅 2 This way please 请这边走 3 How many in your party 请问几位 4 How about the table near the window 靠窗的位子怎么样 5 Here is the menu sir madam Please take your time 这是菜单 先生 小姐 请慢慢 看 6 May I take your order sir madam 可以点菜了吗 7 May I suggest to you a very nice dish it s delicious and worth a try 让我为您推荐一道菜 非常美味 值得一试 8 Many guests like it very much 许多客人都很喜欢 9 I m sorry sir I do apologize for giving you the wrong dish I will change it immediately for you 对不起 先生 我上错了菜 非常抱歉 马上为您换 10 Thank you for telling us sir I assure you it won t happen again 感谢您向我们提出 我保证今后再也不会发生了 11 Would you like some wine with your meal 您用餐时要点酒吗 12 Would you like the wine to be served with the main dish or with the first course 您 想在什么时候上酒 是上主菜的时候 还是上第一道菜是 13 How would you like the steak rare medium or well done 您的牛排要几成熟 三分 五分还是全熟 14 How would you like the eggs fried poached boiled or scrambled 您的鸡蛋要怎么 做的 煎的 溏心的 煮的还是炒的 15 Would you care for a drink to start with 要不要先来杯饮料啊 16 May I recommend today s special 我来为您介绍一下今天的厨师推荐菜 17 Enjoy your meal sir madam 先生 小姐 请慢用 18 Some more coffee sir madam 先生 小姐 要加咖啡吗 19 I m afraid it is not in season sir madam 恐怕这个还没上市呢 先生 小姐 20 Here is your bill sir madam 先生 小姐 您的账单 21 May I know your room number please 请问您的房间号是多少 22 You can sign the bill pay in cash or by credit card 您可以选择签单 付现金或者刷 卡 23 Here is your change sir madam 这是找您的钱 先生 小姐 24 Totally RMB100 Yuan sir madam 先生 小姐 总共是人民币 100 元 25 I beg your pardon sir madam 对不起 您能再说一遍吗 26 Thank you sir madam Hope to see you again goodbye 谢谢您 先生 小姐 希望 您再次光临 再见 Dialogue 1 A GUEST IS ORDERING AT COFFEE SHOP W WaitressG Guest W Good morning how are you sir G Fine thank you W This way please sir Will this table be all right English Training Manual FOOD BEVERAGE G Ok thank you W Here is the menu I ll return in a few minutes to take your order after a moment W Are you ready to order sir G Not yet Please give me a few more minutes W Please take your time G miss I d like to order an American breakfast W Certainly sir Which kind of juice would you like sir G Prune W Would you like bacon sausage or ham G Ham please W And how would you like your eggs sir G Two fried eggs Sunnyside up W Certainly G Could I have croissants with my breakfast W Of course you can sir G I would like to have my coffee now W Certainly sir So that s prune juice two eggs Sunnyside up ham croissants and coffee G That s right W Thank you sir 对话一 一位客人在咖啡厅点餐 服务生 先生 早上好 客人 很好 谢谢 服务生 请这边走 先生 这张桌子好吗 客人 好的 谢谢你 服务生 这是菜单 我过一会儿回来为您点菜 过了一会儿 服务生 先生 您现在点菜吗 客人 请再等几分钟 服务生 您慢慢看 客人 小姐 我要一份美式早餐 服务生 好的 先生 您要什么果汁呢 客人 杨梅汁 服务生 您要培根 香肠还是火腿 客人 我要火腿 服务生 先生 您的鸡蛋要怎么做 客人 两只煎蛋 一面要熟透 服务生 是的 客人 面包可以选法式羊角包吗 服务生 当然可以 先生 客人 咖啡现在就上吧 服务生 好 先生 我重复一下 您要的是杨梅汁 两只煎蛋 一面煎透的 法式羊角和 咖啡 客人 是的 服务生 谢谢 先生 Dialogue 2 CHINESE FOOD W WaiterG Guest English Training Manual FOOD BEVERAGE G Excuse me I d like to try some Chinese food Can you tell me where I should go W We serve Chinese food here sir But I m not sure which style you prefer G I have no idea about Chinese food W It s divided into eight big cuisines or say eight styles such as Cantonese Food Sichuan food etc G How about Sichuan Food W Most Sichuan dishes are spicy and hot And they taste different G Oh really I like hot food So what s your recommendation for me W I think Mapo tofu and shredded pork in chilli sauce are quite special We have this dish I suggest you try it G Thank you W My pleasure 对话二 中国菜 客人 对不起 我想尝试一下中国菜 请问怎么走 服务生 我们这里就有中国菜 但是我不知道您想要什么菜式 客人 我不太了解中国菜 服务生 中国菜系分为八大类 比如 粤菜 川菜等等 客人 川菜怎么样呢 服务生 川菜以辣为主 味道是截然不同的 客人 哦 是吗 我喜欢辣的 那么您能推荐一下吗 服务生 麻婆豆腐和鱼香肉丝很不错的 我们这里有个这道菜 我建议您可以试一下 客人 谢谢你 服务生 很高兴为您服务 Dialogue 3 OFFERING ROOM SERVICE W WaiterG Guest W Good morning This is Room Service Section What can I do for you G Will you please send breakfast to my room W Certainly sir Can I have your room number please G Nine o two W What would you like to order American breakfast or Continental breakfast G Just an American breakfast please W With coffee or tea sir G Coffee please W Orange juice or grapefruit G Orange juice W How would you like the eggs done G Over easy W For just one person sir G For two How long will it take W About 15 minutes G Okay thank you 15 minutes later a waiter delivers breakfast to Room 902 He knock the door first W Room Service G Come in please W Good morning sir I ve brought your breakfast here G Oh thank you W Here s the breakfast you ve ordered sir G Ok Just put it on the table please English Training Manual FOOD BEVERAGE W Yes sir Besides I have brought you an English newspaper China Daily to read with your breakfast G That s very nice of you W Don t mention it Would you like something more besides the American breakfast G No thanks W Would you sign the bill sir W Thank you sir 对话对话 3 客房服务 客房服务 服务生 早上好 这里是送餐服务 您需要点什么 客人 请问能送早餐到我的房间吗 服务生 当然可以 先生 请问您的房间号 客人 902 服务生 您要点什么呢 是美式早餐还是欧式早餐 客人 美式早餐就可以了 服务生 您是要咖啡还是茶 客人 咖啡 服务生 果汁要橙汁还是葡萄汁 客人 橙汁 服务生 您的鸡蛋要怎么做 客人 双面煎 服务生 就一位吗 客人 两位 要多久 服务生 15 分钟左右 请等一会儿 客人 好的 谢谢 15 分钟后 服务生将早餐送到 902 号房间 他先敲了门 服务生 送餐服务 客人 请进 服务生 早上好 先生 我为您送餐来了 客人 哦 谢谢你 服务生 这是您要的早餐 先生 客人 好的 放在桌子上就行了 服务生 是 我给您顺便带了份英文报 中国日报 您可以在用餐时看 客人 你想的真周到 服务生 不客气 除此之外您还要什么吗 客人 不需要了 谢谢 服务生 麻烦您签一下单 服务生 谢谢您 先生 Dialogue4 A GUEST IS PAYING FOR HIS DINNER C Cashier G Guest C Good evening sir May I help you G Yes the bill please C Yes sir She gives the bill to the guest Here it is sir G What s the 84 Yuan for C For three coffees English Training Manual FOOD BEVERAGE G But I only had two C After checking the bill I m very sorry sir We made a mistake The cashier rectified the amount I m sorry to have kept you waiting Would you mind checking it again G That s right then By the way I don t have Chinese money now Can you change some for me C I m afraid not sir You can change it at the front desk Here you can sign the bill or have your credit card imprinted G Good I ll sign the bill C May I see your room key sir G Here you are C Thank you sir Please sign your name here G Thank you C My pleasure sir I hope you enjoyed your dinner 对话对话 4 一位客人付他的账单 一位客人付他的账单 收银员 晚上好 先生 我可以帮您的忙吗 客人 是的 我要结账 收银员 好的 先生 给客人账单 这是您的账单 客人 84 元是什么 收银员 是三杯咖啡的费用 客人 可是我只喝了两杯 收银员 核查账单后 非常对不起 先生 我们搞错了 收银员改正了金额 对不起 让 您久等了 您是否在看一下您的账单 客人 可以了 顺便问一下 我没有人民币 你能给我换一些吗 收银员 恐怕不行 先生 您可以在前台接待处兑换 这里您可以签单 或用信用卡支付 客人 太好了 我签单 收银员 我可以看一下您的钥匙吗 客人 在这儿 收银员 谢谢您 先生 请您在这里签上名字 客人 谢谢 收银员 不客气 先生 愿您吃了一顿愉快的晚餐 Useful Words For Food Beverage Dept 餐饮部专用词汇 餐饮部专用词汇 For The Western Restaurant 西餐厅西餐厅 lid 盘 盖soup Spoon汤匙 saucer Cup碟子 杯子tea cup茶杯 toothpick holder牙签盅dinner knife餐刀 dessert knife甜品刀tea spoon茶匙 napkin paper餐巾纸ash tray烟灰缸 plate盘soup bowl汤碗 dinner fork餐叉pepper shaker胡椒瓶 salt shaker盐瓶sausage香肠 beef steak牛排ham火腿 pork chop猪排lamb小羊肉 veal小牛肉smoked salmon烟熏三文鱼 cod鳕鱼grilled prawn烤虾 Caesar salad凯撒沙拉green salad蔬菜