开放教育本科 英语专业 跨文化交际 试卷 201201.pdf

试卷代号 102 8 中央广播电视大学2011 2012学年度第一学期 开放本科 期末考试 跨文化交际试题 2012年1月 注意事项 一 将你的学号 姓名及分校 工作站 名称填写在答题纸的规定栏 内 考试结束后 把试卷和答题纸放在桌上 试卷和答题纸均不得带 出考场 二 仔细阅读题目的说明 并按题目要求答题 答案一定要写在答 题纸指定的位置上 写在试卷上的答案无效 三 用蓝 黑圆珠笔或钢笔答题 使用铅笔答题无效 InformationfortheExaminees Thisexaminationconsistsofthreesections Theseare SectionI CrossCulturalCommunication BasicKnowledge andSkills 30points SectionII ReadingComprehension 30points Section田 CommunicationAnalysis 40points Thetotalmarksforthisexaminationare100points Time allowedforcompletingthisexaminationis 90minutes 209 SectionI CrossCulturalCommunication Basic KnowledgeandSkills 30points Instructions Therearealtogether 15 statementsorquestions below Youareofferedfourchoices markedwith A B C andD for each statement Choose the mostappropriateoneandputit in theAnswer Sheet 1 XiaoWangmeetsPeterattheairportandsaystohim Morning Peter Inthis case thesourceofinformationis gtnrao w叩 oa me x出 AC B Peter D 肌 forning Peter 2 Whenwearein a socialgathering wemustbeawareoftherulesandproceduresthat governthewaythingsaregoingto proceed Theserulesandproceduresaretechnically called A anecdotes C gestures B schema schemas D goals 3 Whenyouareinvitedfor awesternmeal you reoffereda second helpingbutyou havealreadyhadenough Whatwouldyousay A Oh thanks Thattastesawful B No Idon twantthat C No Idon tlike it D ThatwasdeliciousbutI vealreadyhadplenty thanks 4 MostAmericansseethemselvesasseparate family communityorothergroup notasrepresentativesof a A independence C customers B individuals D cultures 5 Onewayoftalkingaboutthedifferentstagesingettingusedto life in anewcountryis thedistinctionofeuphoria depression A criticism and acceptance B admiration C adjustmentD shock 210 6 UnlikeinChina thekintermsusedforrelativesdonotdistinguishbetween relativesin Britain A internalandexternalB oldandyoung C maleandfemaleD maternalandpaternal 7 InAmerica一一 一一isthecollectiveinformaltermforaddressingagroupoffriends A guysB girls C boysD mates 8 IntheWest it isregardedpolitetoopengiftsassoonastheyaregiventoexpress A greedinessB misunderstanding C gratitudeD appreciation 9 WeChinesearebroughtup to initiallyrefusefriendlyofferstodemonstrate inseemingnottowishtoputourhosttoanytrouble A invitationB tradition C politenessD personality 10 ThesurnameMacDonaldinScotlandwasprobablyfirstusedtonameDonald s A uncle C son B nephew D daughter 11 Thetraditional primaryrelationshipin aChinesefamilyisusuallythatbetween A husbandandwife 巳fatherandchildren B parentsandchildren D teacherandstudents 12 Whilemanywomenfeel itnaturaltoconferwiththeirpartnersateveryturn many menfeel free tomakedecisionswithoutsuch A congratulation C conclusion B commitment D consultation 211 13 Quitbeatingaroundthebush Ifyoudon twantto gowithme justtellme A hitting aroundthetrees with hammarsB cheatingme onpurpose C tellinglies tootherpeopleD avoiding giving me the direct answer 14 Sophiewentto seeheruncle once in abluemoon A unexpectedly C veryoften 15 一 Howdid you do onthetest B veryrarely D onceamonth 一 IthinkIpassed butIwon tknowuntiltomorrow I m keeping my fingers crossed A hopingyoucanseemycrossedfingers B showingyou mycrossedfingers C hopingstronglyforthebest D crossingmyfingerssothatyou canhavefun Sectionn Reading Comprehension 30points Part1 Questions16 20arebased onthispart 15points ReadPassage 1 andthenanswerQuestions16 20briefly Writeyouranswers on the Answer Sheet Passage 1 Althoughwecan teverhope tounderstandfullythenuancesofmeaningtransmittedby nonverbalbehaviorinvariouscultures wecangrowmoretolerant moreflexible and eventually morecompetent Animportantpartofachievingnonverbalcompetenceis becomingmoreawareofourownnonverbalbehaviorsandtheirmeanings Muchofour nonverbalbehaviorislearnedinearlychildhoodfromourfamiliesandfromsociety andit is largelyunconscious Oncewebecomemoreawareofthemeaningofourowngestures posture 巳yegaze andso on we willbecomemorealertandmoresensitivetovariationsin othercultures Strivingtoassociatewithpeoplefromdifferentculturescanfurtherbroaden ourmulticulturalcompetence Inachievingcompetence onemulticulturalexpert M R Hammer suggeststhatthree 212 processesorattitudesareeffective Descriptivenessreferstotheuse ofconcreteandspecific feedback Descriptivefeedbackismoreeffectivethanjudgmentalfeedback Forexample usingobjectivetermstodescribethemodestattireofMuslimwomenismoreeffectivethan describingit asunfeminineormotivatedbyoppressiveandunequaltreatmentof females A secondattitudeisnonjudgmentalism whichgoesalongwayinpreventingdefensive reactionsfromcommunicators Mostimportantinachievingeffectivecommunicationis supportiveness Thisattituderequiresus tosupportotherspositivelywithheadnods eye contact facialexpression andphysicalproximity Fromapracticalstandpoint wheninteractingwithbusinesspeopleinothercultures it isalwayswiseto followtheirlead Iftheyavoidintenseeyecontact don tstare Ifno one is puttinghisorherelbowson atable don tbethefirstto do so Untilyouareknowledgeable ao QUVAUovdpE iw K O t ae G GOOF aVJ EA au D O VAP 5 1 t QAVeVAU 6t gJM EW gb p4A ogbnnaemPL h thosewhospeakdonotknow Over60percentofJapanese businesswomensaidthattheywouldprefertomarrysilentmen Silenceisequatedwith wisdom Althoughnonverbalbehaviorisambiguouswithinculturesandevenmoreproblematic betweencultures itneverthelessconveysmeaning Ifyou veeverhadtotalkwithsomeone whodoesnotshareyourlanguage youhaveprobablylearnedquicklytousegesturesto conveybasicmessages Sincegesturescancreateverydifferentreactionsindifferentcultures onemustbecarefulinusingandinterpretingthem Insomesocietiesit isextremelybadto pointone sfingeratotherswhengivingdirections Otherkindsofhandgesturescanalso causetrouble The thumbsup symbolmaybeusedtoindicateapprovalinNorthAmerica butinIranandGhanait is avulgargesture 21 It isveryeasyforpeoplefromthesameculturetointer retnonverbalbehavior 22 Pea户Iemayinterpretourbodylanguagedifferentlyevenatwork laces 23 In apaneseculture peoplevaluesilence 24 Samegesturesalwayshavesameinterpretationsindifferentcultures 25 The thumbsup symbolwillgetanegativere ctioninCanada 214 Sectionill Communication Analysis 40points Instructions The followingarethreedifferentcas臼ofcr倒s culturalcommunication In each of the casesthereis something to be improved upon Writeananalysis onwhatis to be desiredfor moresuccessful communication orculturalunderstanding in each case by answering Questions 26一28respectively Youranalysisofeach case should beabout100 150words Writeyour answers ontheAnswer Sheet Note Yourwritingabilitywill also be assessed inthissection ofthetest Case 1 10points AnAmericantouristand aChinesecouplemetforthefirsttime Theyareintroducing themselveslikethis Itwas so nice to meet you both here I m Lucy Webster Thank you very much It s a pleasure I m LiHong and this is my husband Welcome to China r 但ssLucy Thankyou Mrs Li Wouldbothof you like acupof coffee No thanks Americantourist Americantourist Chinesewoman Chinesecouple Question26 Whatwent wrong inthecaseandWhy Case 2 15points Once agroupofChinesewasvisitingthehomeof a fairly well to doAmerican Asthey wereshownaroundthehouse theycommented Youhave averynicehome It s so beautiful Thehostesssmiledwithobviouspleasureandreplied in goodAmericanfashion Thankyou whichcausedsurpriseamongsomeofherChineseguests Later while conversing atthedinnertable thehostremarkedtotheChineseinterpreter ayounglady whohadgraduatednotlongagofromaChineseuniversity YourEnglishis excellent Reallyquitefluent Tothisshereplied No no MyEnglishisquitepoor an answerthathehadnotexpectedandfound abitpuzzling 215 Questions 27 Was the Americanhost四s reply immodest asitseemed to some of the Chinese Why Was the young Chineseinterpreter sremarkinsincere 皿itsounded totheAmericans Why Case 305points Zhulunworksin ajoint venturecompanyas an executive in China Hisboss is an AmericancalledPatrick Theyaregood friends OnceatameetingwithmostChinese participantsincluding Zhu un Patrickdidn t quitehearmuchdisagreementwhenaskingfor anysuggestionsfor his new project Patricktookitforgrantedthathisnewproject would be quite satisfying Butto hisgreatsurpriseandpuzzlement afterthemeeting ZhuJun came to his officeandtoldhimthattheprojectmightnotworkproperly Thistime to Zhu un s surprise Patrickdidn tseemhappybuteven annoyedwiththis Question28 WhatwouldPatrickexp配tfrom theparticipantsforhis new project atthemeeting Could you explainZhuJun s behavior Suppose youaretheperson who knows both of them quite well Could you give some advice to both ofthemsothatthey could understand eachotherwell 216 试卷代号 1028 座位号仁口 中央广播电视大学2 011 2012学年度第一学期 开放本科 期末考试 跨文化交际试题答题纸 2012年1月 题号SectionISectionIISectionill 总分 分数 得分 评卷入 III SectionI CrossCulturalCommunication Basic Knowledgeand Skills 30points 30points 2pointseach 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 王丁评卷人 得 SectionII Reading Comprehension 30poin叫 Part1 05points 3pointseach 0 5pointoffforeachgrammar spellingmistake butatmost 1pointcanbe deductedforeachitemforthegrammar spellingmistakes Theexact wording is notrequired butthemeaningmustbethesame 16 17 18 217 19 20 Part2 15 points 3 points each 21 22 23 24 25 得分 评卷人 III Sectionill Communication Analysis 40points Question 26 Case 1 10 points 7 points for the analysis 3 points for overall language quality Question 27 Case 2 15 points 10 points for the analysis 5 pointsforoveraJllanguagequality Question 28 Case 3 15 points 10 points for the analysis 5 points for overall language quality 218 试卷代号 102 8 中央广播电视大学2011 2012学年度第一学期 开放本科 期末考试 跨文化交际试题答案及评分标准 供参考 2012年1月 SectionI CrossCulturalCommunication Basic KnowledgeandSkills 30points 30points 2pointseach LA 6 D 11 B 2 B 7 A 12 D 3 D 8 D 13 D 4 B 9 C 14 B 5 C 10 C 15 C SectionII Reading Comprehension 30points Part1 15 points 3 points each O 5pointoffforeachgrammar spellingmistake butatmost 1pointcanbe deducted for eachitemfor thegrammar spellingmistakes Theexact wording is notrequired butthemeaning must be the same 16 Welearnournonverbalbehaviorunconsciouslyinearlychildhoodfromourfamilies andfromsociety 17 Beingawareofone sownnonverbalbehaviorshelps achievenonverbalcompetence incross culturalcommunication 18 ThethreeattitudessuggestedbyM R Hammeraredescriptiveness non judgmentalismandsupportiveness 19 Wesupportotherspositivelywithheadnods eyecontact facialexpression and physicalproximity 20 Keepourgesturesto aminimumandfollowtheirlead Part2 15 points 3pointseach 21 F22 T23 T24 F25 F 219 Sectionill CommunicationAnalysis 40points Question 26 Case 1 10points 7pointsfortheanalysis 3pointsfor overall languagequality 1 TheAmericantouristthinksthatLiHong ssurnameisherhusband ssurname becausesheisunawareofthefactthatinChinawomenstillusetheirownsurnamesafter marrtage 2 Lithinksthat Miss is arespectfultermof address foranyfemaleEnglishspeaker butunawareofthefactthatinAmericait isnotusedbeforesomeone sfirstname Shealso mistakesthegivenname Lucy forthesurname Question 27 Case 2 15points 10pointsfortheanalysis Spointsforoveralllanguagequality 1 Theanswertothetwoquestionsis no ToEnglish speakingpeoplepraiseis to be accepted generallywitharemarklike thankyou It isassumedthatthecomplimentis sincere sothereshouldbe noshowof falsehumility nopretendedmodesty 2 ToChinesehowever whenhearingcompliments thetypicalreactionis toshow modesty Thecustomaryreplyto acomplimentwouldbe to claimthatoneisnotworthyof thepraise thatwhatonehasdoneishardlyenough orthatsuccesswasmoreamatterof luckorsomeothercircumstances Acceptanceof acomplimentwouldimplyconceitorlackof manners 3 Therefore i口thetwocases thereasonforsuchdifferentreactionswasdifferencesin customsandhabits Eachwasint巳rpretingwhattheothersaidaccordingto hisorherown culture Question 28 Case 3 15 points 10pointsfortheanalysis 5 pointsforoverall languagequality 1 InAmericawhichscoreshighinindividualism peoplelearnto be unique Theyprefer toexpresstheirownpersonalthoughtsandfeelings in public thatis theylike todebate 220 issuesopenly Thusdisagreementsarealwayswelcomeinthediscussion AsanAmerican Patrickwouldexpectfromtheparticipantstoexpresstheirindependentideasfreelyaboutthe newpro ect 2 lnChina whichplacesgreatvalueoncollectivismandgroupidentity uniformityand conformityarestressed Uniquenessandself assertivebehaviorsarenotfavoredwithinthe group fortheytendto be viewedundignifiedorembarrassing So peoplearenotusedto expressingtheircontraryopinionsopenlyinordernottodisgracethoseinvolvedevenifthey disagree Theparticipantatthemeetingshouldbeawareofthestatusofgroupmembersand behave according to hispositioninthehierarchy AsaChinese ZhuJundidn texpresshis disagreementatthemeetingforhethoughtitmightmakePatrick hisbossembarrassedand lose face But as a friend hehadtotellhimabouthisdifferentopinion Sothat swhyhe wenttoPatrick s office toexpresshis ideasabouttheproject 3 However fromthepointview ofPatrick ZhuJunwasnota reliableandresponsible personduetonotbeingabletoairhis viewsopenly 4 As agroupleaderinChina PatrickshouldtrytounderstandChinesewayofgroup identity HemightacceptZhuJun s advicebuttryto convincehimthathereallyexpects independentopinionfromhimandencouragehimtoexpresshimselfopenly 5 ZhuJunshouldalsotrytogettoknowAmericanindividualism Heshouldlearnthat Patrickreallywantsto havesuggestionswhenhavingameetingratherthanagreementonly 221 试卷代号 102 8 中央广播电视大学20 11 2 012学年度第一学期 开放本科 期未考试 跨文化交际口试题签 1A 2012年1月 InstructionsforA You asA andanotherstudent asB have10minutestoprepareaconversation The conversationwill bedividedinto2parts eachparttakingabout5minutes InPart1 A willaskthequestions andBwillrespond InPart2 B willaskthequestions andA will respond Theexaminerwillindicatewhentochangeparts Note Finalgradeswill bedeterminedbytheappropriateness fluencyandaccuracyofyour conversation Thetwopartsofyourconversationshouldhaveaconnection Youwill be judgednotonlyonyourabilitytoaskandanswerquestions butalsoonyourabilitytokeep theconversationgoingonsmoothly Yourconversationshouldflowasnaturallyas possible Situation YouandBaregoingtohaveaconversation Youwill befirsttalkingabout somepossibleviewsofbothindividualistsandcollectivistsoneachother sdifferentcultural behaviours andthenmovingtothetopicofcross culturaldifferencesinnon verbal communication Yourconversationwill be intwoparts Eachtakesabout5minutes Your examinerwillindicatewhentochangetothesecondpart Part1 Some Possible ViewsofBothIndividualistsandCollectivists onEachOther sDifferent CulturalBehaviours Astartstheconversationbyaskingthefirstquestion followedbymorequestions B mainlyanswersquestions Thispartofyourconversationshouldlastabout5minutes 222 You areA Yourquestionsshouldberelatedtothetopicofsomepossibleviews ofboth individualistsandcollectivistson eachother sdifferentculturalbehaviours Herearesome suggestIOns AskBwhatcollectivistsmightthinkofthoseindividualistsconcerningtheirwaysof treatingthein groupandout groupmembers AskBwhatmightbetheindividualists opinionsaboutthecollectivists group identity AskBwhatmightbethecollectivists viewsabouttheindividual identity Part2 Cross Cultural Differences in Non verbalCommunication B isnowgoingtoaskquestions Amainlyanswersquestions Thispartofyour conversationshouldlastabout5minutes You areA Nowit isyourturntoanswerquestions B will betalkingaboutcross culturaldifferences innon verbalcommunicationbyaskingyousomerelatedquestions You mayanswerhis herquestionsby givingopinionsorrelatingyourownexperiences 223 试卷代号 1028 中央广播电视大学20 11 2012学年度第一学期 开放本科 期末考试 跨文化交际口试题签 1B 2012年1月 InstructionsforB You asB andanotherstudent asA have10minutestoprepareaconversation The conversationwill be dividedinto2parts eachparttakingabout5minutes InPart1 A willaskthequestions andB willrespond InPart2 B willaskthequestions andA will respond Theexaminerwillindicatewhentochangeparts Note Finalgradeswill bedeterminedbytheappropriateness fluencyandaccuracyofyour conversation Thetwopartsofyourconversationshouldhave a connection Youwill be judgednotonlyonyourabilitytoaskandanswerquestions butalsoonyourabilitytokeep theconversationgoingonsmoothly Yourconversationshouldflow asnaturallyas possible Situation YouandAaregoingto have aconversation Youwill befirsttalkingabout somepossibleviewsofbothindividualistsandcollectivistson eachother sdifferentcultural behaviours andthenmovingtothetopicofcross culturaldifferencesinnon verbal communication Yourconversationwill be intwoparts Eachtakesabout5minutes Your examinerwillindicatewhentochangetothesecondpart Part1 Some Possible Views ofBothIndividualistsandCollectivists onEachOther sDifferent CulturalBehaviours Astartstheconversationbyaskingthefirstquestion followed bymorequestions B mainlyanswersquestions Thispartofyourconversationshouldlastabout5minutes You areB Inthispartoftheconversation A isgoingtoaskyousomequestionsabout someaspectsofindividualists attitudesandbehaviourscomparedtothoseofCollectivists Youmayanswerhis herquestionsbygivingopinionsorrelatingyourownexperiences 224 Part2 Cross CulturalDifferences in Non verbal Communication B isnowgoingtoaskquestions Amainlyanswersquestions Thispartofyour conversationshouldlastabout5minutes You areB Nowit isyourturntoaskquestions Yourquestionsshouldbeaboutcross culturaldifferences innon verbalcommunication Herearesomesuggestions AskAaboutwaysof eyecontactinChinabycomparisonwiththoseintheWest AskAaboutsomecommongesturesinChinaandintheWest AskAaboutwaysofgreetinginChinaandintheWest 225 试卷代号 1028 中央广播电视大学2011 2012学年度第一学期 开放本科 期末考试 跨文化交际口试题签 2A 2012年1月 InstructionsforA You asA andanotherstudent asB have10minutestoprepareaconversation The conversationwill bedividedinto2parts eachparttakingabout5minutes InPart1 A willaskthequestions andB willrespond InPart2 B willaskthequestions andA will respond Theexaminerwillindicatewhentochangeparts Note Finalgradeswill bedeterminedbytheappropriateness fluencyandaccuracyofyour conversation Thetwopartsofyourconversationshouldhaveaconnection Youwillbe judgednotonlyonyourabilitytoaskandanswerquestions butalsoonyourabilitytokeep theconversationgoingonsmoothly Yourconversationshouldflowasnaturallyas possible Situation YouandBaregoingtohaveaconversation Youwill befirsttalkingabout Chinesefamily andthenmovingtothetopicofAmericanfamily Yourconversa