行政酒廊实用英语.doc

.行政酒廊实用英语词汇：行政酒廊Executive lounge红酒wine啤酒beer嘉士伯Carlsberg喜力heiniken茶tea红茶black tea（冻）柠檬红茶（ice）lemon tea奶茶milk tea咖啡coffee意大利咖啡espresso(顶)蓝山咖啡（special）blue mountain coffee卡布基诺咖啡cappuccino coffee饮品soft drink可乐coca cola雪碧sprite汤力水tonic water苏打水soda water干姜水ginger ale依云矿泉水Evian water牛奶milk鲜榨新奇士汁fresh orange juice鲜榨玉米汁fresh corn juice金汤力gin tonic茶梅tea plum开心果pistachios爆米花microwave popcorn腰果cashews杏仁果almonds薯片fried potatoes南乳花生peanuts曲奇饼cookies忌廉蛋糕fruit cakes果盘fresh mixed fruit plates香烟cigarette座位seat洗手间rest room/toilet窗户window南湖south lake叉子fork咖啡勺coffee bucket茶壶tea pot咖啡杯coffee cup烟灰缸ash-tray糖包sugar牙签toothpick沙发sofa句型：1、请问有预订座位吗？Do you have reservation? / Have you booked the seat?2、您可以找喜欢的位置坐下。You can have a seat wherever you prefer. 3、这里有个靠窗的座位，您看喜欢吗？Here is a seat by the window, do you like it?4、这个座位可以看到南湖风景。You can have a good view of south lake by this seat.5、您一共有几位朋友呢？How many people in your party? / How many persons?6、我们有茶、咖啡、啤酒和软饮，您看需要点什么？We offer tea, coffee, beer, and soft drink, what would you like to order?7、没关系！等你们决定了再点单吧。It doesnt matter!/ Its ok, You can order when you decide.8、别着急，您先喝杯水。Take you time! Have some water please.9、我们的最低消费是42元/位。We have lowest expense for 42yuan per person.10、行政楼层住客可以在每天8：00-18：00免费享用茶点。Executive guest can have complementary tea everyday from 8am to 6pm.11、我们的免费茶点有红茶，咖啡，曲奇饼，忌廉蛋糕，南乳花生。We offer black tea, coffee, cookies, fruitcake, peanuts for free. 12、这个可以撤走了吗？May I collect this?13、现在可以为您点单了吗？May I take your order now?14、您点了一支啤酒，我们可以配送一份南乳花生。You order a bottle of beer, we can go with some peanuts.15、请核对一下您的账单，如果无误，请在这里签字确认。Please check your bill, if its correct, just sight your name here.16、这是您的账单，请问如何付费呢？刷卡，付现金，还是挂房账？Here is your bill, how would you like to pay? Credit card, cash, or charge to your room? 前台常用英语资料一、常用单词Internet access网线接口Express wash service快洗Internet account 上网账号slipper拖鞋Collect the luggage收行李Late check out延迟退房Transfer（sb to）转接（某人到）banquet hall宴会厅Meeting room会议室sauna center桑拿Beauty salon/ barber shop美容美发gym/ healthy center健身房Swimming pool游泳池tennis courts网球场Go straight直走connecting room连通房Adjoining room/ beside毗邻房opposite对面/对门Extra bed加床service charge服务费Deluxe room豪华客房deluxe lake view suit(LVS)豪华湖景套Deluxe lake side suit(DLS)豪华湖畔套executive room行政客房Curtain窗帘hair dryer风筒Safety box保险箱face towel毛巾Bath towel浴巾roll paper卷纸Bath foam沐浴露shampoo洗发露Bath tub浴缸tooth brush牙刷plug插座；转换插头transformer变压器/转换器baby cot婴儿车baby carriages/ trolleys手推车air-condition空调laundry洗衣wardrobe衣柜drawer抽屉iron and iron board烫斗和烫板heater暖炉refrigerator冰箱pillow枕头blanket毛毯sheets床单quilts被子internet service上网服务guarantee担保/保证IDD国际长话DDD国内长话collect call对方付费电话Letter paper信纸envelope信封Travel agency旅行社guide导游二、前台接待用语欢迎光临我们的酒店。 Welcome to our hotel住几个晚上？ How many nights will you stay?您想预订哪几天的？ For which dates do you want?您想订哪种房间？ What kinds of rooms do you want?祝您住店愉快。 I hope you will have a pleasant stay.很高兴见到您。 Nice to meet you!很抱歉打扰您了。 I am sorry to disturb you.请这边走。 This way, please.行李员会帮您拿行李并带您去房间A bellboy will show you to your room and carry the luggage for you.我们酒店是五星级酒店。 Our hotel is a five-star hotel.我们酒店毗临一个美丽的湖泊。 Our hotel overlooks a fine lake.我想要一间面对南湖的单人间。 I want to have a single room facing the south lake.你们提供哪些娱乐设施？ What kinds of amusement do you offer?我们酒店有夜总会、游泳池、网球场、台球等等。Our hotel has a night club, swimming pool, tennis counts, billiards, and etc.客房特别宽大，空气新鲜，窗口风景优美。The rooms are spacious, airy and they command very nice view.您有预订吗？是以谁的名字预订的？ Do you have a reservation? What name was it, please?请您填写一下住宿登记表好吗？ Would you please fill in this registration form?请在最后一行签名。 Please sign your name on the bottom line.先生，可以看一下您的护照吗？ Please show your passport, sir.您准备住多长时间？ How long do you intend to stay?对不起，我们没有空房了，不过，我可以介绍您去*宾馆。Sorry, we dont have a vacant room. But I can recommend you to the XX hotel.您得预付出1000人民币元的订金。 You should pay a deposit of RMB1000 in advance.您先走，先生。 After you, sir.这是您的行李，请检查一下是否有误。Here is your luggage, please check and see if it is the right one.我想找斯密思夫人。 May I speak to Mrs. Smith?我跟您接通李先生的房间。 Ill put you through to Mr. Lis room.占线, 请稍等。 The line is busy, please wait.电话通了,先生请讲。Youre through, sir. Go ahead please.房间的分机号码与房号刚好相同。The extension number is just the same as your room number.请告诉我到餐厅怎么走？ Can you tell me the way to the restaurant?请问在哪儿发传真？ Where can I send a fax?请稍等，我给您看一下。 Wait a minute, Ill check for you.斯密思先生请您上去。电梯在那边。Mr. Smith asked you to go up. The lift is over there.您是第一次来中国吗？ Is it your first trip to china, sir?您是来度假还是出差？ Are you here for a holiday or on business?我要结账离店，请把账单给我。 I want to check out. Could I have my bill, please?您要现金支付还是用信用卡支付？ Are you going to pay in cash or by Credit Card?这是您的收据，感谢您下榻我们酒店。 This is your receipt. Thank you for your stay in our hotel.明天早上请叫醒一下。 Id like to be woken up tomorrow morning.您还得再付。 You will have to pay extra.我查一下今天的汇率。 I want to check todays exchange rates.你们这儿有哪些健身设施？ What fitness facilities do you have here?抱歉，给您添麻烦了！ Sorry for the inconvenience.分开付，还是一起付？ Separate bills or one for all?上网每天需要收费33元，如果你要使用请通知我们，网线在抽屉里面的木盒子里。Internet access is 33 Yuan per day, please tell us if you need to use, and the reticle just in the drawer of the wooden box.退房时间是中午12点，超过12点在下午6点前退房需加手半天房费，下午6点钟之后退房需收取全天费用。Check out time is 12 at noon，half room rate will be charged before 6:00PM；after 6:00PM will be charged full days room rate。很抱歉，我们与贵公司没有信用合同，所以希望你们在房间预订日期之前，以银行