ERP 英文选择题.doc

One benefit of ERP systems is that by having standard user interfaces, less _ of employees is required.Select one: a. None of these b. management c. quality d. training e. numbersIn the tiered architecture, the ERP application is stored on the _ tier.Select one: a. presentation logic b. data c. middleware d. hardware e. business logicAn ERP architecture consists of both a physical architecture and a :Select one: a. logical architecture. b. system architecture. c. system documentation. d. labor component. e. database.An organization must first do a _ to help narrow down the ERP vendors to a select few.Select one: a. performance review b. system analysis c. vendor reviewd. needs assessment In the ERP systems, they must meet the organizational needs in todayss competitive environment to be:Select one: a. None of these b. cross functional, static and global. c. cross functional, dynamic, and siloed. d. cross functional, dynamic and global. e. mono functional, dynamic and global.ERP systems are _ which means they can be accessed using a web client.Select one: a. functional b. cross-functional c. integrated d. real-time e. web-enabledWhen an ERP system is upgraded, this means that the IT staff will have to upgrade not only the existing application, but also any _ they have made.Select one: a. modifications b. decisions c. designs d. clarifications e. protectionsAll of the following are components of an ERP system except:Select one: a. tools. b. hardware.c. processes. d. databases. e. people.ERP systems integrate a business processes across their:Select one: a. sales activities. b. functional dependencies. c. value chain. d. system boundaries. A strong commitment from _ is critical for the success of an ERP system.Select one: a. users b. system administrators c. vendors d. people e. management_ is the time from go live to about 90 days after, or until the number of issues and problems have been reduced.Select one: a. Testing and Debugging b. Rationalization c. Stabilization d. Analysis e. ImplementationA _ system is an integrated information system that supports all the functions of the enterprise in real-time.Select one:a. Managementb. None of these c. Decentralized d. ERP e. SiloBusiness organizations have become _.Select one: a. more layered b. All of these c. less complex d. more complex e. easier to manageThe _ approach to implementing an ERP system helps organizations lower the long-term maintenance of the ERP application.Select one: a. waterfall b. data flow c. RAD d. layeredDuring the 1960s and 1970s most organizations designed their systems in a _ manner.Select one: a. componentized Incorrect b. cross-functional c. cohesive d. silo e. interrelatedERP vendors embed _ in their software.Select one: a. data b. components c. protocols. d. best practices e. upgradesMaking modifications to the ERP software will _ the investment in the system and introduce higher implementation risk.Select one: a. simplify b. None of these c. increase d. decrease e. reinforceBecause they lack the skill sets and time necessary to develop it _, most organizations choose to purchase ERP software from a vendor.Select one: a. organically b. cross-functionally c. in-house d. modularized e. efficientlyERP system implementation failures are often caused by lack of attention to the business processes and the _ components.Select one: a. hardware b. interrelated c. peopled. software e. databaseAs opposed to ERP systems, e-Business systems are focused more on integrating _ processes.Select one: a. None of these b. software c. external d. hardware e. internalIt is not uncommon for employees to _ the changes in their roles and department boundaries due to the new ERP system.Select one: a. request b. resist c. None of these d. sabotage e. embraceERP systems help to increase the efficiency of the organization and worker productivity by providing a _ for all corporate data, information, and knowledge.Select one: a. platform b. central repositoryc. decentralized archive d. network e. architectureChecking inventory is an example of a :Select one: a. database. b. system function. c. business process. d. software function.One of ERP Systemss goals is to make information flow between _ and the system.Select one: a. marketing b. accounting c. All of these d. production e. finance_ an ERP system during the implementation increases the cost of the system and increases the implementation risks.Select one: a. Delaying b. Diagramming c. Integrating d. Outsourcing e. ModifyingA _ implementation involves considerable modifications to the ERP software.Select one:a. vanillab. cross-functional c. vendor-driven d. web-enabled e. chocolateThe CEO of a firm probably requires less quantity of information but a very high _ of information.Select one: a. cost b. transfer c. None of these d. quality e. amountA vanilla ERP implementation is when the organization decides to implement the ERP software:Select one: a. as is. b. without complex interfaces. c. with B2B capabilities. d. quickly. e. with special additions.The general goal of an Information System is to convert data into useful:Select one: a. data flows. b. information. c. tools. d. procedures.A _ is a dynamic sub-organization that can be created and eliminated depending on need.Select one:a. department b. IT group c. matrix group d. Business Unit e. strategic group The concept of _ means that clean data can be entered once and then reused across all applications.Select one: a. data integration b. cross-data reports c. data flows d. system integration e. real-time accessA _ is defined as a series of tasks or activities grouped to achieve a business function or goal.Select one: a. system prototype b. software design c. information system d. business processWhich of the following is not a component of an Information System?Select one: a. output b. people c. data d. hardware e. softwareAn ERP system works on a _ database that allows various departments to share information and communicate with each other.Select one: a. None of these b. archive c. silo d. ERP e. singleA _ organization focuses all its business processes around improving its relationship with its customers.Select one:a. customer-centricb. sales orientedc. non-profitd. verticalBeing able to approve a customers credit application on the spot is an example of how integrated systems can provide better:Select one:a. information visibility.b. resources.c. support.d. market research.Because systems integration often involves sharing information across departments, this often creates _ among the functional departments.Select one:a. better decisionsb. power conflicts c. new opportunitiesd. network failuresAn organization that wants to connect its systems with its partners and suppliers needs to have a robust _ system in place.Select one:a. supply chainb. ERP c. TPSd. DSSERP systems are integrated, multi-module _ software packages.Select one:a. platformb. networkc. web-serviced. databasee. application The business process view flattens the organization from a hierarchical to a _ structure.Select one:a. vertical b. horizontalc. relationald. matrixA side benefit of integration is that the organization is forced to _ its hardware, software, and IT policies.Select one:a. upgradeb. standardizec. reengineer d. reviewSystems integration means allowing access to a shared data resource by people from different _ areas of the organization.Select one:a. logical b. functionalc. decisionald. geographicalTo avoid support and maintenance problems with the integrated system it is important to create a _ IT help desk and support.Select one:a. centralizedb. networkc. strategicd. businesse. distributed The current generation of ERP systems does not work well with _ architecture on legacy platforms.Select one:a. in-house b. gridc. cross-platformd. centralizede. distributedAt the physical level, systems integration means providing seamless connectivity between _ systems.Select one:a. functionalb. heterogeneousc. distributedd. softwareAt the _ level, ERP systems require organizations to focus on business processes rather than functions.Select one:a. logicalb. hardwarec. presentationd. middlewaree. physical_ systems focus on individual tasks and/or functions rather than on a process and supporting team collaboration.Select one:a. Verticalb. Matrixc. Silod. HierarchicalThe hierarchical layers of an organization from strategic planning to operational control represent _ silos.Select one:a. horizontalb. matrixc. cornd. verticalHersheys ERP project failed initially because they failed to break their existing:Select one:a. functional silos.b. chocolate bars.c. software development patterns.d. hardware resources.e. cross-functional roles.Business _ reengineering involves changing the mindset of employees to do their tasks in a new way.Select one:a. taskb. systemc. softwared. functione. processIntegrated systems should _ share information with one another.Select one:a. seamlesslyb. slowlyc. rarelyd. neverIf there is a system failure or a major disaster it is crucial that a good _ system for the integrated system be in place.Select one:a. hardwareb. crisis managementc. electricald. databasee. backup and recoveryIn general, the biggest benefits of implementing an integrated system include a reduction in inventory and _ costs.Select one:a. directb. silo c. materiald. personnele. indirectInformation systems that are used for generating reports for mid-level managers are known as:Select one:a. DSS.b. databases.c. MIS. d. ESS.The first step in systems integration is to take inventory of the various IT _ being used in the organization.Select one:a. hardware componentsb. resourcesc. web-enabled applicationsd. integrated systems e. databasesOne step in the systems integration process is to develop a policy on whether older, _ systems will be supported and maintained.Select one:a. functional b. legacyc. departmentald. business_ tools are good for short-term integration of existing applications in the organization.Select one:a. Data integrationb. Real-time accessc. Middleware d. Business process integratione. HardwareMany benefits of integrated systems are _ so they are difficult to quantify.Select one:a. decisional b. intangiblec. operationald. tangiblee. financialManually reentering data in a system _ leads to more errors and inaccuracies.Select one:a. rarelyb. neverc. usually d. alwaysTo get employees to do their task in a new way, managers must get them to shift their focus from achieving _ goals to organizational goals.Select one:a. departmentalb. individualc. functional d. practicale. ProceduralThe evolution of Information Systems is often viewed as a _ change process in which technologies, human factors, organizational relationships and tasks change continuously.Select one:a. easyb. socio-technicalc. automated d. SimplifiedERP systems come with built-in _ for a variety of functions such as entering a customer order.Select one:a. vendorsb. tasksc. processes d. rolese. usersOne benefit of the _ module is that it helps companies comply with the government rules of the Sarbanes-Oxley Act.Select one:a. sales and marketingb. accountingc. finance d. productionThe _ module uses data collection technologies such as RFID and bar codes to improve resource allocation for cross-docking processes.Select one:a. salesb. accountingc. procurementd. transportatione. productionIn the ERP system, user _ are set up to define access right for every user in the portal.Select one:a. securityb. rolesc. application d. web-servicesEmployee data is managed in the _ module.Select one:a. human resource b. credit managementc. databased. sales and marketinge. purchasingA drawback of the two-tier ERP architecture is that it requires expensive _ for integrating other systems.Select one:a. middlewareb. 3 tier systems c. None of thesed. 1 tier systemse. n-tier systemsThe GUI resides on the _ layer of the three-tier system architecture.Select one:a. application b. logicalc. GUId. presentatione. None of theseThe GUI resides on the _ tier.Select one:a. None of theseb. logicalc. presentationd. GUIe. ApplicationERP vendors embed their best business _ in their software to help businesses improve their productivity and performance.Select one:a. tasksb. decisionsc. functionsd. practicese. productsThe next generation web-based architectures will help to deliver _ access to ERP systems.Select one:a. centralizedb. short termc. limitedd. None of thesee. ubiquitous The term _ refers to system architectures that can have any number of distinct tiers including 4-tiers and more.Select one:a. 4 tierb. n-tier c. frontierd. m-tiere. None of theseThe enterprise system architecture can be viewed from two different angles; the functional angle and the _ angle.Select one:a. logicalb. networkc. systemd. decisionalThe ERP system _ determines the relationships between all the complex IT components.Select one:a. layoutb. middleware c. architectured. networkThe IT components of an ERP system architecture include the hardware, software and the:Select one:a. organization.b. middleware. c. data.d. security.The _ tier acts as the intermediary between the client applications and the database.Select one:a. logicalb. middlewarec. businessd. presentationIn the newer Web-based architecture, the _ layer is split into the Web Services tier and the Web Browser tier.Select one:a. networkb. presentationc. application d. databasee. securityThe IT infrastructure in organizations has moved from centralized to client-server and _.Select one:a. recentralizedb. unmanageablec. distributedd. siloede. None of theseIf the ERP vendors software and best practices do not match the organizations needs, it may be necessary to _ the ERP software.Select one:a. compartmentalizeb. upgradec. individualize d. customizee. proceduralizeIn a typical two-tier architecture, the server handles both the _ and database duties.Select one:a. networkb. applicationc. user accessd. securitye. protocol control The _ module provides tools and data warehousing capabilities.Select one:a. business intelligenceb. asset managementc. project managementd. self-servicee. database The _ tier consists of a web browser and a reporting tool.Select one:a. databaseb. application c. GUId. logicale. presentationA fully functioning ERP system needs a high availability _ in order to support the growth of the user population and its expansion out to the supply chain partners.Select one:a. API b. networkc. application serverd. databasee. GUIThird party system integration can be done in either the portal or the _ layer.Select one:a. None of theseb. presentationc. GUId. logical e. applicationIf a company wants to streamline their procurement processes, they would probably choose to implement the _ module.Select one:a. finance b. asset managementc. inventory managementd. logisticse. purchasingThe first generation of the distributed IT architecture involved _ tiers.Select one:a. nb. None of thesec. two d. threee. oneThe core of many ERP systems is the _ module.Select one:a. purchasingb. process management c. sales and marketingd. logisticse. financeIn _ environments, clients only need access to the Internet and a standard browser like Internet Explorer with a few plug-ins to interact with ERP applications.Select one:a. n-tier client/serverb. web-basedc. server-centricd. client-centricOrder placement and schedule is handled in the _ module.Select one:a. purchasingb. logisticsc. sales and marketing d. asset managemente. financeIn the three-tier architecture, the application, database, and _ layers are separated into independent operating units.Select one:a. protocol controlb. networkc. securityd. presentation e. applicationUsers input data in the _ tier.Select one:a. businessb. applicationc. logicald. database e. presentationOnline Analytical Processing is the foundation of the _ module in ERP.Select one:a. e-Commerceb. business intelligence