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Agenda FulfillmentChallenges WhyDoSomething i2SupplyChainExecution SCE SolutionHowDoesSCESolutionWork Whyi2TradeMatrixSCE SourcesMcKinsey Fingerhut TheLoyaltyEffect LogisticsandFulfillmentChallenges Acquiringnewcustomersisseventotentimesmorecostlythanretainingexistingones UScompanieslose50 ofcustomerseveryfiveyears A5 increaseincustomerretentioncanincreaseprofits25 55 Thetop20 ofcustomersaccountfor100 profits Ifyoudon tkeepyourpromisestoyourcustomer youwon tkeepyourcustomer LogisticsandFulfillmentChallengesDemandVolatilityandSupplyVariability Tier2 Suppliers Plants Customers Carriers 3PLs Retailers Inventory Inventory LogisticsandFulfillmentChallengesExcessiveInventorytoAvoidStockouts SuppliersCarriers 3PLs Plants Retailers Tier2 FulfillmentChallengesCurrentStateofTypicalMulti divisionCompany Retek Oracle MFGPro SAP JDE Legacy ManMan NoOptimizationofOrderFulfillment SeparateInvoicing MultipleOrderEntryPorts Customers Internal External EDI DirectSales Requisition WebStorefront Stock outsandbackorders orExcessinventoriesandfulfillmentcosts LostmarketshareLowerprofitsPoorcustomersatisfaction HigherfulfillmentcostsHigherinventorycarryingcostsReducedshareholdervalue LogisticsandFulfillmentChallengesTradingoffCustomerSatisfactionandProfitability LogisticsandFulfillmentChallengese BusinessCustomersDemand AccuratedeliveryduedatesReal timeproductavailabilityvs whatcanbeorderedConsolidationofmultiplelineitemsintooneordertominimizeinconvenienceandshippingcostsReal timeorderstatusandnotificationwhenthingsgowrong WhyDoSomething PainPointsandOpportunities Canyou Evaluateallsupplychainconstraintsandmakeaccuratedeliverypromisesinreal time Sourcemultipleitemsfromdifferentsuppliers consolidateanddeliverasasingleorder Providerealtimeorderstatusvisibilityandexceptionmanagement Balancecustomersatisfactionwithprofitablefulfillment Agenda FulfillmentChallenges WhyDoSomething i2SupplyChainExecution SCE SolutionHowDoesSCESolutionWork Whyi2TradeMatrixSCE TradeMatrixSCESolutionHowDoesi2Define Fulfillment Planandpromiseanorderbasedonrealtimeevaluationofallconstraints financial sourcing manufacturing logistics BrokerandadministertheorderacrossmultiplesupplychainsSourcemultipleorderitemsfrommultiplesuppliersandconsolidateasasingleorderPick pack ship anddeliverthefinalproduct s aspromisedMonitorandreportacrosstheentirefulfillmentnetwork detectorderexceptionsinreal timeandmanagethemfrom clicktoclunk i2providesend to endvaluechainsolutionsfore business CRM SCM SRM Suppliers Customers SupplierRelationshipManagementCollaboratingwithsuppliersindesign sourcing andbuying SupplyChainManagementThesupplyanddemandplanningandfulfillmentbridgebetweenSRMandCRM CustomerRelationshipManagementSatisfyingcustomersbypromisingandmanagingordersbetter faster Thei2SCMSolution i2SupplyChainManagementsolutionsprovideoptimizationtomaximizesupplychainvelocityandaccelerateorder to cashthroughcollaborativeplanningandexecution TradeMatrixSCESolutionDescription i2 sTradeMatrixSCESolutionisanintegratedsolutionthatenablesbusinessestoaccuratelypromiseanddeliverproductswhileensuringcustomersatisfactionandincreasedprofitability TradeMatrixSCESolutionDescription i2 sTradeMatrixSCESolutiondeliversend to endfulfillmentfrom Click to Clunk Real timeorderpromisinganddistributedorderadministrationLogisticsplanningLogisticsandshipmentexecution pick pack ship deliver TransportationManagement TMS IntegratedWarehouseManagement WMS andInternationalTradeManagement ITM capabilities throughpartners Globalvisibility exceptiondetectionandeventmanagementacrossthesupplychainInterfacestoaccountsreceivableandaccountspayable i2EnablesBusinessestoManageCustomerOrdersAcrossaHeterogeneousEnvironment Demand SupplyPlanningOrderPromisingLogisticsPlanningandExecutionGlobalVisibility ExceptionManagement Multi enterpriseSupply DemandChannels Retek Oracle MFGPro SAP JDE Legacy Agenda FulfillmentChallenges WhyDoSomething i2SupplyChainExecution SCE SolutionHowDoesSCESolutionWork Whyi2TradeMatrixSCE TradeMatrixSCESolutionTheTradeMatrixSCEProcess Plan Forecastdemandandpositiontheenterprisetomeetthatdemand givenallconstraintsPromise Promiseintelligentlybasedoncurrentsupplychaincapabilities aswellascustomerprioritiesandpreferences PartoftheTradeMatrixCRMSolution Execute Collaborativelyplanwithpartners thenexecute pick pack ship anddeliver perthecustomerpromiseMonitorandControl Senseandrespondtochangesinthestatusofinventory ordersandshipments Promise Execute MonitorandControl Plan TradeMatrixSCEProcess Plan Objective Forecastdemandandpositiontheenterprisetomeetthatdemandgivenallconstraints PartoftheTradeMatrixPlanSolution Plan Execute Promise MonitorandControl TradeMatrixCapabilities TradeMatrixSolutionBenefits CollaborativedemandplanningGlobalconstraintmanagementandoptimizationDynamicallocationplanningLogisticsplanningConfiguretoorder ImprovedforecastaccuracyReducedinventoryEnhancedsenseandrespondcapabilitiesOptimizedcustomerservicelevelsEmpowered satisfiedcustomers TradeMatrixSCEProcess Promise SupplychaininventoryvisibilityMulti enterprisepromisingMulti enterpriseorderadministrationIntelligentalternativeoffering TradeMatrixCapabilities TradeMatrixSolutionBenefits Improvedreal timeorderpromising akeydifferentiatorImprovedcustomerserviceatlowercostsIncreasedrevenueandreductioninlostsales Objective Promiseintelligentlybasedoncurrentsupplychaincapabilities aswellascustomerprioritiesandpreferences TradeMatrixSCEProcess Execute Objective Collaborativelyplanwithpartners thenexecute pick pack ship anddeliver perthecustomerpromise ShipmentcreationTransportationoptimization outboundandinbound TransportationmanagementPick packandshipIntegratedlogisticsexecution transportation warehousingandinternationaltrade ReducedfulfillmentcostsIncreasedtransportationassetutilizationCustomercommitmentsmetcosteffectivelyImprovedcustomerservice TradeMatrixCapabilities TradeMatrixSolutionBenefits Objective Integrateandcoordinatefulfillmentactivitiesusingconfigurableworkflows TradeMatrixCapabilities TradeMatrixSolutionBenefits Automatedexceptiondetection alertsandmanagement Multi enterpriseconfigurableworkflowsScalablearchitectureDistributedcomputing ImprovedexceptionmanagementenhancescustomersatisfactionReducedtimetoimplementation abilitytoquicklyconfiguretonewbusinessmodelsImprovedmulti serverscalabilityBehaveslikeasingleserver TradeMatrixSCEProcess Monitor Control HowDoestheTradeMatrixSCESolutionWork SupplyChainEventManager Monitor Control Agenda FulfillmentChallenges WhyDoSomething i2SupplyChainExecution SCE SolutionHowDoesSCESolutionWork Whyi2TradeMatrixSCE WhytheTradeMatrixSCESolution KeyDifferentiators i2 sTradeMatrixSCESolutionistheONLYend to endlogisticsandfulfillmentsolutionthatIntegratesplanning promising execution visibilityandeventmanagementDrivessuperiorcustomersatisfactionANDprofitablefulfillment withrapidtime to valueIsascalable configurable industrial strengthsolutionthatenhancessupplychainvelocityIsthesolutionofchoiceforshippersacrossmultipleverticalsandleading3PLsacrossNorthAmerica KeySCESolutionCustomers ConsumerGoods Retail SCECustomerSuccessStory CypressSemiconductor CustomerOverview 1 2BGlobalSemiconductorCompanyMulti channel Multi divisionComplexityCustomerChallengesMultipleOrderCaptureMethodsOrderLifecycleManagementInaccuratecustomerpromisesPick PackandShipprocessesInternationalTradeCompliance i2SolutionsDistributedOrderManagementSCESolutionDemandFulfillmentTransportationPlanningIntegrationtoInternationalTradeManagement Capstan IntegrationtoWarehouseManagement EXE CustomerBenefitsSingleFacetotheCustomerConsolidatedInvoicingReal timeOrderPromisingIntegratedLogisticsPlanning ExecutionacrossTMS WMS ITMMulti divisionOrderVisibility Thefoundationofmanagingcustomerrelationshipsincludesdemandplanning intelligentordercapturingandpromising end to endordermanagement andfulfillmentplanningandexecution i2 sdecision supportandexecutionsolutionshaveempoweredCypresstoalignourbusinessaroundmakingandmeetingcustomerordercommitments RobertMorse VPofPlanning CypressSemiconductor SCECustomerSuccessStory Lipton CustomerOverviewSubsidiaryofUnilever world ssecondlargestconsumergoodscompany leadingtheUSmarketinsalesoficecreamsandteabasedbeveragesCustomerChallengesTransitionfromatraditional manufacturingpush strategy make to stock toahighlyresponsivemake to orderstrategytoimprovecustomerservicewhilesimultaneouslyreducingcosts i2SolutionsConsumerPackagedGoods CPG SolutionTradeMatrixSCESolution TMSCustomerBenefitsDynamicviewofsupplychainfromdataperspectiveReductionininventoryEndtoendshipmenttrackingandmonitoringLowertransportationcostswithhighercustomerservicelevels CustomerSuccessStory BestBuy CustomerOverviewThelargestvolumespecialtyretailerofconsumerelectronics personalcomputers entertainmentsoftware andappliancesCustomerChallengesEnsurelogisticsinfrastructurecanhandlefuturegrowthanddelivervaluethrough VisibilityimprovementstohandlecontinuousmovesSystematiccarriermanagementbylaneIntegrationwithlegacysystem i2SolutionsTradeMatrixSCESolution TMSTransportationManager TransportationOptimizer LoadConfigurator TransportationBidCollaborationTransportationModelerCustomerBenefitsReducedtransportationcostsImprovedloadconsolidationReducedinventorycarryingcostsShortenedtransittimes TLvs LTL Improvedcarrierrelationships WhyNow CustomerBenefits StrategicImprovedcustomersatisfactionandloyaltyIncreasedcompetitiveadvantagefromdifferentiatedcustomerfulfillment FinancialIncreasedrevenuefromcustomersatisfaction loyaltyandreferralsReducedwarehousing transportationandreturnscosts 5 to20 Increasedprofitabilityandassetutilization 10 to20 Reducedworkingcapital 5 to20 fromlowerinvento

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