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外研社 新职业英语 IT英语Unit6 教 案授课时间 班 周星期 第 节 班 周星期 第 节 班 周星期 第 节课 次21学时数2授课形式(请打)纯理论 纯实践 理实一体化 习题课 其他授课题目 Unit 6 Warming up & Global Reading A: Basic Computer Maintenance Everyone Should Do教学目的1. Ss develop a vocabulary list suited to the theme “ After-sales Service”2. Ss have a general understanding of Reading A. 教学重点1. The main idea and the structure of Reading A.2. Master the key words and language points.教学难点1. How to use the key words and expressions in Reading A.2. Analysis on the text structure.使用的教具/多媒体/仪器/仪表/设备等Textbook; PPT; CD教学方法Pair-work; Discussing, Lecturing参考资料 English for Careers (IT English)教学基本内容及设计Part I Warming-up 20 minutesTask 15 minutesWork in pairs and decide which picture show the correct way of after-sales service.Task 215 minutesWork in groups of four and discuss the question.Objective: Learn to deal with complains.Part II New words in Reading A15 minutesObjective: Ss can get familiar with the new words and expressions, etc.Steps: Ss listen to the new words and expressions, etc. Ss read the new words and expressions, etc.Part III Discussion before Reading A 10 minutesObjective: Ss get ready to know about basic computer maintenance.Steps: Ss work in pairs or small groups to survey the questions. Write any useful vocabulary on the board. When Ss have finished talking, get one or two pairs to present an oral report of what they find out. Give each speaker a time limit. The rest of the class should listen and compare the answers and be prepared to discuss with the speakers.Part IV Reading A Language Points 40 minutes Paragraph 11. improvement: n. an act of improving or a statement of being improvede.g. We need to carry out some improvements to the computer system.Paragraph 22. remove: v. take something or someone away from a place.e.g. I guess they removed me from the guest list.3. regularly: adv. oftene.g. I do morning exercise regularly.Paragraph 54. removal: n. the act of removing or being remove.e.g. The removal of these blocks will take quite a while.Paragraph 65. fragment: n. a small piece of something that has broken off or that comes from something largere.g. The little girl dropped a vase on the ground and it broke into fragments.6. sealed: adj. shut with something that prevents air, water, etc, from getting in or out e.g. You should keep theses sealed envelopes very carefully.课后作业/思考题Prepare listening and speaking of Unit 5教学后记说明:1.课程教案应按授课次数编写;重复班授课不再另行编写教案。2.合班课的“授课时间”可以集中填写。外研社 新职业英语 IT英语Unit6 教 案授课时间 班 周星期 第 节 班 周星期 第 节 班 周星期 第 节课 次22学时数2授课形式(请打)纯理论 纯实践 理实一体化 习题课 其他授课题目 Unit 6 Detailed Reading A & Listening and Speaking 教学目的1. .Enhance listening and speaking skills related to the theme of this unit2. Ss handle a conversation on after-sales services.教学重点1. Detailed Reading A2. Useful expressions handling a conversation on after-sales services.3. Cultivation of team work; listening skills教学难点1. How to handle a conversation on after-sales services.2. Listening skills.使用的教具/多媒体/仪器/仪表/设备等Textbook; PPT; CD教学方法Explanation and demonstration参考资料 English for Careers (IT English) 教学基本内容及设计Part I Reading ATask15 minutesBefore reading the passage, see how much Ss know about computer maintenance by answering the following questions.1. What kind of computer problems usually trouble you?2. What methods would you take to solve computer problems?Task 215 minutesObjectives: Ss can fill in each blank with an appropriate sentences.Steps:1. Ss read the direction and given sentences in this task.2. Ss read the passage carefully and put the appropriate sentence into each blank.3. Check the answers. Task 3 10 minutesObjective: Ss can accurately match the problems with an corresponding possible methods.Steps:Ss read the problem and possible methods.Ss read the passage and do the match work.Check the answers.Part II Listening45 minutesTask 15 minutesObjective: Ss can choose the items mentioned in the listening exercises.Steps: Pre-teach the expressions. Ss do this exercise alone and then compare the answers with a partner. Check the answers with the whole class.Task 2 10 minutesObjective: Ss can understand complaints and responses.Steps: Listen and finish the exercise.Task 310 minutesObjective: Ss can accurately match the word with definition.Steps: Listen and finish the exercise.Task 410 minutesObjective: Ss can find details to correct wrong informationSteps: Listen and finish the exercise.Task 510 minutesObjectives: Ss can listen for specific information about customer care. Steps: Listen and finish the exercise.Part III Speaking25 minutesTask 1Objectives:Ss learn how to make complaints and respond to complaints.Task 2Objectives:Ss learn how to deal with an angry customer.Task 3Objectives:Ss learn how to deal with a complaint by telephone.Task 4Objectives: Ss learn about after-sales service 课后作业/思考题Review what we have learned this period .教学后记说明:1.课程教案应按授课次数编写;重复班授课不再另行编写教案。2.合班课的“授课时间”可以集中填写。外研社 新职业英语 IT英语Unit6 教 案授课时间 班 周星期 第 节 班 周星期 第 节 班 周星期 第 节课 次23学时数2授课形式(请打)纯理论 纯实践 理实一体化 习题课 其他授课题目 Unit 6 Reading B & Writing: After-sale Email教学目的Ss understand and write an after-sale Email教学重点1. The main idea and the structure of Reading B.2. The format of an after-sale Email教学难点1. How to use the key words and expressions in Reading B.2. Understand and write an after-sale Email使用的教具/多媒体/仪器/仪表/设备等Textbook; PPT; CD教学方法Explanation and demonstration参考资料 English for Careers (IT English) 教学基本内容及设计Part I Reading B55 minutes 45 minutesTask1 10 minutesObjective: Ss can find specific information to answer the given questions .Steps: Ss read the direction and given questions in this task. Ss read the passage carefully and answer the given questions. Check the answers.Task 2 Fast Reading 15 minutesObjective: Ss can understand specific information and decide whether the given statements are true or false.Steps: Ss read the direction and given statement in this task. Read the passage and write down T or F. Check the answersTask 3 Detailed Reading 15 minutesObjective: Ss can understand the passage and put the steps in order.Steps: Ss read the direction and given steps in this task. Ss read the passage carefully and rearrange the steps.Check the answers.Task 4After Reading 15 minutesObjective: Ss can comprehend the specific information taken from the given text.Steps: Ss read the passage. Ss complete the task. Ss compare their work with others. Select Ss to present their work. Part II Writing 35 minutesTask Objective: Ss can correctly write an email.Steps: Ss read Writing Task.Ss discuss in small groups to list point that should be included in the email.Ss work on the task individuallyProvide help if needed. Comment briefly.Suggested Answers:1. Clean your computers hard drive regularly2. Remove invalid registry entries3. Remove unneeded startup items.4. Defragment your hard drive5. Scan/Remove malware课后作业/思考题Finish exercises in textbook and prepare project in unit 5教学后记说明:1.课程教案应按授课次数编写;重复班授课不再另行编写教案。 2.合班课的“授课时间”可以集中填写。外研社 新职业英语 IT英语Unit6 教 案授课时间 班 周星期 第 节 班 周星期 第 节 班 周星期 第 节课 次24学时数2授课形式(请打)纯理论 纯实践 理实一体化 习题课 其他授课题目 Unit 6 Vocabulary and structure & Project教学目的Help Ss learn more about the ways to offer after-sales service. Ss practice language skills through exercises 教学重点1. Presentation and discussion.2. Translation exercises.教学难点1. How to make a presentation and raise questions to the presenters.2. Exercises for words and structures.使用的教具/多媒体/仪器/仪表/设备等Textbook; PPT; CD教学方法After-class research and practice参考资料 English for Careers (IT English) 教学基本内容及设计Part I Project35minutesObjective: This project is an integrated task that requires Ss to work together and go through the process of maintenance and consultation. Ss should list the maintenance and consultation. Ss should list the main problems of personal computers. Students are also required to provide solutions. Finally, Ss should give advice on preventing such problems.Steps: Grouping. Divide the class into groups. There are several ways: Ss pick up their own partners; Teachers group fast learners with slow learners; Ss find their partners by drawing lots. Defining project. Go through the project with the class and clarify requirements. Timing & cooperation. Give Ss the deadline for completion and guidelines on working together. Presentation. Ss present their evidence for completion. In this project, they need to share the handout with other groups an

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