新航标英语 Unit 1.ppt

新航标职业英语综合英语1 VocationalEnglish Background GettingReady TextA LanguageFocus TextB VocationalFocus SkillFocus PracticalLearning 顾问总主审 刘黛琳 总主编 蒋秉章 本册主编 许振雅刘军凌伟卿 外籍主审 LauraBlacks 英 DanJenkins 美 编者 刘军王前封萍 徐辉韩智渊 光盘制作 博速软件 1 Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 2 Unit1Reception Areceptionist smainresponsibilities Preparationstobemadebeforereceivingaforeignvisitor Areceptionist smainresponsibilities Areceptionist smainresponsibilities Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 3 Areceptionist smainresponsibilities 6 Providethehighestpossiblelevelofcustomerservicewhentakingandrelayingmessages Unit1Reception Areceptionistisapersonwhoreceivestheguestswhocometovisithis hercompany Assuch areceptionististheinitialcontactavisitormakeswiththecompany andishenceinapowerfulpositioninwhichtoaffectthewaythecompanyisperceived Areceptionist smainresponsibilitiesareasfollows 2 Communicatewell bothinternallyandexternally withcustomers 1 Buildgoodcustomerrelationsinaprofessionalmanner 3 Developeffectivelisteningskillsandreactappropriatelyondifferentoccasions 4 Takeappropriateactionwhendealingwithdifficultcallersandawkwardcustomers orwhenhandlingcomplaints 5 Managethereceptionarea Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 4 1 Acquirebackgroundinformationfromthemissionorganizerordirectlyfromthemanagementofthecompany includingthepurposeofthevisit Preparationstobemadebeforereceivingaforeignvisitor Unit1Reception 2 Knowthenameandtitleofthevisitor 3 Makesurethevisitoristobemetbyapropercounterpartfromthecompany i e apersonofthesamerank 4 Learnthevisitor sagendafortheremainder 其余 ofhis hertrip 5 Checkthevisitor smainproductlinesandcustomsinhis herowncountry 6 Briefyourselfonthebusinessandculturaletiquetteofthecountry 7 Prepareapromotionalpack 宣传包 withappropriatematerials includingpricelists translatedintothevisitor snationallanguage Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 5 Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 6 MeetingForeignersatanAirport Unit1Reception Before reading While reading Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 7 1 Whatpreparationsshouldthehostsmakebeforemeetingtheirvisitorsattheairport 2 Howcanyoumakethegreetingsigneye catchingtothevisitors ExerciseA Readthetextandanswerthefollowingquestions Beforemeetingtheirvisitors theyshouldcheckaheadoftimetomakesuretheflightisonscheduleandgototheairportearly Acomputerlaserprintoutofthevisitors namesinextra largetypeworkswell Thesignshouldbeprintedinthevisitors mothertongue Ifthevisitors companylogocanbeprinted thatwouldbeevenbetter Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 8 3 Whoshouldmaketheindividualintroductions 5 Whoshouldhelpthevisitorscheckinatthehotelbookedbythevisitorsthemselves 4 Whyshouldthehostsletthevisitorscontroltheirfirstday sschedule ExerciseA Amemberofthehostteam Thevisitorswillbejet lagged soletthemgetsomeresttogetusedtothenewtimezoneinsteadofplanningsomethingbig e g conductingbusiness Noactualbusinessshouldbedoneuntilthevisitorsarewellrested Thehostteam Readthetextandanswerthefollowingquestions Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 9 ExerciseB Thearticletellsuswhattomakebeforemeetingvisitorsat Inaddition thearticleillustrateshowtomeetvisitorsinamanner Fillintheblankstocompletethemainideasofthetext preparations anairport business like Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 10 ExerciseC Discusswithyourpartner andthenfillintheblankstocompletethefollowingtableaccordingtothetext airport hotel theflightisonschedule immigrationandcustoms thevisitors anewbusinessventure anewculture satisfiedwiththeservice Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 11 Paragraph1 Often companieswillwishtomeettheirforeignvisitorsattheairport Beforemeetingthevisitors theyshouldcheckaheadoftimetomakesuretheflightisonschedule gototheairportearlyandmakeeverypossibleefforttohelpthevisitorsgetthroughimmigrationand 译文 Unit1Reception customs Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 12 Paragraph2 Counterpartsfromthecompany i e personnelofthesamerank shouldmeetthevisitorsattheairport Thehostgroupshouldincludeaninterpreter ifnecessary Prepareatasteful professionalsigninordertocatchtheeyeofthevisitors Acomputerlaserprintoutoftheirnamesinextra largetypeworkswell Printthesigninthevisitors mothertongue Ifthevisitors companylogocanbeprinted thatwouldbeevenbetter Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 13 Paragraph3 Aprivateroom oranareaofftotheside shouldbesetapartforthegreetingceremonyattheairport Makeaculturallyrelatedpresentationsothatthevisitorsfeeltheyareenteringnotonlyanewbusinessventure butalsoanewculture Amemberofthehostteamshouldmakeindividualintroductionsinawell orderedmanner Awelcomingpackofinformationshouldbedistributedtoeachmemberofthevisiting Unit1Reception team Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 14 Paragraph4 Thegreetingceremonyshouldbebrieftomakethevisitorsawarethattheywillbetakentotheirhotelassoonaspossible Ifthevisitorsarriveinthemorning itiscertainlyacceptabletoextendadinnerinvitation However rememberthatthevisitorswillbejet laggedwhentheyarrive Don tplananythingbigfortheirfirstday justletthemgetsomerestandadaptthemselvestoanewtimezonethatmaybefour six ormorehoursdifferentfromtheirown Itisbetterforthevisitorstodecidethefirstday sschedule Don tconductactualbusinessuntil Notes Unit1Reception thevisitorsarewellrested Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 15 Paragraph5 Afterdrivingthevisitorstotheirhotelatthehost sexpense thehostteamshouldhelpthevisitorscheckinnomatterwhomadethebooking Checkbacklatertomakesurethatthevisitorsaresatisfiedwiththeserviceatthehotel Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 16 Unit1Reception Vocabulary Structure Translation LanguageFocus Grammar Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 17 AChoosethecorrectformofthewordstocompletethefollowingsentences 1 accept acceptance acceptablea Thetermsofthecontractaretous b Thenewlawsgainedwidespread 2 satisfy satisfactory satisfactiona Weshouldthecustomers need b Thereadingabilityofthestudentsis 3 introduction introductory introducea PleaseallowmetoMr Blacktoyou b Marymadeafewremarks acceptable acceptance satisfy satisfactory introduce introductory Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 18 Vocabulary 4 conduct conductor conductiona Wedecidedtoanexperiment b Woodisapoor 5 adapt adaptable adaptationa Wemustourselvestothechangedconditions b Humansareinfinitely conduct conductor adapt adaptable Unit1Reception AChoosethecorrectformofthewordstocompletethefollowingsentences Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 19 Vocabulary BMatchthewordsinColumnAwiththeappropriatephrasesinColumnB 1 Make2 Meet3 Catch4 Conduct5 Print6 book a theeyeb ahotelc aneffortd thelogoe businessf aforeigner Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 20 Vocabulary CCompletethesentencesbelowwiththecorrectformofthewordsandphrasesinthebox onscheduleextendactualindividualincludeentercheckinbrief 1 Alotofyoungpeoplethelabormarketeachyear 2 Thetrainarrived 3 Heawarmwelcometotheforeignvisitors 4 Ateachercannotgiveattentiontohispupilsifhisclassisverylarge enter onschedule extended individual Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 21 Vocabulary onscheduleextendactualindividualincludeentercheckinbrief 5 Theuniversitytencolleges 6 What sthepositionoftheship 7 IattheHiltonHotelyesterday 8 Theoldmanroseandmadeaspeech includes actual checkedin brief Unit1Reception CCompletethesentencesbelowwiththecorrectformofthewordsandphrasesinthebox Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 22 Structure AStudytheexampleandrearrangethewordsandphrasesintocorrectsentences 1 ifnecessary you could work on SaturdaysandSundays e g he allday would work allnight and ifnecessary Hewouldworkalldayandallnight ifnecessary 2 ifnecessary I buy will insteadof aDVDplayer aTVset CouldyouworkonSaturdaysandSundays ifnecessary IwillbuyaDVDplayerinsteadofaTVset aTVsetinsteadofaDVDplayer ifnecessary Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 23 Structure 3 ifnecessary you athome contact can me 4 ifnecessary you use these can reference books Thestudentscanrefertoadictionary ifnecessary Youcanusethesereferencebooks ifnecessary Youcancontactmeathome ifnecessary 5 ifnecessary thestudents referto can adictionary Unit1Reception AStudytheexampleandrearrangethewordsandphrasesintocorrectsentences Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 24 Structure BStudytheitalicizedpartoftheexamplesentencesandcomposesentenceswiththesamestructuresusingthewordsandphrasesinparentheses 1 e g Itisacceptabletoextendadinnerinvitation sell theoldhouse atsuchaprice ItisacceptabletomovefromjobtojobintheUnitedStates Itisacceptabletodropoutofschooltopursueyourdreams Itisacceptabletoselltheoldhouseatsuchaprice dropoutofschool topursueyourdreams fromjobtojob move intheUnitedStates Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 25 Structure 1 e g Don tplananythingbigfortheirfirstday justletthemrestandadaptthemselvestothetimezone misstheopportunity seizeit reachyourgoals Don tbeanonlooker justplaybasketballandhaveagoodtime Don twasteyourtime justgoonwithyourworkandfinishitatonce Don tmisstheopportunity justseizeitandreachyourgoals wasteyourtime goonwithyourwork finishitatonce beanonlooker playbasketball haveagoodtime Unit1Reception BStudytheitalicizedpartoftheexamplesentencesandcomposesentenceswiththesamestructuresusingthewordsandphrasesinparentheses Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 26 Translation ATranslatethefollowingsentencesintoChinese 1 Thelittlegirlstooduptryingtocatchtheteacher seye 2 Ifeveryonestaysinline we llgetthroughthecheck inproceduremorequickly 请务必按时完成 如果大家都排好队 我们就会更快地完成登记手续 那个小女孩儿站了起来 试图吸引老师的注意力 3 Pleasemakesuretofinishonschedule 我将尽一切努力准时到达那里 4 Iwillmakeeveryefforttogetthereontime 这些费用包括在账目中吗 5 Aretheexpensesincludedintheaccount Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 27 Translation 1 他对希尔顿酒店的服务非常满意 besatisfiedwith 2 他自费印刷了外国公司的标志 atone sownexpense Webelievethesalesrepresentativesmeetingwillstartonschedule Hehadthelogooftheforeigncompanyprintedathisownexpense HeisverysatisfiedwiththeserviceattheHiltonHotel 3 我们相信销售代表会议将准时开始 onschedule Aren tyouawareitisimportanttoknowhowtoreceiveforeignvisitors 4 难道你没有意识到知道如何接待外宾很重要吗 aware Whenyougotoacountry youmustadaptyourselftothenewcustoms 5 当你到一个国家 你必须使自己适应新的风俗 adaptoneselfto ATranslatethefollowingsentencesintoChinese Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 28 Grammar Unit1Reception Nouns Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus ADecideiftheunderlinedwordiscountable C oruncountable U WriteCorUinthespaceafterthesentence 1 Addalittlemoreoil 2 Thechickenontheplateisyours 3 Ieatthreeeggseveryday 4 Ihavealotofhomeworktodo 5 Wedidn tseeanymilkonthetable 6 Shedoesn thaveahope 7 Theyneedtocleantheglasses 8 Hepickedupastone 9 Thereislifewherethereiswater 10 Weboughtanewironthedaybeforeyesterday U U U U C U C C C C 29 Grammar Unit1Reception Nouns Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus BCompletethefollowingsentencesbychoosingA B C orD 1 The1950sweretheyearswhenshewroteone afteranother andwhenherfirstcollectionof waspublished A poem poetryB poetry poemC poem poemD poetry poetry2 Atonetimeacarwasjustsomethingtherichdrovefor ratherthan asoftransportation A apleasure ameansB pleasure meansC pleasure ameansD apleasure means 30 Grammar Unit1Reception Nouns Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus BCompletethefollowingsentencesbychoosingA B C orD 3 Wehavetodriveslowlyonthecrowdedmotorwaysastherewon tbe topass A roomB theroomC roomsD manyrooms4 Whilebrushingmy infrontofthemirror IfoundIhad A hairs afewwhitehairsB hair afewwhitehairsC hair alittlewhitehairD hairs littlewhitehair 31 Grammar Unit1Reception Nouns Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus BCompletethefollowingsentencesbychoosingA B C orD 5 Tomisascholarof Particularly hehas ofworldhistory A wideknowledge agoodknowledgeB awideknowledge goodknowledgeC awideknowledge agoodknowledgeD wideknowledges agoodknowledge6 Thereis andnot beingdone A toomuchtalk enoughworksB toomuchtalk enoughworkC toomuchtalks enoughjobsD toomuchtalk enoughjob 32 Grammar Unit1Reception Nouns Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus BCompletethefollowingsentencesbychoosingA B C orD 7 Astheproverbgoes no no A paining gainingB pains gainsC pain gainsD pains gain8 Weareafraidwewillmissthe5 30trainifwearedelayedby A aheavytrafficB heavytrafficsC heavytrafficD theheavytraffics 33 Grammar Unit1Reception Nouns Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus BCompletethefollowingsentencesbychoosingA B C orD 9 Thegirlscouldn thave inteaching andI msurenoneofthemcouldhavehad inahighschoolbeforegraduation A muchexperience anexperienceB manyexperiences experienceC anexperience experiencesD experience experience10 Wouldyoulike sir Well formywifeandacupofteawithmilkandsugarforme please A someicecream strawberryicecreamB icecreams strawberryicecreamC someicecreams strawberryicecreamsD anicecream strawberryicecream 34 Paragraph1 Ifyouareoneofthesalesstaff youneedtomastervariousinterpersonalskillsinordertodealsuccessfullywithforeignvisitors 译文 Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 35 Paragraph2 Dosomeresearchaheadoftimeonthebusinessandsocialprotocolsofthecountrythatyouwilldobusinesswith Bepoliteandsensitivetotheirconduct Bemindfuloftheirindividualhabits Becarefultonoticehowlongtheyholdeyecontact whichtitletheyuse andhowtheygreetyou whetherwithaboworahandshake andthenrespondinkind 译文 Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 36 Paragraph3 Keepaproperdistancebecausedifferentcultureshavedifferentnormsforpersonalspace Forexample intheUSA whenyou rehavingaconversationwithsomeone thepersonalspaceisusuallybetween18and30inches Othercountriesmayhaveadifferentideaofwhatisanappropriatedistanceapart 译文 Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 37 Paragraph4 Trytoestablisharelationshipwhendoingbusiness Manyforeignbusinessexecutivesprefertoestablishstrongpersonalrelationshipspriortodoingbusiness Respectthisprotocolandgettoknowyourforeignguestsonapersonalbasispriortodoingbusiness 译文 Unit1Reception withthem Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 38 Paragraph5 Introduceyourforeignvisitorstoyourtoprankingexecutives Manyforeignvisitorsexpecttomeetthehighest rankingexecutivesfirst Also outofrespect besuretoaccepttheirbusinesscardswithbothhandsandreadthemfrontandback 译文 Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 39 Paragraph6 Itisessentialforsalesstafftodevelopinterpersonalskills Themoreyouunderstandthecustomsofyourforeignvisitor thebetteryourchances 译文 Unit1Reception ofsuccesswillbe Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 40 Workingroups YouareagreenhornintheNewTimesInternationalTradingCo Ltd andyourcompanyhasjustreceivedaletterregardingabusinessvisitfromtheSunriseTradingCo Ltd intheUSA Youarerequestedtoreceivetheforeignvisitorat4 00intheafternoononDecember7th ReceivingForeignVisitors Unit1Reception Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 41 Unit1Reception Step1 RefertosomereferencebooksorsearchontheInternet andthenfilloutthefollowingformaboutthebusinessetiquetteofyourforeignvisitor BusinessEtiquetteintheUSA Dressingconservativelyisalwaysingoodtaste Womencanwearbusinesssuits dresses orpantsuits 女子穿的下身为裤子而非裙子的套装 Menshouldwearabusinesssuit Ahandshakeshouldbefirmandbrief Maintaineyecontactduringthegreeting Inmostsituations youcanbegincallingpeoplebytheirfirstnames Informalcircumstances usetheirtitlesandsurnamesasacourtesy Businesscardsareexchangedwithoutformalritual Background GettingReady TextA TextB VocationalFocus SkillFocus PracticalLearning LanguageFocus 42 Unit1Reception Step2 Masterthefollowingkeyexpressionsaboutreceivingaforeignvisitor andmatcheachexpressioninColumnAwithitsChinesemeaninginColumnB 1 Arriveattheairportaheadoftime 2 Checkthearrivalterminaltoconfirmtheactualarrivalgateandarrivaltime 3 Walktothearrivalgateandmeetthevisitor 4 Gothroug