英语导游教程课后答案

Unit 1 2 1 Patriotism observance and integrity service work independently English proficiency etc 2 Ability not only to pinpoint the sites such as tourist attractions hotels and restaurants on the way but also locate nearby tourist attractions in case the guests need to break up the monotony of the routine trip 3 humor can help to set the keynote of the group Know well when and how to use humor Humor can energize and motivate the guests to have more relaxing experience it is a powerful strategy for diffusing tense situations 6 Tour guide comrrronly works long hours and the job is demanding doing a lot of talking walking and other physical things So he she must be in good health aro energetic 7 take on challenges a positive attitude toward difficult tasks Be willing to admit mistakes initiativelv 8 By embracing a positive and persistent attitude you will be able to overcome all the problems you confront 9 tour guides are not liven any salary 10 sacrifice time away from home and disintegrate whatever social life you have when you re out touring 四 1 rich history and culture 2 taking measure to refrain potential danger from occurring 3 win the trust and confidence of the elients 4 providing high quality service for the guests 5 economic downturns political upheaval epidemic etc 6 commission and tips of each group 7requires a combination of competences 8 fine professional knowledge 9diversity of religious belief and individual differences 10 be in respect for all related staff Unit 2 四 1 has a thorough familiarity with the geography history of a certain area 2 a guide works at the forefront of the travel industry 3 when a complaint or a dissatisfaction of the arrival of the guests 5 provides the guests with a personalized sightseeing experience 6 lead being penalized or deducted merits 7 making timely and thoughtful decisions 9 follow the guidelines for day to day tour management 10 would possibly jeopardize your health Unit3 四 1 Shape the first impression on the travel agency 2 Greet and meet us at wharf from far away in person 3 Confirm the name list upon the guests arrival 4 winning the confidence and respect of your guests 5 an affirmative nod and eve contact 6 in case any damage or lost occur 7 Getting thins done effectively and professionally 8 Goes for a long way 9 for locating your group promptly 10 the number of the guests isn t in accordance with the planned one unit 4 二 1 Because he she lacks both skills and experience 2 They have a positive attitude toward China 3 History culture geography and architecture 4 Because they often lack of experience 5 To add interesting poignant or funny stories about human experiences along with the facts to make history come to life for the tourists 6 first tour guides must rid themselves of any prejudices toward any group of people second a tour guide must know the basic sensitivities of certain cultures 7 simply because he has experience in giving tours 8 yes it is 9 insufficuient competency based skills and unsufficient experience 10 beijing is located in the warm temperate zone which gives it a continental monsoon climate The average temperatures of the hottest month july and the coldest month January range from 27and4 6 below zero 四 1 to discover his or her areas of weankness 2 tough and complicated 3 insufficient English proficiency 4 is another common pitall for new tour guides 5 be able to discuss a variety of interests 6 prepare your schedule in advance 7 lack sensitivity in discerning the needs of their guests 8 to raise cross culture awareness 9 to utilize all resources possible 10 political and administrative center unit5 四 1 sonveniently located in major intersections and downtown area 2 savoury items may include a wide choice of pickles vegetables 3 is available 24 hours 4 provides authentic Cantonese cuisine 5 various dim sum congee eith kinds of extra ingredients 6 has earned it a high reputation 7 room service and dining 8 is above average level 9 are used in the roasting process to add to the meat a distinctive aroma 10 order something different to meet his special dietary need unit6 二 1 an itinerary is a detailed schedule or a suggested route for a journey 2 changes of times dates activities lodging and meals on the tour 3 the guide must double check the itinerary at the time of pre tour and verify it with the tour leader international tour guide or independent travelers after the greeting 4 decline politely providing acceptable reasons for the decisions explain that the travel service it not authorized to make the change advisable requests proposed by the tour leader must be relayed to the travel agency for further instructions 5 The first step toward it is to offer an apology for the errors providing an acceptable narration Ask for forgiveness and try best to accommodate the guests 6 In form the staff working for the next destination to make arrangement for checking out canceling meals vehicles etc 7 Extend the touring time to a certain time in specific places or increase some activities that are not included the with package to fulfill reasonable requests 8 They will receive demerits 9 Otherwise the act violates the regulation issued by the regional tourist administrations which can be cause of demerits 10 He must gain approval of both the company and the guests and obtain signature of the tour leader or an independent traveler as well L 四 1 cope with changeable weather and unexpected emergencies 2 it is crucial responsibility of a TG 3 through rational negotiation and discussion 4 work out as planned 5 meet the rational and possible requests 6 offer an apology for the errors 7 take good use of limited time 8 the best way to keep the group happy 9 to keep your cool and avoid any aggressive remarks 10 runs smoothly and feeficiently unit7 1 museums historic and cultural sites historical societies physical landmarks 2 Pre boarding procedures on bus tour walking tour narration 3 Begin by confirming the accurate time for morning call breakfast ahead of scheduledtime for assembling 4 20 minutes 5 Because some toilets poorly equipped in some scenic spots and most toilets don t provide toilet paper 6 A tour guide plays a key role of interpreter and dissemination of information about the history characteristics overview of an area for the international tourists 7 Thus to guarantee an educational and entertaining tour experience enhance their understanding of other cultures as well 8 A megaphone improves the quality of the tour so that tourists can hear clearly what the tour guide is saying 9 A megaphone improves the quality of the tour because no one doesn t have to crowd to the front of the group or strain to hear what the tour guide is saying 10 Provide not only educate and inform the guests but entertain them as well find and use quotes and anecdotes folklores to drive home key points 四 1 Insure a guide to conduct the tour smoothly 2 Are noisy and jumbled 3 To allow enough time for them to get prepared 4 To bring personal items for the tour 5 Insist in staying in the hotel 6 Everyone sit back leisurely 7 And enterained and educational tour experience 8 To prevent the guests from wandering away 9 To exhibit his guiding skills 10 Convincing understandable and impressive Unit8 1 there are a range of activeities such as sports parties hanquets performances etc 2 the guide should ensure that the reasons for refusal are explained eleraly and patiently to the guests 3 Water sports such as snorkeling sea kayaking swimming beach volleyball parasailing etc 4 This kind of activities include dinner parties with local cuisines cocktail parties barbecue dinners buffets and so on 5 Don t forget to tell them the main activities that the destination offers admission costs what each activity contains a detailed description of the activity and which locations it is available in each guest or at least the tour leader should be given a guide map which includes color coded maps exaxt directions distances and driving times 6 At a very large venue the guide should remind guests not to wander off and should watch guests movements and surroundings for potential mishaps 7 Such as nightclubs Karaoke bars and other entertainment places with live shows performances dinner and local opera show and live music bands and so on 8 The diversity of optional activities in an indispensable part of the tour 9 The guest a special invoice known as a receipt which the store will offer a refund if the goods has any flaw 10 What kind of services they will be offered and how safe they need to feel L 四 1 courteous and attentive to guest s needs 2 for refusal are explained clearly and patiently to tourists 3 dinner parties with local cuisines cocktail parties barbecues buffets and so on 4 to make reservation and assist with relevant arrangement 5 savoring prestigious Chinese food 6 as long as time permits 7 is an indispensable part of the tour 8 Chinese handicrafts enjoy a great popularity 9 The etiquettes associated with eating in china 10 A Chinese folk acrobatic show Unit 9 1 all kinds of unpredictable accidents can arise 2 to maintain the safety of the guests 3 as long as the safety of the guests is concerned 4 by providing a detailed description of the tourist 5 give a detail description of the whole occurrence 6 if the food is stale or contaminated 7 precautionary measures must be taken 8 remind the guests to double check their personal items 9 crimes such as theft robbery or fraud 10 we are terribly sorry for the terror you experienced unit 10 1 form a favorable first impression of a tour guide 2 double check the exact numbers of the luggage 3 take the opportunity to make apology 4 if not for the understanding and support 5 hospitable and generous fortable accommodation and the diversity of the cuisine 7 exhausted and desperately homesick 8 by providing a modest tip or gratuities 9 favorable can go a long way 10 promote the tour products unit11 三 1 mogao caves mount tainshan peking man site at zhoukoudian the great wall mount huangshan 2 The yangze river yellow river Heilongjiang river Pearl river 3 New year spring festival international working women s day tree planting day 4 The inscriptions and seal on the paintings not only can help us to understand the painter s ideas and emotions but also provide decorative beauty to the painting 5 China will be the world s top tourist destination and fourth in out bound tourist numbers 6 To protect its opium trade Britain launched the war of aggression against china in 1840 7 The qing court signed the humiliating treaty of Nanjing with Britain 8 Because the practice of writing it is either relaxing or self entertaining 9 Anything that may attract a tourist to visit can be called tourist resources 10 High mountains elegant rivers springs and waterfalls rich and varied folk customs rare species scenic spots and historical sites distinctive opera music and dance and world famous cuisine 四 1 Yangtze river is the longest river in china and the third longest in the world it has a total length of 6300 kilometers it connects such important cities as shanghai Nanjing wuhan and chongqing 2 Until the provisional government of the republic of china was founded the monarchy that had existed in china for 2000 years came to an end 3 In the fifty years since the founding of the people s republic of china especially in the two decades since the initiation of reform and opening to the outside world china s socialist construction has scored great achievements that have attracted world attention 4 In 221BC qinshihuang the first emperor of the qin dynasty ended the rivalry among the independent principalities in the warring states period and established the first centralized unified multinational feudal state in Chinese history the qin dynasty 5 Confucius founder of Confucianism stress Ren and Li referring to respect for the system of social hierarchy 6 The tian chi in the tianshan mountains in xinjiang autonomous region is 1910 meters above sea level This 105 meter deep lake is crystal clear the high mountains surrounding it carpeted with green grass and colorful flowers 7 China s climate ranges from extremely dry desert like conditions in the north and west to the rain and heat of the tropical monsoon in the south and southeast 8 In 1842 the corrupt qing court signed the humiliating treaty of Nanjing with britain which marked the reduction of china to a semi colonial semi feudal country 9 The establishment of nature reserves has put a number of representative and typical natural eco systems with scientific research value as well as rare and endangered species under effective protection 10 The world tourism organization predicts that by 2020 china will be the world s top tourist destination and fourth in outbound tourist numbers with 100 million Chinese people traveling abroad every year Unit 12 pass gunpowder paper and printing 2 The Chinese written language 3 In 221 BC by the first emperor of the qin dynasty 4 The xia dynasty 5 At Luoyang 6 He established the great wall by joining together previously built segents 7 The Confucian canon works of history and belles lettres 8 Because a person s character was judged by the elegance of their handwriting 9 Because Chinese theater has produced such diverse arts as acrobatics martial arts and stylized dance 10 On shang oracle bones and ceremonial bronzes of the second millennium BC Unit 14 二 1 sichuna Shandong Cantonese and huaiyang cuisine 2 Because shangong province is one the coastline the food includes mainly seafood dishes and the province is in northern china where wheat is the main crop so many flour foods are often served in Shandong restaurants 3 Because the weather in Sichuan is very wet people have to keep their body dry and hot food helps to increase their internal heat 4 In western cooking recipes are followed strictly like laboratory instructions while Chinese cooking always allows for a creative and stylistic touch to it 5 About 2000 years ago 6 Green tea black tea jasmine tea wulong tea and brick tea 7 Chinese silk is known throughout the world for its numerous varieties 8 China 9 Ordinary pottery is made from clay that is baked in a kiln at temperatures ranging from 500 to 1150 度 But porcelain is fired at 1280 度 and consists of a body of fused clay covered by a glaze a glassy substance 10 The Chinese potters both found the clay and were able to produce the high temperature necessary to fuse it 四 1 inese food has a long history and is famous all over the world for its rich flavor and delightful colorings 2 Sichuan dishes are enjoying great popularity all over the country because of their distinct and various flavors 3 The meat of domestic animals and birds are the raw materials of both Sichuan and shangong dishes 4 Chiese cuisine is considered as an art and has been given high comments by the people in and out of china 5 Rock tea from wuyi mountain is famous both at home and abroad yet its output is minimal 6 In order to have a better understanding of Chinese tea culture the tourists can try their hands to experience how tea is processed 7 Silk has the advantages of being soft to touch resistant to heat and breathing very well 8 Silk one of the best materials for clothing is reputed to be the queen of fabric 9 The secret of making porcelain lies in the use of caly together with kaolin 10 Chinese porcelain is characterized by its particular national style Unit 15 1 light shadow and color are the important parts of a shadow play 2 Because it combines singing acting fighting and dancing together and narrates stories and depicts characters 3 Because the color of red represents the meaning of auspiciousness and happiness in china 4 Because it symbolizes that the guests have good opinions of them 5 They do that to worship ground gods and Buddha and his sort of tradition reminds people of the fact that their drink results from the generosity of heavenly gods ground gods and Buddha 6 Having lobster and chichen together at wedding banquet indicates that the dragon and the phoenix are hormones together and the yin and yang element in this family are balanced 7 At the night of the wedding the newlyweds will drink wine from two cups tied together with a red string arms crossed from each other 8 This is to show that she is well nurtured and qualified to be the groom s wife 9 It is common manner to introduce the junior to the senior or the familiar to the unfamiliar you should be cautious to ask a woman private questions 10 They take grains like rice and wheat for food in their daily life 四 1 china is abundant not only in beautiful natural scenery but also in splendid culture resources 2 Window flower is used for the decoration of festival gift sacrifices decoration in the rural areas 3 Relief sculpture is the art that pictures are chiseled into the surface of brick or stone to create something used as architectural decorations in ancestral halls and tombs 4 So in the development of kunqu opera the literature music and dance of Chinese opera also become more and more mature 5 On the left side of the gate is a male lion with its right foot stamping on a silk ball suggesting the symbol of power on the right side of the gate is a lioness with her left foot caressing a cub lion symbolizing procreation of more descendants 6 China is known as a state of etiquette and ceremonies 7 The vast territory and variety of nationalities and customs of our country resulted in the variety particularity of the dietary customs 8 The traditional sports of ethnic minorities originate from their daily life and are rich in content and form 9 international Confucius cultural festival in qufu functioned in exchanging culture developing tourism prospering economy and closing friendship 10 Citizens of china may freely choose and express their religious beliefs Unit 16 1 yellow river the Yangtze river and the great wall mount huangshan 2 Diaoshui rock zhelin waterfall janmen gate water playing beach