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万用英文商业书信 第 1 页 共 112 页 ChapterChapter I I EstablishEstablish thethe BusinessBusiness RelationshipRelationship 1 1 RequestingRequesting introductionintroduction toto obtainobtain businessbusiness Dear Mr Jones We have been exporting cordless headphone for more than 12 years and are now desirous of opening connection with the most reliable firm in your country We shall be obliged therefore if you will introduce us to any capable concerns that are interested in cordless headphone business As for our standing and activities we are permitted to mention First Commercial Bank Taipei as a credit reference Any information with which you may favour us will be greatly appreciated and we earnest for your reply Sincerely 2 2 AskingAsking forfor introductionintroduction ofof a a possiblepossible agentagent Dear Sirs We wish to sell our automatic copying machine in your country and should like to be put in touch with a company or individual who would be willing to represent us 万用英文商业书信 第 2 页 共 112 页 On our part we can offer up to Bright copy machines with an international reputation which have already been sold in many countries in Europe The representative we are looking for should be experienced in this field already doing the business with buyer of office equipment and having contacts with suitable outlet Please kindly introduce us to some of the most reliable exporters We look forward to hearing from you in the very near future Sincerely 3 3 OfferingOffering thethe servicesservices ofof sellingselling agentagent Dear Sirs We understand that currently you do not have an agent in Taiwan and we would like to offer our services to you For the past 5 years we have been selling various of durable goods to wholesalers and large retailers in all part of Taiwan and have built up a considerable number of well established connections showing excellent business results We are now having enough capability to expend our sales and if you would agree to grant us as a sole agency we will devote full attention to establish your products in Taiwan market 万用英文商业书信 第 3 页 共 112 页 We have enclosed company profile to give you an idea of a list of services we can provide If you are interested in our proposal we will be please to provide our bank and trade references Sincerely yours 4 4 EstablishEstablish businessbusiness relationsrelations withwith a a companycompany recommendedrecommended byby ChamberChamber ofof CommerceCommerce Dear Sirs We have contacted with your Chamber of Commerce who recommended you as a possible agent for our products in your country We manufacture the Best brand calculators and wish to extend sales over the whole American Our pocket calculators have been highly successful wherever they have been introduced and we are confident that you will be able to build up a good market in a short time Our catalog with the full range of our product is enclosed and you will notice that we offer a commission of 20 on all orders Please advise us if you are interested in representing us as well as the volume of business you can do which would warrant our granting you as the sole agency in your country 万用英文商业书信 第 4 页 共 112 页 Sincerely yours 5 5 ProposingProposing toto havehave businessbusiness connectionconnection Dear Sirs Last week we had a opportunity to see a display of your products at the Taipei International Trade Fair and we are most impressed with their quality and low prices We would very much like to offer you our services as a trading firm We would also like to mention that we have excellent connections in the trade and are full experienced with the import business for this type of product In addition we operate our own advertising agency and we can utilize the latest marketing procedures quite efficiently You can be sure of increasing your turnover considerably if we have the opportunity to promote sales of your products throughout Taiwan in the future We look forward to your early reply Sincerely yours 6 6 AskingAsking forfor a a referencereference Dear Sirs 万用英文商业书信 第 5 页 共 112 页 Thank you for your order of my 20 for electric typewriter Model No NET 300 As this your first order with us and you have asked to be allow 30 days to remit payment we would appreciated it if you could provide us with one or two credit references Once we have contacted the credit reference you have supplied we will immediately process your order and send you a confirmation letter that it has been shipped We look forward to welcoming you as a member of satisfied companies who have been using our products Sincerely yours 7 7 SellingSelling productsproducts Dear Sirs As your name and address were listed in business weekly we are writing to you with a desire to open account with you We are one of Canada largest exporters of business machines We handle a wide range of business machines product This products include copy machines fax machines answer machines and telephone etc We have enclose our catalog listing the completed product lines handled by our company and list of whole sale price 万用英文商业书信 第 6 页 共 112 页 If you have any question or would like to discuss purchasing arrangements please feel free to contact me I will be more than happy to answer any questions which you may have Sincerely yours 8 8 EstablishEstablish anan exclusiveexclusive agencyagency agreementagreement Dear Sirs We have heard from our office in Taipei that you manufacture a wide range of printer and copy machines and that you are thinking of expending into the Taipei market We understand that you do not have any agent in Taipei at present and for this reason we would like to offer our service to you We would like to suggest a business tie up between us with your company handling the manufacturing and our company taking care of the market and distribution We have enclosed our company profile to give you an idea of a list of services we can provide We will contact you by phone early next week to hear your opinion on a possible tie up between our companies 万用英文商业书信 第 7 页 共 112 页 Sincerely yours 9 9 ReceivingReceiving thethe establishmentestablishment relationsrelations Dear Sir Thank you for your letter of June 4 offering to act as our agent of the European region We are very interested in your proposition In fact we have planned to expend into European region for quite some time and we certainly hope that this will give us the opportunity to do so We would like to discuss the detail of establishing exclusive agency ties with your company and look forward to receiving a call from your Mr Carter Some of our detail we would like to discuss may include the shipping arrangements commission base and the import duties I look forward to hearing from you soon Sincerely yours 10 10 OfferingOffering simplesimple Dear Sir or Madam We are pleased to announce a new product we just introduced on the market Our new MIDMIGHT SUN solar battery has a capacity of 75 HR which is nearly twice the capacity of most existing batteries 万用英文商业书信 第 8 页 共 112 页 We are sending our most update simple price list and sales promotion literature for you to evaluate We suggest that you d take the advantage of enclosed order form to ensure that you will completely satisfied Sincerely yours 11 11 InformingInforming ofof thethe alterationalteration ofof priceprice Dear Sir or Madam From August 23 the prices of our products will be raised by 20 We regret this but this increase has become un avoidable in view of rising costs of labor and raw materials Our new price list is enclosed and all order post after September 23 must be invoiced at the new rates We regret very mach that it has been necessary to make this increase Sincerely yours 12 12 InquiringInquiring thethe reasonreason ofof nono orderorder Dear Sir or Madam We have had the pleasure of receiving several orders from you over the past five 万用英文商业书信 第 9 页 共 112 页 years However as I was checking our list of special customers we noticed that we haven t contacted each other nor received any order from you in near 6 months We then began to wonder whether we had done some thing which disappointed you Or we did not have the exact product you wanted the last time we contacted each other Or is it simply you do not need to order anything at this moment Whatever the reason is I would really like to know how you are doing and whether we can be of service to you We would welcome your straightforward comments thank you so much Sincerely yours 13 13 ReplyingReplying toto clientclient withwith firstfirst inquiryinquiry Dear Sir or Madam Thank you for your letter asking for our catalog of new bicycles We have pleasure in enclosing of our illustrated catalog In addition to our price list we have also included some promotional materials which explain the product attributes as well as how to use them Our bicycles are very fashionable and tremendously popular with your people in American and European If you place bulk order you may receive up to 40 off the retail price depending 万用英文商业书信 第 10 页 共 112 页 on the product We appreciate you are interest in our product and hope to hear from you in the near future Sincerely yours 14 14 ReferringReferring toto a a backback referencereference Dear Sir or Madam New Century Trade Co Ltd 2757 26th Street Singapore has placed an order with us for 100 000 worth of merchandise and list you as a credit reference We would appreciate you sending us information regarding New Century Trading Co Ltd s credit rating We are particularly interested in knowing how long Mr Thomas Wilson the CEO of the company has had an account with you and whether or not any of his debts are past due We will of course keep any information we receive strictly confidential Sincerely yours 15 15 ReplyingReplying toto thethe requiringrequiring ofof referencereference Dear Sir or Madam 万用英文商业书信 第 11 页 共 112 页 In response to your request for information about S S Taipei Company we have enclosed the following summary of their activities with us They own an office with the staff of 120 employees Their annual purchase to US 50 000 and directors are quite responsible and reliable This company has no large outstanding financial liabilities which we are aware of We have done business with them for over 3 years and have found them definitely reliable Please understand that this is information only represents our opinion and we take no responsibility for it Sincerely yours 16 16 DecliningDeclining toto grantgrant creditcredit termsterms forfor thethe purchasepurchase Dear Sir or Madam We apologize for the delay in replying to your order for 80 Model EJ 828 high speed microprocessors As your company is under a rather debt load at the moment we feel that adding our purchase on top of it might cause cash flow difficulties We would of course be happy to provide you with the high speed microprocessor on a Cod basis When your financial situation has eased a little we would welcome the 万用英文商业书信 第 12 页 共 112 页 opportunity to consider granting you credit terms We would very much like to accommodate your needs and hope that our suggestion is of some help we look forward to hearing from you Sincerely yours 17 17 RequestingRequesting forfor anan introductionintroduction Dear Sir or Madam I would like to ask a personal favor of you if I may I will be visiting Los Angeles United States on June 4 and I remembered that you are acquainted with the mayor of that city Would you be kind enough to write me a letter of introduction I would be most grateful for your help I look forward to hearing from you soom Sincerely yours 万用英文商业书信 第 13 页 共 112 页 万用英文商业书信 第 14 页 共 112 页 ChapterChapter II II Inquiry ReplyInquiry Reply toto InquiryInquiry 1 1 AskingAsking forfor quotationquotation fromfrom existingexisting customercustomer Dear Sir or Madam We would appreciate it if you would send us an estimated based on the information given below Item JC 1 juice mixer Quantity 8 000 Payment Draft at sight under irrevocable L C Insurance Effected by seller Shipment December Freight Sea Destination Kaohsung As we need these above items in time for the holiday rush please send us the estimate by fax or courier so that we have it no later than October 31 Sincerely yours 2 2 AskingAsking forfor quotationquotation fromfrom thethe requestrequest ofof customercustomer Dear Sir or Madam 万用英文商业书信 第 15 页 共 112 页 We received an inquiry from our trade connections in Britain concerning the supply of digital camera in large quantities Therefore please let us have full details of your digital camera so that we can pass on the information We would be grateful if you would send us information about prices possible quantity discount terms of payment and delivery schedules We would like to mention that the connection has made a large number of regular orders with various goods made in our country over the past 1 year We expect our client to make purchase in large quantities on regular basis so we would like to pass on this information to them as soon as possible Your prompt reply would be appreciated Sincerely yours 3 3 RequestingRequesting forfor catalogcatalog andand price listprice list Dear Sir or Madam We have seen your advertisement in the Consumer Data Magazine and would like to obtain full line of your product We would appreciate if you would send us catalog of the newly launched model of electric home appliances along with their quotation at your earliest convenience We look forward to a prompt reply 万用英文商业书信 第 16 页 共 112 页 Sincerely yours 4 4 AskingAsking forfor quotationquotation toto thethe agentagent Dear Sir or Madam We have learned that you are the sole agent for GAP of Asia We would be grateful if you could send us price list and catalogs Is it possible for you to grant special term for an annual trade of US 25 000 A visit from your representative will be greatly appreciated We look forward to hearing from you soon Sincerely yours 5 5 RequestingRequesting earlyearly ordersorders Dear Sir or Madam The advertising campaign is ready to begin on June 1 and will be very extensive Experience shows that many inquiries and orders will follow the campaign and sales will certainly increase We would advise you to place an order immediately 万用英文商业书信 第 17 页 共 112 页 Sincerely yours 6 6 InformingInforming ofof thethe dispatchdispatch ofof catalogcatalog andand simplesimple Dear Sir or Madam Thank you for your letter of May 10 and your interest in our watch band As request we have sent you a copy of our product catalog and price list today A full range of the leather watch band has been mailed to you by simple post today and you will see that in view of the fine quality attractive designs our products are really of good value for their price We are willing to allow 10 reduction in price on all order over 1500 pieces After receiving the credit reference we would please to offer the following term payment against bill of exchange at sight under D P It is pleasure for us to serve you I look forward to hearing from you soon Sincerely yours 7 7 UrgingUrging promptprompt orderorder Dear Sir or Madam Thank you for your letter of July in which you inquire about our filtering system All particulars are shown on the enclosed price list C I F Taipei as request and 万用英文商业书信 第 18 页 共 112 页 our complete catalogs are sent by separate post We can ensure you that these filtering system are very popular in Singapore markets of which we have had much experience If you wish to ensure to delivery before New Year it will be necessary for you to place order before the end of this month as the demands is very heavy We look forward to the opportunity of being of service to you Sincerely yours 8 8 EmphasizingEmphasizing thethe low pricelow price sellingselling Dear Sir or Madam Thank you for your enquiry of October 20 for our new Design Camera DC 500 We have probably received detail of the excellent offer for cameras which are recently introduced to the world wide market You will note from the attached price list that reductions up to 30 have been achieved We are confident that you would be willing to take advantage of our low price to replenish your stocks in time for the New Year sale and we look forward to receiving orders from you soon Sincerely yours 万用英文商业书信 第 19 页 共 112 页 9 9 DecliningDeclining thethe requestrequest forfor discountdiscount Dear Sir or Madam Thank you for your letter of July in which you inquire about our electric home appliance I have enclosed our catalog listing various type of electric home appliance available and their subscription fee We note that you have requested for an additional 5 discount We are quite earnest of course to meet your expectations and supply you with the merchandise which will enable you to complete in your market but regret in our inability to make any further discount at present In any case I hope to hear from you soon Sincerely yours 10 10 ConfirmingConfirming thethe inquiryinquiry Dear Sir or Madam We thank you for your inquiry of November 20 and confirm our able sent today in which we confirmed you that we could delivery part of require merchandise from stock in accordance with the enclosed detail offer 万用英文商业书信 第 20 页 共 112 页 Fro the balance we should require at least 4 weeks from the date receiving your confirmation that this delivery is acceptable Price 1000 units US 5 000 C I F Taipei Shipment During November 3 500 units Packing Export wooden case Payment Draft at sight under irrevocable L C We hope your customers will find our terms and delivery dates satisfactory Sincerely yours 11 11 EnsuringEnsuring deliverydelivery requestedrequested Dear Sir or Madam In reply to your enquiry of September 3 we enclosed our detailed quotation in addition a complete set of samples was sent to you by express airmail yesterday We are happy to inform you that we can guarantee delivery of any of these within 5 days upon receiving your order After receiving the credit reference we should be pleased to offer the following term payment against bill of exchange at sight under D

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