First Class头等舱Economy Class经济舱 Business Cl

First Class 头等舱 Economy Class 经济舱 Business Class 商务舱 Economy Excursion Class 经济舱旅游票 Non Transferable 不可转让 Non Refundable 不可退 Confirm 确认 Re confirm 再确认 Group ticket 团体票 Discount Ticket 民航商务英语 接听电话 Hello this is Shenzhen Airlines Booking Office can I help you 您好 这是深圳航空售票处 有什么可以帮到您的呢 Hello whatcanIdofoyou 您好 有什么可以帮 到您吗 旅客常见询问方式 I d like to book a seat from to on Jul 30th 我想订一张7月30日从深圳到北京的机票 Can you help me to check the flight from to on Jul 30th 可以帮我查一下7月30日从深圳到上海的航班吗 Can you show tell me the information of the flight ZH795 能告诉我 ZH795的航班信息吗 I d like to leave for Beijing on Jul 30th can you check the flight 我想7月30日去北京 你可以帮我查一下航班吗 How long does the trip take from Hongkong to New York 从香港到纽约的航班要 飞多久 回答的方式 Please hold on for a moment let me check for you 请不要挂电话 我马 上为您查询 Wait a monent please I ll check for you right now 请稍等 我立即帮您 查询 介绍航班 what time are you going to leave 您想要什么时间出发的 呢 Flight ZH9787 leaves at 11am and arrives at 4pm ZH9787 航班上午11点起飞 下午4点到达 There are 4 air companies operates flies in this line Air China China Southern Airlines China Eastern Airlines Shenzhen Airlines which one do you like 这条航线有4家航空公司在飞 国航 南航 东航 深航 请问您 要哪家公司的航班 The flight which takes off at 10am belongs to ZH 上午10点起飞的航 班是深航的 The departure time of Flight CA981 is 2pm and arrival time is 5pm of local time The whole trip will take about 12hours CA981 航班的起飞时间是下午2点 到达时间是当地时间下午5点 整个行程共飞了12个小时 There are 3 flights from ShenZhen to Seoul which one would you like 深圳到首尔的航 班共有3个 您想要哪个 直飞 转机 经停 直飞 It is a direct flight ZH795 flies to Kuala Lumpur directly ZH795 直 飞吉隆坡 转机 Im afraid you have to change a flight in Tokyo 恐怕 您要在 东京转机 There s a transfer in Ho Chi Minh City 在胡志明市转机 经停 There is a stopover of 2 hours in Nanjing 在南京经停2 小时 无座位 I am sorry to tell you that all seats are sold out booked up in this flight 很抱歉 这个航班都没座位了 有座位 Yes there are seats available 是的 有位置 帮旅客作候补 有的航班可以作候补 这时可以向旅客询问 Can I put your name in the waiting list 我把您的名字列入候补名单 可以吗 但是为了保险起见 在做了候补之后 最好建议旅客定妥一个座位 Just in case there is no cancellations can I put you on the flight ZH9801 舱位级别 Would you like to fly in business class 公务舱可以吗 We just have first class on this flight now is that ok 这个航班只有头等 舱了 可以吗 Office phone number fax number Hello this is Shenzhen Airline Booking office what can I do for you 您好 深航售票处 有什么可以帮到您的吗 S Yes I d like to leave for London from Hongkong next Monday could you check the flight forme By the way I want to fly in British Airways and take off in afternoon 我想下周一从香港到伦敦 能不能帮我查一下航班 我想要英航下午起飞的航班 OK please hold on for a moment I ll check for you 好的 请稍等 我帮您查 Thank you for waiting sir The flight BA032 takes offat 15 35 on 16Aug and arrives in London at 21 00 in local time however we just have first class in this flight now is that ok 您好先生 感谢您的等待 BA032 8月16日下午15 35起飞 当地时间21 00 到达伦敦 可是 现在只有头等舱 可以吗 S Oh that s too expensive for me how about the next flight O all seats are booked up on next flight BA036 BA036全部订满了 S And is there any other flight 那还有没有别的航班呢 O Im afraid not 恐怕没有别的班机了 However I suggest you take the flight BA030 on Tuesday morning 我建议您订下周二早上 BA030的航班 And meanwhile we can put your name in the waiting list of BA036 同时我们帮您做 BA036航班的候补 So if there is a cancellation you can get a seat in it Is that all right 如果有旅客取消您就可以拿到位子了 好吗 O So could you tell me your full name in your passport 您能否告诉我护照上的全名呢 S George Smith G E O R G E S M I T H 乔治史密斯 G E O R G E S M I T H O Thank you Mr Smith and please leave us your phone umber for connecting 谢谢您史密斯先生 请留下您的联系电话 O And your address please we will send the ticket to you free of charge 您的地址 我们可以免费送票的 O Thank you Mr Smith Now you have made a reservation on BA030 on 17Aug and also your name is in the waiting list of BA036 We will connect to you in time if there is a cancellation All right 谢谢 现在您订的是8月17日的 BA030航班 同时还候补了 BA036的航班 如果 BA036 有人取消我们将马上通知您 好吗 场 关键词汇 take off 起飞 figure 计算 arrival time 到达时间 first class 头等舱 bu