商务英语考试BEC备考辅导实用商务英语综合辅导：问与答的技巧1

实用商务英语综合辅导 问与答的技 巧 1 英文正文 Mary We all agree that Wang has been doing a good job for us making our watches right Others Right www xamda CoM Mary What they are doing is selling in a market that we don t They are selling to people that want the same name quality and design but don t want such high prices So Wang just sells the watches at high enough prices to keep their heads above water Bob That s right But we already know that Mary I m not sure what you re saying has any relevance here Mary The answer is sitting right under your nose If we ask Wang to sell cheaper watches for us they won t really be knockoffs anymore We can share the profits with them Dave How can we sell our watches with two different prices Mary People who buy the fake watches never buy the expensive ones People who buy the expensive ones don t buy the fake ones Bob But won t our regular customers be angry if they find we re selling the same watches at much lower prices Won t they know we re pulling the wool over their eyes Mary We could use a different name that sounds almost the same and change the designs a little Umm nobody would know Dave wasn t there a German company that did this about ten years ago Dave Hm I can t really recall I ll have to get back to you on that Mary OK Would anyone like to add anything to what I ve said 句型总结 表达质疑 1 I m not sure what you re saying has any relevance here 2 I m not sure if what you re saying has anything to do with our problem 3 I m not sure if what you re saying really matters in this case 4 I m not sure if what you re saying is relevant to our problem relevance 是 关联 适切 词组用法为 have relevance to 与 有关 这 句话适用于正式场合 表示对方所言对议题并无意义 开头语由于是 I m not sure 而不 是 I don t think 因此可避免直接对峙的场面 不过这句话易造成不是对就是错的局 面 因此若对方辩护有效 自己会有全盘皆输的危险 暂不回答 1 I can t really recall I ll have to get back to you on that 2 I can t quite remember I ll need to do a little checking and get back to you 3 I can t fully remember I ll have to check up on it 4 I can t recall all the facts I ll have to get back to you recall 是 想起 get back to someone on something 的意思是 下次再和某人谈 某事 这句型适用于想避而不答 以免不慎的回答落人口实之时 它能让对方不再把矛 头指向你 使你有机会脱身 找时间准备数据 延长到下次再为自己答辩 询问意见 1 Would anyone like to add anything to what I ve said 2 Would anyone care to comment 3 Would anyone like to give their ideas on this 4 Would anyone care to add their thoughts to the discussion add 是 增加 附言 这句话是请他人发表意见 来补充自己的看法 由于用的是 add 补充 而非 comment 批评 暗示请发言者站在自己的角度或看法 再作补充 而非给予大家较大的空间 任由批评 这即是 add 一字所暗藏之玄机 More 邀询意见 在会议桌上 身为主持会议者 通常都需要主动且积极地征询各路英雄的想法及提案 在 集思广益下决定出最适当的方案 What are your views on What are your feelings about What are your feelings on this What do you think about What s your opinion about that 适合对全体的邀询 Any reaction to that 考试大 Has anybody any strong feelings about views on that What s the general view on feeling about that Has anybody any comments to make 重点提示 A 座前有桌子时 把手放在桌下是不礼貌的 小时候长辈教训的 站有站相 坐有坐相 不无道理 挺胸而坐不但有精神 也是尊重 他人的表现 瘫坐在椅子上 会让对方觉得不正式 缺乏诚意 或甚至不尊重 如果您是 坐在桌前 就将手肘轻放在桌上 让人看到 以表示无所隐藏 此时 手掌可交握 或手 指相碰 不慌不乱 这种姿态代表专注与尊重 B 说话时 不自觉地摸鼻子 表示对对方有所保留 不愿坦诚 如果对方有摸鼻子的习惯 或不经意地触摸脸部 从潜意识的观点来看 这表示对方正筑 一道墙 隐藏真心 不赞同你的意见 而搔头 除了表示头皮痒 还有不懂的含意 此时 不妨轻描淡写地把话再说一次 避免直接问对方是否不懂 C 如何利用姿势强调说话的语气 考试大论坛