IROS2019国际学术会议论文集 2580

IEEE ROBOTICS Robot Com panions and Social Robots in Community Environments Long term Human Robot Interaction I INTRODUCTION A S the worldwide population ages 1 the opportunity to develop innovative technologies to support engage and interest older adults increases The older adult population is hardly monolithic including people from a wide variety of backgrounds and experiences with technology 1 Social connectedness and close relationships the key components of community interaction are essential contributors to human wellbeing 2 Unfortunately social isolation is one of the greatest threats to older adults mental physical and psy chological health 1 Innovative technologies that foster and support face to face human connection within communities rather than compete with or diminish it is an important design and technology challenge As older adults are becoming more open to new technolo gies 3 social robots are a particularly interesting technol ogy for older adults combining utility with companion like qualities 4 Prior work reports on their ability to reduce stress and provide wellness benefi ts 5 However only a few have explored the potential of social robots to facilitate and promote social engagement between older adults within This paper was submitted on January 14th 2019 This work was supported by the ICT R her behavior with the robot and her peer emphasized the importance of connection When describing the robot she said We have a new neighbor That s nice we can visit him often She also expressed happiness that the robot would be on her fl oor all month so overalllow midhigh Inclusion of Community in Self Rating prepost 6 5 4 3 2 1 Fig 8 Results from Inclusion of Community in Self survey demonstrate higher levels of community connectedness over the course of the study they could get acquainted Participants shared their perception about the impact of the social robot on the community Some participants acknowl edged that they did not notice the social robot or did not think to talk to it Others mentioned how they would say hello when they saw the robot P9 P10 or use it for weather and the news P13 P16 One participant also mentioned how it seems to attract people P18 Three people mentioned diffi culty interacting with the social robot mostly during the beginning when it was fi rst introduced saying in the beginning I had diffi culty but once I got into knowing you had to say Jibo Jibo Jibo it was better P7 The majority of participants also mentioned wanting to have the social robot in a public community space if it was a permanent member of the community or center of communication P8 P6 voiced another dimension to this idea maybe semi private as well so people can see that people are using the machine social robot but not necessarily hear every word of it When discussing how the social robot changed interactions in the community Fig 9 two participants said there was no change in interactions and fi ve were unsure Those who noticed no change voiced thoughts including I like to have the little guy around but it s not going to change people we re too set in our ways P9 Similarly those who were unsure still expressed interest in having the social robot in the community Eight participants in the post interview who answered the question 53 voiced that they had indeed noticed a positive change in community interactions In particular P16 mentioned I think from my experience and watching other people with the robot my thought would be it s still in the IEEE Robotics and Automation Magazine RAM paper presented at IROS 2019 It should be cited as a RAM paper IEEE ROBOTICS a companion but also a way to learn how to communicate better with residents a fi nding that is also reported in 20 We also paid attention to any comments from the residents that negatively refl ect the social robot s presence toward community s social connectedness As we had expected residents shared concerns around the latest communication technologies revealing the groups thoughts surrounding security simple assessments would enable customized approaches for each group Our holistic approach provided a broad perspective of how the social robot impacted the community through group interactions and individual conversations Future studies could compare individual interactions with a robot to a robot interaction in a group setting Additional studies need to investigate preference trends found with each cluster over time how best to mediate technology concerns and the optimal location of the social robot and its effects on community connectedness Throughout this process the participatory design approach highlighted the participants as key research partners thinking of designing social robots for the community The social robot in a community space impacted the older adults so cial connectedness creating ripples within the normal group interactions as was also observed in 19 By building on these aspects and understanding how interactions are affected by social robots researchers can leverage these effects for responsible design and adoption of social robots by older adults VII CONCLUSION Overall this work demonstrates how social robots can be a conversation facilitating tool promoting group level engagement and interaction and increasing in person social connectedness in an older adult population The signifi cant engagement and social connectedness effects that participants experienced with the social robot over three weeks demon strates there is promise in the use of a social robot to enhance older adults social connectedness and thereby overall health and wellbeing The study also illuminated some promising areas for development in future research about social robots as well as other forms of new technology with the older adult population REFERENCES 1 J Beard S Biggs D Bloom L Fried P Hogan A Kalache and S Olshansky Global population ageing Peril or promise 2012 in Geneva Forum WE World Economic Forum Google Scholar 2 E Diener and S Oishi The nonobvious social psychology of happi ness Psychological Inquiry vol 16 no 4 pp 162 167 2005 3 A Perrin Social media usage Pew research center pp 52 68 2015 4 C Breazeal Toward sociable robots Robotics and autonomous sys tems vol 42 no 3 4 pp 167 175 2003 5 K Wada and T Shibata Living with seal robotsits sociopsychological and physiological infl uences on the elderly at a care house IEEE Transactions on Robotics vol 23 no 5 pp 972 980 2007 6 W L Chang and S Sabanovi c Interaction expands function Social shaping of the therapeutic robot paro in a nursing home in Proceedings of the Tenth Annual ACM IEEE International Conference on Human Robot Interaction ACM 2015 pp 343 350 IEEE Robotics and Automation Magazine RAM paper presented at IROS 2019 It should be cited as a RAM paper IEEE ROBOTICS AUTOMATION MAGAZINE10 7 C D Kidd W Taggart and S Turkle A sociable robot to encourage social interaction among the elderly in Robotics and Automation 2006 ICRA 2006 Proceedings 2006 IEEE International Conference on IEEE 2006 pp 3972 3976 8 R Aarhus S A Ballegaard E Gr onvall and S B Larsen Ageing in communal place ethnographic studies of social interaction in senior housing communities Enhancing Interaction Spaces by Social Media for the Elderly p 8 2009 9 A Mizak M Park D Park and K Olson Amazon alexa pilot analysis report Tech Rep 2017 10 S Sabanovi c W L Chang C C Bennett J A Piatt and D Hakken A robot of my own participatory design of socially assistive robots for independently living older adults diagnosed with depression in Inter national Conference on Human Aspects of IT for the Aged Population Springer 2015 pp 104 114 11 B Graf C Parlitz and M H agele Robotic home assistant care o bot 3 product vision and innovation platform in International Conference on Human Computer Interaction Springer 2009 pp 312 320 12 N Ezer A D Fisk and W A Rogers Attitudinal and intentional acceptance of domestic robots by younger and older adults in Interna tional Conference on Universal Access in Human Computer Interaction Springer 2009 pp 39 48 13 E Partridge Amplifi ed Voices Art based inquiry into elder communi cation Notre Dame de Namur University 2016 14 N Singh Talking Machines Democratizing the design of voice based agents for the home Master s thesis 2018 15 J Kayser Jones and B A Koenig Ethical issues SAGE FOCUS EDITIONS vol 168 pp 15 15 1994 16 D Mashek L W Cannaday and J P Tangney Inclusion of community in self scale A single item pictorial measure of community connected ness Journal of Community Psychology vol 35 no 2 pp 257 275 2007 17 M Q Patton Qualitative research Encyclopedia of statistics in behavioral science 2005 18 J Cohen A coeffi cient of agreement for nominal scales Educational and psychological measurement vol 20 no 1 pp 37 46 1960 19 M K Lee S Kiesler J Forlizzi and P Rybski Ripple effects of an embedded social agent a fi eld study of a social robot in the workplace in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems ACM 2012 pp 695 704 20 R Cornejo M Tentori and J Favela Enriching in person encounters through social media A study on family connectedness for the elderly International Journal of Human Computer Studies vol 71 no 9 pp 889 899 2013 Anastasia K Ostrowski is a design researcher at the Massachusetts Institute for Technology Media Lab She received her B S E and M S E degrees in biomedical engineering from the University of Michigan in 2016 and 2017 respectively She has experience in engineering education and ideation studies Her research interests include understanding how technologies impact society and human interactions and how technologists can preemptively and responsibly design these technologies through design research participatory design and human centered approaches Daniella DiPaola is a user experience researcher focused on researching innovative consumer technology products Since receiving her B S in En gineering Psychology from Tufts University in 2016 she has spent her time as a researcher at various consumer technology companies Her work in social robotics includes the study of human robot interaction paradigms in the home long term livability and robots in the lives of both children and older adults Her research interests include understanding the social and emotional implications of technology on human to human interactions using ethnographic and participatory design methods Erin Partridge is a board certifi ed registered art therapist ATR BC and Experiential Researcher In Residence at Elder Care Alliance Erin received a BFA in 2006 studying fi ne art psychology and womens studies in at Cal Poly San Luis Obispo She went onto obtain a MA in art therapy from New York University in 2008 and a PhD in art therapy from Notre Dame de Namur in 2016 Erins teaching and lecturing experience includes teaching at NDNU in the art therapy department guest lectures in art and counseling programs mentoring undergraduate and graduate students workshop facilitation at several national conferences and interviews with media about art therapy Her clinical experience includes work in community pediatric forensic and geriatric settings and she is published in the areas of art therapy elder care and technology Her research interests incorporate the lived experience and focus on participatory ethnographic and art based approaches Hae Won Park is a Research Scientist at the Personal Robots Group at the MIT Media Lab Her research focuses on socio emotive AI and personal ization of social robots that support long term interaction and relationship between users and their robot companions Her work spans a range of applications including education for young children and wellbeing benefi ts for the elderly Her research has been published at top robotics and AI venues and has received several awards for best paper HRI 2017 innovative robot applicat