体验商务英语3 试题Exit_Test.doc

Exit Test (general review)Track 9Listening1 You will hear five people talking about telephoning. For each recording, match each speaker to the piece of advice (ah) that he/she gives. You will hear the recording twice.1Speaker 1 a) Explain the purpose of your call2Speaker 2 b) Dont interrupt the other person3Speaker 3 c) Be careful when transferring calls4Speaker 4 d) Control any feelings of frustration5Speaker 5 e) Prepare your call before diallingf) Be friendly and professionalg) Clarify anything you dont understandh) Take notes during the call2 Listen to the radio report and choose the correct option.6Over the last year, Matthews has seena) overall profits fall by over fifty percent.b) its turnover more than double.c) clothing sales decrease by about a third.7Which statement is true of the smaller clothing retailers?a) Six have sold their businesses to bigger retailers.b) Three went bankrupt over the summer.c) Two hope to merge their operations soon.8 According to Jane, Beanelysa) is the most popular retailer in the area.b) is changing the way the company is organised.c) plans to expand the chain.9 Which statement does Jane make about the clothing industry?a) There have been relatively few changes in customer demand.b) Small businesses cant afford the rates on their premises.c) There is a large number of competitors.10What reason is given for problems in the clothing industry?a) Companies are failing to diversify.b) There has been an increase in customers shopping online.c) Large companies can demand better deals from suppliers.ReadingA Read the article and complete the gaps (1115) with the sentences (ae).a)On the one hand, some manufacturers can be too old-fashioned and too concerned with the importance of product engineering and the functionality of manufactured objects.b)Still, the battle between form and function is one that never quite goes away.c)And what of the Dyson vacuum cleaners?d)He may be right, but the Design Museum is just doing what every other museum in the world is doing these days.e)This could be through the visual appeal of the product or its packaging.Does style really sell?By Richard TomkinsHow can the appearance of a product be more important than what it does? I mean, what use is a designer kettle if its handle becomes too hot to hold or if the spout pours water everywhere but in the cup?_ 11 It rose again last week when James Dyson, British inventor of the Dyson bagless vacuum cleaner that has sold in millions around the world, resigned as chairman of Londons Design Museum. It is widely believed that Mr Dyson felt that the museum put too much emphasis on style and fashion at the expense of serious industrial design.In his resignation letter, Mr Dyson accused the museum of not keeping true to itself. _ 12 Museums everywhere can no longer afford to be exclusive centres of scholarship and learning. Among rivalry for sponsorship, they must use exhibitions of populist culture, nice cafs and shops or, best of all, a new building by Frank Gehry to increase visitor numbers._ 13 On the other there are those who believe that how a product looks is more important. Design is indeed a broad term, involving both function and form. Typically, in any given product area, it migrates from the former to the latter. Look at clothing: originally its function was to provide warmth, but having long since achieved that objective, its form is now dictated almost entirely by fashion. But surely you would have to be a very shallow person to think somethings appearance was more important than what it did?Today, in the post-industrial age, nearly all manufactured goods at any given price-point do much the same job. So almost the only way in which manufacturers can differentiate their products from those of their competitors is to establish some sort of emotional connection with the consumer. _ 14 Or it might happen through the imagery created by advertising or branding or some other such triumph of style over substance._ 15 Mr Dyson may believe that people buy these machines because of the graphs on the company website illustrating their superior suction, but I doubt very much whether they do. Most vacuum cleaners do a good job; the main reason people pay extra for a Dyson is because it is a designer vacuum cleaner with a trendy brand. With its internal workings exposed, it is a bit like a Richard Rogers building with all its pipes and ducts displayed in bright colours on the outside instead of being hidden inside. Functional it may be, but it is a bit of a gimmick, too.From the Financial TimesB Complete the phrases with the correct alternatives.16Dyson left the Design Museum because hea) found it took up too much of his free time.b) no longer agreed with its ideas.c) wanted to concentrate on his own design work.17What does the article say about museums?a) They no longer have to compete with each other for grants.b) They still need to attract more visitors.c) They should try to offer more specialised events.18What statement does the author make?a) The majority of consumers prefer to buy branded goods.b) Most similarly priced products are of a comparable standard.c) There are more inventions today than ever before.19The writer believes that people buy the Dyson vacuum cleaner becausea) it has an excellent after-sales service.b) it has a fashionable range.c) it has a life-time guarantee.20Which of these opinions does the author have?a) Function and design both influence buyers.b) Few companies dominate the fashion industry.c) Design is more important than function.Skills5 Complete the short dialogues below with a response (aj).21A:Thank you for listening. Does anyone have any questions?B:_22A: Its nice to see you again, Sue!B:_23A:Can we come back to that later? Dave, over to you now.B:_24A:Are you saying that well have to postpone the meeting?B:_25A:I propose that we develop a prototype.B:_26A:In your opinion, when shall we publish the annual report, in December?B:_27A:Lets look at the issue from a different angle. Is there a way we could save money, for example?B:_28A:So, have we covered everything?B:_29 A:Right, lets get started, shall we?B:_30 A:Would you find out what has happened to my plane tickets? They havent arrived yet.B:_a) You too. How are you?b) Yes, can you tell us the reasons for the low sales figures?c) Thanks, Id like to focus on the problems were having with outsourcing.d) I agree with you.e) I think a month earlier would be better.f) Hold on a moment, Michelle isnt here yet.g) No, just that we should start a bit later.h) Sure, Ill look into things straightaway.i) Yes, I think so. Joe, do you agree?j) Do you mean by reducing salaries?Vocabulary6 A Complete the sentences with the correct alternatives.31All the staff were asked to _ to Spain.a) outsource b) invest c) relocate d) reorganise32Theres a problem with the machinery so the quality of the goods hasnt reached its usual _a) fault b) flaw c) standard d) design33B-Voy Bank is looking for three new bank officers to work in its new high street _a) branch b) factory c) plant d) store34Its important that we get a _ for our product soon so that no one can copy our ideas.a) breakthroughb) discovery c) brainwave d) patent35This organisation is too _ There are four forms for everything!a) bureaucratic b) hierarchical c) flexible d) progressive36Bed-Lux has recently _ its main rival Duvet-Delights.a) merged b) taken over c) reorganised d) outsourced37I am writing to invite you to _ your research findings at the ECR conference.a) network b) socialise c) present d) talk38I want my new sofa to look good but its more important that its _ I dont want to have to replace it for years!a) time-saving b) stylish c) durable d) space-saving39Im 63 now, so Ive only got two years to go until I reach _ age.a) redundancyb) appointment c) retirement d) promotion40Pre-tax profits have _ to an all time low of $1.2m.a) plummeted b) skyrocketed c) soared d) risenB Complete the article below with the correct alternatives.FT MONEY Markets Week UK:Whitehead MannWhitehead Mann, the _ 41 agency, saw its share price drop 35 percent _ 42 138p after the company issued a profit warning, _ 43 it blamed on its failure to _ 44 in the US. Chief _ 45 Stephen Lawrence denied that the warning about the US was an excuse for problems elsewhere, but said there had been a fall in the half-yearly _ 46 during the first half in the UK, continental Europe and Asia. Research shows the companys _ 47 of the market has already _ 48 1.2 percent this year. Analysts said the company faced a significant _ 49 to improve its overall _ 50 in the second half.From the Financial Times41a) recruitb) recruitingc) recruiter d) recruitment42a) at b) to c) in d) by43a) that b) whom c) who d) which44a) increase b) rise c) expand d) boost45a) Managerb) Executivec) Supervisor d) Board46a) turnover b) capital c) taxes d) funds47a) amount b) areac) share d) dividend 48a) fallenb) lost c) soared d) acquired49a) challengeb) difficultyc) con d) disadvantage50a) reliability b) performancec) quality d) standardLanguage8 A Complete the article using the correct form of the verb in brackets.Fast-growing paper manufacturer GRED _ 51 (said / has said) yesterday that it _ 52 (creates / is going to create) seven hundred and sixty jobs over the next six years as part of an expansion plan.The firm _ 53 (has been announced / has announced) that it _ 54 (plans / will plan) to build a major extension to its headquarters. This decision _ 55 (will result / is resulting) in new jobs throughout the region. The extension _ 56 (will complete / will be completed) in October and should expand the plant by a third.GRED also says it _ 57 (will help / helps) the business double sales over the next five years. The investment _ 58 (will also provide / is providing) extra production capacity, and a better goods despatch area. The investment comes after a record year for the company. Since March GRED _ 59 (saw / has seen) a huge rise in sales and last week a company spokesman predicted that profits _ 60 (could reach / is reaching) 1.7 million for the past twelve months.This would mean profits were up twelve percent on the previous year. GRED _ 61 (has planned / has been planned) to spend 40 million this year, opening forty-five shops and refurbishing existing premises. Two factories _ 62 (were also opened / have opened) by the company in Belgium recently.B In most of the lines (6370) in the article there is an extra word. Find these words. If a line is correct, put a tick in the space next to that line.63Use of video or web conferencing by US companies instead of these face- to-face _64meetings has more than doubled in two years. A survey by the countrys _65National Business Travel Association found it that business travellers used _66it an average of five times last year, compared by with twice in 2002. But travel _67managers remain evenly divided on whether the technology will be retain its _68popularity in the future. Meanwhile, the association does forecasts that travel _69costs for US companies will rise by seven percent next year. The amount _70spent out on air travel and car hire will rise by five percent and the cost of_eating out will go up by three percent.From the Financial TimesWritingA Read the e-mail below. You agree to do what Roy asks you. Write a short letter of 40 to 50 words to Mr Jennings.From .Roy HolmesSubject: Conference in Manchester 12 NovDear PatI forgot to send the latest programme for the Quality Systems conference on 12 Nov to Mr Jennings and Im not in the office today. Please could you post it to him its on my desk. Could you also write him a short letter on my behalf to apologise for not sending it earlier. Ask him to call me on my mobile if hes got any questions. Pass on my number.ThanksRoyB You work for a stationery company and you received an order five weeks ago for 25 printer cartridges from a client, Mr Scott. You are despatching the order today. Write an e-mail (120 to 140 words) to the client.Remember to include the following points:thank him for the orderapologise for not dealing with it soonergive a reason for the delaygive a new delivery date and timeoffer a discountSpeakingYou are going to have a speaking test that will last about 10 to 15 minutes.The examiner will ask you to spend 5 minutes preparing the short presen