酒店专业英文术语缩写.xls

各各部部门门 职职位位简简称称 总经理 GM 客房部 HSKP 副总经理 DGM 值班经理 DM 总经理办公室 EO 行政楼层 EF 前厅部 FO 商务中心 BC 销售部 S the individual legally in charge of the hotel in the absence of the General Manager Multiple Room with more than two 2 occupants MC Master Card 万事达卡 M C Morning Call 叫早服务 MD Mudan Card 牡丹卡 MOD Manager On Duty 总值班经理 N N No Show A reservation which is not honored and the hotel was not notified to cancel NA No Answer 无应答 NB No Baggage 没行李 NDP No Deposit 无须押金 No Number 号码 N S No Show 未到的预定 O O Off Market Room A room that is out of order or out of service OOO Out Of Order room OOS Out Of Service room Occupancy The ratio of occupied rooms to the total number of available rooms Overbooking The practice of committing more guest rooms than are available as hedge against no shows OCC Occupied 占用 OBF Oriental Breakfast 亚洲式早餐 OJ Orange Juice 澄汁 OPR Operator 总机房 OT Overtime 加班 M M P P PA Public Area 公共区域 PABX Private Automatic Branch Exchange 程控交换机 P B Pay By 由 付款 PCR Priority Club Reward 优悦会 P F Pay For 给 付款 PKG Package 包价 POA P A Person Own Account 自付 PP Passport 护照 PR Public Relation 公关部 PSB Public Security Bureau 公安局 P U Pick Up 接机 PUR Purchasing 采购部 PYMT Payment 付款方式 R R RA Room Attendant 客房服务员 RC Registration Card 住客登记卡 RD Road 路 Reced Received 收到 RM Resident Manager 驻店经理 Rm Room 房间 RO Reservation Order 订房单 RS Room Service 客房送餐服务 RSVN Reservation 预订部 RT Rate 价格 S S SEC Security 保安部 S O Sleep Out 外宿 S either a double bed plus a roll away or two beds and a roll away Turn Away To refuse a reservation or walk in business because no rooms are available T A Travel Agent 旅行社 TBA To Be Advised 等待通知 T C Traveler s Cheque 旅行支票 TG Tour Guide 导游 TL Tour Leader 领队 TWN Twin 双人房 U U Under Booking An erroneous belief that all the hotel s rooms are sold when in reality they are not UO Union Office 工会 V V VIP Very Important Person VHR Voucher 凭证 VS VISA Card 维萨卡 VC Vacant Clean 干净的空房 VD Vacant Dirty 干净的脏房 W W Wait List Record of guests who are awaiting confirmation of wait reservations Walk In A guest who arrives at the hotel without a reservation Walked Guest A person with a guaranteed reservation that the hotel is unable to honor and must be T T accommodated elsewhere Wake Up Call Telephone calls placed by the operator to wake the guest at his or her requested time Weekly Forecast报表 Report stating the arrival and departure figures and the expected occupancy of the hotel W W Manager On Duty the individual legally in charge of the hotel in the absence of the A reservation which is not