兰州一中2014年高三12月月考英语试题.doc

甘肃省兰州第一中学2015届高三12月月考英语试题 本试卷分为第I卷（选择题卷）和第II卷（非选择题卷）。满分120分，考试时间100分钟。第I卷第一部分 阅读理解 （共两节，满分40分）第一节 （共15小题，每题2分，满分30分）阅读下列短文，从每题所给的A,B,C,D四个选项中选出最佳答案。AMost of us are expecting high-quality customer service in our daily life, but actually enjoying a happy purchase is easier said than done. Shoppers seldom complain to the manager or owner of a retail store, but instead they will alert their friends, relatives, co-workers, strangersand anyone who will listen. Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde Group and Wharton School. “Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde Group. “The store loses the customer, but the shopper must also find a replacement.” On average, every unhappy customer will complain to at least four others, and will no longer visit the specific store. For every dissatisfied customer, a store will lose up to three more due to negative review. The resulting “snowball effect” can be disastrous to retailers. According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers. The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople. During peak shopping hours, some retailers solved parking problems by getting moonlighting (业余兼职的) local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space. Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.“Retailers whore responsive and friendly are more likely to smooth over issues than those who arent so friendly,” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.1. Why are store managers often the last to hear complaints? A. Most customers wont bother to complain even if they have had unhappy experiences. B. Customers have no easy access to store managers. C. Few customers believe the service will be improved. D. Customers would rather relate their unhappy experiences to people around them.2. What does Paula imply by saying “the shopper must also find a replacement” (Line 2, Para. 4)A. New customers are bound to replace old ones. B. Most stores provide the same kind of service. C. Not complaining to manager causes the shopper some trouble too. D. It is not likely the shopper can find the same products in other stores.3. Shop owners often hire moonlighting police as parking attendants so that shoppers_. A. can stay longer browsing in the store B. wont have trouble parking their cars C. wont have any worrier about security D. can find their cars easily after shopping4. What contributes most to smoothing over issues with customers? A. Design of store layout. B. Hiring of efficient employees C. Huge supply of goods for sale. D. Manners of the salespeople.5. To achieve better shopping experiences, customers are advised to _. A. exert pressure on stores to improve their service B. voice their dissatisfaction to store managers directlyC. settle their disputes with stores in a diplomaticD. shop around and make comparisons between stores BRecently Cathy Hagner sadly finds that life for her and her three children is set to permanent(永久的)fast-forward. Their full school day and her job as a lawyers assistant are busy enough. But Hanger also has to take the two boys to soccer or hockey or basketball while dropping off her daughter at piano lessons or Girl Scout Club. Often, the exhausted family doesnt get home until 7 pm. There is just time for a quick supper before homework. In todays world, middle-class American and British parents treat their children as if they are competitors racing for some finishing line. Parents take their children from activity to activity in order to make their future bright. It seems that raising a genius has become a more important goal than raising a happy and well-balanced child. “Doctors across the country are reporting a growing number of children suffering from stomachaches and headaches due to exhaustion and stress,” says child expert William Doherty of the University of Minnesota. Teachers are dealing with exhausted kids in the classroom. Its a very serious problem. Many children attend after-school clubs by necessity. But competitive pressures also create an explosion of activities. They include sports, language, music and math classes for children as young as four. “There is a new parenting trend under way which says that you have to tap all your childs potential at a young age; otherwise you will let him down,” says Terry Apter, a Cambridge-based child and adolescent psychiatrist(青少年精神病专家). “It isnt entirely new: there have always been pushy parents. But what was previously seen as strange behavior is now well accepted.” 6. From the second paragraph of this passage we can find that _. A. Hagner busies herself by following a trendB. Hagner doesnt spend much time on her full-time jobC. Hagner is interested in sports and musicD. Hagner wastes much time helping her childrens lessons7. British parents, as the writer described in this passage, _. A. treat their children as sports players B. give their children little time to develop freelyC. bring up their children in a simple way D. pay no attention to their childrens lessons8. The writers opinion about after-school clubs is that _. A. activities in the country are too competitive B. children should attend four clubs at a timeC. clubs should have more subjects for school childrenD. some clubs result in competitive pressures9. The last paragraph tells us that in Britain _. A. parents used to take their children to every clubB. parents have all benefited from childrens clubsC. parents used to be wise on how to raise childrenD. parents have come to know the standard of education COne of the most traditional features of American culture is to respect the self-made man the man who has risen to the top through his own efforts, usually beginning by working with his hands. While the leader in business or industry or the college professor occupies a higher social position and commands greater respect in the community than the common laborer or even the skilled factory worker, he may take pains to point out that his father started life in America as a farmer or laborer of some sort.This attitude toward manual(体力的) labor is now still seen in many aspects of American life. One is invited to dinner at a home that is not only comfortably but even luxuriously (豪华地) furnished and in which there is every evidence of the fact that the family has been able to afford foreign travel, expensive hobbies, and college education for the children; yet the hostess probably will cook the dinner herself, will serve it herself and will wash dishes afterward, furthermore the dinner will not consist merely of something quickly and easily assembled from contents of various cans and a cake or a pie bought at the nearby bakery. On the contrary, the hostess usually takes pride in careful preparation of special dishes. A professional man may talk about washing the car, digging in his flowerbeds, painting the house. His wife may even help with these things, just as he often helps her with the dishwashing. The son who is away at college may wait on table and wash dishes for his living, or during the summer he may work with a construction gang on a highway in order to pay for his education.10. From paragraph 1, we can know that in America _.A. people can always rise to the top through their own effortsB. people tend to have a high opinion of the self-made man C. college professors win great respect from common workersD. people feel painful to mention their fathers as labors.11. According to the passage, the hostess cooks dinner herself mainly because _.A. servants in American are hard to get B. It is easy to prepare a meal with canned foodC. she can hardly afford servants D. she takes pride in what she can do herself12. The expression “wait on table” in the second paragraph means “_”.A. work in a furniture shop B. keep accounts for a barC. serve customers in a restaurant D. wait to lay the table DAs a junior at McGill University, Doreen Sykora had a difficult time when she first began college. She said, “I was always well prepared for my examinations. But when I go into class to take the exam, I would fall apart. I could just blank out because of nervousness and fear.” Hitoshi Sakamoto, an anthropology(人类学) student at Temple University in Tokyo reports similar experiences.These two young students were experiencing something called test anxiety. Because a student worries and is stressed about a test, his or her mind does not work as well as it usually does. The student cannot write or think clearly because of the severe tension and nervousness.Now there are special university courses to help students. In these courses, advisors and psychologists try to help students by teaching them to manage test anxiety. Such a course helps students learn to live with stress and not fail because of it. First students take a practice test to measure their worry level. If the tests show that their stress level is high, the students can take a short course to manage the fear. These courses teach students how to relax their bodies. They get training to become calm in very tense situations. By controlling their nervousness, they can let their minds work more easily. Learned information then comes out without difficulty on a test.Doreen Sykora saw immediate results after taking such a course. She now has enthusiasm about the relaxation methods. “Mostly, what I do is imagine myself in a very calm place. Then I imagine myself picking up a pencil. I move slowly and carefully. I breathe easily and let all the tension out. With each breath, more worry leaves me. It really works too. My grades have improved greatly! Im really doing well at McGill now. This relaxation method works not only on examinations, but it has improved the rest of my life as well.” For Hitoshi in Tokyo, the results were much the same. He is enjoying school a lot more and learning more.13. What is the similarity between Doreen Sykora and Hitoshi Sakamoto?A. They both had experiences of test anxiety. B. They failed in all the examinations.C. They are students from the same university. D. They both had the same poor studying habits.14. The underlined phrase “blank out” in Paragraph 1 refers to “_.” A. get an extra paper B. be unable to think clearlyC. lose interest in the exam D. refuse to take the exam15. Whats the purpose of some special university student-help courses?A. To learn more knowledge about test anxiety. B. To show a stress level experienced by students.C. To help students to reduce test anxiety. D. To have a better understanding of test anxiety.第二节 （共5小题，每题2分，满分10分）根据短文内容，选出最佳选项，选项中有两项为多余选项。Are you a saver or spender? 16 This old saying calls attention to the wisdom of saving money. “Putting money away for a rainy day.” is another way to talk about saving for the future.People who hate to spend money are known as “tightwads”, while those who like to get the most value for their money are called “thrifty”. 17 A spendthrift is someone who spends wastefully. People like that are often said to spend money “like a drunken sailor” or “like there is no tomorrow”. In the United States, people who want to start a savings account have different choices of where to put their money. 18 Credit unions are cooperatives for people who have some kind of connection. For example, the members might work for a university or a government agency. Most credit unions are nonprofit organizations.Credit unions, banks and other financial institutions pay interest on savings accounts. But the rates are low. Certificates of deposit (定期存款) pay higher returns. With Certificates of deposit, people agree not to withdraw the money for a certain period of time. This term could be anywhere from a few months to several years. 19 People can withdraw the money early but they have to pay a penalty.(罚金)In many countries, people have been saving less over the years. It is reported that in 2000, Americans had a household savings rate of 7%. 20 Many European countries have higher rates, but Americans save more than families in Japan.A. People are willing to save money for the future.B. Before gold, even kings take off their hats.C. A penny saved is a penny earned.D. Longer terms, and large amounts, pay higher interest.E. This year the rate is expected to be a little more than four percent.F. These include banks and credit unions.G. A thrifty person is different from a spendthrift. 第二部分 完形填空（共20小题，每小题1.5分，满分30分）阅读下列短文，从每题所给的A,B,C,D四个选项中选出最佳答案。Are you interested in Korean TV series? If so, you must know Dae Jang Geum (大长今). Because of this series, my personal status and living standard have been greatly _21_. My girlfriend used to cook every evening. Well, now she does nothing but _22_ herself in front of the TV when shes not _23_, and commands me, “You go to make some instant noodles. Come and watch the play and just imagine we are enjoying Korean _24_.”She also swears to _25_ all Korean dishes in Dae Jang Geum. So she orders me to _26_ the TV and record any details of Jang Geums cooking. But when she presented her version of Korean food, it is like the dog-meal. “You can _27_ get things done if you dont have the right tools”, my girlfriend blamed her clumsy (笨拙的) kitchen performances on _28_. So I decided to _29_ her a new kitchen knife. In a store, she became unusually _30_ when making her selection. She finally picked one that was _31_ Jang Geums. To prove that her slow knife skill was due to the blunt (钝的) knives, she _32_ her cutting. As a result, she hurt her fingers three times. Fortunately the knife is not _33_ the salesman boasts.My girlfriend is a fan of Jang Geums Korean _34_. Not only did she talk about the dress every day, she also threatened to change my tie into a _35_ like the one on Jang Geums dress. Finally, I lost my patience and took her to a maternity shop (孕妇专卖店) where I recommend (推荐) one suit to her, “Do you think it looks like a Korean dress?” _36_, my future parents-in-law just happened to be shopping at the time. They were _37_ when they saw what we were doing.The Dae Jang Geum series _38_ realizing the ambition of the youth. However, it fails to realize my girlfriends. _39_ being engaged in her work or study, she simply sits on the sofa every night, staring at the TV, a bag of chips in her hand. This situation has changed little _40_ the series is now over.( ) 21. A. increased B. depressed C. degraded D. raised( ) 22. A. stand B. lie C. seat D. sit( ) 23. A. at ta ble B. at work C. on leave D. on business( ) 24. A. fruit B. vegetables C. cakes D. dishes( ) 25. A. learn B. eat C. cook D. perform( ) 26. A. stand for B. stand by C. pass by D. go by( ) 27. A. hardly B. easily C. difficultly D. carefully( ) 28. A. her forks B. her spoons C. her pans D. her knives( ) 29. A. lend B. borrow C. buy D. fetch( ) 30. A. careless B. modest C. patient D. alert( ) 31. A. similar to B. better than C. sharper than D. taken from( ) 32. A. brought down B. speeded up C. slowed down D. improved( ) 33. A. as fast as B. as sharp as C. as slow as D. as dull as( ) 34. A. diet style B. dish flavor C. cooking style D. dressing style( ) 35. A. butterfly knot B. inside pocket C. pretty collar D. long belt( ) 36. A. Disappointedly B. Coincidently C. Fortunately D. Excitedly( ) 37. A. pretty shocked B. pretty satisfied C. very pleased D. very puzzled ( ) 38. A. shoots at B. works at C. directs at D. aims at( ) 39. A. In spite of B. Instead of C. Because of D. In case of( ) 40. A. only if B. as if C. even though D. so that 第II卷第三部分 英语知识运用（共三节，满分50分）第一节 在短文空白处填写适当的词（每空不多余3个词