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ManagingDiversity 主讲人 DefineworkplacediversityandexplainwhymanagingitissoimportantDescribethechangingworkplacesintheUnitedStatesandaroundtheworldExplainthedifferenttypesofdiversityfoundinworkplacesDiscussthechallengesmanagersfaceinmanagingdiversityDescribevariousworkplacediversitymanagementinitiatives ManagingDiversityLearningOutcome WhatisWorkforceDiversity WorkforceDiversity thewaysinwhichpeopleinanorganizationaredifferentfromandsimilartooneanother Exhibit4 1 TimelineoftheEvolutionofWorkforceDiversity LevelsofDiversity Surface leveldiversity Easilyperceiveddifferencesthatmaytriggercertainstereotypes butdonotnecessarilyreflectthewayspeoplethinkorfeel Deep leveldiversity Differencesinvalues personality andworkpreferences Exhibit4 2 BenefitsofWorkforceDiversity RaceandEthnicity Race thebiologicalheritage includingskincolorandassociatedtraits thatpeopleusetoidentifythemselves Ethnicity socialtraits suchasculturalbackgroundorallegiance thataresharedbyahumanpopulation Exhibit4 3 ChangingPopulationMakeupoftheUnitedStates Exhibit4 4 GlobalAging HowMuchdoYouKnow Exhibit4 4 GlobalAging cont TypesofDiversity Age BothTitleVIIoftheCivilRightsActof1964andtheAgeDiscriminationinEmploymentActof1967prohibitagediscrimination Gender Women 49 8 andmen 50 2 noweachmakeupalmosthalfoftheworkforce ChallengesinDiversity cont Stereotyping judgingapersonbasedonaprejudicialperceptionofagrouptowhichthatpersonbelongs Discrimination whensomeoneactsouttheirprejudicialattitudestowardpeoplewhoarethetargetsoftheirprejudice GlassCeiling theinvisiblebarrierthatseparateswomenandminoritiesfromtopmanagementpositions Exhibit4 5 TypesofDiversityFoundinWorkplaces ChallengesinManagingDiversity Bias atendencyorpreferencetowardaparticularperspectiveorideology Prejudice apre conceivedbelief opinion orjudgmenttowardapersonoragroupofpeople TypesofDiversity Disability Abilities TheAmericansWithDisabilitiesActof1990prohibitsdiscriminationagainstpersonswithdisabilities Religion TitleVIIoftheCivilRightsActprohibitsdiscriminationonthebasisofreligion GLBT SexualOrientationandGenderIdentity U S federallawdoesnotprohibitdiscriminationagainstemployeesonthebasisofsexualorientation Exhibit4 6 Employers FearsAboutDisabledWorkers Exhibit4 7 FormsofDiscrimination Exhibit4 8 MajorEqualEmploymentOpportunityLaws TopManagementCommitmenttoDiversity Mentoring aprocesswherebyanexperiencedorganizationalmember amentor providesadviceandguidancetoaless experiencedmember aprot g DiversitySkillsTraining specializedtrainingtoeducateemployeesabouttheimportanceofdiversityandtoteachthemskillsforworkinginadiverseworkplace CommitmenttoDiversity cont EmployeeResourceGroups groupsmadeupofemployeesconnectedbysomecommondimensionofdiversity Exhibit4 9 WhataGoodMentorDoes TermstoKnow WorkforcediversitySurface leveldive
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