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Chapter 1: Human Resource Management and Competitive Advantage, 5 Chapter2Exam Questions1.From an EEO perspective, male is considered a(n)A.protected classification.B. protected group.C. unprotected classification.D. unprotected group.Answer: B2.The Civil Rights Act of 1964 prohibits discrimination based on onesA.race.B.age.C. disability.D. All of the aboveAnswer: A3.Which of the following statements regarding the Civil Rights Act of 1991 is true?A. Employers may be charged with punitive and compensatory damages.B. Compared to the Civil Rights Act of 1964, the 1991 Act makes discrimination claims more difficult to prove.C.It states that mixed motive decisions are lawful.D.All of the aboveAnswer: A4.The terms accommodation and undue hardship are associated with _ discrimination. (57)A.raceB.sexC.disabilityD.all types ofAnswer: C5.The legal term for intentional discrimination isA. disparate treatment.B. disparate impact.C. biased treatment.D. premeditated treatment.Answer: A6.An employer refuses to hire any women for the job of construction worker. Mary Jones application is thus automatically rejected. If Mary were to sue this company for sex discrimination, which approach should she use in order to establish a prima facie case?A. company policy B. discriminatory remarksC. McDonnell-Douglas TestD. four-fifths ruleAnswer: A7.An employer must demonstrate a legitimate, nondiscriminatory reason for its employment decision in order to rebut a prima facie case of discrimination established under the _ approach.A. company policy B. discriminatory remarksC.McDonnell-Douglas TestD. four-fifths ruleAnswer: C8.An employer must demonstrate the business necessity or job-relatedness of its employment decision in order to rebut a prima facie case of discrimination established under the _ approach.A. company policy B. discriminatory remarksC. McDonnell-Douglas TestD. four-fifths ruleAnswer: D9.An employer must demonstrate that its employment decision was based on a bona fide occupational qualification in order to rebut a prima facie case of discrimination established under the _ approach.A. company policy B. discriminatory remarksC. McDonnell-Douglas TestD. four-fifths ruleAnswer: A10.A TV station employs two people to co-anchor the news - Bill and Jennifer. According to a recent viewer survey, Jennifer is unpopular because she is unattractive; the man is considered attractive and is quite popular. The station fires Jennifer because she is so unpopular; they are still looking for a replacement. Jennifer sues for sex discrimination. What is the most likely outcome? (60)A. The station would win because its decision to fire Jennifer was based on attractiveness, not sex. B. The station would win because Jennifer would not be able to demonstrate a prima facie case under the McDonnell-Douglas Test. C. Jennifer would win because the decision to fire her was sexist.D. Jennifer would win because viewer opinion is not a good criterion for judging popularity. Answer: A11.An owner of a Japanese restaurant hires only Japanese servers. A rejected non-Japanese applicant sues for national origin discrimination. Which of the following defenses should the employer use to justify its policy?A. all or nearly allB. authenticityC. proprietyD. safetyAnswer: B12.The BFOQ defense has been most successfully used in cases of _ discrimination.A. raceB. sexC. national originD. ageAnswer: D13.When selecting a candidate, an employer subjectively combines information gathered from interviews, reference checks, and employment tests. This process produces an overall score for each candidate; the candidate with the highest score is selected. If the employer were sued because this selection process had a disparate impact on blacks, the Civil Rights Act of 1991 states that the employer must demonstrate the job-relatedness of A. the interviews.B. the reference checks.C. the employment tests.D. all three selection devices.Answer: D14.The implementation of affirmation action consists of two steps: _ and _.A. EEO review/EEO implementationB. affirmative action analysis/affirmative action implementationC. discriminatory cause/anti-discriminatory stepsD. utilization analysis/affirmative action plansAnswer: D15.The preferential treatment of a protected group isA. legal under any circumstances.B. legal under any circumstances, but only if given to minorities.C. legal, but only if engaged in as part of a bona fide AA program.D. never legal.Answer: C16._ training attempts to make employees aware of their biases or stereotyped views regarding various minority groups and then teach them ways to overcome these biases in their day-to-day dealings with such individuals. (46)A. sensitivity B. affirmative actionC. diversity D. race relationsAnswer: C17.Which of the following statements about older workers is true? (47)A. Young managers often feel uncomfortable directing their work.B. One of the skills most affected by the aging process is speed/accuracy of movement.C. Companies can sometimes solve age-related performance problems by placing older workers in jobs that rely less on physical prowess and more on maturity and experience.D. All of the above Answer: D18.A program that allows employees to work at home is called (48)A. a work-at-home program.B. job sharing.C. telecommuting.D. home deportation.Answer: C19.Which of the following trends is now occurring regarding the nature of work? (49)A. There is a major shift in the type of work being performed - from service to manufacturing.B. The length of the average work day is increasing.C. The number of blue collar jobs is rapidly rising.D. Literacy training is on the increase.Answer: D20.Merger mania is leading to (50)A. increased voluntary turnover.B. increased employee commitment.C. decreased union representation.D.All of the above.Answer: A21.Which of the following reasons accounts for the current trend towards downsizing?(51)A. decreased demand for a companys products or servicesB.technological advancesC. organizational restructuringD. All of the aboveAnswer: D22.Research has found that the economic benefits resulting from downsizing (52)A. have exceeded expectations.B. have met expectations.C. have failed to meet expectations.D. None of the above: No such research has been conducted. Answer: C23.Which of the following practices does the book recommend in order to reestablish morale following a massive layoff? (

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