企业商务英语口语1培训(2)PPT课件

.,1,商务英语口语,.,2,表示随声附和的句式,Youreright.Thatsit.Thatsright.Quiteright.Absolutely.Certainly.Sure.,Definitely.Ofcourse.Exactly.Great.Fine.Noproblem.,.,3,给自己争取思考时间或进行解释的表达法,Aseverybodyknows,AsweallknowAsfarasIamconcerned,Whenitcomesto(careerplans),Youknow,Well,letmesee,Imean,WhatImeanisthatThatstosay,.,4,要求对方重复的表达,Pardon,couldyourepeatthequestion?Sorry,Ididntcatchwhatyousaid.Wouldyoupleasesayitagain?Imissedyourpoint.Sorry,Idontquitefollowyou.Idontquiteseewhatyoumean.Doyoumean?,.,5,（1）开始谈话,Whenitcomestodoingsth.,isundoubtedlythemostimportant.Ihaveseveralreasons:1)Whendoing,differentpeoplehavedifferentchoices.Somepeoplewillsay,but,asfarasImconcerned,.Ifyouaskmewhatisimportantwhendoing,thefirstthingthatcrossesmymindis.Wehaveseveralwaystodo.Thefirst,.,6,Howtobecomesapopulartopicinourdailylives.Astothisquestion,Ihaveseveralsuggestions.Firstly,Inordertodowell,somethingsshouldbeconsidered,forexample,orsomethingelse.AsfarasIamconcerned,isimportanttoconsiderwhendoing.Whenalotoffactorsshouldbetakenintoconsideration,-.Butconsidering,isthemostimportantthingtoconsider.,.,7,（2）发表观点,asfarasbeconcerned,inonesopinion/eyes/mind,fromonespointofview,asforsb./astosb.,whenitcomesto,itseemstosb.that,Iamoftheopinionthat,.,8,Isuppose/Ithink,accordingto,asregardsto,concerning,inregardto,inrelationto,regardingto,.,9,withregardto,withrespectto,Mypointsareasfollows:,Ihavethefollowingconsideration.Ihavethefollowingpoints.Thereare3thingstoconsider.Ithinkweneedtoconsider2aspects.Thereare4pointsIwanttosay.,.,10,（3）有条不紊,Inthefirstplace,.Inthesecondplace,.Inthethirdplace,.Tobeginwith,.Moreover,.Finally,.Foronething,.Foranother,.Firstly,.Secondly,.Thirdly,.Thefirst.Thesecond.ThethirdFirstofallinthesecondplacelastbutnotleast,.,11,（4）因果关系,because,then,therefore,hence,so,accordingly,since,consequently,thusasaresult,asfor,dueto,becauseof,forthereason,owingto,thanksto,nowthat,resultin,contributeto,leadto,onaccountof(thefactthat),.,12,（5）比较关系,similarly,likewise,equallyimportant,incomparisonwith,despite,unlike,whereas,while,still,otherwise,instead,atthesametime,inthesameway,thesameas,comparedto/with,similarto,onthecontrary,ontheotherhand,in/bycontrast,differfrom,differentfrom,incontrastto,andyet,butyetconversely,evenso,notonlybutalso,.,13,（6）转折关系,but,yet,however,unless,instead,unlike,though,although,despite,nevertheless,otherwise,afterall,asamatteroffact,differentfrom,inspiteof,onthecontrary,on(the)onehand,ontheotherhand,exceptfor,incontrast,evenso/though,.,14,（7）表示列举,namely,forexample/instance,takeforexample,suchas,foronething,foranother,ononehand,ontheotherhand,toillustrate,togiveanotherexample,acaseinpoint,thatis,.,15,（8）表示解释,thatis，thatmeans,itmeansthat,whatImeanisthat,.,16,（9）结束话题,therefore,finally,accordingly,so,consequently,thus,hence,briefly,aboveall,asaresult,inshort,inaword,inbrief,tobebrief,inconclusion,asaresult,ingeneral,onthewhole,allinall,inall,byandlarge,generallyspeaking,insummary,toconclude,tosumup,tosummarize,.,17,Allinall,isofgreatimportancewhendoing.Anyway,isessentialwhendoing.Onlyafterwedo,canweTosumup,shouldbeputatthefirstplacewhendoing.BeforeIclose,letmejustsummarizethemainpoints.,.,18,(1)开始讨论的常用句式,Shallwemakeastart?Wedbetterstart/begin.Right,letsbegin.So,thefirstitemwehavetodiscussis,.,19,(2)结束讨论的常用句式,IthinkthatjustcoverseverythingBeforeweclose,letmejustsummarizethemainpoints.Itlooksthatwevecoveredallthemainpoints.Tosumup,Inoneword,.Todrawaconclusion,Inshort,.,20,开始一个论题,Shallwebeginwithwouldyouliketointroducethisitem?Whenwetalkabout/mention,.,21,结束一个论题,Right,Ithinkthatcoversthefirstitem.Shallweleavetheitem?LetsmoveontothenextitemNow,wecometothequestionof,.,22,(3)打断对方时常用的句式,CanIsaysomethinghere?Sorrytointerruptyou,butIthinkExcuseme,mayIinterrupt?Justamoment,but,.,23,(4)评论对方观点常用的句式,Thats(very)interesting.Thatsagood/excellent/importantpoint/idea.Iseewhatyoumean.Soundsreasonable.Imsurewedallagreewiththat.,.,24,(5)表示赞同的常用句式,Itotallyagree.Icouldntagreemore.ThatsjusthowIfeel.Thatsexactlymyopinion.ThatsjustwhatIwasthinking.Thatsabsolutelytrue.Icouldnthaveputitbettermyself.Youareright.Thatstrue.Im100%behindyou.,.,25,(6)表示不赞同的常用句式,ImafraidIcouldntagreewithyou.Youmustbejoking.Idontthinkso.Iseeyourpoint/whatyoumean,butinmyopinionWell,itdependsPerhaps,butdontyouthinkthatIsupposethatstrueinaway,butIguessyoucouldberight,butdontyouthink?,.,26,(7)要求对方重复的常用句式,Idontseewhatyouaregettingat.Iamnotsurewhatyouaresaying.Wouldyoupleaserepeatit?Wouldyoumindsayingitagain?,.,27,(8)转移话题常用的句式,Letsmoveontothenextitem.ThenextquestiononthetopiccardisNowletscometothequestionofLetsstoptalkingabout,.,28,(9)发表个人意见常用的句式,Inmyopinion,weshouldInmyview,AsfarasIamconcernedFrommypointofview.ItseemstomethatIholdtheopinionthatTomyknowledgePersonally,IbelieveAsIseeit,.,29,(10)表示犹豫常用的句式,Er,letmesee.Well,justletmethinkaboutit.Itslikethis,youseeHowcanIputit,.Thatsa/aninteresting/difficult/bigquestion,.,30,(11)询问对方意见常用的句式,Whatsyouropinionof?Whatsyourpositionon?Whatareyourviewson?Howdoyoufeelabout?Whatdoyouthinkof/about,.,31,迎接外宾,.,32,Pickinguptheguest,.,33,Welcoming,Onbehalfof,Imverygladtowelcomeyouhere.Itsapleasuretoseeyouhere.WelcometoThankyouforcomingallthisway.,.,34,Introduction,SelfIntroductionPleaseletmeintroducemyself.ImHowdoyoudo?MynameisMayIintroducemyself?ImItsapleasuretomakeyouracquaintance.Mynameis,.,35,Introduction,Third-partyIntroductionItsmypleasuretointroduceyoutoIdliketointroduceyoutoA,letmeintroduceyoutoA,IdlikeyoutomeetThisisHesinchargeofHelooksafterHesourDirector/Manager.,.,36,Introduction,ResponsesIhaveheardagreatdeal/somuchaboutyou.Ihavebeenlookingforwardtoseeingyouinperson.Seeingisbelieving.Wouldyoumindexchangingyourbusinesscardwithme?,.,37,初次见面Howdoyoudo?Verynicetomeetyou.Itsnicetohaveyouhere.,Greetings,.,38,遇到熟人Longtimenosee.Greattoseeyouagain.Haventseenyouforages/sometime.Howhaveyoubeen(doing)?Hey,man.Howsitgoing?Howareyougettingon/makingout?Whatsup?,Greetings,.,39,正面回答Quitewell/Prettygood/Allright,thankyou!Imdoinggreat/good.Howaboutyou?Couldntbebetter!Whataboutyou?一般回答Nottoobad,thanks.Sameasever.Nothinginparticular.,Greetings,.,40,关注气色Youappearwellthismorning.Youreinverygoodlooks.Yourelookingreallygood.Youdontlookyourself.Youhavebeenoffcolourrecently.,Greetings,.,41,SampleDialogueA,A:Hey,man.Longtimenosee.Howsitgoing?B:Prettygood/Nottoobad.Thankyou!Howaboutyou?A:Sameasever!Idliketointroduceyoutoourmanager,JohnSmith.B:Nicetomeetyou,John.Ihavebeenlookingforwardtoseeingyouinperson.C:Nicetomeetyoutoo,Jack.Wouldyoumindexchangingyourbusinesscardwithme?B:Ofcourse.Hereyouare.C:Thankyou.Thisismine.,.,42,Letmehelpyouwithyourluggage.MayIhelpyouwithoneofyourbags?Ourcarisoutintheparkinglot.Theresacarwaitingforyou,sopleasecomethisway.Plsgetinthebackseat.,Offering,.,43,Wouldyouliketogotoyourhoteltorestandhaveashower,orgotoourcompanyfirst?Wehavereserved/bookedaroomforyouatRongqiaoHotel.Thisisthehotelwhereyouregoingtostay.Shallwegotothereceptiondeskandcheckin?,Hotel,.,44,Yourroomisonthetopfloor,facingthegarden.Howdoyoulikethissuite?Ifyouencounteranyinconvenience,plsdonothesitatetoletmeknow.Youmustbetiredaftersuchalongflight.Haveagoodrest.,Hotel,.,45,TravelHowsyourflight?Youmustbeexhausted/Ibetyouretired.Howdoyoulikeourcity?Isthisyourfirstvisitto?Didyouhaveagoodtrip?Ihopeyouenjoyyourstayhere.,Smalltalktopics,.,46,WeatherItsabeautifulday,isntit?Finallywevegottenabeautifulday.Imaspring/summer/autumn/winterperson.Itslovely/sunny/warm/cold.Howdoyoufindourweather?Itwasdismal/cloudy/cold/damp/wet/stormy/windy.,Smalltalktopics,.,47,ScheduleHereisascheduleweveprepared.Ihopeitssuitableforyou.Imwonderingwhetheryoulikethisplan.Youcanchangeitifyouwant.,Smalltalktopics,.,48,SampledialogueB,A:Mr.Hu,onbehalfofTPV,Imverygladtowelcomeyouhere.Pleaseletmeintroducemyself.ImSusanWang.Nicetomeetyou.B:Nicetomeetyoutoo,Susan.A:MayIhelpyouwithoneofyourbags?B:Thankyou!Youresosweet.A:Mypleasure.Thereisacarwaitingforyou.Plscomethisway.,.,49,SampledialogueB,A:Howwasyourtrip?B:Alittletired.A:Sorrytohearthat.Anyway,wehavereservedaroomforyouatRongqiaoHotel.Youcanhaveagoodrest.B:Thanks!A:Sohowdoyoufindourweather?B:Itshot.WhenIlefthome,itwasonlytendegrees.A:Yeah,alittle,butIhearditsgoingtorainthisafternoon.,.,50,SampledialogueB,B:Great!A:Thisisthehotelwhereyouregoingtostay.Shallwegotothereceptiondeskandcheckin?B:OK!A:NoweverythingisOK.Ifyouencounteranyinconvenience,plsdonothesitatetoletmeknow.AndIwillpickyouupat8:00tomorrowmorninginthehotelhall.Isitokforyou?B:Yes,thankyou!Seeyou!A:Seeyou!,.,51,Whatsup?Itsuptoyou.Thatsreallysomething!Imreallydifferent!Everyonethinkofchangingtheworld,butnoonethinkofchanginghimself.,Lead-in,.,52,商务电话,.,53,MakingCalls,确认电话Isthat01234567?Hello,（isthat）John?自报姓名ThisisAdafromTPV.Hello?ThisisAdaspeaking.,.,54,MakingCalls,打错电话Sorry,Imusthavedialedthewrongnumber.Imterriblysorry.Ivegotthewrongnumber.Imsorry.Ivebeenmis-routed.ImsorrybutthisisthenumberIwasaskedtoring.,.,55,告知找谁MayIhaveJack?IwonderifKarenisin.May/Could/CanIspeakto/withDr.Smithplease?CouldyoupleaseputKellyonthephone.CouldyouputKellybackon?,MakingCalls,.,56,事情紧急IhavesomethingurgenttoconsultKelly.IneedtogetincontactwithJackrightaway.Thesituationadmitsofnodelay.CouldIhavehermobilephonenumber?CouldyoutellmewhereIcanreachher?,MakingCalls,.,57,何时回来Canyoutellmewhattimehewillbeback?Whendoyouexpecthimback?Whattimedoyouthinkhellbefree?Whenisagoodtimetocatchhim?,MakingCalls,.,58,稍后再打来ImustdiscussthematterwithJackhimself.Illcallbacklater.Illringagainonehourlater.,MakingCalls,.,59,告知电话Hello,01234567.Goodmorning.GrantHotel.Can/MayIhelpyou?Hello,TPV.HowcanIhelpyou?,ReceivingCalls,.,60,语音信箱Hello.Youhavereached01234567.ImsorryImunabletoansweryourcallrightnow.Plsleaveyourmessageafterthetone.IllgetbacktoyouassoonasIcan.ThanksforcallingCRIOnline,plsdialtheextensionorpress0togettotheoperator.,ReceivingCalls,.,61,请对方稍等Justamoment/second,please.Illseeifhesin.Hangon.Illgethimforyou./Illputhimonthephone.Wouldyoumindholdingforaminute.Sheiscomingnow.,ReceivingCalls,.,62,重名WehavetwoKayshere.WhichKaydoyouwanttotalkto?Byanychancedoyouknowherdepartment?Kayofwhichdepartment?,ReceivingCalls,.,63,没有此人WedonthaveanySmithworkinghere.Imsorrythereisnobodyherebythatname.Heisnolongeratthiscompany.Imsorry.SmithwastransferredtoourBranchOffice.,ReceivingCalls,.,64,人不在Hesofftoday./Hesoffduty/fortheday.Imsorryheisnotintheoffice/outoftheoffice.Hesoutoftown./Hesonabusinesstrip(to/inHongKong).Hesoutforlunch.Wouldyouliketotryagainanhourlater.,ReceivingCalls,.,65,不便接电话Imafraidhesoccupied/busy/tiedupnow.Hesonanotherlineatthemoment.Imsorry,hehassomeoneinhisofficerightnow.Hesin/attendingameetingnow.,ReceivingCalls,.,66,何时回来Intwohours,Ithink.Imnotsure,buthellprobablybebackbythree.Heshouldbebackafterlunch/verysoon.Canyoucallbacklater?,ReceivingCalls,.,67,代接Cananyoneelsehelpyou(withthis)?Wouldyouliketospeaktosomeoneelseintheoffice?WouldyoucaretospeaktoLilyinstead?Lilycantakethecallforher.,ReceivingCalls,.,68,没听清楚Pardon?/Ibegyourpardon.ImafraidIdidntcatchyourname.Couldyourepeatit,please?Canyouspeakabitlouder?Imafraidyourespeakingabittoofast.Canyouspeakslowly.,ReceivingCalls,.,69,线路有问题Icanthearyouverywell.Thephoneseemstobeoutoforder.Thephoneseemstobeoutoforder.Imsorr