Making-a-telephone-call-PPT课件VIP

23.05.2020,-,1,Makingatelephonecall,23.05.2020,-,2,Importantwords,available可得到的getthrough打通了dial拨号pinnumber密码dialtone拨号音message口信publicphone公用电话beengaged占线fax传真hangup挂机receiver话筒operator接线员phonebooth电话亭callback回电transfer转移extension分机mobiletelephone手机SMS短信landline座机电话phonecard电话卡busysignal忙音voicemessage语音信息phonebook电话本,23.05.2020,-,3,Telephoning,starkey星号键callingcard电话卡mobile/cellphone手机hashkey井号键office/homenumber办公室/住宅号码country/areacode国家/地区代码(e.g+86/+44/+237)publicphone公用电话prankcall恶作剧电话longdistancecall长途电话speakerphone免提电话answeringmachine录音电话localcall本地电话returnacall回电automaticredial自动拨号,23.05.2020,-,4,Telephoning,answerthephone接电话make/placeacall打电话hangup挂断thelineisengaged线路忙callsomeoneback给某人回电话getthroughtosomeone接通某人leave/takeamessage留言onthephone在打电话UsefulExpressionsCanIaskwhoiscalling,please?请问您是哪位?Ihadmyphonestolen.我手机被偷了。IsBobthere?鲍勃在吗?CouldIspeaktoJamesplease?请问詹姆斯在吗?,23.05.2020,-,5,Telephoning,Sorry,hesjustgoneoutforlunch.对不起,他刚刚出去吃午饭了。Illputyouthrough.我帮你接通电话。Ihadtochangemynumber.我得换电话号码。Letsswapnumbers.咱们交换一下号码吧。Carrietoldmetosayhello.凯莉让我代她问好。Ineedtorechargethebattery.我的电池需要充电了。Thatsalongdistancecall.那是长途电话。Shejusthungupstraightaway.她立刻把电话挂断了。,23.05.2020,-,6,Telephoning,Shallwejustbooktheticketsoverthephone?我们能不能电话订票?Sorry,theresnoanswer.Whodidyouwanttospeakto?对不起,没人接。你想打给谁?Itsok.Illcallbacklater.没关系,我过一会儿再打。Imightgiveyouaringovertheweekend.周末我给你打电话。Doyouwanttoleaveamessage?请问您需要留言吗?Goodmorning,Idliketospeaktothemanager,please.早上好,我想和主管通话。,Illgiveyouacalltomorrowandwecantalkaboutitthen.我明天给你打电话咱们再商量这件事。Imafraidheisntavailableatthemoment.恐怕他正忙着现在抽不出时间,其他人可以。Cananyoneelsehelpyou?帮你吗?,23.05.2020,-,7,Telephoning,Dialogue1L(Leah)N(Nathaniel)L:Hello,thisistheInternationalStudentOffice.MynameisLeah.HowmayIhelpyou?N:IdliketospeaktotheMs.Collins,please.L:Ok.CanIaskwhoiscalling,please?N:ThisisNathanielBrown.,23.05.2020,-,8,Telephoning,L:Andwhatisyourcallregarding?N:Idliketotalktoheraboutmyaccommodationsituation.L:Ok,Illtryandputyouthrough.Pleasehold.N:Ok.L:Sorry,herlineisbusyatthemoment.CanItakeamessage?,23.05.2020,-,9,Telephoning,N:Sure.Canyouhavehercallmebackonmycellphonenumber?L:Ok.Whatsyournumber?N:Its0-7-7-8-7-3-6-7-6-8-8.L:Letmerepeatthatbacktoyou.Thatszero,doubleseven,eight,seven,three,six,seven,doublesix,doubleeight?N:No,theresnodoublesixattheendofthenumber.Itsjustzero,doubleseven,eight,seven,three,six,seven,six,doubleeight.,23.05.2020,-,10,Telephoning,L:Igotit.WhenshouldIhavehercallyouback?N:Anytimebefore6pmtonight.L:Ok,Nathaniel.IllhaveMs.Collinscallyoubacksometimetonightbefore6pm.N:Thankyou!L:Bye!N:Bye!,23.05.2020,-,11,Telephoning,Dialogue2L(Leah)N(Nathaniel)N:Hello?L:Goodmorning,Nathaniel.ThisisLeahcallingfromtheInternationalStudentOffice.N:Goodmorning.L:ThereasonImcallingisbecauseMs.Collinswillnotbeabletocallyoubackuntilnextweek.N:Oh.Ihadhopedshewouldhavecalledmebackyesterday.,23.05.2020,-,12,Telephoning,L:Shesterriblysorryaboutthat.Shehadtoleavetheofficesuddenlyandwontbeabletoreturnuntilnextweek.Shehopesyouunderstand.N:IstheresomeoneelseIcantalkto?L:Sheaskedmetocallyoutobookanappointmentwithsomeoneelsetoday.Whenareyoufreetoday?,23.05.2020,-,13,Telephoning,Dialogue2L(Leah)A(Nathaniel)N:Anytimeafter2pmtodaywouldbegoodforme.L:Mr.Liuisavailableat2:15today.Willthatworkforyou?N:IdprefertospeakwithMs.Fonda.L:Imafraidsheisntavailablethisafternoon.Shehasanopeningat11:30thismorning.Willthatworkforyou?N:Thatwillbefine.L:Ok,wellbeexpectingyouat11:30.Seeyouthen.,23.05.2020,-,14,Telephoning,PairWork1.UsefulExpressions(Read,Think,RepeatandTranslate)Forbeginners1.Mytelephonenumberi2.Hecalledmefivetimeslastnight.3.Myextensionnumberis687.4.PleaseholdtheLine5.Shesawayatthemoment.,23.05.2020,-,15,Telephoning,6.Letmecallyoubackonalandline.7.Idonthaveagoodconnectionatthemoment.8.Ineedtobuyacallingcard.9.IllsendyouaSMS.,23.05.2020,-,16,Telephoning,ForIntermediate1.Isthisyourofficenumberoryourhomenumber?2Thispinnumberdoesntseemtoberight.3.Mostpeoplerarelyusepublicphonesanymore.4.Didyouseethatcrazymaninthephonebooth?5IfIdontanswermyphone,youcanleavemeavoicemessage.6Ivehadfiveprankphonecallsinthelastthreeweeks！7Imusthavethewrongnumber.8.Ifthatsalongdistancephonecall,youllhavetomakethatoutside.,23.05.2020,-,17,Telephoning,Advanced1.Goodsecretariesknowhowtotakeagoodmessage.2.Whenpeoplehanguponmewithoutsayinggoodbye,Ifeelhorribleforhours!3.EverytimeIcallyou，yourlineisengaged.4.Idontknowwhattodo;Icantgetthroughtothehospital!5.Icantbelieveshegetspaidtoworkhere;shesalwaysonthephone!,23.05.2020,-,18,Telephoning,Dialogues(Listen,Read,ThinkandRepeat)BeginnerA:Hello.thisisRich.B:Hi.Rich.IsJimthere?A:Hesnotinatthemoment.CanItakeamessage?B:Sure.ThisisClaire.A:Doeshehaveyourtelephonenumber?B:No.Its3725019281.,23.05.2020,-,19,Telephoning,A:3725015281?B:No,its3725019281.Itsa9,nota5.A:Right.Illhavehimcallyouback.B:Canyoutellhimthatitsurgent?A:Surecan.B:Thanksalot!A:Noproblem.B:Bye!A:Goodbye.,23.05.2020,-,20,Telephoning,IntermediateA:Sandy,couldyouhelpmecontactthesepeople?B:Sure,whatdoyouwantmetotellthem?A:Well,Ineedtoconfirmthetimeoftheirclasses.B:OK.WherecanIfindtheirphonenumbers?A:Theyarealllistedhereonthissheetofpaper.B:Isittheirhomeorofficenumber?A:Unlessitsmarkeddifferently,itstheirhomenumbers.B:Alright.WhatifIcantgetaholdofthembyphone?,23.05.2020,-,21,Telephoning,A:Then,youshoulde-mailthemwiththeinformation.B:WherecanIfindtheire-mailaddresses?A:Theyshouldhavethemlistedontheirresumes.B:Andiftherearentanye-mailaddresses?A:ThensendthemaSMSontheircellphone.B:OK.Thatsoundseasyenough.Haveyoucalledanyofthemyet?,23.05.2020,-,22,Telephoning,A:Yes.Icalledthefirstthreepeopleonthelist,buttheydidntpickup.B:Didyouleaveavoicemessage?A:Ileftavoicemessageononejustforthefirstpersononthelist.B:Isee.Whatdidyoutellher?A:Itoldherthatsheshouldcallmebackatmyofficenumber.B:OK.So,maybeIshouldcallheragain.A:Yes，thatsoundslikeagoodidea.Shemightnotgettheothermessageintime.,23.05.2020,-,23,Telephoning,B:Onemorequestion.Itlookslikesomeofthesenumbersarelong-distance.DoyouhaveacallingcardthatIcanusetogetthroughtothem?A:Sure.Youcanusethisone.Thepinnumberiswrittenonthebackofthecard.B:Alright,thanksalot.Dontworry.Illtakecareofit.A:Greatwork.Imoffonweekend!SeeyouonMonday.B:Seeyou!,23.05.2020,-,24,Telephoning,PairWork2.TaskSituationNowmakesimilarconversationsaccordingtothegivensituations.Usethewords&expressionsinyourconversationswhereappropriate.Youwanttomakealong-distancecalltoyourfriendinXian(212-542-1879),andyourarenowtelephoningherfromBeilun(0574-8639-7521).Pleasefirstasktheoperatortoconnectyoutoyourfriend,andthentalkaboutthenationalholidaysandthenextholidaytocome.,23.05.2020,-,25,Telephoning,Supposeyouareapplyingforajobinacompanyandnowyouaremakingacalltothesecretaryforaninterviewwiththemanager,talkaboutyourinterestsintheposition,askabouttheimmediatearrangementofthemanager,a