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商务英语应用写作(函电)校内模拟实训,模拟实训,TrainingSituations:(背景资料),Buyer:Mr.Lawrence,thegeneralManageroftheUnitedTextilesCompany,Ltd.(26LawtonStreet,Liverpool,England),isalargedealerintextilesinEngland.HeisinterestedinallChinesesilkproductsandnowisapproachingChinaNationalImport&ExportCorporation,FujianBranchforanofferforspecificproducts.(TheymeetwitheachotheratChinasSpringExportCommoditiesFair.),TrainingSituations:(背景资料),Seller:Lily,themarketrepresentativeofChinaNationalImport&ExportCorporation,FujianBranch.She/Heisagreenhandinthecompany,andthisisherfirstcase,shewanttoconcludethetransactionanxiously.,TheFirststep:Enquiry/Inquiry,Hint1:Mr.LawrencewasinterestedinsilkproductsandhopetoreceivethelowestquotationCIFLondonfor3,000piecessilkcarpetwithdetailsofdiscountandpaymentterms.Somecataloguesandsamplecuttingsrequired.IfyouareMr.Lawrence,pleasewritealettertoLily.(Usingtheletterform),TheFirststep:Enquiry/Inquiry,DearMissLily:IvisitedyourcompanysstandatGuangzhouFair.Couldyourememberme?IamveryinterestedinyourChinesesilkproducts.ThereisagreatdemandforavarietyofsilkcarpetsinEurope.WehavebeenalargedealerintextilesinEnglandformorethan20years,andimportawiderangeofChinesesilkproducts.Wouldyoupleasesendussomecatalogues,andofferusyourlowestquotationCIFLondonfor3,000piecessilkcarpet.Pleasestatedetailsofdiscountandtermsofpayment.Weshouldfinditmosthelpfulifyoucouldalsosupplyallkindsofsamplecuttingsrequired.Lookforwardtoyourreply.Yourstruly,Laurence,TheSecondstep:RepliestoEnquiry,Hint2:US$125perpieceCIFLondon,subjecttoreplyherebeforeMay9.按下列订货数量比例的增减给予特殊的折扣:1000件和2000件之间给3%折扣,2000件和3000件之间给4%折扣,3000件以上给5%折扣。PaymentbyirrevocableL/Cavailablebydraftatsightisrequired.Cataloguesandsamplecuttingshavebeenairmailed.,TheSecondstep:RepliestoEnquiry,DearMr.Laurance,Wewelcomeyourinquiryof30Jan,andthankyouforyourinterestinoursilkcarpets.Weareenclosingourillustratedcatalogue.Underseparatecover,wewillsendthesamplecuttingsbyairmailwhichwillbehelpfultoyouforyourselection.Wearepleasedtomakeyouaspecialoffer,subjecttoreplyherebeforeMay9,asfollows:US$125perpieceCIFLondon.Butwecanofferaspecialallowanceonthefollowingsliding-scalebasis:Onpurchasesexceedinganannualtotalof:1000piecesbutnotexceeding2000pieces-3%2000piecesbutnotexceeding3000pieces-4%3000piecesandabove-5%Ourproductsarebothexcellentinqualityandreasonableinprice.Itsfinestmaterialandhighestcraftsmanshipwillappealtothemostselectivebuyers.WeonlyacceptirrevocableL/Catsight.Lookforwardtoyourorder.Sincerelyyours,TheThirdstep:Counter-offer,Hint3:Priceishigherthanthosefromothersuppliers.其他公司的货在该地以比你价格约低10的价格出售。我们不否认你们的质量会稍好些,但差价不能高达20。Suggestareductionof10%,otherwisebusinessisimpossible.以你方答复于2月5日前到达有效。说服对方作出让步这样双方都会从市场上受益,而且让步将促进销售。,TheThirdstep:Counter-offer,Dearsirs,Weacknowledgereceiptofyouremailof-.Inreply,weregrettoinformyouthatourbuyersinCanadafindyourpricemuchtoohigh.Informationindicatesthattheothergoodsonourmarkethavebeensoldat10%lowerpricethanyours.Wedontdenythatyourqualityisslightlybetter,butthedifferenceinpriceshouldnotbeasbigas20%.Inordertoconcludethetransaction,wemadecounter-offerasfollows,subjecttoyourreplyhereby5,Febourtime.Pleasemakeareductionof10%,Yourconcessionwouldpushthesalesofyourgoodsinourmarketandmakeusbenefitfromtheexpandingmarket.Duetomarketfluctuation,werecommendyourimmediateacceptance.Lookforwardtoyourreply.Yoursfaithfully,TheForthstep:DecliningCounter-offer,Hint4:拒绝还盘原因:报价经过精密计算、原材料价格上涨、货品质量好,所以利润空间小。降价10不可能,但购买量超过3000件的话可以给予7%的折扣。,TheForthstep:DecliningCounter-offer,DearSirs,Inreplytoyourletterof-,weregretwefinditverydifficulttocomplywith.ThePricewequotedarecloselycalculatedandthepriceofrawsilkhasgoneupalot.Thankstotheexcellentqualityofourproducts,theyonlyleaveusaverysmallprofitmargin.Sothepricequotedisrelativelyfavorable.Sincethisisourfirsttransaction,wedecide,asanexception,tocutthepriceby7%onpurchaseofquantitiesofmorethan3000pieces.Anyfurtherconcessiononoursideisoutofthequestion.Ifyouthinkourproposalacceptable,pleaseletushaveyourorderassoonaspossible.Yourstruly,.,TheFifthstep:Order,Hint5:Mr.Laurance接受Lily的建议,3000件以上给予7的折扣,提出订货。随函附上了试订单,如下:数量货号品名单价5000件ML121丝毯170美金每件伦敦到岸价3500件ML123丝毯2140美金每件包装:用棉布包装,装入木箱支付:通过保兑,不可撤销信用证,见票即付汇票由于客户急要,要求对方迅速寄出售货确认书,以便我方立刻开出信用证,还有尽快发货,在收到信用证后装第一艘可订到仓位的船。,TheFifthstep:Order,DearMissLily,Thankyouforyourletterof-.Inviewofyourfinestmaterialandhighestcraftsmanship,wefinallyacceptyourproposalofallowingadiscountof7%onpurchaseofquantityofmorethan3000pieces.SowearepleasedtoencloseatrialorderNo.105.QNTYItemNo.DescriptionUnitPrice5000ML121SilkCarpet1$70CIFLondon3500ML123SilkCarpet2$140CIFLondonPacking:Incottonclothbales,packedinwoodencasesPayment:100%byconfirmed,irrevocableL/CbydraftofsightOurcustomersurgentlyrequiredthegoods,pleaseshipassoonaspossiblebythefirstavailablesteameruponreceiptofourL/C.Pleasekindlysendusyoursalesconfirmationbyreturnmail.SothatwecanissuetheL/Cinyourfavor.Lookforwardtoyoursalesconfirmation.Yourstruly,TheSixthstep:AcknowledgementofanOrder,Hint6:Lily向Mr.Laurance发出对订单的回复,内容如下:兹确认上述订货,并寄送第105号售货确认书,一式两份,其中一份请会签寄会,以便我方存档。此项信用证应立即对我开出。一旦信用证到达我处,即可将货物备妥发运无误。特请你们注意,信用证条款必须与我售货确认书条款完全相符,以免日后改正。谢谢你们的合作,我们相信这批证到即装的货物将使你们完全满意。,TheSixthstep:AcknowledgementofanOrder,DearMr.Laurance,Wehavepleasureinconfirmingtheaboveorder,andaresendingyouourSalesConfirmationNo.105induplicate,acopyofwhichistobecounter-signedandreturnedforourfiles.ItisneedlesstosaythattherelativeL/Coftheabove-mentionedarticleswillbeestablishedatonce.YoumayrestassuredthatweshallgetthegoodsreadyforshipmentassoonaspossibleyourL/Carrives.WewishtodrawyourattentiontothefactthatprovisionsintherelevantL/CshouldstrictlyconformtothetermsstatedinourSaleConfirmationinordertoavoidsubsequentamendments.Wearegratefulforyourkindcooperationandtrustthattheshipment,whichistobedispatchedafterreceiptoftherelevantletterofcredit,willturnouttoyourentiresatisfaction.,,TheSixthstep:AcknowledgementofanOrder,DearMr.Laurance,Wehavepleasureinconfirmingtheaboveorder,andaresendingyouourSalesConfirmationNo.105induplicate,acopyofwhichistobecounter-signedandreturnedforourfiles.ItisneedlesstosaythattherelativeL/Coftheabove-mentionedarticleswillbeestablishedatonce.YoumayrestassuredthatweshallgetthegoodsreadyforshipmentassoonaspossibleyourL/Carrives.WewishtodrawyourattentiontothefactthatprovisionsintherelevantL/CshouldstrictlyconformtothetermsstatedinourSaleConfirmationinordertoavoidsubsequentamendments.Wearegratefulforyourkindcooperationandtrustthattheshipment,whichistobedispatchedafterreceiptoftherelevantletterofcredit,willturnouttoy
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