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.,1,.,2,Empowered,KnowledgeableEmployees,ReducedOverhead,CollaborationtoolsSelf-serviceapplications,UniversalAccesstoInformationCorporateCommunications,StreamlinedResourceManagementAdministration,ElectronicSupportJustintimelearningExpertTriage,.,4,44.9%,2.3%,9.4%,15.9%,15.4%,12.3%,:,.,5,eBizService&Solutions,10%,15%,20%,55%,2004,WebService&Solution,eBizConsulting,SIService&Solution,NetworkIntegration,.,6,20041,10,000,20,000,Solution,(21,626),(18,122),(9,807),(7,984),(7,467),(10,266),(14,073),(7,810),ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2BFAX,(:),.,7,2002,2003,2004,2005,2006,(:),5,000,6,800,5,500,8,000,6,500,5,500,Extension,Frontend,Backend,B2C/e-Community/CyberIRWebBusiness/e-Marketing,System(HW)/Network(LAN,WAN)Solutions/Applications,9,000,5,000,4,500,7,500,2004,Product,.,8,2004,IT,IT,1009080706050403020100,24020016012080400,143,1,2,3,4,5,6,7,8,9,10,11,133,154,157,147,157,154,153,171,190,186,IT,(:),:,34.7,27.7,20.8,12.9,16.2,10.0,18.2,27.4,26.7,31.3,24.7,.,9,WebAgencyServiceDomain,WebBuilding,WebSolution,WebConsulting,WebCIWebDesignWebapplication,e-BusinessConsultingMarketAnalysis,.,10,e-Marketing,E-CRM,e-Marketplace,SCM,Supplier,Customer,Supplier,Customer,OrderFulfillment,e-BusinessValueChain,.,11,eBizTotalService,eBizStrategy,eBizOperation,eBizConsulting,Planning,Contents,Solution,Marketing,eBusinessIntegrator,eBizBuilding,eBiztotalservice,.,12,PACS,ERP,CRM,EIP,Mailing,B2Emall,IntegrationDevelopers,WebService,EnterpriseSolution,BusinessFields:SIDevelopment&Solutions,.,13,DataIntegration,EnterpriseCRM,eCRM,DataWarehousing/Integration,WebLogData,DataBase,TransactionData,CustomerProfile,.,14,SMMU,SIMU,NIMU,R&DMU,eBizTotalService,eBizTotalService,.,15,E-Mail,EDMS,GW,KMS,2(),ERP,1(),CRM,SCM,E-Planning,OfficeManagementSystem,.,16,CustomerA,CustomerB,CustomerC,SupplierA,SupplierB,SupplierC,eBizConsulting,eBizSolutions,eBizIntegration,eBizSolutions&Service,InternetAreaBSPAreaSIAreaNIArea,.,17,eCRM,WCMS,IRM/PRM,Mailing,MES,CTI,PABX,IBS,NetworkIntegrationAutomationSystemEnterpriseNetwork,CRM/DW,EIP/EKP,ERP/SCM,GW/KMS,SIconsultingSIdevelopmentSImanagement,WebconsultingWebdevelopmentWebmanagement,NIArea,SIArea,WebSIArea,eBizSolutions&Service,WebSIAreaSIAreaNIAreaSystemArea,.,18,SIAreaNIAreaSolutionAreaSMAreaInternetAreaR&DAreaConsultingArea,SIBusinessArea,SIconsultingSIdevelopmentSImanagementN/WmanagementNewtechnology,NetworkIntegration-NetworkConsulting-NetworkIntegration-NetworkManagement,.,19,CRM,Forecasting,OpportunityManagement,Configuration,Generation,Forecasting,CustomerCareSpareManagement,ForecastingPersonalizationCampaignManagementMarketingEncyclopedia,ERP,CMS,SCM,EIP,eStrategy,Solution&Service-SIDevelopment&Solutions,Marketing,Sales,Services,.,20,InternetAreaBSPAreaSIAreaNIArea,55%,15%,20%,10%,eBizSolutions&Service,ConsultingforeBizeStrategyConsulting.eManagementConsultingeBusinessRestructureConsultinge-CRM,e-MarketingConsulting,e-Solution/e-Infra/e-Infra,SIconsulting&management,NetworkIntegration/AutomationSystem,ITdevelopment&management,.,21,SCM,CRM,e-SupplychainManagement,e-CustomerRelationshipManagement,E-biztransformation,System,-,-,-SupplyChain,ERP/EIP,e-BusinessPerspective,.,22,2,.,23,2,3.,2.,4.,5.,6.,1.,2,(),/,:100/:10,/(),.,24,Strategy,Contents,Solution,BrandA,BrandB,(),Ebiz,BrandC,Summary,-,IntegrationBranding&Identity,.,25,Supplier,Customer,eCompany,Partner,Stockholder,Employee,IPSSCM,IRMPRM,e-Marketing,GW+KMSEDMS,BuySide,SellSide,ERPEIP,e-BusinessSector&Solutions,.,26,Publish,Interact,Transact,Integrate,CustomerInformationAccessHSECommunication,CustomerandTechnicalSupportSupplierRelationshipManagement,ElectronicOrdertoCashElectronicProcurementSupplierBidding&Selection,IntegratedPlanningandForecastingIntegratedPlantManagement,:,e-Business_FulfillDemand,.,27,e-Business,Convergence,IndustryTransformation,ValueChainIntegration,ChannelEnhancement,:PwC,eBizTransformation,.,28,KMS,EIS,EDMS,Non-formalInformation,EnterpriseKnowledge/InformationPortal,Solution&Service-SIDevelopment&Solutions,GW,EKP-EIP,Howconvenientwoulditbe,ifwecanviewallthenumerousinformationscatteredontheinternet,suchasIntranet,GroupWare,(ERP),(CRM),(SCM)gatheredinsinglescreen?,SCM,CRM,ERP,.,29,ElectronicDecisionMaking,E-mail,E-board,ScheduleManagement,MIS,NameCardManagement,CareerManagement,HumanRelationshipManagement,Survey,messenger,Solution&Service-eagleOffice,GWeagleOffice,.,30,DefenseDefense,theAgencyfornationalsecurityinstitutionetc.,FinanceBank,Insurance,Security,CreditCard,InvestmentTrustetc.,ChemistryPetrochemical,heavychemical/explosive/energyetc.,ServiceDistribution/service/leisure/educationalinstitutionetc.,PublicsectorGovernmentorganization/governmentinvestmentinstitutionetc.,IndustryMachine,construction,assembling,equipmentetc.,SIMUBusinessFields,BusinessFields:SIMU,.,31,CompanyOrganization,Company,Organization,eBizSolution,Consulting,InternetBiz,System,SolutionMu,R&DMU,PlanningMU,INFRAMU,.,32,Organization,.,33,ChannelEnhancement,ValueChainIntegration,Convergence,IndustryTransformation,Win-Win,(:),:PwC,eBusiness,.,34,KnowledgeManagement,e-Commerceservices,CRM,ERP,SCM,BusinessIntelligence,enablementService,Web+ITIntegration,BusinessValue,TechnologyValue,Customers,:IBM,e-BusinessPerspective,Suppliers,.,35,Mailing,Business,SCM,e-Automation,PABX,e-Market,ERP,MES,IBS,EDMS,GroupD,GW,HRM,PRM,DW,IRM,KMS,EIP,WCMS,RMS,ERM,e-IPS,e-Fax,e-Search,e-CTI,e-Community,Employee,Customer,eBizSolutionanalysis_CRM,CRM:CustomerRelationshipManagement,e-CRM,CRM,.,36,eBizSolutionanalysis_CRM,CRM,CustomerRelationshipMa
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