ordering a meal.ppt

Orderingameal,Match,ChineseWesternFastfoodrestaurantrestaurantrestaurant,Restaurantsurvey,Whichdoyouprefer?a)eatingathomeb)eatingoutWhatkindofrestaurantdoyoulike?Why?Whichdoyouprefer,Chinesefoodorwesternfood?Why?Howoftendoyoueatfastfood?,Nowwearriveatarestaurant,Guess,someoneleadscustomerstoseatsSomeoneservescustomersSomeonecooksfoodSomeonecollectsmoney,Key:usherwaiter/waitresschef/cookcashier,Waiter:Goodevening.Doyouhaveareservation?Customer:_.a)No.Welltakethetableoverthereb)Yes,webookedatablefor4c)No.Canwemakeoneplease?d)Yes,waiter,Conversation,W:Ah,Imafraidwehavenorecordofanyreservation.C:_.a)Well,webookedinthenameofMarshallb)Whynot?Didntyouwriteitdown!c)Canwemakeareservationnowplease?d)Findusatablenow,W:Thereisonetable,itsnexttothekitchen.C:_.a)Whydontyoutellsomepeopletoleave?b)Thatsnogood.Wellgosomewhereelse!c)Dontyouhaveanyothertable?d)Wheresthemanager?Iwanttocomplain.,W:Imafraidnot.Thatoneistheonlytablewehaveforfourpeople.C:_.a)Canwesitoutside?b)Well,Isupposewellhavetotakeitc)OK.Butweexpectadiscountonthebilld)Wellyoushouldhavemoretables!,Roleplay,Waiter:Welcometoourrestaurant.Doyouhaveareservation?Customer：Yes,webookatableforinthenameofWaiter：Thisway,please.,Nowwearereadytoorderameal,Question,Howmanydishesarethereinameal?,startermaincoursedrinksanddessert,Menu,starterDrinksSoup12.5RMBFruitjuice12RMB_Softdrinks7RMBMaincourseDessertSandwiches15.5RMBchocolateicecream10RMBPizza14RMBBananapancake10RMB_Pasta28RMB_,Bread13RMByogurt10RMBCookie10RMBGreenTeaPudding10RMBBurger15.5RMBMilkshake8RMBSalad20RMBChicken30RMB,Question,Whatisoneofyourfavoritethingstoorderatarestaurant?,Canyoutranslate?,日本豆腐-,JapaneseTofu,辣子鸡丁-,dicedchickeninpeppersauce,Scrambledeggswithtomatoes,番茄鸡蛋-,RolePlay,waiter：Areyoureadytoorder?customer:Yes,please.Idliketohaveabeefburger.Waiter:Anythingtostart?Customer:No,thanks.Waiter:OK,Illtakeyourmenu.,Nowwecanenjoythemeal,Tableware,Basictablemanners,Imresting.Imwaiting.Imfinished.Ilikeit.,Roleplay,Customer:Idliketohavethebill,please.Waiter:Certainly.(Afteramoment)Waiter:Thats34RMB.Customer:Hereyouare.Waiter:Thankyou.Haveaniceday.Customer:Thankyou,sametoyou.,Discussion,Whatsthemostexpensivemealyouhaveeverordered?Whatistheworstmealyouhaveeateninarestaurant?Haveyoueverhadverybadcustomerservice?Hasthewaiter/waitress