旅游英语课件7.ppt

unitfour,operator,Lesson10,Thisisyourwake-upcall.,G=guest;O=operatorG:Hello.ThisisKateSmithinroom1516.Idlikeawake-upcallat5:30tomorrowmorning,please.O：Certainly,Madam.(thenextmorning)O:Goodmorning,Madam.Thisisyourwake-upcall.G:Oh,thankyou.,Conversation1,Conversation2,C=Caller;O=operatorO:BeijingHotel.CanIhelpyou?C:Yes.CanyouputmethroughtoMr.Cheninroom3205?O：Certainly,Sir.Illputyouthrough.Pleasewaitamoment.(afterawhile)ImafraidthatMr.Chenisnotin.Wouldyouleaveamessageorcallagainlater?C:Thankyou,Illcallhimlater.,Conversation3,C=Caller;O=operatorO:ShanghaiSunshineHotel.WhatcanIdoforyou?C:Yes.IdlikespeaktoMr.Edisoninroom1602?O：Holdon,Sir.Illtrytoputyouthrough.(afterawhile)Mr.Edisonisbusynow.Wouldyouleaveamessageforhim?C:Thankyou.Pleasetellhimtocallmebackbefore3pmthisafternoonwhenheisconvenient.O:Imsurehewillgetitintime.,FollowandRepeat,6:30am7:30am5:45pmRoom315Room428,6.Room9007.Room30128.Room40129.6345-229810.3334-6688,RepeatandTranslate,Goodmorning,operator.MayIhelpyou?Onemoment,please.Illputyouthrough.Imsorry,thelineisbusy.Imsorry,nobodyanswer.MayItakeamessageforher?,酒店总机服务英语常用词汇,operator电话员housephone内部电话specialline专线dialanumber拨号码holdtheline别挂电话cantputsomebodythrough接不通ordinarytelegram普通电话,receiver听筒cityphone城市电话telephonenumber电话号码replacethephone挂上电话Line，please.请接外线。Thelineisbusy（engaged）占线sendatelegram（cable）发电报longdistance长途电话telephonedirectory电话簿,酒店总机服务英语常用词汇,callsomebodyup打电话给某人canthearsomebody听不见cantgetthrough打不通inlandtelegram国内电报ordinarymail平信switchboard交换台centralexchange电话总局Theconnectionisbad.听不清。expresstelegram加快电报specialdispatch专电registeredfee挂号邮资postcard明信片,Lesson11,Youmaycalldirectlyfromyourroom.,G=guest;O=operatorO:Operator.MayIhelpyou?G:IdliketocallmyfamilyinCanada.O:Youmaycalldirectlyfromyourroom.Thatscheaperthangoingthroughoperator.G:Great,thankyou.O:Mypleasure.,Conversation1,G=guest;O=operatorO:Operator.MayIhelpyou?G:IwanttoplaceacalltoAmerica.Whatstherate?O:Its8jiaoeverysixseconds.G:Thankyouforyourhelp.O:Yourewelcome.,Conversation2,FollowandRepeat,ChinaEnglandtheU.K.theU.S.A.SouthKorea,6.Australia7.Canada8.France9.Japan10.HongKong,RepeatandTranslate,Wouldyoulikeapaycalloracollectcall?Youmaycalldirectlyfromyourroom