民航乘务英语综合教程 2ppt课件

民航乘务英语,综合教程,1,TranslatethefollowingsentencesintoEnglish,1空中乘务员与乘客进行面对面的交往。（makecontactwith）2乘客对航空公司的看法基于乘务员的言谈、举止和服务标准。（baseon）3除了对身体有严格的要求外，乘务员应在工作中具有必需的基本素质。（aswellas）4他们必须为乘客提供礼貌而高效的服务。5空中乘务员必须熟悉与飞行有关的信息。（acquaint.with）1.Cabinattendantsmakeface-to-facecontactwithpassengers.2.Passengersopinionofanairlineisbasedontheirspeech,behaviorandservicestandard.3.Cabinattendantsshouldpossessessentialqualificaitonsfortheirwork,aswellasrigidphysicalrequirements.4.Theymustprovideacourteousandefficientservicetothepassengers.5.Cabinattendantsmustbeacquaintedwithinformationabouttheflight.,2,6为避免误解，他们要用简单词语而不是航空系统用的行话。（insteadof）7空中乘务员必须对乘客的实际需要做出反应。（responeto）8在紧急情况下他们起着重要的作用。（playarolein）9乘务员必须履行指定的职责。（perforn）10人们期望乘务员能讲几种语言。（expect）6.Theyoughttousesimplewordsinsteadofairlinejargontoavoidmisunderstanding.7.Cabinattendantsmustrespondtotheactualneedsofpassengers.8.Theyplayanimportantroleinanemergency.9.Acabinattendantmustperformherownassignedduties.10.Thecabinattendantsareexpectedtospeakseverallanguages.,3,1广播词给乘客提供最新的飞行信息。（provide.with)2飞机即将起飞时，提醒乘客系好安全带。（remind）3乘务员在指定的时间给乘客读广播词。（specified）4当飞机正飞越在名胜景点上空时，乘务员告知乘客。（advise）5由于天气不好，飞机将在备降机场降落。（dueto）1.Announcementsprovidethepassengerswithupdatedinformationabouttheflight.2.Whentake-offisinminent,passengersareremindedtofastentheirseatbelts.3.Cabinattendantsreadannouncementstopassengersatspecifiedtimes.4.Passengersareadvisedwhentheplaneisflyingoverthescenicspots.5.Theairplaneisgoingtolandatanalternateairportduetounfavorableweatherconditions.,4,6为防发生火灾，请迅速离开飞机。（incaseof）7通告包括预计到达时间，当地的时间和天气状况。8乘务员向乘客简单介绍飞机即将到达的机场和城市。（approach）9由于等待飞行许可，飞机推迟起飞。10飞机现在有些颠簸，请您回原位坐好，系好安全带。（meetwith）6.Leavetheaircraftquicklyincaseoffire.7.Theannouncementcontainsestimatedtimeofarrival,localtimeandweatherconditons.8.Cabinattendantsgivethepssengersabriefintroductiontotheairportandthecitytheairplaneisapproaching.9.Thedepartureisdelayedduetowaitingfordepartureclearance.10.Theairplanehasmetwithsometurbulence.Pleasereturntoyourseatandfastenyourseatbelt.,5,1.在椅背的袋子中你可以找到安全手册和杂志。2.照明灯在头顶上，照明方向可以调整。它可以用来阅读，由于灯光集中，不影响别人。3.你可以根据需求调整通风口。4.为了安全起见，餐桌在降落前应折叠收起。5.如果需要帮助，可以按按钮求助。1.Youmayfindthesafetyinstructionsleafletandsomemagazinesintheseat-pocket.2.Thelightisoveryourhead,withadjustabledirections.Itmaybeusedforreading.Sincethelightedisconcentrated,itwillnotinterferewithotherpassengers.3.Youmayadjusttheairblower(nozzle)inaccordancewithyourneed.4.Forthesakeofsafety,thesmalltableshouldbefoldedup.5.Ifyouneedanyhelp,presstheassistancebutton.,6,Completethefollowingsentences,usingpresentsimpleorpastsimpletense.,1.Aplane(travel)fasterthanaship.2.Iftheair(get)bumpy,pleasefastenyourseatbelt.3.Helenoften(fly)fromonecountrytoanotherbecauseshe(be)acabinattendant.4.ShespokemuchmorefluentlythanI(do).5.Theflightwassupposedtotakeoffat8oclockbutinfactwe(haveto)waituntilnine.6.I(lose)myhandbagintheterminalbuildingyesterday.7.Wewatchedastheplane(disappear)behindtheclouds.8.Ourplane(be)boundforHaikouat9:00everymorning.9.you(have)tolookafterthesickpassengersonboard?10.Afterafifteen-hourflight,TomfinallyreachedIreland,1890milesfromhisstartingpointing,(land)safely.Il.Theplanelefttherunway.Itroseoverthegrassandthebuildingsand(climb)higherandhigher.12.Itusually(take)muchlesstimetoflyfromonecountrytoanotherthantotravelbytrain.13.Becausethecabinpressure(drop)suddenly,sgetsflies,isdidhadtolostdisappearedisDo,havelandedclimbedtakesdrops,7,Completethefollowingsentences,usingpresentprogressiveorpastprogressivetense.,1.Theplane(taxi)therunway.Icanseeitquiteclearly.2.Whilethestewardesswasservingfoodforthepassengers,Tom(read)amagazine.3.Passengersareadvisedwhentheplane(fly)overthescenicspots.4.Atransitpassengerisonewho(take)thesame,onwardflight.5.Twoofthehijackers(rest)intheshadeunderthewingsoftheplane,whenthepolicedisscoveredthem.6.Mybrother(be)attheairportnow.I(think)he(have)abriefingatthemoment.7.Pleasedontdisturbthem.They(talk)aboutsomeimportantthings.8.1(wait)forafriendattheairportattenyesterdaymoming.9.WhenIcameinhe(take)abath.10.Wenow(announce)theimmediatedepartureofflight010,toShanghai.istaxiingwasreadingisflyingistakingwererestingis,think,ishavingaretalkingwaswaitingwastakingare.announcing,8,Fillintheblankswiththecorrectvoicesoftheverbsinbrackets.,1.Theplane(divert)toanalternateduetoheavythunderstormen-route.2.Dontworry.Allyourluggage(take)onboard.3.Thelifejacketdemonstration(show)bothinthefirstandeconomyclass.4.Themegaphone(use)forspeakingtopassengersinemergency.5.Thetypeofaircraft(determine)theminimumnumberofcabinattendantsworkingonaparticularflight.6.Fortake-off,cabinattendantsmust(seat)withseatbeltssecured.7.Allannouncements(print)inthemanualandthestewardessshouldknowwhichonetochoose.8.Cabinattendants(require)tobeacquaintedwithnecessaryinformationabouttheflight.9.It(prohibit)tousethewalkmanduringtheflightaccordingtotheCAACregulations.10.Thecabinattendants(ask)thepassengerstohavetheiryellowbooksreadyathand.11.Thisslightvibration(cause)bylockingupthelandinggear.Thereisabsolutenothingseriousaboutthat.12.Thepositionofthestairsorairbridgeshould(check)forsafetybeforeboarding.divertedwillbetakenwillbeshownisuseddeterminesbeseatedshouldbeprintedarerequiredisprohibitedaskiscausedbechecked,9,Choosethebestanswerfromthefourchoicesthatbestcompletesthesentence(presentperfectorpastperfecttenseexercise.),1.youeveracrosstheAtlantic?A.Are.flyingB.Have.flownC.Do.flyD.Will.fly2.ThisisthethirdtimethatIyourflight.A.takeB.amtakingC.havetakenD.hadtaken3.Whenwearrivedattheairport,theplane(depart).A.departedB.hasdepartedC.isdepartingD.haddeparted4.Wethepassengersthattheplanehasbeendelayedbythemechanicaltrouble.A.alreadyhaveinformedB.hadalreadyinformedC.haveinformedalreadyD.havealreadyinformed5.Allpassengersbeforeyesterdayafternoon.A.arrivedB.hadarrivedC.hasarrivedD.werearriving,6.Hehissuitcaseandhadtoborrowmonetobuytheticket.A.hadlostB.haslostC.waslostD.loses7.Wewithsometurbulence.Pleasereturntoyourseatandfastenyourseatbelt.A.aremeetingB.willmeetC.havemetD.meets8.Bytheendoflastyear,sheasacabinattendantfor10years.A.workedB.hadworkedC.wasworkingD.hasworded9.Itthepolicyofourairlinetoprovidethebestservicetothepassengers.A.hasalwaysbeenB.hadalwaysbeenC.hadbeenalwaysD.alwayshasbeen10.JohnsomeChinesebeforehecametoChina.A.haslearnedB.learnedC.hadlearnedD.wouldlearnBCDDBACBAC,10,HeavyPrecipitationThunderstormandwell-developedcumuluscloudsproduceheavyprecipitationatalllevels,intheformofhailorveryheavyrain.Whenanairplaneencountershugehailstones,especiallyintropicallatitudes,damagesmayrunuptomillionsofdollars.Itmayleadtoaircraftbeinggroundedforveryexpensiverepairsthatcanincludetheneedtore-skinpartofthewing,fuselageortail.Insomepartsoftheworld,thunderstormsaresofrequentandwidespreadthatairlinerscannotavoidthem.Inthesecasesacarefulpilotwillslowtheaircrafttoasafespeedsoastominimizedamageandwillensurethatpassengersandcrewuseseatbeltsandloosearticlesarestowed.Veryheavyrainislessdangeroustoflightalthoughthereisevidencetosuggestthattheheaviestrainfallreducesaircraftperformance.Thishasconsequencesforsafetyduringtake-offandlandingbutnotnormallyduringcruisingflight.Therisksofheavyrainfallareminimizedbygooddesignofrunwaysandtheuseofporous(多孔的)runwaysurfaces.However,sometimespilotshavetodelaytake-offorlandinguntiltheexcesswaterhasdrainedfromtherunwaysurface.Whenfloodingdoesoccuronrunways,tirescanbedamagedbywatertrappedbetweenthetireandtherunwayturningtosuper-heatedsteam.In1992,BoeingsentawarningtoalloperatorsofCFM56-3poweredB737s.Therehadbeenthreedualengineflame-outsandonesingleengineflame-outonthatairplanetypeoveratwo-yearperiod.Modificationsandchangestooperatingprocedureswerenecessaryandasystemtowarnoflowenginespeedwasinstalled.Heavyrainobscurespilotvisionthroughthewindshields.Intheworstcase,thiscancauseopticalillusionsfromrefractionthatareparticularlytroublesomeatnight.Tocountertheseeffects,specialliquidsaresprayedontowindshieldsintheworstconditionsofveryheavyrain.Theliquidusedisdifficulttohandleandisnotenvironmentallyfriendly.Alaterdevelopmentistheuseofahydrophobiccoatingonwindshieldsthatisaseffective.Thesecoatedwindshieldsarestandardonallnew-builtBoeingairplanes.,11,Decidewhetherthefollowingstatementsaretrueorfalse.,1.Hugehailstonesdolittledamagetotheaircraftinflight.2.Veryheavyrainismoredangeroustoflightthanathunderstorm.3.Therisksofheavyrainfallareminimizedbygooddesignofrunwaysandtheuseofporoustopsurfaces.4.Heavyrainmaycausepilotstoexperienceanopticalillusion.5.Allnew-buildBoeingairplanesarefittedwithcoatedwindshields.FFTTT,12,HowtoIncreasetheChancesofSurvivalAccordingtoairlineindustrystatistics,almost90%ofairlineaccidentsaresurvivableorpartiallysurvivable.Butpassengerscanincreasetheirchancesofsurvivalbylearningandfollowingcertaintips.Expertssaythatyoushouldreadandlistentosafetyinstructionsbeforetakeoffandaskquestionsifyouhaveuncertainties.Youshouldfastenyourseatbeltlowonyourhipsandastightlyaspossible.Ofcourse,youshouldalsoknowhowthereleasemechansimofyourbeltoperates.Duringtakeoffsandlandingsyouareadvisedtokeepyourfeetflatonthefloor.Beforetakeoffyoushouldlocatethenearestexitandanaltemativeexit,counttherowsofseatsbetweenyouandtheexitssothatyoucanfindtheminthedarkifnecessary.Intheeventthatyouareforewarnedofapossibleaccident,youshouldputyourhandsonyouranklesandkeepyouheaddownuntiltheplanecomestoacompletestop.Ifsmokeispresentinthecahin,youshouldkeepyourheadlowandcoveryourfacewithnapkins,towelsorclothing.Ifpossible,wettheseforaddedprotectionagainstsmokeinhalation.Toevacuateasquicklyaspossible,followcrewcommandsanddonottakepersonalbelongingswithyou.Donotjumponescapeslidesbeforeth