秘书英语第二版教师用书unit 17

一、教师用书UNIT17HOWDOESASECRETARYSAYGOODBYEIMPRESSIVELY本单元教学要求1进一步了解秘书的工作性质和特点2熟悉送行的程序和工作细节3掌握送行的礼仪规范SECTION1SEEINGTHEGUESTSOFFATTHEAIRPORT一、背景知识迎来送往，是社会交往接待活动中最基本的形式和重要环节，是表达主人情谊、体现礼貌素养的重要方面。秘书作为公司形象的代表要时刻注意遵守迎来送往的礼仪。迎接是给客人留下第一印象的工作。做得好就为下一步工作的顺利进行打下了良好的基础。送客是接待过程中最后一个环节，也是非常关键的一个步。如果整个接待工作其他环节都安排得很详细周密，但却忽略送客这最后一个环节，往往会给客户留下虎头蛇尾、草草收场的的感觉。因此，秘书作为接送工作的主要策划人和参与者，必须遵守送客礼仪，使接待工作善始善终，有个圆满的结局，给客户留下更深刻的印象。总之，秘书要未雨绸缪，事无巨细，时时想得周到、得体，为单位和个人树立良好的形象，为接待工作锦上添花。二、课前提问1WHATDOYOUUSUALLYSAYWHENYOUSEESOMEONEOFFATTHEAIRPORTORATTHERAILWAYSTATION2WHATDOYOULIKETODOWHENYOUHAVETOSEESOMEBODYOFFATTHEAIRPORTORATTHERAILWAYSTATION3WHATDOYOULIKETOSAYWHENSOMEPEOPLESEEYOUOFFATTHEAIRPORTORATTHERAILWAYSTATION三、语言学习1ITSTIMEFORSOMEBODYTODOSOMETHING该到（某人）做某事的时间了ITISTIMEFORTHESTAFFINTHECOMPANYTOBERELAXED是时候让公司员工们休息一下了。2GOTHROUGH通过，经历，接受检查MESSAGESCANGOTHROUGHDIPLOMATICCHANNELSTOTHEAMBASSADOR消息可以通过外交渠道传达给大使。THETEACHERWASGOINGTHROUGHTHESTUDENTSPAPERS老师正在仔细检查学生的论文。WEWENTTHROUGHHELLWHILEWORKINGONTHISPROJECT执行这一计划时我们经历了许多困难。3OWETO归功于THEYOUNGWRITEROWEDHISSUCCESSTOHISTEACHERSENCOURAGEMENT年轻作家把自己的成功归于他老师的鼓励。THEHAPPINESSSHOULDOWETOLOVE幸福要归功于爱。4SEEOFFTOTAKELEAVEOFSOMEONE为（某人）送行SAWTHEGUESTSOFFATTHEDOORWENTTOTHEAIRPORTTOSEEUSOFF把客人送到门口；去机场为我们送行四、参考答案IIIFURTHEREXERCISES1WHYAREMRLINGANDZHANGYIATTHEAIRPORTZHANGYIANDMRLINGARESEEINGOFFMRJONESWHOISLEAVINGBEIJINGATTHEAIRPORT2WHYDOESMRJONESTHANKMRLINGMRJONESTHANKSMRLINGFORHISHELPDURINGMRJONESSTAYINBEIJING3WHYDOESMRLINGSAYTHATHEISPARTICULARLYHAPPYTOHAVEMRJONESVISITBEIJINGHEISPARTICULARLYHAPPYBECAUSETHEYHAVESIGNEDANEWTRADEAGREEMENTTOFURTHERENLARGETHEIRTRADEVOLUMEINTHEFOLLOWINGFIVEYEARS4WHATDOESMRJONESSAYTOMISSZHANGYIANDWHYDOESHESAYSOMRJONESSAYSTHANKSTOMISSZHANGFORHERINTERPRETATIONANDALLSHEDIDFORTHEM5HOWDOESZHANGYIANSWERHIMSHESAYSSHEISONLYDOINGHERJOBANDSHEDONTDESERVETHEPRAISE6DOYOUTHINKMISSZHANGYIISAQUALIFIEDSECRETARYGIVEYOURREASONSYESSHEGETSTHEPRAISEFORMTHEGUESTSBESIDESTAKINGCAREOFTHEM,SHEWORKSASAINTERPRETER2COMPLETETHEFOLLOWINGDIALOGUEATHEPLANETAKESOFFAT1030THEREISSTILLONEHOURTOGOBMSZHANG,DURINGOURVISITTOCHINAINTHEPASTFEWDAYS,YOUVESHOWNGREATCONCERNFORUSINEVERYRESPECT_IREALLYDONTKNOWHOWTOEXPRESSMYGRATITUDE_我真不知道怎样表达我的感激之情AITSVERYNICEOFYOUFORSAYINGSOB_IHADAVERYENJOYABLESTAYINCHINA_我在中国过得非常愉快THISTRIPTOCHINAHASBEENVERYIMPRESSIVEFORMEA_IMVERYGLADTHATYOUHADAGOODTIME_非常高兴你度过一段愉快的好时光B_OURTRIPINCHINAHASGONESMOOTHLYANDFRUITFULLYWITHYOURHELP_在您的帮助下,我们的访问非常顺利并富有成果WEHAVENOTONLYSIGNEDANEWTRADECONTRACTWITHYOU,BUTALSOLEARNTMANYTHINGSABOUTCHINATHECHINESECULTURE,THECHINESECUSTOMSANDHABITS,ANDTHEBACKGROUNDKNOWLEDGEAREOFSPECIALINTERESTTOUSIVEGOTNOTIMETOSEEMOREOFCHINAACOMEAGAINTOCHINAYOUREALWAYSWELCOMEITISTIMETOBOARDTHEPLANEBGOODBYE,MSZHANGTHANKYOUVERYMUCH_HOPETOSEEYOUINTHESTATES_希望在美国见到你AIHOPESO_GOODBYEHAVEANICEJOURNEY_祝旅途愉快,再见4TRANSLATETHEFOLLOWINGSENTENCESINTOENGLISH1该说再见了。ITSREALLYTIMETOSAYGOODBYE2你能来北京我们很高兴。WEAREPLEASEDTOHAVEYOUVISITBEIJING3我们得办理海关手续了。WEVEGOTTOGOTHROUGHTHECUSTOMS4祝你们一路平安WISHYOUAPLEASANTJOURNEY5我们这次访问成功，有一半功劳归你。HALFOFTHEFRUITFULVISITSHOULDOWETOYOU6能和您一起工作很高兴。ITISMYPLEASURETOHAVEWORKEDWITHYOU五、课文译文第一部分机场送行A凌先生，该说再见了。我们在北京期间你们给予我们的帮助，我非常感谢。C你能来北京我们很高兴，尤其是我们签订了新的贸易协议，在今后五年里进一步扩大我们的贸易额，真是非常高兴。A我们也非常高兴广播搭乘中国国际航空公司150航班去美国的乘客请到5号门登机B我们要办理海关手续了，谢谢你们为我们送行。C祝你们一路平安A非常感谢你对我们所做的一切，张小姐。你对我们照顾的真好。我们这次访问成功，有一半功劳归你。B谢谢您，琼斯先生，您过奖了，这是我应该做的。能和您一起工作很高兴。祝您旅途愉快。A，B，C再见六、课文录音全文MRLINGYUNANDZHANGYIAREATTHEAIRPORTTOSEETHEIRGUESTSOFFAMRLING,ITSREALLYTIMETOSAYGOODBYETHANKYOUVERYMUCHFORYOURHELPDURINGOURSTAYINBEIJINGBWEAREPLEASEDTOHAVEYOUVISITBEIJINGWEAREPARTICULARLYHAPPYBECAUSEWEHAVESIGNEDANEWTRADEAGREEMENTTOFURTHERENLARGEOURTRADEVOLUMEINTHEFOLLOWINGFIVEYEARSASOAREWELOUDSPEAKERPASSENGERSFORTHEUNITEDSTATESONAIRCHINAFLIGHT150,PLEASEBOARDATGATE5AWELL,WEVEGOTTOGOTHROUGHCUSTOMSTHANKYOUAGAINFORSEEINGUSOFFBWISHYOUAPLEASANTJOURNEYAMISSZHANG,THANKYOUVERYMUCHFORYOURNICEINTERPRETATIONANDALLYOUDIDFORUSYOUTOOKGOODCAREOFUSWEOWEMUCHOFOURPLEASURETOYOUBTHANKYOU,MRJONESIDONTTHINKIDESERVETHEPRAISEIMONLYDOINGMYJOBITISMYPLEASURETOHAVEWORKEDWITHYOUHAVEANICETRIPA,B,CGOODBYESECTION2SAYINGGOODBYEIMPRESSIVELY一、背景知识送行礼仪送行是指东道主在异地来访的重要客人离开本地之时，亲自或委派专人前往送行地点与客人亲切告别，并目送对方渐渐离去。正式送行的常规地点通常是机场、码头、火车站、长途汽车站等。为客人送行，应使对方感受到东道主的热情、诚恳、礼貌和修养。因此，除了做好周密细致的送行安排外，还要特别注意做好以下几件事1临别之前要特别询问客人有无来不及办理、需要代为处理的事情。2提醒客人不要遗漏随行物品。3外宾临上飞机、轮船或火车之前，送行人员应按一定顺序同客人一一握手话别。4火车、轮船开动或飞机起飞以后，应向客人挥手致意，直至飞机、轮船或火车在视野里消失，送行人员方可离去。下面是讲的周恩来总理生前率先垂范，注重礼仪的故事。1957年国庆节后，周总理去机场送一位外国元说离京。当那位元首的传记腾空起飞后，外国使节、武官的队伍依然整齐，并对元首座机行注目礼。而我国政府的几位部长和一位将军却疾步离开了队列。他们有的想往车里钻，有的想去吸烟。周总理目睹这一情况后，当即派人把他们叫回来，一起昂首向在机场上空盘旋的飞机行告别礼。随后，带送走外国的使节和武官，总理特地把中国的送行官员全体留下来，严肃地给大家上了一课外国元首的座机起飞后绕机场上空盘旋，使表示对东道国的感谢，因此，东道国的主人必须等飞机从视线里消失后才能离开，否则，就是礼貌不周。我们是政府的工作人员和军队的干部，我们的举动代表着人民和军队的仪表，虽然这只是几分钟的事，如果我们不加以注意，就很可能因小事失大，让国家的形象受损。二、课前提问1WHATISTHELASTWORKOFRECEPTION2WHATSHOULDASECRETARYDOTODOSEEINGOFFWELL3IFASECRETARYCOULDNOTGOTOTHEHOTELWITHTHEVEHICLEWHATSHOULDHEORSHEDO4WHENSHOULDASECRETARYLEAVETHEAIRPORT三、语言学习1BEARINMIND记住ASECRETARYSHOULDBEARMANYCHORESINMINDEVERYDAY秘书每天都要记住很多琐事。2SEEOFF送行WEWANTTOGIVEHIMASURPRISEBYNOTTELLINGHIMWEWILLSEEHIMOFF我们不告诉他要为他送行，给他一个惊喜。3MAKEANARRANGEMENTFOR（为）做好安排THESECRETARYHASMADEANARRANGEMENTFORTHECOMINGMEETINGINADVANCE秘书已经提早做好了会议安排。4STANDBY站在一旁SHESTOODBYANDLETHIMGETAWAY她站在一边并让他逃脱了。5INCASE万一HEWASSTRONGLYSUGGESTEDTOTAKEALONGANUMBRELLAINCASEITWOULDRAIN有人强烈建议他带上雨伞以防下雨。四、参考答案KEYSTOTHEEXERCISESIIIFURTHEREXERCISES1RESTUDYTHEPASSAGEANDBRIEFLYANSWERTHEQUESTIONSABOUTIT1WHATDOESASECRETARYHAVETOREMEMBERWHILEHOSTINGAVISITINGDELEGATIONFROMABROADANDWHYASECRETARYMUSTBEARINMINDTHERULETHATALLISWELLTHATENDSWELL2WHATSHOULDTHESECRETARYDOTODOSEEINGWELLTHESECRETARYSHOULDMAKEASPECIALITINERARYFORITTHOUGHTFULLYANDEFFECTIVELYTOFOLLOWTHEPRESCRIBEDORDERINTHEWORK3WHENANDWHYDOESASECRETARYHAVETOTELEPHONETHEAIRPORT,RAILWAYSTATION,ANDHARBORUSUALLYTWELVEHOURSBEFORETHEGUESTSLEAVE,THESECRETARYSHOULDTELEPHONETHEAIRPORT,RAILWAYSTATION,HARBORBECAUSETHESECRETARYCANHAVEENOUGHTIMETOEXPLAINTOTHEGUESTSANDMAKEANOTHERARRANGEMENT4WHYSHOULDASECRETARYHELPHISGUESTSINTHEHOTELASECRETARYSHOULDBECONSIDERATE5WHATISETDCANYOUGUESSWHATISETAETDSTANDSFORTHEESTIMATEDTIMEOFDEPARTURE6WHYCANTTHESECRETARYLEAVETHEAIRPORTBEFORETHEPLANETAKESOFFTHESECRETARYDOESTHISINCASESOMETHINGUNEXPECTEDMAYHAPPEN2FILLINTHEBLANKSWITHPROPERARTICLESIFNECESSARYASECRETARYMUSTBEARINMIND_THE_RULETHATALLISWELLTHATENDSWELLWHENSHEORHEISHOSTING_A_VISITINGDELEGATIONFROMABROADITIS_THE_LASTWORKOFTHERECEPTIONTOSEETHEMOFFTHUS，ITSHOULDBEDONEEVENBETTERTOMAKEPERFECTIONSTILLMOREPERFECTIF_THE_WORKOFTHEEARLYDAYSHASBEENDONEWELLINORDERTODOSEEINGOFFWELL,THESECRETARYSHOULDMAKE_A_SPECIALITINERARYFORITTHOUGHTFULLYANDEFFECTIVELYTOFOLLOWTHEPRESCRIBEDORDERINTHEWORKTECHNICALLYANDSPECIFICALLY,_THE_SECRETARYSHOULDDOTHEFOLLOWINGTHINGSHEORSHESHOULDARRANGE_THE_PEOPLECONCERNEDTOGOTOTHEHOTEL,SAYINGGOODBYETO_THE_GUESTSTHEDAYBEFORETHEYLEAVEORARRANGETHOSE,WHOPLANTOSEEOFFTHEGUESTS,TOGOTOTHEHOTELANDACCOMPANYTHEMTOTHEAIRPORT,_THE_RAILWAYSTATIONOR_THE_HARBORIFTHEYLIKETOGOTHEREDIRECTLY,THESECRETARYSHOULDSURELYTELLTHEMTOGETTHEREEARLIER,WAITINGTOSAYGOODBYE3WRITEOUTTHERIGHTFORMOFTHEGIVENVERBFOREACHBLANK1ALL_IS_BEWELLTHATENDSWELL2SHE_IS_BEHOSTINGAVISITINGDELEGATIONFROMABROAD3ASECRETARYSHOULD_MAKE_MAKEASPECIALITINERARYFORITTHOUGHTFULLYANDEFFECTIVELY4HE_WAVE_WAVEGOODBYEAND_SEE_SEETHEPLANETAKEOFF5ASECRETARYSHOULDMAKESUREIFALLTHEGUESTSHAVE_CLEARED_CLEARWITHHOTELCASHIER6IFTHEREISANYCHANGE,THESECRETARYCAN_HAVE_HAVEENOUGHTIMETOEXPLAINTOTHEGUESTS5TRANSLATETHEFOLLOWINGSENTENCESINTOENGLISH1一定要谨记结果好才是好的原则。ITMUSTBEBORNINMINDTHATALLISWELLTHATENDSWELL2秘书要考虑周全，为送别制定一个特殊的日程安排。THESECRETARYSHOULDMAKEASPECIALITINERARYFORITTHOUGHTFULLY3秘书要确认飞机预定起飞时间是否有变化。THESECRETARYMUSTCHECKETDTOSEEIFTHEREISANYCHANGEABOUTIT4外宾领取了所有行李包裹。THEFOREIGNGUESTSHAVEALLTHEIRLUGGAGEANDBAGSCOLLECTED5秘书要等飞机起飞后再离开。THESECRETARYCANTLEAVETHEAIRPORTUNTILTHEPLANETAKESOFF6飞机消失在视野。THEPLANEDISAPPEARSINSIGHT五、课文译文第二部分做好送行工作秘书在负责接待外国访问代表团时，一定要谨记结果好才是好的原则。送行是接待中最后一项工作。如果前期工作做得一直很好，就要做的更好，锦上添花。为了做好送行工作，秘书要考虑周全，制定一个特殊的、有效的日程安排,做事按部就班。具体地说，秘书要做以下几件事1在外宾离境的前一天，安排有关人员去宾馆与外宾道别，或在外宾离境的当天，安排送行人员去宾馆，陪同外宾一同前往机场、车站或码头。如果送行人员要直接去机场、车站或码头，一定告诉他们要比外宾早到，恭候到别。2通常外宾离开前12小时，秘书要给机场、车站或码头达电话，确认飞机预定起飞时间是否有变化。如果有变化，秘书可以有座购得实践相外宾解释，并做出其它安排。3外宾离开宾馆前，秘书要赶到宾馆帮助客人作下面几件事1）确定外宾已结清宾馆费用。2）确定外宾留下客房钥匙，取回护照。3）确定外宾带走了所有个人物品。4）确定外宾领取了所有行李包裹。4秘书要给司机打电话以确保送行车准时到达宾馆。如果秘书不跟车一起来宾馆。5在和外宾道别后，秘书要等飞机起飞后再离开，以免有什么意想不到的事情发生。比如，飞机推迟起飞时间，或乘中国国际航空公司的航班，中航可能会告知决定取消这个航班。6秘书要挥手告别，等外宾所乘交通工具启动，消失在视野后再离开。六、课文录音全文ASECRETARYMUSTBEARINMINDTHERULETHATALLISWELLTHATENDSWELLWHENSHEORHEISHOSTINGAVISITINGDELEGATIONFROMABROADTHELASTWORKOFTHERECEPTIONISTOSEETHEMOFFTHUS，ITSHOULDBEDONEEVENBETTERTOMAKEFINETHINGSFINERIFTHEEARLIERWORKHASBEENDONEWELLINORDERTODOSEEINGOFFWELL,THESECRETARYSHOULDMAKEASPECIALITINERARYFORITTHOUGHTFULLYANDEFFECTIVELYTOFOLLOWTHEPRESCRIBEDORDERINTHEWORKTECHNICALLYANDSPECIFICALLY,THESECRETARYSHOULDDOTHEFOLLOWINGTHINGS1THESECRETARYSHOULDARRANGEFORTHEPEOPLECONCERNEDTOGOTOTHEHOTELANDSAYGOODBYETOTHEGUESTSTHEDAYBEFORETHEYLEAVEALTERNATIVELYTHESECRETARYSHOULDORGANIZEFORTHOSEWHOPLANTOSEEOFFTHEGUESTSTOGOTOTHEHOTELANDACCOMPANYTHEMTOTHEAIRPORT,THERAILWAYSTATION,ORTHEHARBORIFTHEYWANTTOGOTHEREDIRECTLY,THESECRETARYSHOULDSURELYTELLTHEMTOGETTHEREEARLIERTOSAYGOODBYE2USUALLYTWELVEHOURSBEFORETHEGUESTSLEAVE,THESECRETARYSHOULDTELEPHONETHEAIRPORT,RAILWAYSTATION,ORHARBORTOCHECKTHEETDTHEESTIMATEDTIMEOFDEPARTURETOSEEIFTHEREISANYCHANGEIFTHEREIS,THESECRETARYCANHAVEENOUGHTIMETOINFORMTHEGUESTSANDMAKEANOTHERARRANGEMENT3BEFORETHEGUESTSLEAVETHEHOTEL,THESECRETARYSHOULDGOTHERETOHELPTHEMWITHTHEFOLLOWINGMATTERS1MAKINGSUREALLTHEGUESTSHAVECLEAREDWITHTHEHOTELCASHIER2MAKINGSURETHEYHAVELEFTTHEIRROOMKEYSANDHAVETHEIRPASSPORTSANDOTHERDOCUMENT3MAKINGSURETHEYHAVETAKENALLTHEIRBELONGINGS4MAKINGSURETHEYHAVETHEIRLUGGAGEANDBAGSCOLLECTED4THESECRETARYSHOULDTELEPHONETHEDRIVERTOMAKESURETHATTHECARORTHECOACHWILLNOTBELATEIFSHEORHEDOESNOTGOTOTHEHOTELWITHTHEVEHICLE5AFTERSAYINGGOODBYETOTHEGUESTS,THESECRETARYSHOULDSTANDBYATTHEAIRPORTUNTILTHEPLANETAKESOFFINCASESOMETHINGUNEXPECTEDHAPPEN,FOREXAMPLE,THEAIRPLANEMAYBEDELAYED,ORIFTAKINGAIRCHINA,THECAACMAYCANCELTHEFLIGHT6THESECRETARYSHOULDNOTLEAVETHEWAITINGROOMUNTILSHEORHEWAVESGOODBYEANDSEESTHEPLANETAK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BEABLETOMEETYOUDURINGMYVISITTOCHINAIMUSTALSOTHANKYOUFORARRANGINGSUCHANEXCELLENTPROGRAMFORMEIFOUNDALLMYMEETINGSANDVISITSVERYINTERESTINGANDIAMNOWCONFIDENTTHATONAFOUNDATIONOFMUTUALTRUSTANDRESPECTWEWILLBEABLETODEVELOPTRADEANDINDUSTRIALCOOPERATIONBETWEENOURTWOCOMPANIESONAMUTUALLYBENEFICIALSCALETHANKYOUFORYOURWARMHOSPITALITYWHICHHELPEDTOMAKEMYVISITTOCHINAPARTICULARLYMEMORABLEYOURSINCERELY,DAVIDJOHNSSECTION4GETTINGMOREINFORMATIONABOUTASECRETARY一、背景知识在我国古代，“秘书”一词最早出现在汉代，是指宫禁中的秘藏之书。汉书的作者班固曾任兰台史令，负责典校秘书。到东汉桓帝时，设秘书监，是负责管理图书密籍的官职，相当于国家图书馆馆长或档案馆馆长。我国现代意义的秘书、秘书机构和秘书工作，始于1912年南京临时国民政府时期。以孙中山先生为首的临时政府参照欧美政体，实行总统制，在总统府下设秘书处，配备有秘书长和秘书。在西方，“秘书”一词来源于拉丁文，其意是“可靠的职员”。在西方国家，秘书一般指政府、各社会组织和个人聘用的从事公务服务、处理文字及办公事务的工作人员。“国际秘书联合会”给“秘书”下的定义是“秘书应是主管人员的一位特殊的助手，他（她）掌握办公室工作的技巧，能在没有上级过问的情况下表现出自己的责任感，以实际行动显示出主动性和判断的能力，并且在所给予的权力范围内做出决定。”西方实业界还认为，在任何公司中，最重要的岗位之一就是秘书，包括行政秘书、私人秘书和经理助理。这项工作需要多才多艺，要求具有办公技巧、能准确和富有效率地工作，以及具备时刻扩大自己知识面的愿望和能力。秘书成为一种社会职业，各行各业，政治、经济、文化、科教等各类组织机构中，都有秘书工作，都需要秘书。二、课前提问1WHATISASECRETARY2WHATDOESUSUALLYASECRETARYDO3WHATISANIDEALSECRETARY4WHATSKILLSSHOULDASECRETARYDEVELOP5WHATISCOUNTEDASAQUALIFIEDSECRETARY三、语言学习1KNOWYOURENEMYANDKNOWYOURSELF,ANDYOUCANFIGHTAHUNDREDBATTLESWITHNODANGEROFDEFEAT知己知彼，百战不殆。2DEALWITH安排，处理THETEACHERDEALSFAIRLYWITHHISPUPILS这个教师公平地对待他的学生。3REFERTO叫某人查阅，参看THEVISITORSAREREFERREDTOTHEINFORMATIONDESK让来访者到问事处去。HEREFERREDHISSUCCESSTOTHEGOODTEACHINGHEHADHAD他把他的成功归于他以前所受的良好教育。四、参考答案IIIFURTHEREXERCISES1RESTUDYTHEPASSAGEANDBRIEFLYANSWERTHEQUESTIONSABOUTIT1WHATISTHEFAMOUSSAYINGBYSUNZIKNOWYOURENEMYANDKNOWYOURSELF,ANDYOUCANFIGHTAHUNDREDBATTLESWITHNODANGEROFDEFEAT2WHYSHOULDAWOULDBESECRETARYKNOWWHATAWESTERNSECRETARYDOESAWOULDBESECRETARYSHOULDKNOWWHATAWESTERNSECRETARYDOESBECAUSEINFUTURESITUATIONS,SHEORHEWILLMEETMANYFOREIGNCOUNTERPARTSOFTHEIRSANDSHOULDKNOWWELLHOWTODEALWITHTHEMASTHEYDEALWITHTHEM3WHATSHOULDASECRETARYDODURINGEXECUTIVESABSENCEASECRETARYSHOULDTAKEACTIONAUTHORIZEDDURINGEXECUTIVESABSENCE4HOWSHOULDASECRETARYCOOPERATEWITHEXECUTIVESASECRETARYSHOULDRELIEVEEXECUTIVESOFVARIOUSADMINISTRATIVEDETAILSANDUSESINITIATIVEANDJUDGMENTTOSEETHATMATTERSREQUIRINGATTENTIONAREREFERREDTODELEGATEDAUTHORITYORHANDLEDINAMANNERSOASTOMINIMIZEEFFECTOFEMPLOYERSABSENCE5WHATELSESHOULDASECRETARYDOBESIDESTHEASSIGNEDDUTIESASECRETARYSHOULDPERFORMOTHERDUTIESASASSIGNEDORASJUDGMENTORNECESSITYDICTATES6HOWSHOULDASECRETARYDEALWITHDAILYROUTINESUCHASAPPOINTMENTS,VISITORS,PHONECALLERSANDSOONASECRETARYSHOULDSCHEDULEAPPOINTMENTSANDMAINTAINCALENDAR2TRUEORFALSE1ASECRETARYONLYDOESWHATHEISREQUIREDTODOF2ASECRETARYCANHANDLESOMEAUTHORIZEDMATTERSDURINGEXECUTIVESABSENCET3ASECRETARYSHOULDUSEINITIATIVEANDJUDGMENTTOSEETHATMATTERSREQUIRINGATTENTIONAREHANDLEDINAMANNERSOASTOMINIMIZEEFFECTOFEMPLOYERSABSENCET4ASECRETARYSHOULDNOTORGANIZEMATERIALWHICHMAYBEPRESENTEDTOEXECUTIVEINDRAFTFORMATF5ASECRETARYSHOULDBEGOODATTAKINGSHORTHANDT6ITISNECESSARYANDIMPORTANTFORASECRETARYTOESTABLISHANDMAINTAINHARMONIOUSWORKINGRELATIONSHIPSWITHSUPERIORS,COWOR