(doc)-摩托罗拉今年对供应商的评估标准（2个doc2个xls）ctequalityassessment-生产制度表格

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TITTENDSTOBEFOCUSEDONLYONCOMPETITIVEPRODUCTSSOMEMANAGERSBELIEVEMOREBENCHMARKINGISNEEDEDSCORE3THEPRINCIPLESOFBENCHMARKINGAREWIDELYUNDERSTOODTHEREAREEXAMPLESOFBENCHMARKINGACTIVITYINSOMEAREASOFTHEBUSINESSALTHOUGHSOMEOFTHESEAREASHAVESUCCESSFULLYBENCHMARKEDTHEIRPRODUCTSORTECHNOLOGIESTODETERMINEOFFERINGS,THEPROCESSISINCONSISTENTACROSSTHEWHOLEORGANIZATIONMANAGEMENTSUPPORTFORBENCHMARKINGISGROWINGWITHSOMEINTERESTINBENCHMARKINGADMINISTRATIVEFUNCTIONSTHEBENCHMARKINGPROCESSISFORMALIZEDINMANYAREASOFTHEBUSINESSMOSTMAJORAREASHAVEDONESOMEBENCHMARKINGOFTHEIRNEWPRODUCTS,TECHNOLOGIESORSERVICESAGAINSTBESTINCLASSOFFERINGSMANYFUNCTIONSHAVEDETERMINEDHOWTHEIRNEWPRODUCTSORSERVICESCOMPARETOBESTINCLASSPRODUCTSORSERVICESTHEREISEVIDENCETHATBENCHMARKINGINFORMATIONWASUSEDTOIMPROVESOMEASPECTSOFTHEORGANIZATIONSNEWPRODUCTS,TECHNOLOGIESORSERVICESSOMEADMINISTRATIVEAREASAREBEGINNINGTOUSEBENCHMARKINGASAMEANSOFIDENTIFYINGWAYSTOIMPROVETHEIRSYSTEMSANDEFFICIENCIESSCORE4THEBENCHMARKINGPROCESSISWELLDEFINED,DOCUMENTEDANDUSEDTOESTABLISHCOMPETITIVEADVANTAGEBENCHMARKINGISUSEDACROSSALLMAJORAREASOFTHEBUSINESSTHEREARENUMEROUSEXAMPLESOFPOSITIVERESULTSFROMBENCHMARKINGINTHEPRODUCTANDPROCESSAREASASWELLASADMINISTRATIVEAREASMANAGEMENTISACTIVEINPROMOTINGANDREWARDINGBENCHMARKINGACTIVITIESSCORE5BENCHMARKINGISROUTINELYUSEDFORALLPRODUCTSANDSERVICESTHROUGHOUTTHEORGANIZATIONSOMEKEYCUSTOMERSRECOGNIZETHISORGANIZATIONSEXTENSIVEUSEOFBENCHMARKINGASAMEANSOFIMPROVINGTHEIRPRODUCTSANDSERVICESTHEORGANIZATIONISRECOGNIZEDWITHINTHECOMPANYANDEXTERNALTOTHECOMPANYFORHAVINGAMODELBENCHMARKINGPROCESSFOROTHERSTOFOLLOWBENCHMARKINGHASRESULTEDINTHEORGANIZATIONOFFERINGMANYBESTINCLASSPRODUCTSANDSERVICESTOITSCUSTOMERS21DOESTHEORGANIZATIONUSEQUALITYDATAFORPARTICIPATIVEANDPREVENTIVEPROBLEMSOLVINGMETHODSTOIDENTIFY,MEASURE,ANDRESOLVEINTERNALANDEXTERNALPROBLEMSAREPROBLEMSOLVINGEFFORTSTIMELYANDEFFECTIVECONSIDERATIONSATHEORGANIZATIONUSESVARIOUSPROBLEMSOLVINGTECHNIQUES,SUCHASBRAINSTORMING,QUALITYCIRCLES,TEAMORIENTEDPROBLEMSOLVING,PROCESSIMPROVEMENTTEAM,MAPPING,IDENTIFICATIONOFCRITICALCHARACTERISTICS,BOPERATIONALDEFINITIONS,ANDIDENTIFICATIONOFRESPONSES/MEASUREMENTS/METRICSSOMECOMMONLYUSEDTOOLSINTHENONMANUFACTURINGORSERVICEORGANIZATIONSAREPARETOCHARTS,TRENDANALYSIS,TIMESERIESANALYSIS,FORECASTING,SAMPLINGPLANS,REGRESSION,CAUSEANDEFFECTDIAGRAMS,ANDWIEBULLPROBABILITYPLOTSADVANCEDMETHODS,SUCHASDATAMINING,MAC