剑桥商务英语中级第二版 3a ordering goods.ppt

1、,Unit 3a Ordering goods,Unit 3a Ordering goods,I. Placing an order A. Speaking If you work in a mail order company, when you look for your suppliers, what qualities do you think you would consider?,Unit 3a Ordering goods,Expressions for speaking: reliable and trustworthy suppliers 可靠的供应商 possess bas

2、ic qualities of honesty, integrity, accountability, and dependability 具有诚实、正直、责任心及可靠性等基本品质 satisfactory service 令人满意的服务 courteous and co-operative 有礼貌并且乐于合作,Unit 3a Ordering goods,provide good quality merchandise and service 提供品质优良的商品 have flexibility towards new or additional requirements 对新的/额外的需求

3、要有灵活性 Goods of consistent quality 质量稳定的商品,Unit 3a Ordering goods,Operate in just-in-time delivery policy 依照准时送货的方针运营 provide a quality product or service 提供高质量的产品和服务 make timely delivery 及时送货 have attractive and competitive price 有吸引力和竞争力的价格,Unit 3a Ordering goods,BReading 1 Read the fax and the rep

4、ly to the fax, answer the questions below the text. Ask students some questions concerning the letter,Unit 3a Ordering goods,Collection n. range of new clothes, etc offered for sale by a designer or manufacturer e.g. You are invited to view our autumn collection. 秋装展销, 敬请光临.,Unit 3a Ordering goods,C

5、atalogue n. a complete list of items that a company sells, often with pictures of the items and prices e.g. The company sells home furnishings through an online catalogue.,Unit 3a Ordering goods,Sentence stress: thinks that there might be problems with As a result, weve decided to Wed also like to W

6、ould it be possible to Please let me know asap.,Unit 3a Ordering goods,Suggested answer 1. F 2. T 3. F 4. F 5. T,Unit 3a Ordering goods,Reading 2 Ask students to read the reply letter and answer the questions Point out the major problems of the letter.,Unit 3a Ordering goods,Respective adj. belongin

7、g to each of the individual people or things you have just mentioned e.g. The three men were given work according to their respective abilities. 这三个人根据各自的能力被分配了工作。,Unit 3a Ordering goods,Vendor n. a person who sells things, for example food or newspapers, usually outside on the street e.g. street ve

8、ndors,Unit 3a Ordering goods,Layout: The layout is too dense and therefore off- putting. It might help if the writer used headings, bullet points and brackets. Paragraph: should be divided into independent paragraphs to aid clarity and to encourage the reader to actually read the fax.,Unit 3a Orderi

9、ng goods,Connectors: It is difficult to follow the sequence of ideas because connectors are not used much to make it clear. Should use connectors to make it consistent and logical Sentences: make the sentences short. Some of the sentences are extremely long, making the text difficult to read. Aiming

10、 for one idea per sentence is a good idea,Unit 3a Ordering goods,Accuracy: correct some spelling mistakes. As the writer is a non-native speaker, complete accuracy is perhaps not to be expected. However, core words for the topic should be spelt correctly. Good punctuation aids clarity. Clarity : wri

11、ting should be clear and make yourself understand.,Unit 3a Ordering goods,Dear Korinna Re: order for Faci (314739) and Cristi(315227) skirts Thank you for your fax concerning the above skirts. I discussed the problems regarding the two skirts with Mr. Hubner during his trip to Italy. The skirt made

12、by Faci has a slit at the bottom, which might make it difficult if the customer wanted to change the length of the skirt. We therefore agreed that the vendor would have to supply the skirt in two different lengths.,Unit 3a Ordering goods,Mr. Hubner thought it might be better to leave the two differe

13、nt lengths of the Cristic skirt. The skirt has special knitting technique; as a result, it might be difficult if the customer wanted to shorten it. When Mr. Hubner left Italy, I thought we had sorted the problems out. I was therefore surprised by you fax canceling the other sizes.,Unit 3a Ordering g

14、oods,Please let me know if you definitely want to cancel the other length skirts. As for reducing the total quantity, I will wait for confirmation of the information about lengths before I contact the vendors. Thanks and best regards.,Unit 3a Ordering goods,Suggested answer 1. To query Korinnas chan

15、ge of order 2. Antonella thought the two different lengths foreach skirt had been agreed when Mr. Hubner in Italy. 3. Antonella is going to wait for Korinna to confirm the information about the length of skirts required before contact the vendors.,Unit 3a Ordering goods,II. Discussing changes A. Lis

16、tening Listen to the telephone conversation confirming details of the order. Listen again and note down functional phrases, then write formal written equivalents of these phrases.,Unit 3a Ordering goods,What does Antonella have to do ? Suggested answer: She has to call Cristi and Faci to confirm the

17、 order for 400 standard length skirts before faxing Korinna to let her know.,Unit 3a Ordering goods,B. Exercise Ss match each function with two phrases, one from a telephone conversation and one from a letter.,Unit 3a Ordering goods,Functional phrases,Telephone Im ringing about We definitely want Do

18、 you think you could Ill call them Thanks for Ill fax you,Letter I would like to I am writing to confirm that Please could you I will / shall Thank you for/ I am very grateful for I look forward to (hearing from you/ seeing you etc. ),Unit 3a Ordering goods,1. Stating the reason for calling Im ringi

19、ng about 2. Confirming information We definitely want 3. Requesting action Do you think I could,Unit 3a Ordering goods,4. Promising action Ill call them 5. Thanking Thanks for 6. Referring to future contact Ill fax you / Ill speak to you later.,Unit 3a Ordering goods,III. Confirming changes A. Reading 3 Read the fax, find the extra words and correct the Lines and check grammatical and lexical mistake and the flow of the whole text,Unit 3a Ordering goods,Measurement n. the size, length or amount of sth e.g. The overall measurement of this room