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1、Unit 4,Food and beverage service,旅游英语,河北旅游职业学院,Warming-up,Reading A,Listening,Speaking,4,1,2,3,Reading B,5,Writing,6,Project,7,Vocabulary and Structure,8,Self-evaluation,Grammar,10,9,Task 1,Task 2,Suggested Answers: A. Stewed Meatballs with Brown Sauce B. Hot-pot C. Sweet and Sour Pork D. Kung Pao C
2、hicken/Sauced Chicken Cubes with Chili and Peanuts E. Steamed White Stuffed Bun F. Pulled Noodles with Beef G. Fried Rice with Scrambled Eggs H. Peking Roast Duck,Task 1,Task 2,Suggested Answers: 1. Kungfu was established in 1994. Currently it possesses over 300 restaurants as the Chinese fast foods
3、 chain with most restaurants and biggest size. It developed the Computer Program Control Steam Cabinet in 1997 and tackled the difficulty of “standardization” of Chinese foods, explored the new road for the development of Chinese fast foods, and achieved the dream of “industrialized production”, “ch
4、ef free” and “same quality for 1,000 shares of fast foods” for the Chinese foods industry,Unit 4 food and beverage service,Task 2,3. Quanjude is a famous Chinese restaurant known for its trademark Quanjude Peking Roast Duck and its long-standing culinary heritage,Unit 4 food and beverage service,2.
5、Chenghuang Temple is a Taoist temple. Covering an area of more than 10,000 square meters, it is made up of many halls and two gardens. Today, it is an important venue for religious activities in Shanghai and for international cultural exchange, where many stores sell various goods, snacks that are s
6、pecialized in Shanghai,Reading A,Text,Task 1,Task 2,Task 3,Task 4,Background Information,Background Information Every country has its own peculiar dining customs. The Chinese feel that the first rule of being a courteous guest is to be modest. When a person is invited to dinner, he will decline firs
7、t because he is afraid it will give the host and hostess a lot of trouble preparing for it. As the host keeps on inviting him, hell then accept it. Usually the guest will bring some gifts to the host, such as fruit, flowers and wine. The host will immediately protest his doing so by saying, “You sho
8、uldnt have bought the gifts. You are too polite and generous!” When the dinner is ready, the guests are invited to sit down first. They sit in the chairs that are facing the south, which are considered to be honored seats. After everybody is seated, the host asks the guests to start eating first bec
9、ause they will not eat before the host says so. When the dinner is over, the host and hostess will ask the guests to watch TV, drink tea, and sometimes to join a card game or Mahjong game. After some time, the guests will leave, and it is customary for the host to see the guests off,Reading A,Task 1
10、,Steps: Get Ss to go through the directions. Circulate in the classroom to offer help if necessary and write useful words on the board. Do a whole-class feedback, and get one or two Ss to give a brief report,Objective: Ss get to know characteristics and the representative dishes of Chinese regional
11、cuisine. Time: 10 minutes,Suggested Answers,1) Dont stick your chopsticks upright in the rice bowl. Instead, lay them on your dish. The reason for this is that when somebody dies, the shrine to them contains a bowl of sand or rice with two sticks of incense stuck upright in it. So if you stick your
12、chopsticks in the rice bowl, it looks like this shrine and is equivalent to wishing death upon a person at the table,Reading A,2) Make sure the spout of the teapot is not facing anyone. It is impolite to set the teapot down where the spout is facing towards somebody. The spout should always be direc
13、ted to where nobody is sitting, usually just outward from the table,3) Dont tap on your bowl with your chopsticks. Beggars tap on their bowls, so this is not polite. Also, in a restaurant, if the food is coming too slow people will tap their bowls. If you are in someones home, it is like insulting t
14、he cook,Task 1,A typical Chinese greeting is “Have you eaten?” indicating just how important Chinese people consider the whole dining experience. Believed to be one of the most famous cuisines in the world, a Chinese meal will surely give you a memorable experience,Dining in China (1,What to eat in
15、China? Chinese cuisine is just as varied as its landscape. It is often referred to in terms of regions because of the different geographic, cultural, climatic, and economic conditions. Generally speaking, in the south, where water is abundant, rice is the staple food, while in the north, the staple
16、grain is wheat, so steamed bread, dumplings and noodles are very common. In China there are eight main regional cuisines, of which the most famous are Lu cuisine in Shandong Province, where seafood delicacies are highly prized; Sichuan cuisine in Sichuan Province, which boasts “hundreds of flavors f
17、or hundreds of dishes”, and which is famously hot and spicy; and Cantonese cuisine in Guangdong Province, where cooks pride themselves as being able to make a delicious meal from any ingredients,Dining in China (2,Where to eat in China? Some of the best food is provided in famous brand-name restaura
18、nts, some of which are over a hundred years old like the “Quanjude” in Beijing, where the famous Beijing Roast Duck is served. Dining in such a time-honored restaurant is like tasting a part of history. Most of the starrated hotels also have excellent restaurants, often specializing in particular re
19、gional cuisines, and usually, nowadays, boasting a Western restaurant as well. Besides these excellent restaurants, food in family-run establishments is much cheaper but still delicious and every town in China has plenty of small, cheap, “hole-in-the-wall” dining options,Dining in China (3,How to ea
20、t in China? “When in Rome, do as the Romans do.” When dining in China, there are some widely accepted rules to follow. Unlike in Western countries, Chinese food is designed to be eaten by a group of people sharing a number of different dishes rather than each person eating only his or her own choice
21、. Furthermore, food is usually served in bite-size pieces not only because it cooks faster in this way but also because it can be eaten with chopsticks. There are also a number of taboos to be aware of at a Chinese dining table. For example, never leave your chopsticks standing upright in a bowl of
22、rice because they look like the two incense sticks burnt at funerals,Dining in China (4,食在中国 典型的中国式问候语“您吃了吗?”表明了中国人对于吃的重视。中国菜被认为是世界 著名菜系之一,享用一顿中国美食必将给你一个难忘的经历。 在中国吃什么? 中国菜恰如中国美景一样丰富多样。由于中国各地在地理、文化、气候和经济条件方面的差异,人们在谈起中国美食时,常常用地域来划分其种类。一般来说,在水资源丰富的南方,人们以米饭作为主食;而在北方,主要作物是小麦,所以馒头、饺子和面条非常普遍。中国拥有八大地方菜系,其中最
23、有名的菜系有以海鲜出名的山东省的鲁菜、号称“百菜百味”且以辛辣闻名的四川省的川菜,以及号称厨师可以用任何原料烹制美食的广东省的粤菜,在中国去哪儿吃? 一些最好的美食出自著名的饭店,其中一些是百年老字号,如以北京烤鸭闻名的“全聚德”。在这样历史悠久的饭店用餐如同在品味历史。多数星级酒店也有很好的餐厅,而且通常以地方风味为特色,现在通常也提供西餐。除了上面提到的高级餐厅,有些家族经营的小饭馆的食物也是既美味又便宜。另外中国的每个小镇都有很多便宜的、又小又不起眼的小饭馆可供您选择,在中国如何吃? 入乡随俗,在中国吃饭,有些约定俗成的规矩要遵守。与西方国家不同,中餐是一群人一起分享很多不同的菜,而不是
24、各人吃自己点的那一份食物。另外,为了方便食物烹调并且可以用筷子夹取,中餐的食物通常都切成小块。中餐的餐桌上有些禁忌要注意,比如,不要把筷子竖立在饭碗里,因为这样看起来像是在葬礼上烧的两支香,Reading A,Objective: Ss scan the passage to find supporting details for main ideas. Time: 10 minutes,Task 2,Steps:Clarify the assignment for Ss.Ss work in pairs.Ss compare their work with others.Check the
25、answers by getting individual Ss to read the answers aloud.Provide the points Ss have missed,Reading A,Task 2 Key,Reading A,Objective: Ss skim the passage for specific information. Time: 5 minutes,Task 3,Keys: 1. T 2. F 3. F 4. F 5. T,Steps: Ss work individually. Check the answers with the whole cla
26、ss by getting individual Ss to correct the false statements,Reading A,Objective: Ss get more information on special food in different areas. Time: 10 minutes,Task 4,Steps: Go through the directions with the whole class. Ss work in small groups to explore this topic. Circulate in the classroom while
27、Ss are discussing and write useful words on the board. Ss write a brief report or make an oral presentation to the class. Make comments,open,Task 2,Task 3,Task 4,Task 5,Task 1,Listening,Task 1,Objective: Ss can accurately write down the missing information in the conversation. Time: 10 minutes,Key:
28、1. meal arrangements 2. buffet 3. for a change 4. quick sandwich 5. Western caf,Listening,Task 1 Script,Ms. Blaire: Xiao Li, what are the meal arrangements for the tour group tomorrow? Li Ming: Well, well have breakfast at 7:00 am on the third floor of the hotel. It is buffet style with a good varie
29、ty of options. Ms. Blaire: OK. How about lunch? Li Ming: After the morning visit, well have lunch in a Chinese restaurant. Ms. Blaire: Mm. we do like Chinese food, but could we have lunch in a Western restaurant for a change? Li Ming: Are you sure you wouldnt like to have a full Chinese meal? Ms. Bl
30、aire: No, thats not necessary. We need to have an early lunch tomorrow as we will be leaving at 2:00 pm for the airport. I think the group would appreciate being able to have just a quick sandwich for lunch. Li Ming: Oh, I see. I know a Western caf nearby. Shall we go there? Ms. Blaire: Sure. Is it
31、far from the scenic spot? Li Ming: No. Itll take us only about ten minutes to get there. Ms. Blaire: Thats fine. Thank you,Listening,Task 2,Objective: Ss can understand specific information and decide whether the given statements are true or false. Time: 10 minutes,Key 1. T 2. F 3. F 4. F,Listening,
32、Ms. Blaire: Xiao Li, our tourists are complaining that the dining room is too small to hold 23 people. Li Ming: Oh, Im sorry, Ms. Blaire. Its the peak time now. This is the largest room I can find. But I know there will be a larger room available in 20 minutes. Ms. Blaire: Do you mean we have to wai
33、t for another 20 minutes to have dinner? Li Ming: Im afraid so, if youd like to move to a larger room. Ms. Blaire: But the tourists are quite hungry now. Li Ming: What about asking the waiter to serve some snacks while waiting? Ms. Blaire: OK. Thats good. Besides, it seems there is something wrong w
34、ith the air conditioning in the room. Li Ming: Oh, dont worry. I will have the waiter check it right now. Ms. Blaire: Thank you. You are so helpful,Task 2 Script,Key 1. small 2. exhausted 3. manager,Listening,Task 3,Objective: Ss can find specific information from listening to answer the given quest
35、ions. Time: 10 minutes,Ms. Blaire: Excuse me, Xiao Li. May I have a word with you? Li Ming: Yes, what can I do for you? Ms. Blaire: My group members have been complaining about the meals they have had in this restaurant. Li Ming: Whats the problem? Ms. Blaire: The dishes are quite small. Some touris
36、ts had to buy snacks hemselves after meals. Li Ming: Oh, I didnt expect that! But no one complained yesterday. The quantity of food is the same as today. Ms. Blaire: Well, they climbed a mountain this morning and became really exhausted. I think thats why they had a great appetite today. Li Ming: OK
37、, Ill talk with the manager and ask him to see to it. Ms. Blaire: Thank you very much. Li Ming: You are welcome,Task 3 Script,Listening,Listening,Task 4,Objective: Ss can record specific information in the conversation.Time: 10 minutes,Key 1. the spicy food of Sichuan cuisine 2. change some spicy di
38、shes into light ones 3. arrange some special dishes,Listening,Li Ming: Ms. Blaire, how about the meal today? Ms. Blaire: Good! The food quantity is obviously bigger than yesterday. Li Ming: Im so glad to hear that. Ms. Blaire: But the food seems too spicy to some tourists. I know Sichuan cuisine is
39、famously hot and spicy, but Im afraid it hurt their stomachs. Li Ming: Is there anyone having a stomachache? I have some pills for them. Ms. Blaire: Dont worry. They are fine now after having a rest. Li Ming: OK. I will ask the manager to change some spicy dishes into light ones. Ms. Blaire: Oh, I n
40、early forgot. We have one vegetarian guest. Can you make some special dishes for her? Li Ming: OK, no problem. I will see to it right now,Task 4 Script,Listening,Task 5,Objective: Ss can accurately write down the missing information in the conversation. Time: 10 minutes,Key 1. long-standing 2. chick
41、en and duck 3. retired 4. a flaw 5. union,Listening,Maybe youd like to know what Quanjude represents. Once when Premier Zhou Enlai was hosting some important foreign guests at Quanjude, one of the guests asked, “What does Quanjude mean?” Premier Zhou answered, “Quan means perfection without a flaw,
42、Ju means gathering without departing, and De means virtues to be supreme.” Therefore, Quanjude implies perfection, union and benevolence,Hello, everyone. Id like to introduce the famous Quanjude Restaurant. Quanjude is famous for its Peking Roast Duck and its long-standing culinary heritage. It was
43、established in 1864 in Beijing. Just think it has been serving roast duck for nearly 150 years at this very same spot! The first Quanjude manager, Yang Quanren, started out selling chicken and duck. Then, one day, he paid a retired chef from the imperial palace for an imperial recipe. Soon after, Qu
44、anjude became the first restaurant in the world to serve roast duck, cooked as it was in the imperial kitchens, to the general public,Task 4 Script,Task 2,Task 3,Task 4,Task 1,Speaking,Task 1,Objective: Ss know how to introduce meal arrangements. Time: 15 minutes,Steps: Ss read Speaking Task 1. Ss c
45、hoose the roles. Ss make a conversation. Ss role-play the conversation in class,Sample Tour leader: Excuse me, the tourists are hungry, when and where do we have lunch? Tour guide: We will have lunch at the dining hall on the second floor. Tour leader: Is there anything special? Tour guide: Yes, we
46、arranged some Chinese special food for you, such as Chinese dumpling and Peking Roast Duck. Tour leader: Oh, it sounds good. But some tourists are allergic to onion. Tour guide: Really? I will tell the cook not to put onion in the dishes. Tour leader: Oh, thank you very much. Tour guide: You are wel
47、come,Speaking,Speaking,Task 2,Objective: Ss know how to talk about changing a room. Time: 15 minutes,Steps: Ss read Speaking Task 2. Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class,Sample Tour guide: OK, now weve reached the restaurant where we have reserved. Tout
48、 leader: It looks good. Where is our room? Tour guide: This way, please. Tour leader: Oh, we can see nothing from the window of the room. Could we change to a room which faces the sea? We really want to enjoy the beautiful scenery of the sea. Tour guide: Im nor sure if there is an empty room. Ill go
49、 to ask the waiter. Tour leader: Thank you. (Several minutes later) Tour guide: Were lucky. There is an empty room in 116. Tour leader: Thank you. Well go to that room to enjoy the scenery with the delicious food,Speaking,Speaking,Task 3,Objective: Ss know how to deal with complaints about the food.
50、 Time: 15 minutes,Steps: Ss read Speaking Task 3. Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class,Sample Tour guide: Is everything to your satisfaction? Tour leader: No. The fish is not fresh. It has bad smell. And there is clean sand in the vegetable. Tour guide:
51、 Oh, Im awfully sorry to hear that. Ill consult it with the manager. Please wait for me for a moment. (Several minutes later) Tour guide: The manager asked the cook to do them again. But we have to wait for 30 minutes. Tour leader: Oh, our time is limited. We cant wait so long. They must give us com
52、pensation. Tour guide: Ill consult it with the manager again. (Several minutes later) Tour guide: The manager will provide two more free dishes for us as compensation. He hopes you can give him another chance. Tour leader: OK. Well try them again,Speaking,Speaking,Task 4,Objective: Ss know how to de
53、al with emergency. Time: 15 minutes,Steps: Ss read Speaking Task 4. Ss choose the roles. Ss make a conversation. Ss role-play the conversation in class,Sample Tourist: Hello, Mr. Li, I dont feel well after dinner. Tour guide: Dont worry. Whats the symptom? Tourist: I cant stop vomiting. Tour guide:
54、What have you eaten at dinner? Tourist: I ate some seafood. Tour guide: Whats your room number? Tour guide: 332. Tourist: OK, I will call 120 and come over to see you immediately,Speaking,Task 1,Task 2,Text,Reading B,Task 3,Gongfu Tea Gongfu Tea first appeared in Chaozhou in Guangdong Province durin
55、g the Song Dynasty. The word “Gongfu” means “skill” or “patience”. It is so named partly because the tea-making process is so time-consuming and requires great skill and patience. Gongfu Tea sets are very small. The pottery teapot is no bigger than a fist and the white, transparent teacups are just
56、a little larger than pigeon eggs. Traditionally, people use a small charcoal stove, a small water kettle and a porcelain base to hold tea sets. Spring or well water is considered to be the best for making Gongfu Tea. Both teapot and teacups are first cleaned with boiling water to get rid of any rema
57、ining old tea leaves and to warm the set. Then a good handful of tea leaves are put into the teapot filling it almost to the brim,Reading B,The kettle is generally raised up high when pouring the boiling water into the teapot so that the water cools a little before coming in contact with the tea. Th
58、e first round of tea is discarded as it may contain impurities and froth. The second round is then poured with a circular motion into each cup so that there will be the same color and consistency of tea in all the cups. To avoid creating froth and scattering the fragrance of the tea, the teapot shou
59、ld be held close to the teacups when pouring. The first sip tastes slightly bitter, but very soon, the sweet and mellow aftertaste is apparent, lingering in the mouth. It is this lingering aftertaste that makes Gongfu Tea so popular and highly prized as the most charming tea culture in China,Reading
60、 B,Reading B,功夫茶 功夫茶最早于宋代出现在广东省潮州市。“功夫”这个词可理解为“技巧”或者“耐心”。如此命名是因为沏茶过程不仅费时,而且需要相当的技巧和耐心。 功夫茶的茶具非常小,陶制茶壶还没有一个拳头大,白而透明的茶杯只比鸽子蛋大一点。以前人们还使用一个小木炭炉、一个小水壶和一个装茶具的瓷托。泉水或井水被认为是用来冲泡功夫茶的最佳选择。 首先用开水刷洗茶壶和茶杯,以便洗掉残余的茶叶,同时预热茶具,然后往茶壶里装入满满一壶的茶叶。 通常在往茶壶里倒入热水时要高高举起水壶,这样热水在接触茶叶之前会稍稍降温。第一道茶要倒掉,因为里面可能含有杂质和泡沫。倒第二道时茶壶作圆周运动,均匀地
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