测测你对商务礼仪知多少

1、测测你对商务礼仪知多少? Business and social etiquette can be tricky, and making the right moves can make a big difference. Take this quick quiz and see how you fare in the following business situations. 商务与社交礼节技巧性很强。举止得当会带 来很大的区别。做一做下面的快速测验， 看看遇到以下的商务情况你会怎么做。 给同学们的任务给同学们的任务Tasks Step 1： 阅读理解 Read light soup; c

2、lear soup; consomme 清汤 thin soup; light soup; clear soup; consomme 浓汤 thick soup; pottage/potage 老汤 soup stock 肉汤 broth Youre at a dinner and champagne is served with the dessert. You simply cant drink champagne yet know the host will be offering a toast. Do you: A. tell the waiter no champagne B. t

3、urn over your glass C. ask the waiter to pour water into your champagne glass instead D. say nothing and allow the champagne to be poured n你参加晚宴，这时香槟和甜品被端上来了，你 其实不能喝酒，然而你知道主人会向你敬酒。 你该怎么办？ Key答案： n8. D. Its more polite not to call attention to the fact that you cant drink champagne. 礼节性地喝一点比郑重提出 自己不喝

4、香槟更礼貌 Youre at a table in a restaurant for a business dinner. Midway through the meal, youre called to the telephone. What do you do with your napkin? A. Take it with you B. Fold and place it to the left of your plate C. Loosely fold it and place it on the right side D. Leave it on your chair n你正在饭馆

5、吃工作餐。吃饭的时候，有人叫你 去听电话。你怎么处理你的餐巾？ Key答案： nD. Leave it on your chair. Definitely dont put it on the table-what if you have crumbs on it? n把它放在你的椅子上。千万别放在桌子 上万一上面有食物残渣呢？ Youre hosting a dinner party at a restaurant. Included are two other couples, and your most valuable client and his wife. You instruct

6、 the waiter to: A. serve your spouse first B. serve your clients spouse first C. serve you and your spouse last n你请客在饭店吃晚饭。客人中有两对夫妻，还 有你最珍贵的客人及其妻子。你会让侍应生先 为。服务？ Key答案： n B and C. Sort of a trick question, but this is important. 要么让侍应生最后招呼 自己与自己的配偶，要么让他先为贵客 夫妇服务。 Youre invited to a reception and the

7、invitation states 7:00 to 9:00 PM. You should arrive: A. at 7:00 PM B. anytime between 7:00 PM and 9:00 PM C. between 7:00 PM and 7:30 PM D. go early and leave early n宴会邀请函上注明时间“晚上79点”， 你应该几点到？ Key答案： nA, B, or C. Its terribly impolite to arrive early. 比邀请函上面的时间早到达是非常 不礼貌的。 Youre greeting or saying

8、good-bye to someone. Whens the proper time to shake their hand? A. When youre introduced B. At their home C. At their office D. On the street E. When you say good-bye n跟他人见面打招呼或者道别的时候。握手的合 适时机是什么时候？ Key答案： nA, B, C, D, and E. In other words, its rarely improper to shake someones hand. Make sure you

9、have a firm (but not painful) handshake for both men and women. 当你在他们的家里、办公室 或者街上被介绍和他们认识的时候。换 言之，和某人握手没有什么不合适的。 确保你与男士或者女士握手时都要有力 （但是不要握疼）。 Youre talking with a group of four people. Do you make eye contact with: A. just the person to whom youre speaking at the moment? B. each of the four, moving y

10、our eye contact from one to another? C. no one particular person (not looking directly into anyones eyes)? n你跟有四个人的一群人交谈，你应该跟 哪些人保持目光交流？ Key答案： n B. Make eye contact with all of the individuals youre talking with. 跟这群人 的每一位都做适当的眼神交流。 The waiters coming toward you to serve wine. You dont want any. Yo

11、u turn your glass upside down. Are you correct? n侍应生走到你跟前要为你倒酒，你不想 喝，所以讲杯子倒过来放，这种做法对 吗？ Key答案： nNo. Again, dont call attention to your dislike of your hosts chosen beverage. 还是不应该明显地拒绝饮酒。因为那样 会让请客方感觉你不喜欢他们准备的酒 水。 When you greet a visitor in your office, do you: A. say nothing and let her sit where s

12、he wishes? B. tell her where to sit? C. say Just sit anywhere n当你在办公室接待来宾时，告诉她随意 坐，还是指定位置。 Key答案： n B. Indicating where your guest should sit will make her feel more comfortable. 示意客人就座的位置，会让客人感觉更 加适应。 Youre invited to dinner in a private home. When do you take your napkin from the table and place i

13、t on your lap? A. Open it immediately B. Wait for the host to take his napkin before taking yours? C. Wait for the oldest person at the table to take his? D. Wait for the acknowledged head of the table to take hers before taking yours? n受邀到朋友的家里做客时，该何时将餐 巾从桌上取来放置大腿上？ Key答案： n B, C, or D. Just dont g

14、rab it first unless youre playing one of these roles. 反正 不要第一个去拿。除非你负责协助做这 些事。 Youre scheduled to meet a business associate for working lunch and you arrive a few minutes early to find a suitable table. 30 minutes later your associate still hasnt arrived. Do you: A. order your lunch and eat? B. cont

15、inue waiting and fuming生气 that your associate isnt there? C. tell the head waiter youre not staying and give him our card with instructions to present it to your associate to prove you were there? D. after 15 minutes call your associate? n你跟一商业伙伴约好共进工作午餐，你提前几分钟到 达了餐厅并找了一个合适的座位，半个小时后，你的 商业伙伴还没到，你应该怎么

16、做？ Key答案： nA. Youve waited 30 minutes. Expect an apology later, though. 可以先给自己要 一些吃的，因为你足足等候了半个钟头， 不过还是容许对方稍后道歉。 Youve forgotten a lunch with a business associate. You feel terrible and know hes furious. Do you: A. write a letter of apology? B. send flowers? C. keep quiet and hope he forgets about it? D. call and set up another appointment? You will find the answers to the etique