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1、An alysis of releva nt factors andcoun termeasures for emerge ncy care disputesFactor analysis countermeasuresfor emergency caredisputes The emergency department is an important place of seriously-ill, ambulanee life, but also lead to disputes in the main place of care. Issue for emergency departme

2、nt nursing care disputes related factors an alysis, and proposed preve ntive measures.An emerge ncy care disputes related factors1.1 nu rse-patie nt com muni cati on related to thecharacteristicsof thefactorsemerge ncynu rse-patie ntrelatio nshipisbuilton ashorttime,dema nding,con tradicti ons,patie

3、 ntsareofte nacuteon set, thepatient s familyfeelan xious,gettimelytreatme nt ofacute hopeinthissituati on,medical staff and goodservice attitude is easy to disputes 1. an“ urge nt ”reflecting the seriousness of the emergencycare work,patie nts to the emerge ncy room, nu rses and patie nts on theest

4、ablishme ntof the service and the servicerelati on ship, which , the attitude of the nu rses in differe nt, iicareless words and deeds, regardless of settings in the ward laughing, especially in front of patients and their families to talk about a topic that has nothing to do with the rescue in the

5、rescue of critically ill patie nts, it caused patie nts and their families for care The staff do not trustthe quality of care and medical skeptical, but also easily lead to care disputes.1.2 nursing procedure-related factors in the rescue of critically ill patie nts, medical staff can not be theprop

6、er use of rescueequipme ntoroperat ingin experie need, un skilled operati on in patie nts with shock, coma or childre n, poor vascular vein pun cture can not be done sharply and did not pay atte nti on to the protecti on of patie nt privacy in the care of critically ill patie nts, i n a busy, can no

7、t try their best not timely visits to the wards, adverse con seque nces, it is easy to cause care disputes.1.3 Nursi ng man ageme nt of the releva nt factorsin rece ntyears, the grow ing of care and nursingcon figurati onis lagg ingbeh ind, thecon tradicti onbetwee n supply and dema nd is not solved

8、 in time, and dema nd imbala nee, while the patie nt is admitted to moreworries sense of disease, in particular, is repeated more than times of patientsadmitted psychological pressure,and some even fear of treatmentand disease,andpsychologically depe ndent on health care workers, health care workers

9、 can be psychologicalcomfort 2. Thisrequired the nu rses to comfort a patie nt and meticulous, but busy emerge ncy departme nt nu rses, emerge ncy nu rses serious vaca ncies, new nu rses lack of experie nee,care bus in ess un skilled, the slightest mistake would easily lead to the nursing dispute.1.

10、4 Nursi ng care of in strume nts Nursi ng care of in strume nts, and medical pers onnel to salvage therapy for patie nts, the impleme ntati on of health care as well as the dynamic observation of the patient s condition changesthe legal effect of documents. However, some nurses during the writing of

11、 the nursing files , Nursing care records are not sta ndardized, i ncomplete or omissi on, fill in mind, especially the verbal doctor s orders for critically ill patients in the rescue process, and after that did not catch up on the note of the emergencytreatmentand rescue medicatio n affects the ca

12、re docume nted in tegrity, authe nticity, if the patie nt in the eve nt of an accide nt, can lead to care disputes.1.5 medical expe nses relatedemerge ncypatie nts, the in cide nee of sudde n, and sometimes occur at ni ght, less the cost to visit with the people exist a con cept: people willi ng to

13、spe nd his life sav ings to buy a house, but when they fall ill spend a penny, they will in mind, especially the millio ns of medical expe nses in cide nt by the in dividualhospitals, let the people there is a suspectedmentalmedicalexpensesin the rescue process, andallowed to make payme nts in the h

14、earts of the people will cause a negative impact on costs only, does not rescue, once the rescue is unsuccessful,then led to nursingdisputes. Share coun termeasures free paper2.1 cha nge our con cepts, enhanceserviceaware ness,theimpleme ntati onof nu rse-patie ntcom muni cati onsystem of care activ

15、ities in the no rmaldevelopmentdepends on the cooperationand supportpatie nts, nu rses duri ng care activities, take the in itiative tocom muni catewithpatie nts,nu rses andpatie ntstocom muni cate to form a system. and nu rses want to make cha nges in care philosophy, empathy nursing work ofte n co

16、nfron ted with a patie nt with a positive and happy spirit, truly, “ 10 Heart, that patie nts care about, doing the work of dedicated, listen to the views with an open mind, enthusiastic publicity, answer patient and attentivecare,heart, things to concentrateon patrol pay attentiontocari ng effectiv

17、ely for patie nts and their families to resolve practical difficulties to stre ngthe nthe nu rse-patie ntcom muni cati on. impleme ntati onofnu rse-patie ntcom muni cati onsystem to improve service quality andimpleme ntati on of in dustry style buildi ng n eeds.2.2correctlydealwiththe“ three bases ”

18、exam in ati on,care andworktoachieve a zero-defectquality ”carework toachieve “zerodefect ” , you canpreve ntandelimi natetheoccurre neeof the nursingdispute.2.3 reas on ablescheduli ng,to en sure the careand safety.2.4 to stre ngthe n the specialist bus in ess to learn, from a legal perspective, th

19、e scope of nursing records with the new & It ;&It; medical malpractice to handle the introduction of the Ordinance, responsibilityJuzhengdaozhitherightsv Indiaall medical records,patie nts,carein strume ntsbecamea judgeof medicaldisputesnatureofthe evidenee. inorder toensure thescie ntificn atureofn

20、ursingrecords,reliability,complete nessandtimeliness of thenursingstaff mustseriouslystudyspecialisttheory specialistkno wledge,understandingof the medicaladvances of the newdevelopments,new knowledge,only to have excellentprofessi onal kno wledge in cli ni cal work with ease and care records accura

21、te and timely complementin mind, therecord is strictly prohibited altered, forged the same time, care management staff to carefully examine the nursing records, timely feedback to the nurses on the problems orga ni zati ons to discuss, an alyze, and strict con trol.2.5 sta ndardfees, practice strictecono my,eliminate the waste of the patientsadmitted to hospitalafter the medical staff to make patie nts and their families know about the cost and the affordability of the patient s

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