访谈问卷调查表--Questionnaire interview record

1、附录：问卷访谈记录表 Questionnaire interview record工程公司海外EPC总承包项目多元文化团队建设与管理Construction and management of multi-culture team of overseas EPC project of Chinese Engineering Company访谈记录表 (Interview Record)第一部分：基本信息No.问题 QuestionE1性别 SEX 男 MALE 女 FEMALEE2年龄 Age30岁或以下30 years old and below 31-38岁31-38 years old

2、39-46岁39-46 years old 47-54岁47-54years old 55岁或以上 55years old and aboveE3教育程度 Education大专junior college 本科undergraduate 硕士或以上Master degree or aboveE4在项目团队中的角色your role in the project team工程师 engineer 一般管理人员 common management person 职能经理 functional manager 项目经理 project manager 高级管理人员 Senior managemen

3、t personnel业主 owner 其他 othersE5从事工程项目的年限The life engaged in the project activities5年以下 five years and below 10年以下 less than ten years1120年 from eleven to twenty years 20年以上 more than twenty years E6从事海外项目工作年限The life engaged in overseas project5年以下 five years and below 10年以下 less than ten years1120年

4、 from eleven to twenty years 20年以上 more than twenty years E7从事的项目类型Severed project type国内设计项目Domestic design project 国内EPC项目 Domestic EPC project 国外设计项目Overseas design projects 国外EPC项目overseas EPC project 合资项目 joint venture projectE8所属企业性质Nature of enterprises of yours私有企业Private enterprise 国有企业Stat

5、e-owned enterprise 中外合资企业Sino-foreign joint venture 外企foreign enterprise第二部分：问卷调查部分 Questionnaire Investigation说明：这一部分主要描述您对以下一些概念的认同程度，请按您真实意思在相应表格打上“”Note: This section mainly describes the degree to which you agree with the following concepts. Please put “”in below table accordingly.A、 基本认知： GENE

6、RAL调查项目Investigation Item认同程度 Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1)你参与过EPC项目的一个及以上或全部活动。（E,P,C,EP,EPC etc.）You have participated in one or more phases of the EPC projects or all activities (E, P, C, EP, etc., EPC,).2）你非常了解EPC项目的设计，采购与施工等的所有过程。You know v

7、ery well about EPC Project which includes one or more activities like design, procurement and construction, and so on. 3)EPC项目团队组成对项目成功是非常重要的；EPC project team composition is very important for project success4）海外EPC项目必须聘用熟悉当地规范要求的技术人员及管理人才组成多元化团队完成项目;The technical personnel and management personnel

8、who are familiar with the local specification and requirements must be employed to form the project team for Overseas EPC projects5）多元文化项目团队中，文化的包容性是指不同文化的团队成员为共同的项目目标愿意按照项目的各种规章制度及项目程序文件，组成项目团队完成赋予的职责；In Multi-cultural project team, inclusiveness of culture is refers to the different cultural team

9、members for the common goal of the project shall comply with the various rules ,regulations and project procedures to complete the duties entrusted by project team.6）多元文化项目团队，文化的独立性是指尊重团队成员个人文化，信仰，道德价值观，生活习惯和行为准则，求同存异，互相学习；In multicultural project team, the independence of culture is to respect the

10、culture, beliefs, moral values, living habits and behavior criterion of individual team members, and to seek common ground while reserving differences, learn from each others.B、 组建项目团队（To Establish/Organize Project Team） ：调查项目Investigation Item认同程度 Identification degree非常不同意Fully disagree不同意disagree

11、中立neutral同意agree非常同意Fully agree1）根据项目需要，项目的一些职能岗位必须聘用当地的工程技术或管理人员组建混合型项目团队；According to the project needs, some of the function position of the project must employ local engineering technology or management personnel to establish a mixed type project team;2）外籍工程管理人员的选用必须考虑其个人能力，团队协作精神及文化背景以及对总包方文化的认

12、同度；For foreign project personnel selected, the individual ability, team cooperation spirit, the cultural background and the identification degree for the culture of the employer, must be considered3）有时外籍成员的文化背景对岗位的适应性很重要Sometimes the cultural background of the foreign members is very important to th

13、e adaptability of the project organization position.4）项目团队由不同文化背景的人员组成,项目团队的职能部门应由外籍成员与中方本部成员一起合理组成混合管理部门；Project team personnel from different cultural backgrounds are composed of overseas EPC project team; and Its necessary that the functional departments of the project team are formed by the memb

14、ers of the Chinese and foreign members together.5）你乐意成为多元文化项目团队中的一员，愿意与不同文化背景的成员一起工作，互相学习。You are willing to be a member of a multicultural project team, willing to work with members of different cultural backgrounds, to learn from each other.6）海外EPC项目中，外籍成员需要了解并认同EPC工程公司的组织文化；Overseas EPC project,

15、foreign members need to understand and agree with the EPC engineering company's enterprise culture;7）团队成员的文化背景不影响团队协作；但应尊重团队成员的个人的文化与信仰；The cultural background of the team members does not influence the team cooperation; but the culture and belief of the team members should be respected.8）多元文化团队

16、，应充分利用团队成员的文化背景及能力安排合适的工作岗位，职能经理或一般技术或管理人员；Multicultural project team should make full use of the cultural background and the ability of the team members to arrange the right position, i.e. functional manager or normal technology or management personnel;C、建设项目团队（Project Team Building）调查项目Investigati

17、on Item认同程度 Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1）通过系列培训，可以使多元文化团队有共同的信念与目标；Through a series of training, we can make the multicultural team have a common belief and goal.2)促进团队成员的交叉培训和头脑风暴式的讨论,有利于知识经验的分享及文化的交融；Cross training of team members and brainsto

18、rming style discussion are conducive to the sharing of knowledge and experience also to cultural blend.2）涉外项目中，尊重团队成员的个人文化与信仰是人际关系技能的一个方面；In overseas projects, respecting to the individual culture and beliefs of the team members is one aspect of interpersonal skills;3）涉外项目团队建设，不应该忽视其他文化或刻意去摈弃其他文化；但可

19、以实现文化的包容;Overseas project team building should not ignore other cultures or deliberately to abandon other cultures; but can achieve cultural inclusiveness.4）团队建设过程中，应处理好团队文化的包容性与个体文化的独立性的关系;In the program of team building, the relationship between the tolerance of team culture and the independence o

20、f individual culture should be well dealt with;5）增强团队成员的信任和认同感，项目团队文化包容性建设的目的之一；Project team building is to develop the basic principles, rules and regulations for team members work and other activities, Everyone must comply with the guidelines;6)有效的团队建设活动，可以增进多元文化团队的凝聚力与存在感;Effective team building

21、activities can enhance the sense of cohesion and the existence of multicultural team;7）多元项目团队，项目各职能部门总承包商人员与外籍人员应一起办公，不应将任意一方独立起来；In multi-cultural project team, EPC contractors staff and foreign staff should work together(seat together) in the various functional departments of project , and should

22、not be independent of any one party;8）根据团队成员文化的不同，合理安排工作，使其享受到自己文化的尊严（祈祷室的设置及工作时间，西方节日的假期等）； According to the different culture of the team members, reasonable arrangement and consideration can make them enjoy the dignity of their own culture (i.e.the setting of the prayer room and working hours, ho

23、lidays for Western festivals);D、 管理项目团队（To Manage Project Team）调查项目Investigation Item认同程度 Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1)项目管理团队应利用文化差异来发展和维护项目团队，在相互信任的氛围下充分协作；The project management team should use cultural differences to develop and maintain the

24、project team, and fully cooperate with each other in an atmosphere of mutual trust;2）公平公正绩效评估活动，能促进团队的管理;Fair and impartial performance evaluation activities can promote the management of the team;3）多元文化团队管理的好坏往往取决于有效及时的冲突管理;The management of multicultural teams depends on the effective and timely c

25、onflict management;4）绩效评估是要考虑成员文化的影响因素；应当对团队成员中占少数的其他文化的成员进行适当激励；Performance evaluation is to consider the influence factors of the members culture; and should provide special appropriate incentives to the team members which are a minority culture in project team .5）根据麦格雷格的XY理论，X-人性恶论，Y-人性善论，多元文化团队应

26、遵循X理论进行管理;According to Mai Greg's XY theory, X- theory of evil human nature, Y- theory of good human nature, multicultural team should follow the X theory to manage project team; i.e. Maintaining clear and reasonable project execution procedure and regulations. E、 项目经理的角色（Role of Project Manager

27、-PM）调查项目Investigation Item认同程度 Identification degree非常不同意Fully disagree不同意disagree中立neutral同意agree非常同意Fully agree1)团队气氛与组织的文化，与项目经理的能力密切相关；Team atmosphere and culture are closely related to the ability of the project manager;2）项目经理的领导力，影响力，快速决策是影响团队发展的关键；Project manager's leadership, influence,

28、and effective decision-making are key to the development of the team;3）项目团队效率低下是项目经理的无能；Project team inefficiency is the inability of project managers;4）项目团队效率低下是组织制度的欠缺；The inefficiency of the project team is the deficiency of organizational system;5）项目经理正确的文化观对多元文化团队的成功至关重要；The right cultural pers

29、pective of the project manager is crucial to the success of the multicultural team;第三部分:选择 (单选/多选) 1).当你与外籍员工发生分歧时,你会: (1)(2) . When you disagree with foreign staff, you will: .(1)当面说清楚 (2)邮件沟通 (3)保持沉默 (4)找上级解决 (5)其他(1) face to face to say clearly (2) mail communication (3) To keep silence (4) To re

30、port to superiors (5) others2)外方员工作为你的主管,你会: (1) (2) (3) .If you work as subordinate of foreign staff, you will: ;(1) 认真服从,(2)积极协助其工作 (3)学习他先进的管理方法 (4)自行其是(1)To accept him willingly (2) actively assist his job (3)To learn advanced management methods from him (4)Act as your think.3)你作为外方员工的主管,你会: (1)

31、 (2) （4） .If you work as the supervisor of the foreign staff, you will ;(1) 积极听取他们的意见,(2) 经常找他们聊天，了解他们工作和生活上的情况；尽力去帮助他们；（3）放手他们的工作，（4）有限制的使用(1) actively listen to their views, (2) often chat with them, to understand their work and life situation; try to help them; (3) to let go of their work, (4) To

32、 use them in restriction extent4) 外方员工加入EPC项目团队，主要目的（1） ; In your opinions: Foreign employees participate the EPC project team, the main purpose are ; （1）薪酬 （2）发挥所长，实现自我价值 (3)学习或适应对方的文化 (4)寻求长期合作的可能(1) To earn salary (2) to achieve the value of self (3) to learn or adapt to the others culture (4) to

33、 seek long-term cooperation 5) 在EPC 团队中，你觉得有效的与外籍员工相处的方式是：（1）（2）（3）（4）（5） . In the EPC team, you find that the effective way to get along with foreign employees is: （1）多多交流与沟通；（2）通过团队建设 （3）通过工作的磨合；（4）交朋友；（5）了解学习对方的文化与习俗并让对方了解自己的文化与习惯；(1) Try to communicate so much; (2) through the team building (3)

34、through the work running ; (4) to make friends;(5) To learn about other's culture and customs, and let the other-side to understand your culture and habits;6）对外籍员工有吸引力的因素有： （2） . In your opinions: Factors that attract foreign workers are: ; （1）企业文化 (2)工资，福利 （3）健全的保障体系 （4）完善的外籍员工的管理体系（5）建立合格外籍人员人才库，规划长期合作的可能；(1) Corporate culture (2) salary and welfare (3) sound security system (4) perfect management system for foreign employees;(5) To establish qualified foreign talent person pool, To have possibility of long-term cooperation;第四部分：访谈部分（Q/A）问题：QuestionsQ1：您对海外E