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1、旅游英语旅游英语unit10-L16Paying by Credit Cardinunit10-L16Paying by Credit CardinLesson Plan Warm up Case studyHotel vocabulary ListeningSituational conversationPracticeSummary HomeworkTeaching Objectives:.Knowledge Objectives(知识目标知识目标):By the end of this lesson, you should be able to(本节课你应该学(本节课你应该学会)会) 1
2、.spell and pronounce the words on telephone service(拼读关于(拼读关于电话服务的单词)电话服务的单词) 2.remember some key expressions in the dialogue.(记住对话中的(记住对话中的重要短语)重要短语).Technical Objectives(技能目标技能目标): 1.Obtain the information on connect an outside line and asking for phoning about inside line&outside line 2.Learn
3、 how to make telephone service in English in daily life. (在日常生活中学会如何用英语进行电话服务)(在日常生活中学会如何用英语进行电话服务).Important points(重点重点)Remember some words and key sentence patterns on telephone service (记住一些电话服务的词和句型记住一些电话服务的词和句型) Teaching Procedure(教学过程)(教学过程)Task1 Match the words and Task1 Match the words and
4、their meaningstheir meaningsservice 复印 bill 签名 cash 服务 sign 账单 copy 现金check the answercheck the answerservice 复印 bill 签名 cash 服务 sign 账单 copy 现金Task2 Match the expressions and their meaningsTask2 Match the expressions and their meanings check out 总数总数 Dinners Club 小冰柜,小酒吧小冰柜,小酒吧 service charge 大莱信用卡
5、大莱信用卡 mini bar 维萨卡维萨卡 Master Card 美国运通卡美国运通卡 Visa Card 服务费服务费 American Express 万事达卡万事达卡Check the answer check out 结账离开 Dinners Club 小冰柜,小酒吧 service charge 大莱信用卡 mini bar 维萨卡 Master Card 美国运通卡 Visa Card 服务费 American Express 万事达卡Task3 Match the key sentence patterns with their meaningsTask3 Match the
6、key sentence patterns with their meanings A B1.Id like to check out.今天早晨你使用过小冰箱和今天早晨你使用过小冰箱和其它服务了吗?其它服务了吗?2.Have you used the mini bar or other service this morning?我可以用信用卡支付吗?我可以用信用卡支付吗?3.Ill check the bill first.总数是总数是1980元。元。4.The total is 1980 Yuan我先核对一下清单。我先核对一下清单。5.May I pay it by my credit ca
7、rd?你有什么卡?你有什么卡?6what kind of card do you have? 我希望你和我们在一起很愉我希望你和我们在一起很愉7. I hope you enjoyed your stay with us.我想退房我想退房 Check the answerCheck the answerA B1.Id like to check out.今天早晨你使用过小冰箱和其今天早晨你使用过小冰箱和其它服务了吗?它服务了吗?2.Have you used the mini bar or other service this morning?我可以用信用卡支付吗?我可以用信用卡支付吗?3.I
8、ll check the bill first.总数是总数是1980元。元。4.The total is 1980 Yuan我先核对一下清单。我先核对一下清单。5.May I pay it by my credit card?我想退房我想退房6what kind of card do you have? 你有什么卡?你有什么卡?7. I hope you enjoyed your stay with us.我希望你和我们在一起很愉快我希望你和我们在一起很愉快。Case StudyDialogueDialogue2 2Situational dialogue S: Good morning! G
9、: Good morning! Id like to check out. S: May I know your name and room number? G: Im John Phillips ,room 1309. S: Have you used the mini bar or other service this morning? G: I didnt used the mini bar, and I pay cash for my breakfast. S: Ok, Wait for a moment, Ill check the bill, the total is 1980 Y
10、uan. Here you are, have a check please.G: Thats right. But I dont have enough cash for it. May I pay it by my credit card?S: Yes, we accept Master Card , American Express,Visa Card,Dinners Club and so on. what kind of card do you have?G: Visa Card.S: Fine. Let me take an imprint of it.G: Here it is.
11、S: Thank you. Please take your Credit card and sign your name here.G: Here you are.S: Thanks. Here is your copy. Mr. Phillips, I hope you enjTask4 Listening &SpeakingTask4 Listening &Speaking Pre-listening questions1. How much does John spend staying in the hotel? 2. How would John like to p
12、ay the bill? 1)check out/check in 2)cash/credit card/ check 3)sign/signnature1)check out 结账离开 退房 ; 结账退房 ; 结帐 ;检查,核实Eg .(1).Please check out these names and numbers. 请把这些姓名和号码检查一下。 (2.) They checked out ten minutes ago. 2)cash/credit card/ check In cash 用现金 Cash register 收银机 credit card 信用卡,记账卡 Pay b
13、y credit card 用信用卡支付3)sign/signnature Sign n符号,标志 ; v.签字,签署1.Listen to the tape again and find out the key words & expressions Explaining the new words4)cash 现款,现金 n In cash 用现金 Cash register 收银机5)credit card 信用卡,记账卡 Pay by credit card 用信用卡支付6)check n支票; v检查,核对 Body check 身体检查 blank check 空白支票 H
14、er letter enclosed a check. 她的信函你附有一张支票。7)change n; vt 找回的零钱; 改变,兑换8)check out 结账离开 退房 ; 结账退房 ; 结帐 ;检查,核实Eg .1.Please check out these names and numbers.请把这些姓名和号码检查一下。(2.) They checked out ten minutes ago.他们十分钟前就结账走了。2. Complete the useful sentences 1)Let me take an imprint of it. 让我复印一下它。让我复印一下它。 2)
15、Id like to_ _. 我想退房。我想退房。 3)I didnt used the mini bar, and I _ _for my breakfast. 我没有使用小冰箱,我用现金支付早餐。我没有使用小冰箱,我用现金支付早餐。 4)Ill check the _, the _ is 1980 Yuan. 我核对了账单,总数是我核对了账单,总数是1980元。元。 5)Please take your _ _ and sign your name here. 请带走你的信用卡,并在这儿签上你的名字。请带走你的信用卡,并在这儿签上你的名字。Practice Role-play Let th
16、e students work in pairs: Make a simple dialogue between John and the staff.John wants to leave for Shanghai, he would like to check out now. Key words: check out , pay, bill, cash, credit card, sign,name, room number,check, total.Key sentence patterns1.Id like to check out.2.Have you used the mini bar or other service this morning?3.Ill check the bill first.4.The total is 1980 Yuan5.May I pay it by my credit card?6what kind of card do you have?7. I hope you enjoyed your stay with us. Summary What can you get from this lesson?Words(单词单词)Expressions(短语短语)Sentence
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