店面英语20课

1、Episode One Greeting第一课 打招呼Part one Words（单词）step in 走进 seat：si:t座位have a look 看一看 satisfy 'sætisfai 满意scarf sk:f围巾 material m'tiril 材料popular 'ppjul 流行的 sample 'sæmpl 样品factory 'fæktri工厂 cotton 'ktn 棉Part two Sentences （句子）Customer: Do have any scarves? Id lik

2、e to order some. 你们有围巾吗？我想订购些。Boss: Please take a seat and I will show you some samples.请坐！我给你拿些样品看看。Customer: Thats very kind of you. 谢谢你。Boss: This is the most popular style in the market this year. Here you are.这是今年市场最流行的款式。给你。Customer: Let me see, whats the material?我看下， 这是什么材料的啊？Boss: Cotton. 棉

3、的。Customer: Im satisfied with it, can I visit your factory?我很满意。能擦管下贵工厂吗？Boss: Of course, we can go at once. 当然，我们立马动身。Customer: OK, and where is your factory?好的，贵公司在哪啊？Episode Two Introduction第二课 介绍Part one Words（单词）sample 'sæmpl 样品 material m'tiril 材料quality 'kwliti 质量 style stail

4、 款式durable 'djurbl耐用的 popular'ppjul 流行的compare km'p比较 Part two Sentences （句子）1The material is very durable.这种材料很耐用。2The quality is very high.这个质量非常好。3The style is the most popular in the market this year.这是今年市场上最流行的款式。4Let me show you both kinds so that you an compare them.我把两种都给您展示下，您可以

5、作个比较.5. This is our newest sample.这是最新样品。6Here is our sample room, please come with me.这是样品室，请跟我来。7Let me introduce our newest style to you.我来给你介绍我们的最新款式。Episode Three Bargaining第三课 讨价还价Part one Words（单词）wholesale 'hulseil 批发价 retail 'ri:teil 零售价highest haiist 最高价 lowest luist最低价almost '

6、:lmust 几乎 unit 'ju:nit单价total 'tutl总计 satisfy 'sætisfai满意 Part two Sentences （句子）1Its the lowest price, it cant be cheaper这是最低价，不能再便宜了。2Its almost at cost.这几乎是成本价了。3Are you satisfied with the price?你对价格还满意吗？4Could you tell me the wholesale price?能告诉我批发价吗？5The more, the cheaper.越多越便宜

7、。6Ill give you the best price, 50dollar.我给你最低价，50美金。7. Its already the last price.这已经是最低价了。Episode Four Order第四课 下单Part one Words（单词）place pleis 下订单 trailtreil实验utmost 'tmust最大的 usually 'ju:uli通常change teind改变 inform in'f:m通知 Part two Sentences （句子）Boss：Would you like to place an order r

8、ight now?你想现在下单吗？Customer：We are not sure about your products. We would like to place a trail order.我们对你们的产品质量还不确信。我们想先下个试单。Boss：Its is ok. We will do our utmost to satisfy you.可以。我们会尽量做到让您满意。Customer：I would like to order 300 dozen. Please pack them as you usually do.我们想订300打。请按你们一贯的方式来包装。Boss：How

9、about ordering 7cases, 280 dozen?要不订7箱，280打吧？Customer：Its ok. Next time, I might change the packing. We will inform you of the place of delivery.可以的。下次我可能会更换包装。我们会通知你交货地点。Boss：Thats ok.好的Episode Five Packing第五课 包装Part one Words（单词）cubic meter (CBM) 立方米 carton 'k:tn 箱mark m:k唛头 net weight (NW) 净重

10、gross weight (GW) 毛重 volume 'vljum体积wrap ræp包装 transport træns'p:t交通Part two Sentences （句子）1. How would you like your packing? 你想怎么包装？2 The volume is 0.06 cubic meter.体积是0.06立方米。3 20 pieces in one box, 15 boxes in one carton.一盒20件， 一箱15盒。4 Please wrap them separately.请分开包装。5 I want

11、 the blue one in large size.我想要蓝色大号。6 Would you like to pack in bags or in cartons?你想用大宝还是装箱？7 Its easy 头carry and safe for transport. 运输起来方便安全。Episode Six Delivery 第六课 交货Part one Words（单词）deliver di'liv交货 (v) provide pr'vaid提供delivery di'livri交货 (n) service 's:vis服务receive ri'si

12、:v收到 product 'prdkt产品ready 'redi准备 recently 'ri:sntli最近out of stock 无现货Part two Sentences （句子）1 When and where to deliver?什么时候在哪儿交货？2 Do you provide delivery service?你提供交货服务吗？3 You will receive the produces in about half a month.你会在半个月内收到产品。4 The goods are ready, and can we deliver them

13、now?货已准备好，我们能交货了吗？5 We cant make it in such a short time, for the factory is very busy recently.这么短的时间内我们办不到，因为我们工厂最近很忙。6 Some materials are out of stock.一些原材料缺货。7 If you order right now, we can deliver the goods tomorrow morning.如果你现在下单，我们明天早上可以发货。8. How about the time for delivery?发货时间呢？Episode Se

14、ven Terms of Payment 第七课 支付方式Part one Words（单词）payment 'peimnt支付方式 terms t:mz条件deposit di'pzit定金 rest rest其余的cash on delivery (COD) 货到付款 cooperation ku,p'rein合作 within wi'ðin在里面million 'miljn百万 consider kn'sid考虑到Part two Sentences （句子）Boss： So lets talk about the payment

15、.咱们谈下付款的问题吧。Customer：How about the terms of payment? 付款方式怎么样？Boss：Id like you to pay a deposit. 想先付定金。Customer：How does it work? 怎么付？Boss：10%， thats 3000RMB. You must pay in cash.10%的定金也就是3000块。你得现金支付。Customer：OK, no problem. What about the rest?没问题。剩下的呢？Boss：Cash on delivery. 交换付款。Customer：Can we p

16、ay it one week after delivery?我们可以交货之后一周付款吗？Boss：Considering its our first cooperation, you can pay within one week.鉴于我们初次合作，你可以在一周内付款。Customer：Thanks a million, lets keep in touch.非常感谢。保持联系。Episode Eight Visiting Factory（1） 第八课 参观工厂Part one Words（单词）visit 'vizit参观 factory 'fæktri工厂at o

17、nce 立刻 minute 'minit分钟how far 离多远 look forward to 期待showroom 'urum陈列室 meet mi:t 满足Part two Sentences （句子）Customer：Can we visit your factory? 我们可以参观你们工厂吗？Boss：Of course. You can go there at once.当然。你可以马上就去。Customer：Is your factory near? (How far is it?)工厂近吗？（有多远？）Boss：It takes us twenty minut

18、es to get there.到那儿需要20分钟的时间。Customer：OK，I am looking forward to going there. Do you have any showroom?好的，我想去那看下。你们有展厅吗？Boss：Yes, we do. But as you know, our factory may be not as large as you think.有的。但是我们工厂可能不如您想象的那么大。Customer：As long as your products can meet ore requirements, we dont mind the si

19、ze of your factory.只要你们的产品符合我们要求，我们不介意你们工厂的大小。Episode Nine Visit Factory（2）第九课 参观工厂Part one Words (单词)ground graund地面 floor fl:层，地面warehouse 'whaus仓库 semi-finished 半成的sample room 样品室 order ':d 订单first f:st第一的 second 'seknd第二的guarantee ,gærn'ti:保证 value 'vælju:重视highly &

20、#39;haili高度地Part two Sentences （句子）1 This is our factory. 这是我们工厂。2 The ground floor is warehouse. 楼底是仓库。3 The first floor is work shop. 一楼是车间。4 The second floor is the sample room. 二楼是样品室。5 How many workers are there in your factory? 你们工厂有多少工人？6 These are semi-finished products. 这些是半成品。7 If we place

21、 a large order, can you finish? 如果我们下个大的订单，你们能完成吗？Episode Ten Making a Call第十课 打电话Part one Words（单词）corporation ,k:p'rein公司 speak 讲hold on 稍等 moment 'mumnt瞬间message 'mesid信息 call back 回电话by the way 顺便 expect iks'pekt期望office ':fis办公室Part two Sentences （句子）A: Hello，this is ABC Imp

22、ort & Export Corporation. 您好，这是ABC进出口公司。B: This is Mrs. Kate calling from STAR Corporation. May I speak to Mr. Nate, please? 您好，我是STAR公司的凯特女士。请帮我交下奈特先生接电话。A: Hold on please. Im really sorry hes not in at this moment. You can leave a message to him. 请稍等。 非常抱歉。他现在不在。你可以给他留言。B: OK! Please tell him

23、to call me back later. By the way, when is he expected to come back to the office? 好的！请教他一会儿回个电话给我，顺便问一次啊，他什么时候回办公室？A: I am not sure, but I will let him know you called. 我不确定，但我会转告他你打过电话。B: Thanks very much! Bye. 非常感谢！再见。A: Bye. 再见。Episode Eleven Open an account and deposit第十一课 开账号及存钱Part one Words（

24、单词）Account kaunt 账户 deposit存款Bill 账单 Interest rate利率In all总计 draw取出uro欧元 exchange rate汇率change into兑换 salary工资ATM自动取款机Part two Sentences （句子）1. I d like to open a checking account so that I can pay for my bills. 我想开个活期账户，以便支付账单。2 The interest rate is only 3 percent at present. 目前的利率仅为3%。3 Here is th

25、e deposit and the interest,10,000这是你的存款利息，共计10,000元。4 You can draw money at ATM. 你可以在自动取款机取款。5 The exchange rate today is8.14RMB to USD.今天的汇率是1美元兑换8.14人民币。6 How much RMB would I get for 100 Euros. 100欧元能兑换多少人民币？7 I want to deposit my salary . 我想存工资。Episode Twelve Its just a steal第十二课 便宜到家了Part one W

26、ords（单词）On sales 特卖 bargain brn 讨价还价Off 减价的，削价的 discount diskaunt 打折Credit card 信用卡 regret riret后悔Cost成本 off-senson淡季profit prfit利润 Part two Sentences （句子）1 All these things are on sales.所有这些东西都在特卖中。2 Now remember ,”be sure to bargain”.记住，“一定要杀价”3All the goods are going for 40% off.所有的产品都打六折。4Its a

27、bargain and a good buy . I ll get one.价格真便宜，很值得买，我想买一台。5Can you give me a better discount?能给我更优惠的折扣吗？6Put it on your credit card., you wont regret it.刷卡吧，你不会后悔的。7Weve already cut the price below its cost.我们已经将销售价格降至成本价以下了。8This is the off-season ,theres no profit at this price.现在是淡季。这个价我们已经没赚了。Episo

28、de Thirteen Being out of stock第十三课 货源短缺Part one Words（单词）out of stock 缺货 popular ppjl 流行的sell out买完了 stock stk 库存tomorrow明天 particularptikjul特别的contact联系 arrive到达wait等候Part two Sentences （句子）1 The dress is very popular and sells quickly.这裙子很流行，卖的很快。2 Sorry ,black ones are sold out.很抱歉，黑色的卖完了。3 Are y

29、ou expecting new stocks tomorrow?估计明天有新货吗？4 I cant guarantee any particular date.我不能保证何时有货。5 Could you please order one for me?你能给我定一件吗？6Ill contact you when your goods arrive.你的货到了我会联系你的。7Thank you ,Id be waiting for your good news.谢谢，等您的好消息。 Episode Fourteen Refund of payment 第十四课 退款Part one Words

30、（单词）Lady leidi女士 badly 糟的Indeed indi:d确实 invoice nvs发票 Possible可能的 allow允许 Purchase p:ts 购买 refundable rfndbl可退还的Sound听起来 soft柔和悦耳的Clear清晰的 apology pldi道歉 歉意Part two Sentences （句子）Customer: Excuse me, lady ,I bought a mp3 yesterday ,but I found itDoesnt work.打扰下，女士。我做昨天买了个MP3，但是我发现它有问题。Seller: Reall

31、y ? oh, badly indeed I am sorry for that,have you broughtThe invoice? I can change a good one for you .真的吗？哦太糟了。实在对不起。你把发票带来了吗？Customer: Yes, heres the invoice,butId rather to Have my money back if possible.带来了，可是如果可能的话我想把钱退回来。Seller: Sorry, This is not allowed .Goods purchased are usually non-refun

32、dable.对不起！这是不允许的。我们卖出去的商品一般是不退款的。Customer: Oh! Ok then give me a new one.哦好的，那给我一个新的吧Seller: Try this one please.试下这个如何Customer : Mmthis one sounds soft and clear.恩。这个听起来声音比较悦耳也比较清晰。Seller: Please accept my apologies , I hope it wont happen again.请接收我的歉意，希望以后不再出现类似情况。Customer: So do I ,bye.是的，再见。Epi

33、sode Fifteen Quantity shortage第十五课 数量不足Part one Words（单词）Damage dæmid 损坏 receive risi:v 收到Check 检查 shortage :tid短缺Par标准 equal to 等同于Case箱子 weight weit 重量Invoice nvs 发票 Part two Sentences （句子）1About 10% was damaged on arrival.货到达的时候大约损坏了10%。2 We didnt receive what we had ordered.我们收到的货不是我们订购的。3W

34、e checked and found a shortage.检查后发现有短缺。4The goods are not up to par.货未达到标准。5The quality is not equal to the sample.质量与样品不符。6We found that each case is shortage in weight .我们发现每箱都重量不足。7The invoice shows 45units but we received only 40ones.发票上写着是45台，而我们只收到40台。Episode Sixteen our price is competitive第

35、十六课 我们的价格具有竞争力Part one Words（单词）Quote kwut报价 CIF到岸价Requirement rikwaimnt 要求 reduce ridju:s 减少降低Unit ju:nit台 cut down 减少降低Term t:m 条款 be subject to受支配 从属于Part two Sentences （句子）1.would you please quote CIF Sydney?请报悉尼的到岸价。2.In order to meet your requirement,well reduce the price $45.为了满足贵方的要求，我方愿意将价格

36、降至45美元。3.would you please give us the best price?能给我最惠价吗？4 if we order 1000 units or more ,can you cut it down?如果我们订1000台或者更多，你能否降价？5.What are you discount terms then?打着的条件如何？6.The offer is subject to your immediate acceptance. 我们报盘以你方立即接受为准。7.The price will rise so youd better place orders without

37、delay.价格会上涨，你方最好及时订货。8.This is our official offer for each item,CIF ShangHai.这是我方对每项产品的CIF上海的正式报价。Episode seventeen Import and Export第十七课 进出口Part one Words（单词）Export eksp:t 出口 import mprt 进口Directly direktli 直接地 foreign frin 外国的Trade 贸易 license 许可证Terms of payment 支付方式 irrevocable revkbl 不可撤销的Cash k

38、æ 现金 total amount 总额L/C 信用证 T/T 电汇Part two Sentences （句子）1.Can you export directly?你们能直接出口吗？2.We need foreign trade companies?我们需要外贸公司。3.Do you have import license?你们有进口许可证吗？4.What about terms of payment?支付方式如何？5.By irrevocable L/C or T/T?用不可撤销信用证还是T/T支付？Episode eighteen design ability第十八课 设计能力

39、Part one Words（单词）Design dizain 设计 ability biliti 能力Produce prdju:s 生产 according to 根据Offer f 提供 secret 密码Client klaint 客户 newest 最新的Part two Sentences （句子）1.Do you have design ability?你们有设计能力吗？2Yes，we have. No we havent design ability.是的，我们有。 不，我们没有设计能力。3 We can produce according to your requiremen

40、t.我们能根据您的要求生产。4 You should offer picture.你得提供图片。5 Can you keep secret for our design?你能为我们的设计保密吗？6We wont sell the products to other clients.我们不会将产品卖给其他客户的。7 We won t let your new design be known.我们不会泄露您的最新设计。 Episode Nineteen Lets sign the contract第十九课 签合同吧Part one Words（单词）Sign sain 签 draft dr:ft 草稿，草图Contract kntrækt 合同 add 增加Force Majeure 不可抗力 clause kl:z条款Hold 持有 amend mend 修正，修改Necessary nesisri 必要的 avoid vid 避免Agree on 同意 cancel kænsl 取消Delivery dilivri 交货Part two Sentences （句子）1 I v