商务信函写作技巧

1、商业信函1. 格式问题：请同学们在BEC的写作中采用平头式的写法。收信人的姓名和地址置于信纸的左上方地址、称呼和结束礼词后没有标点符号日期在右上方段落从顶格开始，段落之间的行距为两行（但在考试中由于受答题卡限制，请同学们酌情考虑）写信人的名字和头衔在签名下方2. 称呼和结束礼词的注意事项：称呼的写法遵循下列原则：Dear Sir or Madam 写信给某一公司，不确定具体的收信人Dear Sir 对男士，但是你不知道他的具体姓名Dear Madam 对女士，但是你不知道他的具体姓名Dear Mr Smith 对男士Dear Ms Smith 对已婚或未婚的女士Dear Mrs Smith 对

2、已婚女士Dear Miss Smith 对未婚女士Dear John (此处John 为英语中常用男名) 对朋友或你比较熟悉的人（通常为多年生意伙伴）称呼与结束礼词存在对应的关系，请同学们特别注意：Dear Sir or Madam Yours faithfullyDear Mr/Ms/Mrs/Miss Smith Yours sincerelyDear John Best wishes以下均为错误用法：Dear Mr JohnDear Mr John Smith3. 日期：在英国英语中，天在前，但是在美国英语中，月份在前。所以某些特别的时期容易引起误解。例如：12 06 2003在英国指的是

3、：6月21日在美国指的是：12月6日因此日期要写成：12 June 2003注释：在bec考试中同学们可以采用恩波所推荐的用法。但是12 06 2003 的用法仍然是可以使用的，因为bec为英版考试。在使用恩波推荐的用法时，要记住月份使用大些字母开头。天后不必写th、rd、nd或者 st。信件的开头：We are writing to enquire about.We are writing in connection with.We are interested in . and we would like to know.环境： You want to know the prices of

4、 some air conditioners. We are interested in your air conditioner and we would like to know the prices of some air conditioners. You saw an advertisement in the newspaper yesterday and you want further information. We are writing in connection with the advertisement in the newspaper yesterday. You w

5、ant to know if the company you are writing to organizes holidays to Africa. We are writing to inquire about the holidays to Africa that your company organizes. 回信的开头：Thank you for your letter of (date) We have received your letter of (date)asking if . enquiring about . enclosing . concerning .环境： A

6、company wrote to you on 23 July. They wanted to know if you sell photocopiers. Thank you for your letter of 23 July, asking if we sell photocopiers. A man wrote to you on 18 December. He wanted employment with your company. He also sent his curriculum vitae. We have received your letter of 18 Decemb

7、er, enclosing your curriculum vitae. A company sent you a fax on 3 June. They wanted to know if you were going to the marketing conference in London. Thank you for your fax of 3 June, asking if I was going to the marketing conference in London. A woman telephoned you this morning. She wanted to know

8、 if her order No. 599 had arrived. Thank you for your telephone call this morning concerning the order No. 599. 信件的结尾： 一般结尾：I look forward to receiving your reply/order/products/ect. Looking forward to hearing from you. 如果你在信件中提供了信息：I hope that this information will help you. Please contact me if yo

9、u need any further information. Please feel free to contact me if you have any further questions. Please let me know if you need any further information. 引入主题：With reference to . Further to . With regard to . I am writing in connection with .注：引入主题的句子可以被写在信件的开头，但with regard to 不能用于信件的开头。 环境：(how wou

10、ld you start a letter about each of the following?) an invoice (No. 679) for a photocopier With reference to Invoice No. 679, we regret to tell you that the product arrived in bad condition. a meeting you had with the addressee on Jan. 16th Further to the meeting on 16 January, I am delighted to tel

11、l you that we are now able to give you a special offer for our Peach Series computer. an advertisement in the times newspaper I am writing in connection with the advertisement in the times newspaper yesterday. an application for a post as secretary in your company I am writing in connection with you

12、r application for a post as secretary in our company. a fax order for six computers that you received today with reference to your fax order for six computer, I regret to tell you that they are out of stock at present. 告知好、坏消息： 好消息：I am pleased delighted happyto tell inform advise you that .坏消息：I re

13、gret am sorryto tell inform advise you that .We regret that . 环境：（complete these sentences using phrases for referring and giving good or bad news.） a. _ your order for some cupboards, _ we have had to increase the price. b. _ your application for a post as secretary, _ that we would like you to sta

14、rt work as soon as possible. c. _ your application for a post as secretary, _ that you were not successful. d. _ our telephone conversation this morning, _ that your car is now ready for you to collect. 说明你所能做的和不能做的：We are unable to . We are able to . We have been forced to .环境： You cannot lower you

15、r prices. We regret that we are unable to reduce out prices. You have had to raise your prices because the government has increased the sales tax. We have been forced to raise our prices because the government has increased the sales tax. However, you can give them a discount of 5% if their order is

16、 for more than $8,000. We are able to give you a discount of 5% if your order is more than $8,000. With regard to their second question, you cannot accept payment in Egyptian pounds but you can accept US dollars or Euros. We are sorry that we are unable to accept payments in Egyptian pounds but we a

17、re able to accept US dollars or Euros.说明原因：This isowing to due to a result of because of 注：owing to 通常用于不好的消息。如果想在原因中使用动词，请加上the fact that的从句。环境：increase prices - fall of the dollarWe have been forced to increase our prices. This is owing to the fall of the dollar.Delay the delivery of the goods - s

18、trike by airline pilotsWe have been forced to delay the delivery of the goods. This is owing to the strike by airline pilots.Increase all salaries by 10% - rise in salesWe are able to increase all salaries by 10%. This is the result of a big rise in sales.Cut all salaries by 10% - fall in salesWe ha

19、ve been forced to cut all salaries by 10%. This is due to the fact that there has been a fall in sales in the past ten months.Cannot deliver your new order - we have not received your payment fro the last orderWe regret that we are unable to deliver your new order immediately. This is owing to the f

20、act that we have not received your payment for the last order.Cancel the meeting - a lot of staff have been illWe have been forced to cancel the meeting. This is because some members of our staff have been ill.请求采取行动：Please could you We would be grateful if you could We would be appreciate it if you

21、 could as soon as possible.without delay.immediately.注：please could you 是最直接的方式。在要求一些一般性的事情时，可以使用这种表达。环境：You have seen an advertisement in the newspaper for a post as office manger. You want an application form.I would appreciate it if you could send me an application form.The photocopier in your of

22、fice has broken down. You want to have it repaired, quickly.We would be grateful if you could send a repairman to fix our photocopier as soon as possible.You have moved your office and you want the post office to forward your letters to your new address.Please could you forward my letters to my new

23、address.You want the telephone company to put another telephone in your office. You need it urgently.We would appreciate it if you could put another telephone in our office immediately.You have written to a company and you want them to reply quickly.I would be grateful if you could give us a reply q

24、uickly. 抱歉：We must apologize for We apologize for We are extremely sorry for 注：以上句型后请使用动词ing形式。以上句型中的for可以换成that，然后用从句表达。一般来说，解释产生问题的原因，然后在信的结尾处再次表达歉意。再次抱歉：Please accept our apologies once again.We hope that this has not caused you any inconvenience.With apologies once again.要求提供信息：Please could youW

25、e would be grateful if you couldWe would appreciate it if you could give us further details aboutinform us （about/if） let us know （ about/if ） We would like to know （ about/if ） 注：如果需要特别重要的信息，可以在以上句型前使用：in particular。环境：You wrote a letter to someone and they haven't replied. You want to know if

26、they received the letter.We would be grateful if you could let us know if the letter has reached you.A businessman is going to your country. He wants you to get a visa for him. You need all the details about his passport （his nationality, date of birth, where his passport was issued, and when it exp

27、ires）。Please could you give details about your passport. I would like to know your nationality, date of birth, where your passport was issued and when it expires.You want to know about the same businessman's flight （flight number, date and time of arrival）。In particular, I would like to know your flight number, date and time of arrival.Formal invitation letter template for the event正式商务邀请函模板Dear Mr./Ms. ：亲爱的（姓）先生/女士：We would like to i